Windsurf
AI. Source: Windsurf status page.
- Incidents, last 90 days
- 1
- Median to mitigation
- 0m
- Median to resolution
- 0m
- p95 to resolution
- 0m
- Naming an upstream provider
- 0%
- With a postmortem on the status page
- 0%
What failed, last 90 days
| AI model returned degraded, wrong or empty output (not errors or timeouts) | 1 |
Tagged by claude-haiku-5-5 from each incident's updates. See the methodology.
Incidents per month
All recorded incidents
GPT 5.6 Sol Partial Degradation
Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: A model or AI component. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
resolved
We are currently investigating this issue.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Elevated errors on Windsurf
Affected: Cascade
Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
-
investigating
We are currently investigating this issue.
-
investigating
We are continuing to investigate this issue.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
identified
The issue has been identified and a fix is being implemented.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
Authentication should be restored.
Excerpts are shortened. Read the full incident on Windsurf's status page.
SWE-1.6 Fast Elevated Error rate
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
-
resolved
Provider side service disruption caused elevated error rates for SWE-1.6 Fast.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Windsurf Authentication Slowness
Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
-
investigating
We are currently investigating this issue.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Windsurf Signup Outage
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
investigating
We are currently investigating this issue.
-
identified
The issue has been identified and a fix is being implemented.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Windsurf Connectivity Issues
Affected: Cascade
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
investigating
We are currently investigating this issue.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Registration disabled
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
identified
We've identified an issue with new user registration and are working on mitigating.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Authentication under heavy load
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
-
investigating
We are investigating degraded performance with our auth provider. Please retry if you're unable to log in.
-
monitoring
A fix has been applied and we're monitoring error rates.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Authentication Experiencing Degraded Performance
Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
-
investigating
We are investigating the issue, please try again if you experience issues
-
identified
The issue has been identified and a fix is being implemented.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
We have confirmed authentication is stable.
Excerpts are shortened. Read the full incident on Windsurf's status page.
We are investigating reports of completions/Tab not working
Affected: Windsurf Tab
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
investigating
We are currently investigating this issue.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
We are investigating reports of completions/Tab not working
Affected: Windsurf Tab
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
investigating
We are currently investigating this issue.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Networking issues effecting tab
Affected: Windsurf Tab
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
-
investigating
We are currently investigating this issue.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
We are investigating reports of completions/Tab not working
Affected: Windsurf Tab
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
investigating
We are currently investigating this issue.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Tab latency
Affected: Windsurf Tab
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
investigating
We are currently investigating this issue.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Networking Issues effecting Tab
Affected: Windsurf Tab
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
-
investigating
We are currently investigating this issue.
-
identified
The issue has been identified and a fix is being implemented.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Payment Issues
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
-
investigating
Some users may experience issues with checkout and payments due to a disruption with our payment provider. We are actively investigating.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Opus 4.6 Elevated Error Rate
Affected: Cascade
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
investigating
We are currently investigating this issue.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Windsurf Outage (Cascade and Tab)
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
resolved
Windsurf and Cascade were down for approx. 13 minutes. The issue has been resolved now.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Website login and pages load issue
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
investigating
We are currently investigating this issue.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Claude Models Unavailable
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
Names an upstream provider: Anthropic (Claude).
-
resolved
Anthropic Claude Models were unavailable for a brief period between 6:20-6:31 PM PST. Engineering team quickly discovered the issue and fixed it.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Cascade outage
Affected: Cascade
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
investigating
We are currently investigating this issue.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Degraded tab performance
Affected: Windsurf Tab
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
investigating
We are currently investigating this issue.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Degraded Performance for trial users for Sonnet 4.5
Affected: Cascade
Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Cascade outage
Affected: Cascade
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
investigating
We are currently investigating this issue.
-
identified
The issue has been identified and a fix is being implemented.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
SWE-1 Instability
Affected: Cascade
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
investigating
We are currently investigating this issue.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
SWE-1 Instability
Affected: Cascade
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
investigating
We are currently investigating this issue.
-
investigating
We are continuing to investigate this issue.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Elevated 502 Errors
Affected: Cascade, Windsurf Tab
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
-
investigating
We are currently investigating this issue.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Elevated Tab Latency
Affected: Windsurf Tab
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
investigating
We're experiencing an elevated level of errors and are currently looking into the issue.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Claude 4 Sonnet Elevated Error Rate
Affected: Cascade
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
investigating
We are currently investigating this issue.
-
investigating
We are continuing to investigate this issue.
-
identified
The issue has been identified and a fix is being implemented.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Elevated Anthropic 529 Errors
Affected: Cascade
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
Names an upstream provider: Anthropic (Claude).
-
identified
The issue has been identified and a fix is being implemented.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Elevated Claude Sonnet 4 Errors
Affected: Cascade
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
identified
The issue has been identified and a fix is being implemented.
-
investigating
We are currently investigating this issue.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Cascade Outage
Affected: Cascade
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
identified
The issue has been identified and a fix is being implemented.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Elevated errors on Claude 4 Sonnet
Affected: Cascade
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
investigating
We are currently investigating this issue.
-
identified
The issue has been identified and a fix is being implemented.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Crusoe / Inference API Server Outage
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
-
investigating
We are currently investigating this issue.
-
investigating
We are continuing to investigate this issue.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Elevated Claude Error Rate
Affected: Cascade
Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: Not enough capacity for the load. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
Names an upstream provider: Anthropic (Claude).
-
investigating
We are reaching our capacity for Anthropic Models.
-
identified
The issue has been identified and a fix is being implemented.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Elevated errors on requests to OpenAI Models
Affected: Cascade
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
Names an upstream provider: OpenAI.
-
investigating
We are currently looking into the issue.
-
identified
The issue has been identified and a fix is being implemented.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
monitoring
We are continuing to monitor for any further issues.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Elevated errors on requests to SWE-1 Model
Affected: Cascade
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
investigating
We are currently looking into the issue.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Degraded Claude Model Availability
Affected: Cascade
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
-
identified
Elevated error rates accessing Claude models.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Sign Ins and Analytics on Website are broken
Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
identified
The issue has been identified and a fix is being implemented.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Elevated errors on requests to Claude 4
Affected: Cascade
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
-
investigating
Due to rate limits, Claude 4 might not work in Cascade right now.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Elevated errors on requests to Claude 4
Affected: Cascade
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
-
investigating
Due to rate limits, Claude 4 is not working in Cascade right now.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Cascade and Tab Outage
Affected: Cascade, Windsurf Tab
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
Names an upstream provider: Google Cloud.
-
identified
Cascade and Tab are currently down. The issue is caused by the ongoing GCP outage. We must wait for resolution with GCP to fix.
-
identified
We are continuing to work on a fix for this issue.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Gemini Outage
Affected: Cascade
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
Names an upstream provider: Google Cloud.
-
identified
Due to an outage with Google Cloud, Gemini models are not working in Cascade right now.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Logins to windsurf.com are failing
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
-
identified
Due to a Firebase outage, login attempts to windsurf.com are down right now.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Claude models experiencing degraded performance
Affected: Cascade
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
monitoring
We're experiencing capacity limits for certain Claude models.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Elevated error rates with Claude 3.7 Sonnet
Affected: Cascade
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
-
investigating
We are currently investigating unexpectedly high rates of overloaded error on Claude 3.7 Sonnet
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Network Outage
Affected: Cascade, Windsurf Tab
Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
-
identified
The issue has been identified and a fix is being implemented.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
monitoring
We are continuing to monitor for any further issues.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Completions Outage
Affected: Windsurf Tab
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
investigating
We are currently investigating this issue.
-
investigating
We are continuing to investigate this issue.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Google Gemini Flash Outage
Affected: Cascade
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
-
investigating
We are currently investigating this issue.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.
Google Gemini 2.5 Pro and Flash Outage
Affected: Cascade
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
-
investigating
We are currently investigating this issue.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Windsurf's status page.