Wise

Affected: 💸 Payments

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-09-28 13:59 UTC

   We're currently experiencing an issue that impacts the processing of some transactions initiated between 11:00 UTC to 11:45 UTC. As a result, these transfers may take longer than usual. Our team is working on a fix as soon as possible.

2. monitoring 2026-09-28 14:52 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2026-09-28 15:58 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 📱 Mobile App, 📰 Website, 💱 Account, 💸 Payments, 💳 Debit Card, 🔗 API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-09-16 17:04 UTC

   We are currently investigating an issue causing a global outage across our services.

2. investigating 2026-09-16 17:11 UTC

   We are continuing to investigate this issue.

3. monitoring 2026-09-16 17:35 UTC

   A fix has been implemented and we are now monitoring results.

4. resolved 2026-09-16 17:58 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 💸 Payments, 💳 Debit Card, 🔗 API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-09-01 12:26 UTC

   We're aware of a technical issue affecting our platform. As a result, some customers will see receive an error message when setting up a payment or using their Wise card. Our team is already working on a fix. This issue also impacts Wise Platform customers.

2. resolved 2026-09-01 12:43 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 📱 Mobile App, 📰 Website, 💱 Account

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-08-24 10:26 UTC

   We are aware of an issue and are currently investigating.

2. resolved 2026-08-24 10:47 UTC

   Some customers experienced issues signing up for a new Wise account on our website and mobile app. The issue has now been resolved and sign-up is working as normal.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 💸 Payments, 🔗 API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2026-08-24 10:05 UTC

   We're aware of an issue that's affecting customers sending AED. As a result, some payments may be delayed. This also affects Wise Platform partners. Our team is already working on a solution. We apologise for any inconvenience.

2. identified 2026-09-02 06:26 UTC

   We have identified the root cause and are working on a solution. Customers will continue to see delays impacting pending transfers. We will update you next at 16:00 CET on September 2 the latest.

3. identified 2026-09-02 11:47 UTC

   We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 16:00 CET on September 3 the latest.

4. identified 2026-09-03 11:11 UTC

   We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 16:00 CET on September 4 the latest.

5. identified 2026-09-04 13:57 UTC

   We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 17:00 CET on September 7 the latest.

6. identified 2026-09-07 13:57 UTC

   We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 17:00 CET on September 8 the latest.

7. identified 2026-09-14 14:02 UTC

   We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 17:00 CET on September 18 the latest.

8. monitoring 2026-09-16 09:20 UTC

   We have identified the issue and deployed a fix. We will continue monitoring and provide a further update on Friday.

9. resolved 2026-09-18 08:21 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 📱 Mobile App, 📰 Website, 💱 Account, 💸 Payments, 💳 Debit Card, 🔗 API, ✉️ Customer Support

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2026-07-10 10:32 UTC

   Some incoming payments to Wise are taking longer than usual to appear in our systems. Payments already sent are safe and don’t need to be resent, but related transfers may be delayed. We’re working to fix this as soon as possible.

2. resolved 2026-07-10 16:27 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-06-17 12:20 UTC

   We are aware of an issue and are currently investigating.

2. resolved 2026-06-17 12:39 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-05-29 12:56 UTC

   We are aware of an issue and are currently investigating.

2. resolved 2026-05-29 14:04 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 💸 Payments

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2026-05-21 05:23 UTC

   Payments are currently taking longer than usual, impacting Wise customers and Wise Platform partners. We are monitoring the situation and working towards a fix.

2. resolved 2026-05-21 06:33 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 📱 Mobile App, 📰 Website, 💱 Account, 💸 Payments, 🔗 API, ✉️ Customer Support

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2026-05-19 10:59 UTC

   Euro payments are currently taking longer than usual and we are monitoring the situation closely.

2. identified 2026-05-19 11:04 UTC

   We are continuing to work on a fix for this issue.

3. resolved 2026-05-20 10:58 UTC

   This incident has now been resolved

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 📱 Mobile App, 📰 Website, 💱 Account, 🔗 API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-05-15 12:27 UTC

   We're aware of an issue that's affecting customers. As a result, some customers may not be able to see their card transactions in the app, see or update their spending limits and access their card controls in the app or the website. This also affects Wise Platform partners. Our...

2. identified 2026-05-15 13:10 UTC

   The issue has been identified and a fix is being implemented.

3. resolved 2026-05-15 16:48 UTC

   This incident has been resolved now.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 📱 Mobile App, 💳 Debit Card

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-05-08 12:25 UTC

   We are currently investigating an issue affecting customers in Brazil attempting to add their Wise cards to Apple Pay via the Wise app. Our partners and our team are working to resolve the issue as swiftly as possible. In the meantime, customers can still add their card manually...

2. investigating 2026-05-08 12:25 UTC

   We are continuing to investigate this issue.

3. investigating 2026-05-08 12:26 UTC

   We are continuing to investigate this issue.

4. resolved 2026-05-08 17:28 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 💱 Account, 💸 Payments

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-04-29 13:25 UTC

   We're aware of an issue with transfers that's affecting customers and Wise Platform partners. Our team is investigating the situation.

2. monitoring 2026-04-29 13:30 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2026-04-29 13:46 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 💱 Account, 💸 Payments, 💳 Debit Card, 🔗 API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-03-19 09:49 UTC

   We are currently investigating this issue.

2. investigating 2026-03-19 09:58 UTC

   We are continuing to investigate this issue.

3. identified 2026-03-19 10:15 UTC

   We are currently experiencing a technical issue. As a result, users may experience issues when sending or receiving transfers, or using their debit card. This also affects Wise Platform partners. Our team is working on a fix, and we will continue to provide status updates here.

4. monitoring 2026-03-19 10:44 UTC

   A fix has been implemented and we are monitoring the results.

5. resolved 2026-03-19 10:54 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 📱 Mobile App, 📰 Website, 💱 Account, 💸 Payments, 💳 Debit Card, 🔗 API

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-03-09 11:00 UTC

   We are currently investigating an issue.

2. monitoring 2026-03-09 11:25 UTC

   We are experiencing degraded performance affecting our transfer processing engine and balance synchronization. Users may see delays in transaction times and real-time account updates. Our team is working on a fix, and we will continue to provide status updates here.

3. resolved 2026-03-09 11:36 UTC

   Performance has been restored. Transfers and account balances are now processing normally.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 💱 Account, 💸 Payments, 🔗 API

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2026-03-05 12:25 UTC

   We're aware of an issue that's affecting customers. As a result, some customers are experiencing delays when adding money to their Wise accounts or when they move money between balances in their Wise account. This also affects Wise Platform partners. Our team is already working...

2. monitoring 2026-03-05 13:39 UTC

   Our team has implemented a fix and are monitoring the results. During that time, some customers may still experience delays when adding money to their Wise accounts or when they move money between balances in their Wise account. We appreciate your patience while our team works...

3. resolved 2026-03-05 14:27 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 📱 Mobile App, 📰 Website, 💱 Account, 💸 Payments, 💳 Debit Card, 🔗 API

Failure mode: A code release introduced the failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-01-27 07:03 UTC

   We are currently investigating an issue that has caused a delays in transfers where payouts are delayed. This also impacts our Wise Platform customers too. Our teams are working on a fix.

2. identified 2026-01-27 07:23 UTC

   Our team has deployed a fix and transfer payouts are being processed again. There may still be some minor delays as we continue to clear the backlog.

3. monitoring 2026-01-27 08:11 UTC

   A fix has been implemented, affected transfers and payouts are almost back to normal.

4. resolved 2026-01-27 08:20 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 📱 Mobile App, 💳 Debit Card

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. identified 2026-01-22 13:47 UTC

   We have identified an issue that is preventing customers in Malaysia from adding their Mastercard cards to Apple Pay. Our team is working on a fix, and we will continue to provide status updates here.

2. identified 2026-01-22 19:47 UTC

   Our teams continue to work on a fix for this issue. We will continue to provide status updates here.

3. identified 2026-01-23 10:18 UTC

   We have identified that this issue is related to a third-party provider. We are in direct contact with them to resolve the matter. Our team is working on a fix, and we will continue to provide status updates here.

4. resolved 2026-01-23 11:07 UTC

   This issue has been resolved and Apple Pay services for Mastercard users in Malaysia are now fully restored.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 📱 Mobile App, 📰 Website, 💱 Account, 💸 Payments, 💳 Debit Card, 🔗 API, ✉️ Customer Support

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. monitoring 2026-01-15 11:21 UTC

   We are currently recovering from an issue across all platforms (iOS, Android, and web) that has been preventing customers from adding, moving, or sending money. This also impacts our Wise Platform customers too.

2. monitoring 2026-01-15 11:28 UTC

   We are continuing to monitor for any further issues.

3. resolved 2026-01-15 11:35 UTC

   The incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 💸 Payments, 🔗 API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-01-10 00:34 UTC

   We are currently experiencing an issue that is impacting the speed of some transfers globally. As a result, these transfers may take longer than usual. Our team is working to fix this as soon as possible.

2. resolved 2026-01-10 02:35 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 📱 Mobile App, 📰 Website

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2026-01-07 16:06 UTC

   We are currently experiencing an issue which affects all card, GooglePay and Apple Pay payments to Wise accounts. Our team is working to fix this as soon as possible.

2. resolved 2026-01-07 18:09 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 🔗 API

Failure mode: The text does not say enough to tell. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2025-12-15 15:22 UTC

   We have identified an error in Sandbox impacting transfer flows for Sandbox users. A fix is being implemented.

2. monitoring 2025-12-15 15:36 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2025-12-15 18:48 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 📱 Mobile App, 📰 Website, 💱 Account, 💸 Payments, 💳 Debit Card, 🔗 API

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-12-05 09:05 UTC

   We are investigating an issue caused by a third party service provider. As a result customers are having issues accessing our website and using our service. Our team is monitoring the situation.

2. monitoring 2025-12-05 09:23 UTC

   The third party resolved the issue and our service is running normally again. Our team continues to monitor the situation.

3. resolved 2025-12-05 09:43 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 📱 Mobile App, 📰 Website, 💱 Account, 💸 Payments, 💳 Debit Card, 🔗 API, ✉️ Customer Support

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. resolved 2025-11-28 11:34 UTC

   Between 1:01 and 10:53 UTC, we experienced an issue with INR UPI transfers where payments are rejected. The issue is now fully resolved. We're sorry for the disruption.

Excerpts are shortened. Read the full incident on Wise's status page.

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. resolved 2025-11-26 21:00 UTC

   Between 5:00 and 6:15 am UTC, we experienced an issue during and after planned maintenance (scheduled for 5:00–5:20 am UTC) that caused SEPA transfers to take longer than usual. The issue is now fully resolved and services are back to normal. We’re sorry for the disruption.

Excerpts are shortened. Read the full incident on Wise's status page.

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. monitoring 2025-11-24 13:57 UTC

   Between 1.01 and 1.24pm UTC we experienced a technical issue that slowed some transfers globally, including those sent via Wise Platform APIs. We’ve deployed a fix and systems are recovering, but transfers set up during the time of the incident may still complete more slowly...

2. resolved 2025-11-24 15:55 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 📱 Mobile App, 💸 Payments, 🔗 API

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2025-11-19 13:36 UTC

   We are currently experiencing an issue that is impacting the speed of some transfers globally. As a result, these transfers may take longer than usual. Our team is working to fix this as soon as possible.

2. resolved 2025-11-19 14:23 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. resolved 2025-11-19 13:00 UTC

   We experienced a brief infrastructure issue in the Sandbox environment between 13:57 UTC and 14:25 UTC. Users may have experienced timeouts or failed requests for approximately 28 minutes. The issue has been identified and fully resolved. All systems are operating normally.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 📱 Mobile App, 📰 Website, 💱 Account, 💸 Payments, 🔗 API

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. identified 2025-11-18 12:39 UTC

   We are currently experiencing issues on our platform due to a third party provider reporting an outage. As a result, some customers might experience issues when using our website or making payments. Our team is already working on a solution. This issue might impact Wise Platform...

2. identified 2025-11-18 14:37 UTC

   We are aware that some customers are experiencing issues using our mobile apps. Our team continues to monitor the third party service provider outage and will report updates as they become available.

3. monitoring 2025-11-18 14:54 UTC

   A fix has been implemented and we are monitoring the results. We will continue to report updates as they become available.

4. resolved 2025-11-18 16:06 UTC

   This incident has been resolved, all services are operational.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 💸 Payments

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-11-11 13:58 UTC

   We are currently experiencing an issue which affects all card and Apple Pay pay-ins to Wise accounts. Our team is working to fix this as soon as possible.

2. resolved 2025-11-11 14:46 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 💱 Account, 💸 Payments

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-10-24 11:10 UTC

   We are currently experiencing an issue which can cause transaction details not to be displayed for some customers. Our teams are working to resolve it and will update the status accordingly.

2. monitoring 2025-10-24 13:48 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2025-10-24 15:07 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Failure mode: A configuration change caused the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. resolved 2025-10-22 08:55 UTC

   We experienced an issue from 08:55 to 10:18 UTC where Wise Platform partners creating third party transfers may have experienced errors in their integrations. This was caused by a malformation of the date format Wise was providing in API responses. The issue has now been...

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 📱 Mobile App, 💸 Payments, 🔗 API

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2025-10-21 17:19 UTC

   We are currently experiencing an issue that is impacting the speed of some transfers globally. As a result, these transfers may take longer than usual. Our team is working to fix this as soon as possible.

2. monitoring 2025-10-21 18:00 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2025-10-21 18:19 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: ✉️ Customer Support

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. monitoring 2025-10-20 10:29 UTC

   We were experiencing an outage related to an external service provider from 07:09 UTC. As a result, customers in some countries had issues contacting our customer support team via phone and chat. The outage also affected our email response time. A fix has been implemented and we...

2. resolved 2025-10-20 10:57 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 💱 Account

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2025-10-01 15:09 UTC

   We are currently experiencing an issue which is delaying the payout of Interest for our customers in the US. Our team is working to fix this as soon as possible.

2. resolved 2025-10-01 16:22 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 📱 Mobile App, 📰 Website, 💱 Account, 💸 Payments, 🔗 API

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2025-09-29 12:42 UTC

   We are currently experiencing an issue that is impacting the speed of some transfers globally. As a result, these transfers may take longer than usual. Our team is working to fix this as soon as possible.

2. resolved 2025-09-29 15:57 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 📱 Mobile App, 📰 Website, 💸 Payments, 🔗 API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2025-09-26 15:44 UTC

   We are aware of an incident that is causing delayed transfers and intermittent issues with payins and accessing the Wise account homepage. This issue is impacting all customers including Wise Platform. We are investigating this incident and working to fix it as soon as possible.

2. identified 2025-09-26 15:45 UTC

   We are aware of an incident that is causing delayed transfers and intermittent issues with payins and accessing the Wise account homepage. This issue is impacting all customers including Wise Platform. We are investigating this incident and working to fix it as soon as possible.

3. monitoring 2025-09-26 16:48 UTC

   A fix has been implemented and we are monitoring the results.

4. resolved 2025-09-26 17:32 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 💸 Payments

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. monitoring 2025-09-05 13:20 UTC

   We were experiencing an incident impacting transfers from 10:20 to 10:45 UTC and from 11:20 till 12:50. A fix has been implemented and we are monitoring the results.

2. resolved 2025-09-05 13:46 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 📱 Mobile App, 📰 Website, 💱 Account, 💸 Payments, 💳 Debit Card, 🔗 API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-09-03 11:06 UTC

   We’re experiencing an issue affecting the sending of transfers and balance functionality globally. The teams are working to resolve it and will update the status accordingly.

2. identified 2025-09-03 11:10 UTC

   The issue has been identified and a fix is being implemented.

3. monitoring 2025-09-03 11:23 UTC

   A fix has been implemented and we are monitoring the results.

4. resolved 2025-09-03 11:30 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 💱 Account, 💸 Payments

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2025-08-05 13:21 UTC

   We are currently experiencing a technical issue impacting SGD transfers from some bank accounts via FAST and PayNow. Our team is working on resolving this.

2. resolved 2025-08-05 14:59 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 💱 Account, 💸 Payments

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-08-01 15:55 UTC

   We’re experiencing an issue affecting the sending of transfers and balance functionality globally. The teams are working to resolve it and will update the status accordingly.

2. identified 2025-08-01 16:34 UTC

   The issue has been identified. Balance functionality has now been restored; however, transfers are still delayed. Teams are working to resolve the transfers delays.

3. resolved 2025-08-01 17:13 UTC

   This incident has now been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 📱 Mobile App, 📰 Website, 💱 Account, 💸 Payments, 💳 Debit Card, 🔗 API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-07-31 14:12 UTC

   We are currently investigating the issue and taking actions to bring the system back up. We anticipate the system to recover in 30 minutes to 1 hour. This impacts Wise Platform partners too.

2. identified 2025-07-31 14:37 UTC

   You should now be able send money as normal however customers may experience some delays to payments. We are working on restoring our usual speeds.

3. resolved 2025-07-31 15:06 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 📱 Mobile App, 📰 Website, 💱 Account, 💸 Payments, 🔗 API

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-07-24 10:12 UTC

   We're experiencing a delay in showing the correct transfer status. However, transfers are being processed as normal. Our team is working to fix this as soon as possible.

2. resolved 2025-07-24 11:42 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 💱 Account

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2025-07-07 19:48 UTC

   We're experiencing a brief technical issue affecting invested balances and jars. This impacts customers globally who have performed transactions connected to an invested balance or jar within the last trading cycle. You may see incorrect amounts reflected in your balance or jar....

2. monitoring 2025-07-07 23:04 UTC

   Our teams are continuing to work on implementing a fix for this issue.

3. resolved 2025-07-07 23:36 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. resolved 2025-07-07 15:22 UTC

   We experienced an issue impacting transfers and the rates API endpoint from 14:10 to 15:10 UTC. Some customers and Wise Platform partners were impacted. This incident is now resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 📰 Website, 💸 Payments

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-07-01 16:15 UTC

   We are experiencing an issue that is causing intermittent errors in setting up transfers and also impacting the loading of the homepage.

2. resolved 2025-07-01 17:19 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. resolved 2025-06-30 11:15 UTC

   We experienced a brief incident impacting transfers from 11:15 to 11:25 UTC, with some Wise Platform partners receiving error messages. This incident has been resolved. All services are now operational.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 🔗 API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-06-27 06:06 UTC

   We're currently experiencing an issue that is impacting onboarding for API users. This is occurring with the /v1/user/signup/registration_code endpoint. Our team is working urgently to fix this as soon as possible.

2. resolved 2025-06-27 08:03 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 📱 Mobile App, 📰 Website, 💱 Account, 💸 Payments, 🔗 API

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-06-16 16:33 UTC

   We are currently facing an issue that is impacting the speed of transfers globally. As a result, these transfers may take longer than usual. Our team is working to fix this as soon as possible.

2. identified 2025-06-16 17:39 UTC

   The issue has been identified and a fix is being implemented.

3. resolved 2025-06-16 18:30 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Wise's status page.

Affected: 📱 Mobile App, 📰 Website, 💱 Account, 💸 Payments, 💳 Debit Card, 🔗 API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-05-27 16:23 UTC

   We are aware of an incident affecting our services for cards, registration and transfers for all customers. We are investigating this incident and working to fix this as soon as possible.

2. monitoring 2025-05-27 16:39 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2025-05-27 16:57 UTC

   This incident has been resolved. All services are now operational.

Excerpts are shortened. Read the full incident on Wise's status page.