VRChat

Affected: Authentication / Login, Social / Friends List, SDK Asset Uploads, Realtime Player State Changes

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-10-09 22:26 UTC

   We're aware of and are investigating degraded performance and instability of our API systems causing the VRChat client and website to stop functioning normally.

2. monitoring 2026-10-09 23:00 UTC

   We're seeing latency and errors returning to normal levels, will continue monitoring

3. resolved 2026-10-09 23:33 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: USA, West (San José), USA, East (Washington D.C.)

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2026-10-07 02:02 UTC

   We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in this region. Other regions appear to be unaffected by this issue, for the time being you may temporarily want...

2. monitoring 2026-10-07 02:35 UTC

   The issues have cleared up but we will continue to monitor to ensure things remain stable.

3. resolved 2026-10-07 04:29 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Authentication / Login

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-09-22 22:41 UTC

   We're currently seeing failures in steam logins, other login methods are unaffected at this time

2. monitoring 2026-09-22 22:50 UTC

   We're seeing steam logins recovering to normal levels

3. resolved 2026-09-22 23:22 UTC

   The incident has been resolved

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Authentication / Login, Social / Friends List, SDK Asset Uploads, Realtime Player State Changes

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-09-22 08:08 UTC

   We're aware of and are investigating degraded performance and instability of our API systems causing the VRChat client and website to stop functioning normally.

2. monitoring 2026-09-22 08:29 UTC

   We're seeing latency and errors returning to normal levels, will continue monitoring

3. resolved 2026-09-22 08:45 UTC

   This incident has been resolved

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Realtime Player State Changes

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-08-19 12:46 UTC

   We're aware of and are investigating issues resulting in avatars failing to load

2. identified 2026-08-19 12:47 UTC

   The issue has been identified and a fix has been rolled out, it will take a bit of time for things to completely return to normal

3. monitoring 2026-08-19 13:15 UTC

   Things are returning to normal, we will continue monitoring to ensure things remain stable

4. resolved 2026-08-19 13:21 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: USA, West (San José), USA, East (Washington D.C.), Europe (Amsterdam), Japan (Tokyo)

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2026-08-05 01:35 UTC

   We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts across all regions. Additionally we are seeing degraded performance for instances hosted in the USW region, other regions appear to be unaffected by this issue,...

2. monitoring 2026-08-05 12:05 UTC

   The issues seen earlier appear to have cleared some time ago however investigation into the root cause is still ongoing with our upstream providers. We will be continuing to monitor things closely.

3. resolved 2026-08-06 11:49 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Authentication / Login, Social / Friends List, SDK Asset Uploads, Realtime Player State Changes

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-07-15 12:17 UTC

   We're aware of and are investigating degraded performance and instability of our API systems causing the VRChat client and website to stop functioning normally.

2. monitoring 2026-07-15 13:51 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2026-07-15 14:38 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Authentication / Login, Social / Friends List, SDK Asset Uploads, Realtime Player State Changes

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-06-11 20:47 UTC

   We're seeing an increase in latency and errors from our API, currently investigating

2. identified 2026-06-11 20:56 UTC

   We've identified the issue and are working to fix it

3. monitoring 2026-06-11 21:32 UTC

   We've stabilized our systems and are seeing things recover. Will continue monitoring

4. resolved 2026-06-11 22:46 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Authentication / Login, Social / Friends List, SDK Asset Uploads, Realtime Player State Changes

Failure mode: Hardware, power, cooling or another physical failure. Root cause: Hardware or facility. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2026-06-08 03:14 UTC

   We're seeing increased latency and errors with our API

2. identified 2026-06-08 03:24 UTC

   We've identified the issue as a hardware failure and are working to mitigate it

3. monitoring 2026-06-08 03:45 UTC

   Our mitigations are working and we've seeing latency and errors recover, we'll continue monitoring to ensure things remain stable.

4. resolved 2026-06-08 15:26 UTC

   The underlying issue has been resolved and all systems are operational as normal.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Authentication / Login, Social / Friends List, SDK Asset Uploads, Realtime Player State Changes

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-05-25 00:59 UTC

   We're currently investigating an increase in errors and latency with our API

2. monitoring 2026-05-25 02:09 UTC

   We're seeing our systems recover and are monitoring to ensure they remain stable

3. resolved 2026-05-25 03:01 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Authentication / Login, Social / Friends List, SDK Asset Uploads, Realtime Player State Changes

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-05-24 01:08 UTC

   We're currently investigating an increase in errors and latency with our API

2. monitoring 2026-05-24 03:44 UTC

   We're seeing our systems recover and are monitoring to ensure they remain stable

3. resolved 2026-05-24 04:59 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Authentication / Login, Social / Friends List, SDK Asset Uploads, Realtime Player State Changes

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2026-03-15 19:19 UTC

   We're currently seeing high amounts of latency and errors in our API systems

2. identified 2026-03-15 21:03 UTC

   We are continuing to investigate the issues causing the ongoing outage. There is currently no estimate of time to fix.

3. identified 2026-03-15 21:26 UTC

   We have identified the issue and are working with providers to resolve our outage as quickly as possible.

4. identified 2026-03-15 23:39 UTC

   The core issue causing the outage has been identified and we are working to resolve it.

5. monitoring 2026-03-16 01:00 UTC

   A fix has been implemented and VRChat services are back online. We are monitoring as users log in.

6. monitoring 2026-03-16 01:01 UTC

   We are continuing to monitor for any further issues.

7. resolved 2026-03-16 02:12 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Authentication / Login, Social / Friends List, SDK Asset Uploads, Realtime Player State Changes

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-02-28 23:46 UTC

   We're currently experiencing issues with our API systems

2. identified 2026-03-01 00:02 UTC

   We have identified the issue and have a fix in progress

3. monitoring 2026-03-01 00:09 UTC

   We've implemented a fix and are starting to see our systems recover

4. resolved 2026-03-01 00:33 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Social / Friends List, Realtime Player State Changes

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-02-22 03:09 UTC

   We're aware of and are investigating increased latency and error rates of our API systems.

2. resolved 2026-02-22 13:57 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Social / Friends List, Realtime Player State Changes

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-02-08 02:16 UTC

   We're aware of and are investigating increased latency and error rates of our API systems.

2. monitoring 2026-02-08 03:16 UTC

   We're seeing api errors and latency returning to normal levels. We'll continue to monitor to ensure things remain stable.

3. investigating 2026-02-08 03:55 UTC

   We're again investigating increased latency and error rates of our API systems.

4. monitoring 2026-02-08 06:25 UTC

   We're seeing api errors and latency returning to normal levels. We'll continue to monitor to ensure things remain stable.

5. resolved 2026-02-08 06:59 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Authentication / Login, USA, West (San José), Japan (Tokyo)

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2026-01-19 05:06 UTC

   We are aware of some issues resulting in disconnections and inability to log into VRChat. We suspect that this is related to an upstream provider.

2. investigating 2026-01-19 16:12 UTC

   We're currently working with our upstream provider to roll out corrective measures to improve the overall stability of our realtime servers in the US-West region. These configuration updates may cause brief interruptions while they're being applied.

3. monitoring 2026-01-19 17:53 UTC

   The aforementioned changes have been successfully rolled out and all realtime networking servers in the US-West region are back online. We'll continue monitoring for stability.

4. monitoring 2026-01-20 08:19 UTC

   We're currently working with our upstream provider to roll out corrective measures to improve the overall stability of our realtime servers in the Japan and Europe region. These configuration updates may cause brief interruptions while they're being applied.

5. monitoring 2026-01-20 11:11 UTC

   The fix has been rolled out to all servers in the Japan and Europe region. We will continue to monitor for a short while to ensure all is stable but generally the issue should now be resolved.

6. resolved 2026-01-20 11:59 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: USA, West (San José)

Failure mode: Network, DNS, routing or connectivity failure. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-01-14 03:03 UTC

   We are monitoring network connectivity issues with our servers. Upstream providers have been contacted.

2. monitoring 2026-01-14 06:05 UTC

   Network connectivity appears to be stabilized. We are monitoring the situation.

3. resolved 2026-01-14 06:30 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: USA, East (Washington D.C.)

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-01-13 22:49 UTC

   We are investigating users experiencing slow connection times on the PC platform specifically in the US East region

2. monitoring 2026-01-14 03:06 UTC

   Connection times appear to have returned to normal, we will be continuing to monitor the situation.

3. investigating 2026-01-14 03:54 UTC

   We are observing issues once again with slow connection times on the PC platform

4. monitoring 2026-01-14 04:34 UTC

   Connection times appear to have returned to normal, we will be continuing to monitor the situation.

5. investigating 2026-01-15 14:05 UTC

   Issues are still intermittent, we have been working with our upstream providers to get to the bottom of the issue. Expect within the next few hours potential disconnects outside the actual issue as we look to diagnose the root issue.

6. identified 2026-01-15 16:25 UTC

   We believe we've identified the root issue and have implemented a fix, we will be partially rolling out the fix and spend some time evaluating it to ensure it's working as expected. Pending the fix proves stable we will be rolling it out fully. Until the fix rolls out fully...

7. monitoring 2026-01-15 16:54 UTC

   The fix is now partially rolled out, as mentioned in the last update expect some cases where connection times remain slow still. We'll be monitoring how things go and once confident enough roll out the fix fully.

8. resolved 2026-01-16 21:08 UTC

   The fix has proved to be working and now has been rolled out fully.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: USA, West (San José), USA, East (Washington D.C.)

Failure mode: Network, DNS, routing or connectivity failure. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-01-13 06:23 UTC

   We are monitoring network connectivity issues with our servers. Upstream providers have been contacted.

2. monitoring 2026-01-13 07:08 UTC

   Network connectivity appears to be stabilized. We are monitoring the situation.

3. identified 2026-01-13 08:20 UTC

   We are monitoring network connectivity issues with our US West servers.

4. resolved 2026-01-13 09:36 UTC

   Network connectivity appears to be stabilized.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Social / Friends List, Realtime Player State Changes

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-01-04 05:10 UTC

   We're investigating issues with slowness in friends list updates and changing instances

2. monitoring 2026-01-04 07:23 UTC

   Performance is returning to normal, we're continuing to monitor to ensure things remain stable.

3. resolved 2026-01-04 08:02 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Social / Friends List, Realtime Player State Changes

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-01-03 05:04 UTC

   We're investigating issues with slowness in presence updates (friends list) and changing instances

2. monitoring 2026-01-03 06:21 UTC

   Performance is returning to normal, we're continuing to monitor to ensure things remain stable.

3. resolved 2026-01-03 07:25 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Realtime Player State Changes

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-01-02 14:31 UTC

   We are investigating an issue affecting server processing causing some content (avatars and worlds) to fail to load.

2. monitoring 2026-01-02 14:49 UTC

   We've implemented a fix and the backlog of avatars and worlds is processing now

3. resolved 2026-01-02 15:05 UTC

   Avatar and world processing has returned to normal

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Authentication / Login

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-12-25 01:41 UTC

   We are aware and are investigating login issues caused by an outage at one of our upstream providers.

2. monitoring 2025-12-25 05:01 UTC

   It appears that our upstream provider has implemented a fix and services are recovering.

3. monitoring 2025-12-25 05:01 UTC

   We are continuing to monitor for any further issues.

4. monitoring 2025-12-25 05:03 UTC

   Login functionality is working again, we're continuing to monitor the stability of our upstream provider.

5. identified 2025-12-25 05:59 UTC

   Login functionality is continuing to have issues.

6. monitoring 2025-12-25 10:25 UTC

   Login functionality is working again, we're continuing to monitor the stability of our upstream provider.

7. identified 2025-12-26 08:00 UTC

   Our upstream provider is experiencing issues once again impacting our login functionality.

8. monitoring 2025-12-26 08:32 UTC

   Login functionality is working again, we're continuing to monitor the stability of our upstream provider.

9. resolved 2025-12-30 03:45 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: USA, East (Washington D.C.)

Failure mode: Network, DNS, routing or connectivity failure. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-12-07 15:40 UTC

   We are monitoring network connectivity issues with our servers for US-East. Upstream providers have been contacted.

2. monitoring 2025-12-07 18:48 UTC

   Network connectivity appears to be stabilized. We are monitoring the situation.

3. resolved 2025-12-07 22:16 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: USA, East (Washington D.C.)

Failure mode: Network, DNS, routing or connectivity failure. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. monitoring 2025-12-06 01:31 UTC

   We are monitoring network connectivity issues with our servers. Upstream providers have been contacted.

2. monitoring 2025-12-06 02:15 UTC

   Networking services have recovered, but we are continuing to monitor for further issues.

3. resolved 2025-12-07 01:52 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: USA, West (San José)

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-11-29 08:43 UTC

   We are investigating an interruption to realtime networking services to the US West region. Please move to another region for your instance if you have been affected.

2. monitoring 2025-11-29 08:49 UTC

   Our realtime networking provider has recovered from a momentary loss in service. You should be able to reconnect to VRChat. We are continuing to monitor for further issues.

3. resolved 2025-11-29 09:01 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Authentication / Login

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-11-26 18:32 UTC

   We are aware and are investigating login issues caused by an outage at one of our upstream providers.

2. monitoring 2025-11-26 19:22 UTC

   The upstream provider's outage appears to have ended, and logging into VRChat should be possible.

3. resolved 2025-11-26 22:00 UTC

   This incident is resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Authentication / Login, Social / Friends List, SDK Asset Uploads, Realtime Player State Changes

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-11-09 02:33 UTC

   We're aware of and are investigating increased latency and error rates of our API systems.

2. investigating 2025-11-09 03:22 UTC

   We are continuing to investigate this issue.

3. monitoring 2025-11-09 06:46 UTC

   We're seeing api errors and latency returning to normal levels. We'll continue to monitor to ensure things remain stable.

4. resolved 2025-11-09 07:36 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Authentication / Login, Social / Friends List, SDK Asset Uploads, Realtime Player State Changes

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-10-31 10:55 UTC

   We're aware of and are investigating increased error rates of our API systems.

2. identified 2025-10-31 11:55 UTC

   We've identified the issue and are working to implement a fix

3. identified 2025-10-31 12:46 UTC

   We are continuing to work on a fix for this issue.

4. monitoring 2025-10-31 14:10 UTC

   A fix has been implemented and we are monitoring the results.

5. resolved 2025-10-31 17:15 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Authentication / Login, Social / Friends List, SDK Asset Uploads, Realtime Player State Changes

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. identified 2025-10-20 09:59 UTC

   We're aware of login issues caused by a large-scale event at an upstream provider. The scale of this outage unfortunately affected our ability to post an official status update til now.

2. identified 2025-10-20 10:32 UTC

   The VRChat API is currently unavailable due to an internal service failure caused by the upstream provider outage. We're working on bringing our API services back online as quickly as possible.

3. identified 2025-10-20 11:33 UTC

   We're still working on bringing our API services back online. Our recovery efforts are currently being delayed due to insufficient compute services capacity at our upstream provider.

4. identified 2025-10-20 16:26 UTC

   We're continuing to work on bringing VRChat API services back online as soon as possible. At this time we were able to bring parts of our API services up in a limited capacity, while leaving heavier services, such as friends lists, offline for now.

5. identified 2025-10-20 19:31 UTC

   We're continuing our work to bring VRChat API services back online and so far managed to manually add additional compute services capacity to our API cluster to reduce overall response latency and error rate. Once we manage to bring sufficient headroom capacity online, we'll...

6. identified 2025-10-20 19:50 UTC

   We're making progress in adding more compute capacity to bring our API services back online and thus re-enabled friends lists and avatar lists endpoints now. Your friends list may still show incorrect and outdated information until you restart VRChat.

7. monitoring 2025-10-20 20:36 UTC

   VRChat services are now fully up and running again. We'll continue to monitor the situation for the next hours to ensure stable operation of our services and will make adjustments as necessary.

8. resolved 2025-10-20 22:02 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Authentication / Login

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. identified 2025-10-07 16:47 UTC

   We're seeing issues with Steam login and Steam related services. We are monitoring Steam's status messaging. This issue will only affect users utilizing Steam to log into VRChat. Please use direct VRChat email/password to log in until Steam resolves their issues.

2. monitoring 2025-10-07 17:29 UTC

   We're observing logins return to normal levels

3. resolved 2025-10-07 17:37 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Authentication / Login

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. identified 2025-10-07 06:20 UTC

   We're currently seeing issues with Steam login. We are monitoring Steam's status messaging. This issue will only affect users utilizing Steam to log into VRChat. Please use direct VRChat email/password to log in until Steam resolves their issues.

2. monitoring 2025-10-07 07:29 UTC

   We're observing logins return to normal levels

3. resolved 2025-10-07 08:00 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: USA, West (San José)

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-10-03 00:22 UTC

   We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in the US West region. Other regions appear to be unaffected by this issue, for the time being you may...

2. resolved 2025-10-03 06:05 UTC

   The upstream provider network connectivity issues, caused by a transit provider, have been resolved. All realtime servers in the US West region appear stable as of 03:52 UTC.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Japan (Tokyo)

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-09-11 15:54 UTC

   We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in the Japan region. Other regions appear to be unaffected by this issue, for the time being you may temporarily...

2. monitoring 2025-09-11 16:14 UTC

   We've also observed this incident temporarily affecting API stability in other regions. The Japan region and our API have recovered. We're continuing to monitor to ensure things remain stable.

3. resolved 2025-09-11 16:33 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Authentication / Login, Social / Friends List, SDK Asset Uploads, Realtime Player State Changes

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-09-06 05:07 UTC

   We're currently observing issues with logging in to VRChat and receiving friend presence updates

2. identified 2025-09-06 05:16 UTC

   We've identified the issue as a problem with one of our upstream providers. We're actively working to implement mitigations.

3. monitoring 2025-09-06 05:37 UTC

   We've implemented a fix and things are stabilizing, we'll continue to monitor. If you're stuck with an empty friends list you may need to restart VRChat.

4. resolved 2025-09-06 06:09 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Authentication / Login

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-08-28 19:21 UTC

   We're currently observing issues with logging in to VRChat

2. identified 2025-08-28 19:29 UTC

   We have identified the issue as global issues with Steam login. We are monitoring Steam's status messaging. This issue will only affect users utilizing Steam to log into VRChat. Please use direct VRChat email/password to log in until Steam resolves their issues.

3. monitoring 2025-08-28 19:41 UTC

   We're observing logins return to normal levels

4. resolved 2025-08-28 19:59 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Japan (Tokyo)

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-08-16 11:46 UTC

   We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in the Japan region. Other regions appear to be unaffected by this issue, for the time being you may temporarily...

2. monitoring 2025-08-16 12:13 UTC

   Connectivity in the Japan region has stabilized, we're continuing to work with our upstream provider and monitor the situation

3. resolved 2025-08-16 12:40 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Authentication / Login

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-08-14 23:02 UTC

   We're currently observing issues with logging in to VRChat

2. identified 2025-08-14 23:16 UTC

   Login issues have been identified as problems with an upstream providers, we're working on a solution. In the mean time you may need to wait additional time while logging in or try again in the case of timeouts.

3. monitoring 2025-08-14 23:47 UTC

   We're observing logins returning to normal levels, we'll continue monitoring to ensure things remain stable

4. resolved 2025-08-15 00:05 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: USA, West (San José)

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-08-07 04:20 UTC

   We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in the US West region. Other regions appear to be unaffected by this issue, for the time being you may...

2. monitoring 2025-08-07 06:26 UTC

   Our upstream provider has returned US West to normal operation, we're continuing to monitor to ensure things remain stable.

3. monitoring 2025-08-07 06:49 UTC

   We are continuing to monitor for any further issues.

4. resolved 2025-08-07 07:22 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: USA, West (San José)

Failure mode: A zone, region or data center became unavailable. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-08-02 03:40 UTC

   We are observing a large amount of disconnections to the US West VRChat region. Please utilize other regions such as US East while we investigate this issue.

2. resolved 2025-08-02 03:46 UTC

   Resolving this incident as a duplicate.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Authentication / Login, USA, West (San José), Social / Friends List, USA, East (Washington D.C.), SDK Asset Uploads, Europe (Amsterdam), Realtime Player State Changes, Japan (Tokyo)

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-08-02 03:40 UTC

   We're aware of and are investigating degraded performance and instability of our API systems.

2. investigating 2025-08-02 03:40 UTC

   We are continuing to investigate this issue.

3. identified 2025-08-02 04:02 UTC

   We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance.

4. monitoring 2025-08-02 04:18 UTC

   We're observing fewer acute issues, and most users should be able to reconnect to VRChat at this time. However, further incidents may occur and we are speaking with our providers to track down the cause.

5. resolved 2025-08-02 05:26 UTC

   This incident is resolved. We are following up with our providers to determine the cause and implement mitigations.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Japan (Tokyo)

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. identified 2025-08-01 09:46 UTC

   We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in the Japan region. Other regions appear to be unaffected by this issue, for the time being you may temporarily...

2. identified 2025-08-01 09:47 UTC

   We are continuing to work on a fix for this issue.

3. monitoring 2025-08-01 10:54 UTC

   The realtime networking issues have stabilized, we're continuing to work with or upstream provider and monitor performance.

4. resolved 2025-08-01 11:27 UTC

   Our upstream provider has deployed a fix for the Japan region which has resolved the real time networking issues.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: USA, East (Washington D.C.)

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-07-30 04:23 UTC

   We are investigating issues that are being observed with the VRChat US East servers. Please move to other regions while we work on this issue.

2. monitoring 2025-07-30 06:45 UTC

   Our upstream provider has rolled out a fix to address the networking issues affecting realtime servers in the US East region.

3. identified 2025-07-30 07:12 UTC

   It appears that the fix rolled out by our upstream provider was not sufficient to cover the issues affecting our realtime servers in the US East region. Other regions appear to be unaffected at this time. For the time being you may temporarily want to choose a different region...

4. resolved 2025-07-30 14:33 UTC

   Our upstream provider has rolled out another fix to address the issues affecting the US East region and this time looks to have properly resolved them.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: USA, West (San José)

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

Names an upstream provider: Cloudflare.

1. investigating 2025-07-24 22:19 UTC

   We are currently investigating login issues with VRChat.

2. investigating 2025-07-24 22:22 UTC

   We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in the US West region. Other regions appear to be unaffected by this issue, for the time being you may...

3. investigating 2025-07-24 22:31 UTC

   We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in the US West region. Other regions appear to be unaffected by this issue, for the time being you may...

4. investigating 2025-07-25 02:08 UTC

   Our upstream provider is still working on analyzing the root cause and implementing a workaround for the network connectivity issues impacting our realtime servers in the US West region. Other regions are unaffected by this issue, for the time being you may temporarily want to...

5. investigating 2025-07-25 03:58 UTC

   While our upstream provider is still investigating the network connectivity issues, you may be able use a VPN, such as Cloudflare WARP (https://one.one.one.one/) or other paid alternatives, as a temporary workaround.

6. resolved 2025-07-25 17:10 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Authentication / Login, USA, West (San José), Social / Friends List, USA, East (Washington D.C.), SDK Asset Uploads, Europe (Amsterdam), Realtime Player State Changes, Japan (Tokyo)

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-07-23 14:50 UTC

   We are aware of realtime networking issues caused by an upstream provider. Users might see an increased rate of timeouts and disconnects. Our upstream provider is aware and investigating.

2. investigating 2025-07-23 14:52 UTC

   We are continuing to investigate this issue.

3. investigating 2025-07-23 17:40 UTC

   We are aware of issues related to joining existing instances that may cause you to be unable to see other users. For a better experience, please create new instances to meet up with other users.

4. investigating 2025-07-24 19:02 UTC

   This incident has been resolved.

5. resolved 2025-07-24 19:03 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Europe (Amsterdam)

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-07-01 20:57 UTC

   We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances hosted in the EU region. Other regions appear to be unaffected by this issue, for the time being you may temporarily...

2. resolved 2025-07-01 21:53 UTC

   Our upstream provider has rolled out a fix to resolve the network connectivity issues and we're seeing full recovery of realtime servers in the EU region.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Authentication / Login, Social / Friends List, SDK Asset Uploads, Realtime Player State Changes

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-06-08 00:30 UTC

   We're aware of and are investigating degraded performance and instability of our API systems causing the VRChat client and website to stop functioning normally.

2. investigating 2025-06-08 02:08 UTC

   We are continuing to investigate this issue.

3. investigating 2025-06-08 02:15 UTC

   We are observing failed logins and dropped connections to VRChat. We are still investigating and will provide updates as they are available.

4. investigating 2025-06-08 02:20 UTC

   The Friends service has been temporarily disabled, which will result in users being unable to get information about their friends. This is intentional and will be re-enabled once service stability improves.

5. investigating 2025-06-08 03:01 UTC

   We are continuing to investigate issues causing degraded or inaccessible VRChat services. We'll provide more updates as soon as they are available.

6. identified 2025-06-08 03:08 UTC

   The issue has been identified as a service degradation or an issue with an upstream provider. We are working with them to solve the issue.

7. identified 2025-06-08 03:35 UTC

   We are continuing to work on this issue with our upstream provider. We appreciate your patience!

8. identified 2025-06-08 03:58 UTC

   We're still working with our upstream provider to resolve these issues. Thank you for your patience!

9. identified 2025-06-08 04:22 UTC

   Providing your regular 20 minute update: we're still working with our upstream provider to fix the issues. We're making some progress, and hope to have things back up soon.

10. identified 2025-06-08 04:45 UTC

    We're continuing to collaborate with our upstream provider. We currently do not have an ETA for a fix, but we're working as hard as possible to mitigate the issues. We'll continue to provide updates every 20 to 30 minutes.

11. identified 2025-06-08 05:20 UTC

    We are continuing to work with our upstream provider to resolve VRChat service availability issues. As soon as new information becomes available, we will update this incident report.

12. identified 2025-06-08 06:22 UTC

    We're continuing to work with our upstream provider to bring VRChat services back online. Further updates will come as new information becomes available.

13. identified 2025-06-08 08:10 UTC

    We have worked around the issues with our upstream provider, bringing VRChat services back online. Users should now be able to log in and join instances again. We are currently scaling up our services carefully and will enable functionality (Friends) as we become more confident...

14. monitoring 2025-06-08 08:30 UTC

    The Friends service has been re-enabled.

15. resolved 2025-06-08 09:23 UTC

    Our services have been scaled up and are fully functional again. We'll continue to monitor to ensure things remain stable.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Authentication / Login, Social / Friends List, SDK Asset Uploads, Realtime Player State Changes

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-06-02 03:58 UTC

   We're aware of and are monitoring performance and stability issues of our API systems caused by issues with an upstream provider.

2. monitoring 2025-06-02 05:01 UTC

   Performance of API systems have returned to normal. We're continuing to monitor to ensure things remain stable.

3. investigating 2025-06-02 05:15 UTC

   API performance and stability issues have returned, we're continuing to investigate.

4. monitoring 2025-06-02 06:50 UTC

   Performance of API systems have returned to normal. We're continuing to monitor to ensure things remain stable.

5. resolved 2025-06-02 09:31 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.

Affected: Authentication / Login, Social / Friends List, SDK Asset Uploads, Realtime Player State Changes

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-05-23 04:03 UTC

   We're observing upstream provider network connectivity issues with our realtime servers which may result in timeouts and degraded performance across instances. At this moment, this appears to be an unknown issue impacting multiple services. We're investigating.

2. resolved 2025-05-23 14:53 UTC

   This incident seems to have been resolved overnight.

Excerpts are shortened. Read the full incident on VRChat's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-04-09 00:59 UTC

   We're aware of and are monitoring performance and stability issues of our API systems caused by issues with an upstream provider.

2. identified 2025-04-09 01:11 UTC

   We've identified the source of the performance issues and are working on a remediation.

3. monitoring 2025-04-09 01:31 UTC

   We've implemented a fix and our API systems are stabilizing. We're continuing to monitor performance before we give the all clear.

4. resolved 2025-04-09 04:12 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on VRChat's status page.