Webflow

Affected: Publishing

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-09-28 10:30 UTC

   We’re investigating increased publishing times affecting some customers. Some publishes may also get stuck or return an error. Our team is investigating and will share another update as soon as we have more information.

2. investigating 2026-09-28 12:32 UTC

   Our team is continuing to investigate increased publishing times affecting some customers. We’re working to understand the cause and are exploring potential mitigations. We’ll share another update as soon as we have more information.

3. monitoring 2026-09-28 14:16 UTC

   We’ve deployed changes to address the increased publishing times affecting some customers and are no longer seeing active impact. Our team is continuing to monitor the situation closely.

4. resolved 2026-09-28 15:04 UTC

   Following continued monitoring, we’ve confirmed that the issue affecting publishing times has been resolved and there is no current customer impact. We appreciate your patience while our team worked to resolve this issue.

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Email Notifications

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2026-09-21 00:45 UTC

   We’re investigating reports that form submission notification emails are not being delivered as expected for some customers. Our team is investigating and will share another update as soon as we have more information. In the meantime, Form submissions can still be reviewed via...

2. identified 2026-09-22 14:30 UTC

   We’ve identified that this behaviour is arising due to an issue with an upstream provider. We’re actively working with them to resolve the issue and restore delivery of form notification emails as soon as possible. Form submissions themselves are not impacted. In the meantime,...

3. monitoring 2026-09-22 16:03 UTC

   There is no longer active customer impact, and form submission notification emails are now being delivered as expected. During this incident, notification email delivery was impacted for some customers. Form submissions continued to be received and saved in Site settings as...

4. resolved 2026-09-22 17:05 UTC

   This incident is now resolved. Form submission notification emails were impacted between 00:46 UTC on September 21 and 15:33 UTC on September 22. New form submissions are now triggering notification emails as expected. During this time, form submissions continued to be received...

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: MCP Server

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-09-17 09:30 UTC

   We’re investigating reports that some customers are unable to authorize MCP for sites within client Workspaces. Affected sites may appear greyed out and cannot be selected during the authorization process. Our team is actively investigating the issue and will share another...

2. identified 2026-09-17 09:44 UTC

   We have identified the cause of an issue affecting MCP authorization for some sites within Client Workspaces. Our team is actively working to implement a fix.

3. monitoring 2026-09-17 10:00 UTC

   A fix has been implemented and customers should now be able to authorize MCP for sites within client Workspaces as expected.

4. resolved 2026-09-17 10:12 UTC

   This incident has been resolved. Thank you for your patience while we worked on this issue.

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Site Pages

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-09-15 09:06 UTC

   We’re investigating reports of 500 errors affecting some hosted sites. Our team is actively investigating and will share another update as soon as we have more information.

2. investigating 2026-09-15 10:08 UTC

   We’re continuing to investigate reports of 500 errors affecting some hosted sites. The impact is intermittent, and our team is continuing to investigate as a matter of urgency. We appreciate your patience and understanding, and will share another update within the next hour.

3. identified 2026-09-15 10:34 UTC

   We have identified the cause of the intermittent 500 errors affecting some hosted sites and are actively working to resolve the issue. We appreciate your continued patience and will share another update as soon as new information is available.

4. monitoring 2026-09-15 11:18 UTC

   We’re no longer seeing customer impact related to this issue but are continuing to monitor the situation closely. We will share another update when new information is available, and sincerely appreciate your patience.

5. resolved 2026-09-15 12:51 UTC

   Between approximately 08:29 - 9:40am UTC, some hosted sites experienced intermittent 500 errors over the following short periods: 08:29–08:35 UTC 08:42–08:52 UTC 08:58–09:04 UTC 09:32–09:40 UTC This predominantly impacted sites that were recently published. We’re no longer...

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Analyze, Optimize for Webflow sites, Dashboard, Publishing

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2026-09-14 14:31 UTC

   We’re investigating reports of publishing attempts failing for some customers. Some customers may also experience issues when making new purchases or upgrading their plans. The issue appears to be related to an upstream provider, and our team is actively investigating. We’ll...

2. investigating 2026-09-14 14:44 UTC

   An upstream provider has implemented a fix for an issue affecting multiple Webflow services. Some customers may continue to experience issues with services including Publishing, Analyze, and Optimize. We’re continuing to work with our upstream provider and are closely monitoring...

3. monitoring 2026-09-14 15:02 UTC

   Our upstream provider has implemented a fix, and we’re seeing improvements across the affected Webflow services. Our team is continuing to monitor the situation closely and will provide updates when new information is available.

4. resolved 2026-09-14 15:19 UTC

   Following continued monitoring, we’ve confirmed that the issue affecting multiple Webflow services has been resolved. This incident is now closed. We appreciate your patience while we worked with our upstream provider to resolve this issue.

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Webflow.com, MCP Server, Support Portal, Marketplace

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-08-25 22:00 UTC

   We’re continuing to investigate reports of 503 errors affecting some hosted sites, Webflow.com, and MCP Server. Our team is actively investigating and will share another update as soon as we have more information.

2. monitoring 2026-08-25 22:09 UTC

   We’re seeing services return to expected performance levels and are no longer seeing active customer impact related to this issue. Our team is continuing to monitor the situation closely.

3. monitoring 2026-08-25 23:57 UTC

   Some hosted sites, Webflow.com, and MCP Server experienced 503 errors. We’re no longer seeing customer impact related to this issue, and the incident is now resolved. We appreciate your patience while we worked to resolve this issue.

4. resolved 2026-08-25 23:58 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Webflow Canvas, Dashboard

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-08-12 16:36 UTC

   We’re investigating reports that some customers may intermittently experience issues creating new sites or loading the Webflow Canvas. Our team is actively investigating and will share another update as soon as we have more information.

2. investigating 2026-08-12 19:04 UTC

   We’re continuing to investigate an issue that may intermittently prevent some customers from creating or duplicating sites, creating or viewing page branches, previewing site backups, or loading the Webflow Canvas. Our team is working to resolve these issues and will share...

3. identified 2026-08-12 20:24 UTC

   Our team has identified the cause and is working on a resolution. In the meantime, customers may intermittently encounter errors when creating or duplicating sites, creating or viewing page branches, previewing site backups, or loading the Webflow Canvas. We’ll provide further...

4. monitoring 2026-08-12 22:05 UTC

   We're no longer seeing customer impact related to this issue. Our team is continuing to monitor the situation closely and will provide another update as soon as possible.

5. resolved 2026-08-13 01:18 UTC

   Some customers intermittently experienced issues creating or duplicating sites, creating or viewing page branches, previewing site backups, or loading the Webflow Canvas between 13:40 and 20:45 UTC today. We’re no longer seeing customer impact related to this issue, and this...

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Dashboard

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-08-05 15:27 UTC

   We're investigating reports of some customers being unable to open the management experience for Optimize on non-Webflow sites. Our team is actively investigating and we'll share another update as soon as we have more information. Live optimizations are not affected and continue...

2. monitoring 2026-08-05 15:45 UTC

   We've identified the cause of this issue and applied a fix. The Optimize dashboard for non-Webflow sites should now be loading normally. We're continuing to monitor to confirm the issue is fully resolved.

3. resolved 2026-08-05 15:59 UTC

   This issue has been resolved. The Optimize management experience for non-Webflow sites is loading normally. Live optimizations running on customer sites were not affected at any point. Thank you for your patience.

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Data API, Email Notifications, Forms

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-07-28 01:18 UTC

   We're investigating reports that outbound webhooks are not being delivered as expected. Our team is actively investigating the issue and working to identify the root cause. Please note that Form submissions and Form email notifications continue to be received and can be reviewed...

2. identified 2026-07-28 01:48 UTC

   We have identified the issue affecting outgoing Webhooks. Customer-configured Webhooks are currently failing and are not being delivered as expected. Our engineering team is actively working to restore Webhook delivery. Forms and form notification emails are operating normally...

3. resolved 2026-07-28 02:13 UTC

   Between 3:00 PM PT and 6:35 PM PT, customer-configured outbound webhooks were not being delivered as expected. This issue has now been resolved, and outbound webhook delivery is operating normally. Any form submissions received during this time were still successfully processed...

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Site Pages

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-07-19 05:14 UTC

   We’re investigating reports of intermittent errors affecting hosted sites. While we previously observed a period of recovery, we’re continuing to see customer impact and are actively investigating the issue. Our engineering team is working with urgency to identify the root cause...

2. monitoring 2026-07-19 06:10 UTC

   We’re no longer seeing customer impact related to this issue, and hosted sites are performing as expected. Our team has implemented mitigations and is continuing to monitor the situation closely. We’ll continue to observe service performance and provide another update if there...

3. resolved 2026-07-19 14:00 UTC

   After a period of monitoring, we can confirm our mitigation was successful and site performance has returned to expected levels. This incident is now resolved. Some hosted pages with CMS content may have experienced intermittent 5xx errors during the following windows each...

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Webflow.com, University, Dashboard, Support Portal, Marketplace

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-07-15 00:21 UTC

   We’re investigating reports that some customers are unable to log in to Webflow. Our team is actively investigating the issue and working to identify the root cause. We’ll share another update as soon as we have more information. Thank you for your patience.

2. investigating 2026-07-15 00:23 UTC

   We are continuing to investigate this issue.

3. monitoring 2026-07-15 00:39 UTC

   We’ve implemented a mitigation and are no longer seeing customer impact related to this issue. We’re continuing to monitor the situation closely and will provide another update as soon as we have more information. Thank you for your patience.

4. resolved 2026-07-15 02:46 UTC

   This incident is now resolved. Some customers experienced issues logging in to Webflow between 23:30 UTC on July 14 and 00:30 UTC on July 15. We’re no longer seeing customer impact related to this issue. Thank you for your patience while we worked to resolve this.

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: MCP Server

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

Names an upstream provider: Anthropic (Claude).

1. monitoring 2026-07-09 21:49 UTC

   We're reopening the previous incident as the recommended mitigation only temporarily addresses the issue, and some users may see Webflow MCP tools fail to load in Claude Desktop and claude.ai. The Webflow MCP server is operating normally and works with all other agents including...

2. monitoring 2026-07-10 19:31 UTC

   We are continuing to work with Anthropic to implement a more durable fix. The Webflow MCP server is operating normally and works with all other agents. This issue impacts Claude desktop, claude.ai and may impact Claude Code depending on the configuration. As a workaround, we...

3. monitoring 2026-07-16 02:17 UTC

   Changes have been deployed to the Webflow MCP Server that should restore the full tool list in the Claude Desktop app and claude.ai. All Webflow MCP tools should now be available in the Claude connector. If you are still unable to access the complete tool list, please try...

4. monitoring 2026-07-16 15:22 UTC

   We are continuing to monitor for any further issues.

5. resolved 2026-07-16 16:16 UTC

   The issue affecting the availability of some Webflow MCP Server tools in the Claude Desktop app and claude.ai has now been resolved. All Webflow MCP tools should now be available in the Claude connector. If you previously experienced missing tools, restarting Claude Desktop or...

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: MCP Server

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-07-08 13:04 UTC

   We're investigating reports that the following tooling is missing from the Webflow MCP Server: data_cms_tool, data_pages_tool, data_scripts_tool, data_element_tool, and data_variable_tool. In the meantime, we recommend performing the equivalent actions manually via the Webflow...

2. investigating 2026-07-08 13:50 UTC

   We've identified that this issue is impacting the Claude Desktop app, where some MCP Server tools may be unavailable. As a workaround, customers can continue using the Webflow MCP Server through the Claude CLI while we work to resolve the issue. Our team is actively...

3. monitoring 2026-07-08 15:28 UTC

   The Webflow MCP Server is currently operating as expected. However, some customers using the Claude apps may not see all available Webflow MCP Server tools. If you're experiencing this issue, you can refresh the tool list by following these steps: 1. Go to Settings. 2. Select...

4. resolved 2026-07-08 18:34 UTC

   The Webflow MCP Server is operating as expected, and this incident is now resolved. If any tools are still missing in the Claude apps, refresh the tool list by following these steps: 1. Go to Settings. 2. Select Connectors. 3. Click the Webflow connector. 4. Click the three-dot...

Excerpts are shortened. Read the full incident on Webflow's status page.

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. resolved 2026-07-06 20:22 UTC

   Between 20:22 UTC on July 6 and 08:40 UTC on July 8, a small number of responsive image variants on some hosted sites returned 403 errors on some requests. This issue was limited to a very small subset of responsive image variants and did not affect all images or all hosted...

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Site Pages, SSL certificate provisioning

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2026-07-02 00:00 UTC

   We’re investigating reports that some hosted sites are loading more slowly than expected, and that SSL certificates are taking longer than expected to provision for some customers. We’re currently investigating an issue with an upstream provider that may be contributing to this...

2. identified 2026-07-02 02:48 UTC

   The issue is related to an upstream provider. A small number of customers may continue to experience slower loading times on hosted sites or slower SSL certificate provisioning. Our team is actively monitoring the situation and working with our upstream provider. We appreciate...

3. monitoring 2026-07-02 04:12 UTC

   Our upstream provider has implemented a fix, and we’re seeing hosted site loading times and SSL certificate provisioning return to expected performance levels. We’re continuing to monitor the situation closely and will share another update if needed.

4. resolved 2026-07-02 10:59 UTC

   Between approximately 00:00 UTC and 04:05 UTC, some hosted sites experienced slower loading times and SSL certificates took longer than expected to provision due to an issue with an upstream provider. We're no longer seeing customer impact related to this issue. Following...

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Site Pages

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. monitoring 2026-06-11 20:44 UTC

   Earlier today, a small number of hosted sites experienced intermittent 500 errors. We identified the cause of the issue and implemented mitigation measures. We’re no longer seeing active customer impact related to this issue, and affected sites have returned to normal operation....

2. resolved 2026-06-11 22:20 UTC

   A small number of hosted sites experienced intermittent 500 errors between 20:04 UTC and 20:27 UTC. We identified the cause of the issue and implemented mitigation measures. We’re no longer seeing customer impact related to this issue, and affected sites have returned to normal...

Excerpts are shortened. Read the full incident on Webflow's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. resolved 2026-06-05 22:45 UTC

   An issue was identified that impacted access to Webflow services for some customers between 22:45 and 23:20 UTC. Our Engineering team has since mitigated the issue and restored affected services to expected performance levels. We appreciate your patience while we worked to...

Excerpts are shortened. Read the full incident on Webflow's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. resolved 2026-05-20 15:00 UTC

   We’re no longer seeing customer impact related to this issue, and access to Webflow services has returned to normal. Some customers experienced issues accessing Webflow between 15:15 UTC and 15:37 UTC. This incident is now resolved. We appreciate your patience while our team...

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Publishing

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-05-18 12:52 UTC

   We’re investigating reports that some customers are unable to publish. Our team is actively working to identify the cause and will share another update as soon as we have more information.

2. investigating 2026-05-18 14:00 UTC

   We’re continuing to investigate publishing issues impacting some customers. Our engineering team is actively working to identify the root cause and evaluate mitigation steps to restore normal publishing functionality. We’ll provide another update within the next hour or sooner...

3. identified 2026-05-18 14:14 UTC

   We’ve identified the cause of the publishing issues impacting some customers. We’re beginning to see recovery in the publishing functionality while mitigation work continues. Our team is actively monitoring progress and will share another update as more information becomes...

4. monitoring 2026-05-18 15:51 UTC

   We implemented a fix for the publishing issues impacting some customers and are now seeing publishing functionality operating as expected. Our team is continuing to monitor the platform closely and will provide further updates if needed.

5. resolved 2026-05-18 16:47 UTC

   Publishing functionality has remained stable following the mitigation work completed earlier, and we’re no longer seeing customer impact related to this issue. Some customers experienced issues publishing between 12:50 UTC and 16:18 UTC on May 18, 2026. This incident is now...

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Data API, Site Pages, Webflow.com, Webflow Canvas, Dashboard, Support Portal, Publishing, Forms

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-04-14 14:15 UTC

   We are currently investigating reports of 5xx errors affecting some hosted sites, as well as issues loading the Dashboard. Our team is actively investigating the root cause and working to restore normal service as quickly as possible. We will share another update as soon as...

2. investigating 2026-04-14 14:47 UTC

   We are continuing to investigate an issue causing 5xx errors on some hosted sites and preventing the Dashboard, Webflow Canvas, and Webflow.com from loading as expected. We are actively working to identify the root cause and restore normal service as quickly as possible. If you...

3. investigating 2026-04-14 15:16 UTC

   We are continuing to investigate an issue causing 5xx errors on some hosted sites and preventing the Dashboard, Webflow Canvas, and Webflow.com from loading as expected as a matter of urgency. We have also identified that the public API and form submissions are impacted. We...

4. investigating 2026-04-14 16:32 UTC

   We are continuing to investigate an issue impacting the following services: Hosted Sites, Dashboard, Webflow Canvas, Form submissions, Public API, and Webflow.com. Our team is making progress and remains fully engaged in resolving this issue as quickly as possible. Current...

5. investigating 2026-04-14 16:49 UTC

   We have made significant progress in mitigating the issue impacting hosted sites, the Dashboard, Webflow Canvas, Webflow.com, Form submissions and the Public API. As a result, service has now been restored for the majority of customers. Our entire team remains fully engaged and...

6. investigating 2026-04-14 18:07 UTC

   We have made further progress in mitigating this issue, and at this time only a small number of sites remain impacted. Sites that remain impacted by this issue may experience the following: - CMS items not loading as expected or appearing as missing inside the CMS Data Manager -...

7. investigating 2026-04-14 19:29 UTC

   We are continuing to work urgently with our upstream storage provider to identify the best path forward to restore full service on the subset of sites that remain impacted by this issue. We recognize the impact this issue is having for the remaining customers impacted and our...

8. investigating 2026-04-14 20:01 UTC

   We are continuing to investigate this issue.

9. investigating 2026-04-14 21:13 UTC

   We are continuing to work with an upstream provider to restore full service for the small number of sites that remain impacted by this issue. At this time, our team is actively monitoring progress and awaiting further updates. We understand the continued impact this may have and...

10. identified 2026-04-14 22:23 UTC

    We have identified the underlying issue and are preparing to implement changes with an upstream provider to help restore service for the small number of sites that remain impacted by this issue. At this time, our team is monitoring progress closely as this work moves forward. We...

11. identified 2026-04-14 23:48 UTC

    We are continuing to implement changes in coordination with an upstream provider to restore service for the small number of sites that remain impacted by this issue. Our team remains actively engaged and is monitoring progress closely as this work continues. We understand the...

12. identified 2026-04-15 01:19 UTC

    We are continuing to implement changes in coordination with an upstream provider and are making progress toward restoring service for the small number of sites that remain impacted by this issue. Our team remains fully engaged and is monitoring progress closely as this work...

13. identified 2026-04-15 02:40 UTC

    We are continuing to implement changes in coordination with an upstream provider as we work through the remaining steps required to restore service for the small number of sites still impacted by this issue. Our team remains fully engaged and is monitoring progress closely as...

14. identified 2026-04-15 03:48 UTC

    We’re continuing to work closely with an upstream provider to implement additional changes aimed at resolving this issue. While we’ve seen improvement, a small number of sites may still experience intermittent errors or difficulty accessing Webflow services. Our team remains...

15. monitoring 2026-04-15 04:08 UTC

    A fix has been implemented in coordination with an upstream provider, and we’re no longer seeing customer impact related to this issue. If you continue to experience issues, we recommend clearing your browser cache and retrying. We’ll continue to monitor closely to ensure...

16. monitoring 2026-04-15 05:23 UTC

    We’re continuing to monitor the situation following the fix implemented in coordination with an upstream provider. At this time, we’re seeing stable performance and are not observing further customer impact. Our team remains actively engaged and is watching closely to ensure...

17. resolved 2026-04-15 06:08 UTC

    This incident that started at 14:15 UTC on April 14th is now resolved. By 16:21 UTC on April 14th, the issue was mitigated for the overwhelming majority of customers (~96%). For a full timeline, details on root cause and action items, you can refer to the following blog post...

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Webflow.com, Webflow Canvas, University, Dashboard, Support Portal, Marketplace

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-04-08 14:36 UTC

   We are currently investigating reports that Webflow is unavailable for some customers. Our team is actively working to identify the cause and restore access as quickly as possible. We will share another update as soon as we have more information.

2. identified 2026-04-08 14:45 UTC

   We’ve identified the cause of the issue impacting access to Webflow and are working to apply a fix. Our team is focused on restoring access, and we’ll continue to share updates as progress is made.

3. monitoring 2026-04-08 14:51 UTC

   A fix has been implemented and Webflow is now accessible again. We are continuing to monitor closely to ensure stability and will share another update if anything changes.

4. resolved 2026-04-08 15:37 UTC

   Between 14:19 and 14:43 UTC, some customers experienced issues accessing Webflow. This has now been resolved, and services are operating normally. We appreciate your patience while we worked to restore service.

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Site Pages

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-04-08 03:10 UTC

   We’re investigating reports that CSS is not loading as expected for a very small number of sites. This may cause some pages to appear without styling for affected customers. Users with Per Page CSS enabled who published their site between 23:00–23:30 UTC may be affected. Some...

2. resolved 2026-04-08 04:58 UTC

   A small number of hosted sites experienced an issue that affected how styles were published, which may have caused pages to appear without styling. We've identified and fixed this issue and all affected sites should be working as previously expected. We are further investigating...

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Webflow Canvas

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-04-02 05:30 UTC

   We’re currently investigating reports that some customers are seeing a "Refresh required to continue" message when opening the Webflow Canvas, preventing them from editing sites as expected. Our team is actively working to identify the cause of this issue and will share an...

2. monitoring 2026-04-02 06:03 UTC

   We’ve identified the cause of an issue where some customers see a "Refresh required to continue" message when opening the Webflow Canvas, preventing editing as expected. As a temporary mitigation, our team is assisting impacted customers directly while we work toward a full...

3. resolved 2026-04-02 07:55 UTC

   We’re no longer seeing customer impact related to this issue, and functionality has returned to normal. This incident is now resolved. We appreciate your patience while we worked to resolve this issue.

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Webflow Canvas

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-04-01 13:43 UTC

   We’re investigating reports of authorization errors when accessing the Webflow Canvas using Client seats. Our team is actively investigating and will share another update as soon as we have another update to share.

2. identified 2026-04-01 13:59 UTC

   We have identified the root cause of this behavior and are actively working to implement a fix as soon as possible.

3. monitoring 2026-04-01 14:13 UTC

   A fix has been implemented for the issue impacting some customers with a Client seat role who were unable to access Webflow Canvas. We are seeing recovery and are continuing to monitor the situation closely to ensure stability.

4. monitoring 2026-04-01 14:14 UTC

   We are continuing to monitor for any further issues.

5. resolved 2026-04-01 14:51 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Publishing

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-03-31 15:33 UTC

   We’re currently investigating reports that domains are not appearing as expected in the publishing modal for a small number customers. Our team is actively looking into the issue and will share another update as soon as we have more information. In the meantime, reloading your...

2. identified 2026-03-31 16:55 UTC

   We’ve identified the root cause of the issue impacting a small number of customers where custom domains may not appear as expected in the publishing modal. Our team is actively working on implementing a fix. In the meantime, reloading the project may still result in domains...

3. identified 2026-03-31 18:14 UTC

   We’ve identified the root cause of this issue and are making progress toward a fix. Our team is actively working on implementing and validating the solution to ensure custom domains display as expected in the publishing modal. In the meantime, reloading the project may still...

4. monitoring 2026-03-31 18:39 UTC

   A fix has been implemented for the issue where custom domains were not appearing as expected in the publishing modal for a small number of customers. We’re no longer seeing customer impact and are continuing to monitor the situation closely. Thank you for your patience while we...

5. resolved 2026-03-31 19:02 UTC

   A small number of customers experienced issues where custom domains were not appearing as expected in the publishing modal between Mar 30, 18:00 UTC and Mar 31, 18:30 UTC. A fix has been implemented, and we’re no longer seeing customer impact related to this issue. Thank you for...

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Publishing

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2026-03-16 20:40 UTC

   We’re investigating reports that some customers may see issues when publishing their sites. This can result in inconsistent publishing behavior, where an older version of a site is not always cleared as expected after a new publish. Our team is actively investigating and working...

2. identified 2026-03-16 22:44 UTC

   We’re currently awaiting a fix from an upstream provider. For some customers, waiting 10–15 minutes and then trying to publish again may help. We’ll share another update as soon as we have more information.

3. resolved 2026-03-16 23:52 UTC

   Some sites experienced inconsistent publishing results. During this time, an older version of a site was not always cleared as expected after a new publish. We’re no longer seeing customer impact related to this issue, and this incident is now resolved. Thank you for your...

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Webflow Canvas, Dashboard

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-03-13 19:59 UTC

   We’re investigating reports that customers are unable to load the Webflow Canvas. Our team is actively investigating and will share another update as soon as we have more information. We appreciate your patience while we work on this.

2. investigating 2026-03-13 20:14 UTC

   We are continuing to investigate this issue.

3. monitoring 2026-03-13 20:24 UTC

   A fix has been implemented and the Webflow Canvas is loading again for customers. Our team is continuing to monitor the situation closely to ensure everything remains stable. Thank you for your patience while we worked to resolve this issue.

4. resolved 2026-03-13 20:49 UTC

   Customers were unable to load Webflow Canvas and the Dashboard between 19:28 and 20:20 UTC. The issue has now been resolved and services are operating normally. Thank you for your patience while we addressed this issue.

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Email Notifications

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2026-03-10 20:45 UTC

   We’re currently investigating an issue where form submission notification emails are not being delivered as expected. Form submissions themselves are still being successfully collected and can be accessed in the Forms tab within Site settings. However, customers will not receive...

2. resolved 2026-03-10 20:58 UTC

   This incident is now resolved. Between 17:55 and 20:35 UTC (10:55 AM–1:35 PM PT), form submission notification emails were not sent as expected. During this time, form submissions were successfully collected and remain available in the Forms tab within Site settings. However,...

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Dashboard

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2026-03-02 09:48 UTC

   We’re investigating reports that some customers are unable to purchase Site or Workspace plans. Our team is actively working to identify the root cause and restore this functionality as quickly as possible. We’ll share another update as soon as we have more information. Thank...

2. identified 2026-03-02 10:21 UTC

   We’ve identified that the root cause of these errors is due to issues with an upstream provider, and they are working urgently to restore their services as soon as possible. We are in close communication with them as this work continues, and will continue to share updates as...

3. identified 2026-03-02 12:26 UTC

   Our upstream provider is continuing to work on a fix for this issue. We remain in close communication with them and will continue to share updates as more information becomes available.

4. monitoring 2026-03-02 13:03 UTC

   Our upstream provider has implemented a fix and we are now seeing recovery. As a result, all new plan purchases should now work as expected. We are continuing to closely monitor the situation.

5. resolved 2026-03-02 15:08 UTC

   Between 07:20 UTC and 12:40 UTC, some customers were unable to complete purchases for new plans due to an issue with one of our upstream providers. They have since identified the root cause and implemented a fix. As a result, new plan purchases are now working as expected again....

Excerpts are shortened. Read the full incident on Webflow's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. resolved 2026-02-26 20:00 UTC

   Between 7:25pm and 8:00pm UTC on February 26th, a very small number of hosted sites experienced an increase in unexpected 404 errors when accessing site pages. Upon being alerted to this issue, our team took action to minimize impact and restore full service to the small number...

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Email Notifications

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. identified 2026-02-20 15:24 UTC

   We’ve identified that form notification emails are not being delivered as expected for some customers, due to an issue with an upstream provider. Our team is actively working with the provider to resolve the issue and restore normal notification delivery as soon as possible....

2. monitoring 2026-02-20 16:56 UTC

   Form notification email functionality is now restored and our upstream provider are now processing these emails as expected. We’re continuing to monitor to ensure full recovery and consistent delivery performance. Form submissions were not impacted during this incident and...

3. resolved 2026-02-20 18:03 UTC

   Form notification emails were not delivered as expected between 14:15 and 16:41 UTC due to an issue with an upstream provider. All queued emails from this period have since been successfully processed and delivered. Form submissions themselves were not impacted and remained...

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Dashboard

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2026-02-18 13:50 UTC

   We’re currently investigating reports that some customers are unable to complete payments with a “Failed to create subscription” error. Our team is actively investigating the issue and working to identify the root cause and will share another update as soon as we have more...

2. monitoring 2026-02-18 14:20 UTC

   We have identified that the issue is arising with an upstream provider, and are now seeing recovery. As a result, all new plan purchases should work as expected. We are continuing to closely monitor the situation.

3. resolved 2026-02-18 14:47 UTC

   Between 12:30 UTC and 13:45 UTC, some customers were unable to complete plan purchases due to an issue with an upstream provider. Our upstream provider has identified the root cause and confirmed recovery. As a result, new plan purchases are now working as expected. We sincerely...

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Email Notifications

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2026-02-10 16:11 UTC

   We’re investigating reports that form notification emails are not being delivered as expected for some customers. Our team is actively investigating and will share another update as soon as we have more information. In the meantime, form submissions can be reviewed via the forms...

2. identified 2026-02-10 16:30 UTC

   We’ve identified that this behaviour is arising due to an issue with an upstream provider. We’re actively working with them to resolve the issue and restore normal notification delivery as soon as possible. Form submissions themselves are not impacted, and can still be reviewed...

3. identified 2026-02-10 18:02 UTC

   With the support of our upstream provider, the required actions to resolve the issue have been identified and work is ongoing. We will share another update as soon as a new information is available, and sincerely appreciate your patience and understanding as we work to restore...

4. identified 2026-02-10 21:22 UTC

   Work to restore full functionality to form submission notification emails is ongoing with the support of our upstream provider. In the meantime, form submissions can still be reviewed via the Forms tab in Site Settings. We sincerely appreciate your patience and understanding and...

5. identified 2026-02-11 01:04 UTC

   Work to restore full functionality to form submission notification emails is still ongoing, and we’re continuing to work closely with our upstream provider to resolve the issue and restore normal notification delivery.In the meantime, form submissions can still be reviewed via...

6. identified 2026-02-11 02:01 UTC

   Work to restore full functionality to form submission notification emails is still ongoing. At this time, we do not expect to share another update until tomorrow (Pacific time) unless we receive new information from our upstream provider. In the meantime, all form submissions...

7. monitoring 2026-02-11 15:43 UTC

   Form notification email functionality is now restored and our upstream provider are now processing these emails as expected. While there is no current customer-facing impact, we are continuing to actively monitor the situation to ensure stability and will share another update as...

8. resolved 2026-02-11 17:05 UTC

   This incident has been resolved. Due to an issue with an upstream provider, Form submission notification emails were not processed as expected between 21:30 February 10th - 21:30 February 11th (UTC). Form submissions received during this time processed as expected, and remain...

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Site Pages

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-01-23 14:58 UTC

   We’re investigating reports of intermittent 500 errors affecting a small number of hosted sites. Some visitors may see errors when loading pages, while other requests continue to work as expected. Our team is actively working to understand the cause and will share updates as we...

2. monitoring 2026-01-23 15:19 UTC

   We’re seeing signs of recovery and customer impact has been mitigated. Services are operating as expected at this time, and our team is continuing to monitor the situation closely to ensure stability. We’ll share another update if there are any changes. Thank you for your...

3. resolved 2026-01-23 16:54 UTC

   This incident has been resolved and services are operating normally. Some sites experienced intermittent errors between 14:32 and 15:01 (UTC). We’re no longer seeing customer impact related to this issue. Thank you for your patience while we worked to address this.

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Site Pages, Webflow.com

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-12-05 09:01 UTC

   We are currently investigating reports of issues accessing hosted sites and webflow.com due to an issue with an upstream provider. We are continuing to investigate and will share additional details as soon as they become available.

2. monitoring 2025-12-05 09:22 UTC

   Our upstream provider has implemented a fix. As a result, we are seeing a return to expected performance levels across our impacted services and are continuing to monitor the situation closely.

3. resolved 2025-12-05 09:56 UTC

   Following continued monitoring and confirmation from our upstream provider, we’ve verified that performance across all impacted services has returned to normal. This incident is now resolved. Services were affected between 08:48 and 09:11 UTC. We appreciate your patience and...

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Site Pages, Forms, SSL certificate provisioning

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-11-18 12:13 UTC

   We are currently investigating reports of intermittent issues accessing some hosted sites. Early indications suggest that this is stemming from an issue with an upstream provider, and that it is only impacting a small number of requests. We are continuing to investigate and will...

2. identified 2025-11-18 12:43 UTC

   We’ve confirmed that the issue stems from one of our upstream providers and is intermittently impacting a very small number of hosted sites. Our upstream provider has reported that their services are now recovering and our team is continuing to closely monitor the situation....

3. identified 2025-11-18 13:30 UTC

   The issue impacting our upstream provider is also impacting SSL Certificate Provisioning and causing an inability to submit forms on hosted sites when Bot Protection is enabled. We are working closely with our upstream provider to resolve these issues as soon as possible.

4. identified 2025-11-18 14:47 UTC

   We are continuing to work closely with our upstream provider as they continue to work on implementing fixes to resolve these issues. The current list of services that are impacted for a small number of customers and intermittently facing issues are as follows: - Hosted Sites -...

5. monitoring 2025-11-18 15:50 UTC

   Our upstream provider are reporting that they have implemented a fix for the issue and are continuing to work toward formally resolving the Incident. As a result, we are seeing a return to expected performance levels across our impacted services and are continuing to monitor the...

6. monitoring 2025-11-18 18:19 UTC

   We are continuing to monitor for any further issues.

7. resolved 2025-11-18 18:20 UTC

   Following continued monitoring and confirmation from our upstream provider, we have verified that all impacted services are now fully operational. This incident is now resolved. We sincerely appreciate your patience and understanding while our teams and our upstream provider...

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Data API, Publishing, Email Notifications

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-10-21 22:34 UTC

   We’re investigating an issue that’s preventing publishing and webhook delivery (API) from functioning properly. Additionally, form-related Actions may experience slight delays in processing. All hosted websites are fully operational. Our team is actively investigating the root...

2. identified 2025-10-21 22:58 UTC

   We’ve identified the cause of the issue affecting publishing and webhook (API) delivery. Additionally, form-related Actions continue to experience slight delays in processing. All hosted websites remain fully operational. Our team is implementing a fix to restore normal...

3. monitoring 2025-10-21 23:05 UTC

   A fix has been implemented for the issue affecting publishing, webhook delivery (API), and related form Actions. All hosted websites remain fully operational. Our team is closely monitoring system performance to ensure stability and will provide another update once we’ve...

4. resolved 2025-10-21 23:18 UTC

   The issue affecting publishing, webhook delivery, and form Actions between 22:00 and 22:50 UTC has been fully resolved. All systems are now operating normally, and hosted websites remain fully operational. Some users may need to republish their sites to ensure recent changes are...

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Site Pages, Webflow Canvas, Dashboard, Publishing

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. monitoring 2025-10-20 11:48 UTC

   Note: This update was delayed because the incident affected our ability to post to the status page. We posted a banner on support.webflow.com to let customers know about the ongoing impact. At 07:10 UTC on October 20, an issue with an upstream provider caused disruption to...

2. investigating 2025-10-20 15:34 UTC

   We’re currently investigating issues that is causing 500 and 504 errors on some hosted sites and preventing some users from publishing sites or accessing the Webflow Dashboard. Our team is working urgently to identify the root cause and restore full functionality. We're...

3. investigating 2025-10-20 15:39 UTC

   We are continuing to investigate this issue.

4. investigating 2025-10-20 16:05 UTC

   We’re continuing to investigate 500 and 504 errors on some hosted sites along with issues preventing some users from publishing sites or accessing the Webflow Dashboard. To prevent additional errors on hosted sites, we will temporarily be disabling the ability to publish sites...

5. identified 2025-10-20 17:23 UTC

   We’ve identified that the 500 and 504 errors on hosted sites were caused by an issue with an upstream provider that disrupted Webflow functionality. Our team is actively working on mitigations to restore stability across all affected services. To support these mitigation efforts...

6. identified 2025-10-20 18:35 UTC

   We’re continuing our mitigation efforts to restore publishing functionality and resolve remaining 500 and 504 errors on hosted sites. These efforts are progressing alongside ongoing mitigations reported by our upstream provider. The Webflow Dashboard has fully recovered and is...

7. monitoring 2025-10-20 20:59 UTC

   We’re seeing publishing speeds return to normal levels and customers can now publish their sites to resolve any remaining 500 or 504 errors on hosted sites. Publishing was impacted primarily between 15:00 UTC and 20:00 UTC, and any publish attempts made during that window may...

8. monitoring 2025-10-20 23:24 UTC

   Hosted sites, publishing, and the Webflow Dashboard are now fully operational. Some customers may be experiencing issues purchasing Webflow subscriptions. We’re actively tracking this with our upstream provider and will share further updates as more information becomes...

9. resolved 2025-10-21 01:31 UTC

   Webflow's hosted sites, publishing, Dashboard, and subscription purchasing — are now fully operational. Earlier impact to a limited number of hosted sites, publishing, and the Webflow Dashboard occurred between 15:00 UTC and 20:00 UTC, while subscription purchase issues were...

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Site Pages, Localize, Ecommerce, Forms, Site search, SSL certificate provisioning

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-10-02 14:39 UTC

   We are currently investigating reports of some customers encountering 504 errors. Early indications suggest this may be related to an upstream provider. Our engineering team is working with urgency to confirm the cause and restore full functionality as quickly as possible. We’ll...

2. identified 2025-10-02 15:11 UTC

   We have identified that a very small number of sites are currently returning 504 errors due to an issue with an upstream provider. Our engineering team is actively working with the provider to address the problem. We’ll provide another update within the next hour, or sooner if...

3. monitoring 2025-10-02 15:25 UTC

   The issue affecting a small number of hosted sites has been mitigated, and impacted services are now stable. We are continuing to monitor closely alongside our upstream provider to ensure there is no further disruption. We’ll provide an update if anything changes.

4. resolved 2025-10-02 16:24 UTC

   This incident has been resolved. A small number of hosted sites were briefly affected due to an upstream provider issue, but services have remained stable following remediation. We’ll continue to monitor overall system health, and no further impact is expected. Thank you for...

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Email Notifications

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-09-30 12:25 UTC

   We are currently investigating reports that form notification emails are not being delivered as expected for some customers. This correlates with an ongoing with an Incident that our upstream mail provider is facing, but we are working diligently to validate the root cause and...

2. identified 2025-09-30 13:11 UTC

   We have identified that some form notification emails are not being delivered due to an issue with an upstream provider. Our provider has identified the issue and is working towards a solution. While they work to resolve the issue, form submissions can be accessed from the Forms...

3. identified 2025-09-30 14:15 UTC

   Our upstream provider are continuing to work to resolve this issue as a matter of urgency, and we will continue to share updates as new information becomes available. In the meantime, form submissions can be accessed from the Forms tab in Site Settings.

4. identified 2025-09-30 17:09 UTC

   Our upstream provider is continuing to work on a fix for this issue, and we are sharing updates as new information becomes available. In the meantime, form submissions remain accessible from the Forms tab in Site Settings.

5. monitoring 2025-09-30 17:48 UTC

   A fix has been implemented by our upstream provider, and we are actively monitoring to ensure that form notification emails are being delivered as expected.

6. resolved 2025-09-30 18:10 UTC

   This incident has been resolved following a fix from our upstream provider. Form notification emails are now being delivered as expected. We appreciate your patience while we worked to restore normal service.

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: SSL certificate provisioning

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. identified 2025-09-14 19:32 UTC

   We have identified an issue with delays in SSL certificate validation that are related to an upstream provider. This is limited to a delay in provisioning for new customers and a very small subset of customers migrating custom domains. This does not affect Dashboard, Designer,...

2. identified 2025-09-14 20:06 UTC

   We have identified an issue with delays in SSL certificate validation that are related to an upstream provider. This is limited to a delay in provisioning for new customers and a very small subset of customers migrating custom domains. This does not affect Dashboard, Designer,...

3. identified 2025-09-14 22:35 UTC

   Our upstream provider has identified the issue and is in the process of deploying a fix. Reminder, this is limited to a delay in provisioning for new customers and a very small subset of customers migrating custom domains. This does not affect Dashboard, Designer, or hosted...

4. monitoring 2025-09-14 23:22 UTC

   Our upstream provider has implemented a fix and they are currently monitoring results.

5. resolved 2025-09-15 00:44 UTC

   Our upstream provider has resolved the issue on their end, and SSL provisioning is operating normally.

Excerpts are shortened. Read the full incident on Webflow's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. resolved 2025-09-04 18:45 UTC

   Between 18:45 UTC and 19:10 UTC, we saw increased loads times for some customers when accessing the Webflow Dashboard Our engineering team has identified and addressed the underlying issue and are continuing to monitor the fix. We sincerely apologize for the disruption and...

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Publishing

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-08-28 03:24 UTC

   We are currently investigating reports that Classic interactions are not working on recently published sites when used alongside GSAP interactions. This issue appears to affect projects published since approximately 3:55 PM PST, where both interaction types are present. At this...

2. identified 2025-08-28 03:45 UTC

   Our team has identified the issue and is working to implement a fix. We will provide updates as progress continues.

3. identified 2025-08-28 04:00 UTC

   We are continuing to work on a fix for this issue.

4. resolved 2025-08-28 04:21 UTC

   This incident has been resolved. A fix has been deployed to address the issue affecting Classic interactions when used alongside GSAP interactions on recently published sites. Only sites that were published with both Classic and GSAP interactions between 3:55 PM PST and 9:11 PM...

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Webflow.com, University, Dashboard, Support Portal, Marketplace

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. identified 2025-08-25 16:39 UTC

   We have identified an issue that is preventing some customers from logging into the Dashboard. Our engineering team is actively working on a fix to restore full access. We will provide an update within the next hour, or sooner if new information becomes available.

2. identified 2025-08-25 17:07 UTC

   Customers are unable to log in to the Dashboard and access Webflow.com. Our engineering team is urgently working to restore full access. We’ll provide further updates as progress is made, with the next update no later than one hour from now. We appreciate your patience as we...

3. monitoring 2025-08-25 17:58 UTC

   Access to the Dashboard and Webflow.com has been restored, and customers should now be able to log in normally. Please clear your browser cache (Ctrl/Cmd + Shift + R) and try again if you continue to experience issues. We have identified the issue with a third-party tracker on...

4. resolved 2025-08-25 18:58 UTC

   Access to the Dashboard and Webflow.com has been fully restored, and this incident is now resolved. The disruption occurred between approximately 16:04 UTC and 17:32 UTC. If you continue to encounter issues, please clear your browser cache (Ctrl/Cmd + Shift + R) and try again....

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Site Pages, Localize, Ecommerce, Forms, Site search, SSL certificate provisioning

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-08-21 17:00 UTC

   Webflow is investigating reports of intermittent issues loading a small number of hosted sites, stemming from a third-party provider.

2. investigating 2025-08-21 17:43 UTC

   We are continuing to investigate this issue.

3. investigating 2025-08-21 18:21 UTC

   Our third-party provider has declared an incident that is causing widespread outages across multiple web applications and properties that they serve. This issue is impacting all of their customers and the sites they support, which includes Webflow-hosted sites. As a result, you...

4. monitoring 2025-08-21 18:40 UTC

   Our third-party provider has identified the issue and is working on implementing a fix. Because this is still ongoing, we recommend not publishing your sites at this time until we provide a further update. Our team is continuing to monitor to ensure everything remains stable,...

5. resolved 2025-08-21 19:54 UTC

   Our third-party provider has implemented a fix, and impacted services should now be working as expected. If your site was published during the incident, we recommend republishing it at this time to ensure everything updates correctly.

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Site Pages, Localize, Ecommerce, Forms, Site search, SSL certificate provisioning

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-08-20 16:52 UTC

   Webflow is investigating reports of intermittent issues loading a small number of hosted sites, stemming from a third-party provider.

2. identified 2025-08-20 17:12 UTC

   We’ve identified the cause of intermittent issues affecting a subset of Webflow-hosted sites. The issue stems from a third-party provider, and we’re working with them on a resolution.

3. monitoring 2025-08-20 19:12 UTC

   Between 16:25 – 16:50 UTC, fewer than 5% of Webflow-hosted sites experienced intermittent loading issues due to an upstream provider. The underlying issue has since been mitigated, and impacted sites are now loading normally. Our team is actively monitoring the situation to...

4. resolved 2025-08-20 21:57 UTC

   Webflow’s third-party provider has resolved issues on their end, and Webflow is fully operational. No user action is required at this time.

Excerpts are shortened. Read the full incident on Webflow's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. resolved 2025-08-18 14:30 UTC

   From 14:30 UTC to 14:50 UTC, some users may have experienced issues saving changes while working in the Designer.

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Site Pages, Webflow Canvas, Dashboard, Localize, Ecommerce, Forms, Site search, SSL certificate provisioning

Failure mode: CDN or edge layer failed or served bad content. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-08-08 11:26 UTC

   Webflow is investigating reports of website assets served through our CDN not loading as expected in the Designer or on hosted sites in Singapore. We are working with providers to investigate their DNS configuration for customers in Singapore. This is not an issue with the...

2. identified 2025-08-08 12:59 UTC

   We have identified the root cause of the issue and are currently working with the required third-party stakeholders to resolve the issue as soon as possible. We have communicated the urgency of this issue with these parties and will share an update as soon as additional...

3. monitoring 2025-08-08 13:47 UTC

   The root cause of the issue has been addressed by the required third-party. As a result, new requests to our assets CDN (cdn.prod.website-files.com) made by visitors in Singapore should now be served successfully but we are continuing to actively monitor the situation. We...

4. resolved 2025-08-08 17:09 UTC

   The issue impacting the delivery of website assets via our CDN (cdn.prod.website-files.com) for users in Singapore has been resolved. We’ve verified the fix implemented by the third-party provider, and asset requests are now functioning as expected. If visitors are still unable...

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Data API, Webflow Canvas, Dashboard, Publishing, Marketplace

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-07-28 14:20 UTC

   Webflow is investigating reports of degraded performance in Webflow and the Dashboard for some customers. No user action is required at this time.

2. investigating 2025-07-28 15:21 UTC

   We're continuing to investigate latency issues affecting loading times in Webflow and the Dashboard.

3. investigating 2025-07-28 17:25 UTC

   We’re seeing improvements in Designer and Dashboard latencies and the team is still actively investigating root causes.

4. monitoring 2025-07-28 19:49 UTC

   Our team has deployed a fix and are seeing improvements in performance product wide. We're continuing to monitor the impact.

5. monitoring 2025-07-29 00:57 UTC

   Performance has returned to expected levels. Our team is actively monitoring to ensure stability and will post another update within 12 hours, or sooner if the situation changes.

6. investigating 2025-07-29 09:26 UTC

   We are investigating reports of degraded performance in Webflow and the Dashboard for some customers.

7. investigating 2025-07-29 10:42 UTC

   We are continuing to investigate reports of degraded performance in Webflow and the Dashboard for some customers.

8. investigating 2025-07-29 12:03 UTC

   We are continuing to investigate reports of degraded performance in Webflow and the Dashboard for some customers.

9. investigating 2025-07-29 13:17 UTC

   Investigation into reports of degraded performance in Webflow and the Dashboard for some customers is ongoing. We recognize the impact that these issues are having on customers who are impacted and resolving this issue is our top priority. Our team sincerely appreciate your...

10. investigating 2025-07-29 16:14 UTC

    We are continuing to investigate intermitting issues accessing the Dashboard and Webflow application. Our team is actively working to identify the root cause, while also scaling our infrastructure and implementing additional measures to enhance stability and response times.

11. investigating 2025-07-29 17:08 UTC

    We’re actively addressing issues affecting access to the Webflow Dashboard, Webflow application, and the ability to submit some forms successfully. Our engineering and infrastructure teams are actively working to restore full stability and improve performance. What We’re Doing:...

12. investigating 2025-07-29 18:03 UTC

    We’re currently addressing issues affecting access to the Dashboard, Webflow application, and the ability to successfully submit some forms. Additionally, new user signups are temporarily unavailable while we work to restore full stability and improve performance. Our...

13. investigating 2025-07-29 19:06 UTC

    We’re continuing to work on resolving the issues affecting the Dashboard, Webflow application, and form submission functionality. As part of this ongoing work, new user signups remain temporarily disabled. We’re continuing work on the following action items to restore full...

14. investigating 2025-07-29 20:28 UTC

    We’re continuing to work on resolving the issues affecting the Dashboard, Webflow application, and form submission functionality. As part of this ongoing work, new user signups remain temporarily disabled. We’ve been continuing investigation with our upstream database provider...

15. investigating 2025-07-29 21:13 UTC

    We’re continuing to work on resolving the issues affecting the Dashboard, Webflow application, and form submission functionality. As part of this ongoing work, new user signups remain temporarily disabled. We’ve been continuing investigation with our upstream database provider...

16. investigating 2025-07-29 22:11 UTC

    We’re continuing to work on resolving the issues affecting the Dashboard, Webflow application, API and form submission functionality. We’ve been continuing investigation with our upstream database provider to identify potential root causes. SCIM provisioning has been temporarily...

17. identified 2025-07-29 22:33 UTC

    We’re continuing work on resolving the issues affecting the Dashboard, Webflow application, API, SCIM and form submission functionality. We’ve been continuing our investigation with our upstream database provider to identify potential root causes, and have deployed some updates...

18. monitoring 2025-07-29 23:33 UTC

    Performance has returned to expected levels. Our team, along with our upstream database provider, continues to monitor closely for any changes. We believe the issue is mitigated and we will share another update in 12 hours, or sooner if anything changes. If you're still having...

19. investigating 2025-07-30 10:03 UTC

    We’re currently investigating issues impacting access to the Dashboard and Webflow application.

20. investigating 2025-07-30 10:56 UTC

    We’re continuing to work on resolving the issues affecting the Dashboard and Webflow application with the support of our database provider to identify potential root causes. This issue also impacts some form submissions and requests made via our API. New user signups are...

21. investigating 2025-07-30 11:55 UTC

    We are actively working to restore full functionality across the Dashboard, Webflow application, API and form submissions. Our engineering team is working through the following action items: - Partnering closely with our upstream database provider through a dedicated, real-time...

22. investigating 2025-07-30 12:54 UTC

    Work to restore full functionality across the Dashboard, Webflow application, API and form submissions is ongoing, with a continued focus on the following action items: - Partnering closely with our upstream database provider through a dedicated, real-time communication channel...

23. investigating 2025-07-30 13:46 UTC

    Work to restore full functionality across the Dashboard, Webflow application, API and form submissions is ongoing. All key internal and external stakeholders are treating this issue with the highest level of urgency. Alongside the concurrent work streams we are running...

24. investigating 2025-07-30 14:56 UTC

    Work to restore full functionality across the Dashboard, Webflow application, API and form submissions is continuing with the highest possible level of urgency. Our upstream database provider is making ongoing changes to stabilize their systems. This is taking place alongside...

25. investigating 2025-07-30 15:57 UTC

    Restoration efforts across the Webflow Dashboard, Designer, API, and form submissions remain ongoing and are being treated with the utmost urgency. Our upstream database provider is actively implementing changes to stabilize their systems. In parallel, our team is continuing...

26. investigating 2025-07-30 17:10 UTC

    Restoration efforts for the Dashboard, Webflow application, API and form submissions are continuing with the highest possible level of urgency. Our upstream database provider is actively making changes to stabilize their systems. At the same time, our team remains focused on: -...

27. investigating 2025-07-30 18:02 UTC

    Efforts to restore full performance of the Dashboard, Webflow application, API and form submissions are ongoing. Our upstream database provider is in the process of implementing underlying changes to resource management on their services and we are actively monitoring these...

28. investigating 2025-07-30 18:55 UTC

    Work to restore full performance of the Dashboard, Webflow application, API and form submissions is ongoing. The changes to resource management implemented by our database provider have yielded promising results and provided us with additional paths forward to return to full...

29. investigating 2025-07-30 20:08 UTC

    Efforts to restore full performance of the Dashboard, Webflow application, API and form submissions are ongoing. The changes to resource management implemented by our database provider are continuing to yield promising results and we are working on new paths forward that have...

30. investigating 2025-07-30 21:22 UTC

    Efforts to restore full performance of the Dashboard, Webflow application, API and form submissions are ongoing. Performance is currently improving, and we’re closely monitoring this. The changes to resource management implemented by our database provider are continuing to yield...

31. investigating 2025-07-30 22:25 UTC

    Efforts to restore full performance of the Dashboard, Webflow application, API and form submissions are ongoing. Performance is continuing to improve, and we’re closely monitoring this. Additional changes to resource management by our database provider are currently in progress...

32. investigating 2025-07-30 23:20 UTC

    We’ve shipped changes to how we manage resources with our database provider, and performance has returned to expected levels. Our team, in collaboration with our database provider, is continuing to closely monitor for any changes. New user signups are now functioning normally....

33. monitoring 2025-07-31 00:14 UTC

    We’ve shipped changes to how we manage resources with our database provider, and performance has remained at expected levels. Together with our database provider, we’ve also added new monitoring and response tools to help us react quickly to any changes. Our team remains...

34. monitoring 2025-07-31 01:17 UTC

    Performance remains stable, and all systems are operating as expected. Our team is actively monitoring and ready to respond to any changes. The next update will be in 6 hours, or sooner if anything changes.

35. monitoring 2025-07-31 06:57 UTC

    Performance continues to remain stable. We're continuing to monitor closely and are ready to respond if any changes arise. We’ll provide another update in 6 hours, or sooner if there are any changes.

36. monitoring 2025-07-31 11:57 UTC

    Performance across all of our services remains stable. Our team are continuing to actively monitor the situation and remain available to respond immediately if any issues arise. We will provide another update in the next 6 hours or sooner.

37. resolved 2025-07-31 15:23 UTC

    Following comprehensive monitoring over an extended period of stability, we are confident in the actions taken by both our team and upstream provider. As a result, this incident is resolved. We know this incident has caused serious disruption, and sincerely appreciate your...

Excerpts are shortened. Read the full incident on Webflow's status page.

Affected: Webflow Canvas

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-07-24 22:05 UTC

   Webflow is investigating reports of some users being unable to edit number input fields in the Style panel by typing in values.

2. identified 2025-07-24 23:38 UTC

   The team has identified the issue and is continuing to work on a fix.

3. monitoring 2025-07-25 00:23 UTC

   The team has deployed a fix and we are monitoring the situation. No user action is required at this time.

4. resolved 2025-07-25 00:34 UTC

   This incident has been resolved. If you have the Webflow App open, please close and reopen it to ensure full functionality.

Excerpts are shortened. Read the full incident on Webflow's status page.