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sevanalysis

Typeform

Apps and SaaS. Source: Typeform status page.

Incidents, last 90 days
3
Median to mitigation
51m
Median to resolution
51m
p95 to resolution
5h
Naming an upstream provider
0%
With a postmortem on the status page
0%

What failed, last 90 days

The text does not say enough to tell2
Traffic surge or denial-of-service attack1

Tagged by claude-haiku-5-5 from each incident's updates. See the methodology.

Incidents per month

All recorded incidents

Typeform Platform - Unavailable major 2026-08-07 13:37 UTC 5h

Affected: Open/Load forms, Account Settings, Form creation

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We have identified a brief traffic interruption impacting our platform. Users trying to access their account may be impacted. We are working on a resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 970654 | INC-169

  2. identified

    We are working with the highest priority to resolve the errors affecting Admin access and form loading. Some customers may be unable to access the Admin panel, and published forms may fail to load or display errors. Next update in ~30 minutes or as soon as it's available.

  3. monitoring

    We have implemented a fix for the issue affecting Admin access and form loading. Services have returned to normal, and customers should now be able to access the Admin and load forms as expected. We will continue monitoring the situation closely to ensure that the issue remains...

  4. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. If you're still experiencing an issue accessing your Typeform account or viewing a...

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Platform - Unavailable critical 2026-08-07 11:21 UTC 51m

Affected: Open/Load forms, Account Settings, Form creation

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We have identified a brief traffic interruption impacting our platform. Users trying to access their account may be impacted. We are working on a resolution with high priority. Next update in ~30 minutes or as soon as it's available. INC-169

  2. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Platform - Unavailable critical 2026-08-07 08:43 UTC 39m

Affected: Open/Load forms, Account Settings

Failure mode: Traffic surge or denial-of-service attack. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We have identified a brief traffic interruption impacting our platform. Users trying to access their account may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. INC-169

  2. identified

    We are continuing to work on a fix for this issue.

  3. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Builder - Question blocks don't show answer fields minor 2026-03-25 10:42 UTC 15m

Affected: Form creation

Failure mode: A code release introduced the failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We’ve identified an issue affecting our builder: question blocks are currently not displaying their corresponding answer fields. This only impacts the builder — live forms are still showing answer fields correctly. Next update in ~30 minutes or as soon as it's available. REF: ZD...

  2. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Builder - Can't create or edit typeforms critical 2026-01-20 14:57 UTC 10m

Affected: Form creation

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We have identified errors impacting the Typeform builder. Users creating or editing typeforms may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 922309

  2. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. The incident occurred today between 2:46 PM and 3:44 PM GMT+1. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your...

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Renderer - Intermitent submission errors major 2025-11-14 15:57 UTC 12m

Affected: Submit responses

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    An error has been identified that impacts form submissions. U.S. respondents may experience an error message when attempting to complete and submit a form. We are working on a resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 909985...

  2. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Platform - Unavailable for all users none 2025-10-20 10:01 UTC 0m

Affected: Open/Load forms, Create API, Account Settings, Form creation, Integrations, Insights, Share link, Log-in/Applications (OAuth), Pricing page, www.typeform.com, Responses API, Submit responses, Publish form, Webhooks, Summary, Embeds, Form templates, Webhooks API, Subscription, Email Follow-ups, Responses, Blog, Media, Developer Portal, Public Template Gallery, Media, Back-End

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

Names an upstream provider: AWS.

  1. resolved

    At 09:00 CET, our service experienced an unexpected outage due to an issue with AWS. We understand how much you rely on our service, and we sincerely apologize for any disruption this may have caused. Our team actively worked with AWS to investigate the root cause and ensure...

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Builder - Degraded - Users are unable to set up questions settings minor 2025-09-18 12:37 UTC 34m

Affected: Form creation

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We have identified errors impacting our builder. Users are unable to set up questions settings. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 895783 | INC-116

  2. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Renderer - Degraded - Intermittent Upstream Error major 2025-09-10 11:49 UTC 20m

Affected: Open/Load forms, Submit responses, Media

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We have identified intermittent issues impacting our rendered forms. Users accessing a live typeform may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 893922 | INC-115

  2. identified

    We are continuing to work on a fix for this issue.

  3. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Builder- Can't edit forms critical 2025-07-28 08:55 UTC 22m

Affected: Form creation

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We have identified an issue impacting our builder. Users editing their form may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD-883763 | INC-110

  2. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Renderer - Degraded - Intermittent Upstream Error major 2025-07-17 15:55 UTC 19m

Affected: Open/Load forms, Submit responses

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We have identified intermittent issues impacting our rendered forms. Users accessing a live typeform may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 881400 | INC-109

  2. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Admin - Unavailable - Users are Unable to Log in to Typeform critical 2025-06-12 08:14 UTC 6m

Affected: Log-in/Applications (OAuth)

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We have identified an interruption impacting Admin. Users logging in to Typeform may be impacted. We are working on a resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 871634 | INC-106

  2. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform.com - unavailable. critical 2025-06-03 15:58 UTC 2h 24m

Affected: Pricing page, www.typeform.com, Blog, Public Template Gallery

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We have identified a traffic interruption impacting our public pages. Users trying to access Typeform.com and other public pages might see an error message. We are working on resolution with high priority. Users can access their forms via https://admin.typeform.com/ And...

  2. identified

    We are working on resolving a traffic interruption impacting our public pages, including typeform.com, with high priority. This does not affect the submissions of forms. Users can access their account using https://admin.typeform.com/ We are sorry for any inconvenience this is...

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Renderer - Loading forms delay minor 2025-05-30 15:34 UTC 48m

Affected: Open/Load forms

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We have identified issues impacting our renderer. Users attempting to view forms may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 868409 | TYP-25860

  2. monitoring

    We are glad to inform you that the fix has been implemented and the incident is resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused. REF:...

  3. resolved

    We are glad to inform you that the incident is resolved. Thanks for your understanding & sorry for any inconvenience this has caused. REF: ZD 868409 | INC-104

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform OAuth Service degraded - Login with Microsoft Social login major 2025-04-21 10:30 UTC 28m

Affected: Log-in/Applications (OAuth)

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We have identified errors impacting our OAuth/Login services. Users trying to log in using Microsoft Social Login are impacted. Login with email/password, SSO or Google Social Login is not impacted. We are working on a resolution with high priority. Next update in ~30 minutes or...

  2. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Builder - Degraded builder performance minor 2025-01-10 13:32 UTC 3h 21m

Affected: Form creation

Failure mode: Traffic surge or denial-of-service attack. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We are currently experiencing a brief traffic interruption affecting the performance of our builder. This may impact some users who are editing their Typeforms, resulting in slower performance and some edits not being saved. We are working on a resolution with high priority....

  2. identified

    We are working on resolving brief traffic interruptions affecting the performance of our builder with high priority. We are really sorry for any inconvenience this is causing. Next update in an hour or as soon as it's available. REF: ZD 827520 | INC-76

  3. identified

    We are working on resolving brief traffic interruptions affecting the performance of our builder with high priority. We are really sorry for any inconvenience this is causing. Next update in an hour or as soon as it's available. REF: ZD 827520 | INC-76

  4. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. If for any reason you are still impacted by this incident please contact support at https://www.typeform.com/help/contact/ We will run a problem investigation to understand what happened and...

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Results - Delays in new responses minor 2024-12-30 10:20 UTC 3h 57m

Affected: Responses

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We have identified a brief traffic interruption impacting our Results panel causing delays in new responses. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 824814 | INC-75

  2. identified

    We are working on resolving the ongoing traffic interruption impacting the Response tab and Response API with high priority. Delays in visualizing new responses in the Response tab are expected. We are really sorry for any inconvenience this is causing. Next update in 1 hour or...

  3. identified

    We continue working on resolving the slowness impacting our response tab. As of now, we have identified the root cause for this incident and the fix is being applied now. Accept our apologies for any inconvenience this is causing. We'll share another update in ~30 minutes or as...

  4. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Platform - Submitting Forms major 2024-12-10 17:41 UTC 12m

Affected: Submit responses

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We have identified an issue impacting our platform. Users may be impacted when submitting form responses. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 820655 | INC-73

  2. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Renderer - Forms intermittently unavailable major 2024-11-08 21:28 UTC 54m

Affected: Open/Load forms, Submit responses

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We have identified an issue impacting our form rendering service. Users trying to view/submit forms may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 812274 | INC 72

  2. identified

    We are working on resolving the issue impacting our form loading service with high priority. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

  3. resolved

    We are glad to inform you that the fix has been implemented and the incident is resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Renderer - Forms intermittently unavailable minor 2024-10-28 11:21 UTC 1h 18m

Affected: Open/Load forms

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We have identified a brief traffic interruption that affects the loading of typeforms. Some users may intermittently encounter a "no healthy upstream" error while attempting to load their forms. We are working on a resolution with high priority. Next update in ~30 minutes or as...

  2. identified

    We are working on resolving the traffic interruption impacting the loading of some typeforms with high priority. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

  3. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Renderer - Forms intermittently unavailable none 2024-10-28 07:33 UTC 0m

Affected: Open/Load forms

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. resolved

    We have identified a brief traffic interruption that affected the loading of typeforms in the renderer from 00:30 to 01:30 CET. During this period, some users may have intermittently encountered a "no healthy upstream" error while attempting to load their forms. We are glad to...

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Results/Summary Report - Unavailable minor 2024-10-21 13:32 UTC 2h 29m

Affected: Integrations, Summary, Responses

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We have identified errors impacting our Results panel. Users accessing Responses or the Summary Report may be impacted. The setup of some integrations may be affected. We are working on a resolution with high priority. Next update in ~30 minutes or as soon as it's available....

  2. identified

    We continue working on resolving the errors affecting the Responses tab, responses API, and some integrations. As of now, we have identified the root cause for this incident and the fix is being applied now. Accept our apologies for any inconvenience this is causing. We'll share...

  3. identified

    We continue working on resolving the errors affecting the Responses tab, responses API, and some integrations. As of now, we have identified the root cause for this incident and the fix is being applied. The Responses tab should work as expected, however, forms may incorrectly...

  4. identified

    We continue working on resolving the errors affecting the Responses tab, responses API, and some integrations. As of now, we have identified the root cause for this incident and the fix is being applied. The Responses tab should work as expected, however, forms may incorrectly...

  5. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Workspaces - Degraded - Unable to access Workspace "Sorry, there's a problem on our side" major 2024-10-07 14:04 UTC 1h 15m

Affected: Form templates

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We have identified errors impacting our Workspaces. Users navigating workspaces may be impacted. We are working on a resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 801450 | INC-66

  2. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Builder - Publish Button Unavailable - Publish button does not appear major 2024-10-07 13:54 UTC 1h 1m

Affected: Publish form

Failure mode: A code release introduced the failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We have identified errors impacting our Builder where the publish button does not appear. Users editing their forms may be impacted. We are working on a resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 801418 | INC-65

  2. identified

    We are working on resolving the errors impacting our publish button with high priority. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

  3. resolved

    We are glad to inform you that the fix has been implemented and the incident with the Publish button is resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any...

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Results/Summary Report - Unavailable major 2024-10-07 13:28 UTC 18h 34m

Affected: Summary, Responses

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We have identified errors impacting our Results panel. Users accessing Responses or the Summary Report may be impacted. We are working on a resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 801371 | INC-64

  2. identified

    We are working on resolving the errors impacting our Results panel with high priority. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

  3. monitoring

    We are glad to inform you that the fix has been implemented and the incident is mitigated. Users will be able to see responses under the Responses tab. We are working to restore the response counter in Workspaces and Responses tab. Next update in ~30 minutes or as soon as it's...

  4. monitoring

    We are glad to inform you that the fix has been implemented and the incident is mitigated. Users will be able to see responses under the Responses tab. We are working to restore the response counter in Workspaces and Responses tab. We will update this status once the responses...

  5. monitoring

    We are glad to inform you that a fix has been implemented and the incident is mitigated. Users will be able to see responses under the Responses tab. We are working to restore the response counter in the Workspaces, Responses tab and Connect tab. We will update this status once...

  6. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. Users will be able to see responses under the Responses tab and the response counter has been restored. We will run a problem investigation to understand what happened and how to prevent it...

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Admin - Unavailable - Users are Unable to Log in to Typeform minor 2024-09-04 14:21 UTC 35m

Affected: Log-in/Applications (OAuth)

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We have identified an interruption impacting Admin. Users logging in to Typeform may be impacted. We are working on a resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 792016 | INC-49

  2. monitoring

    We are glad to inform you that the fix has been implemented and we are monitoring it. If for any reason you are still impacted by this incident please try refreshing the page. If you continue to experience the issue, contact support at https://www.typeform.com/help/contact/ We...

  3. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Service Update: Support Chat Unavailable none 2024-08-29 09:47 UTC 25m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently experiencing an issue with our Support chat functionality, which is temporarily unavailable. Our team is aware of the problem and is working diligently to resolve it as quickly as possible. We apologize for any inconvenience and appreciate your patience. Thank...

  2. identified

    The Support chat functionality issue has been identified and a fix is being implemented. Thank you again for your patience and understanding.

  3. resolved

    We are happy to confirm that the Support chat functionality issue we were experiencing has now been resolved. We apologize for any inconvenience this caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Admin & Submissions - Can't log in & unable to submit forms critical 2024-08-19 13:08 UTC 16m

Affected: Log-in/Applications (OAuth), Submit responses

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We have identified an error impacting our admin and submissions service. Users trying to log in and/or submit a form may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 787701 | INC-44

  2. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Sign Up - Registration is not available major 2024-08-05 13:20 UTC 30m

Affected: Account Settings

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We have identified some errors impacting our registration service. Users trying to sign up may be impacted. We are working on a resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 784092 | INC-42

  2. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Follow-Ups - Unavailable - Follow-Up emails are not received. major 2024-07-30 18:10 UTC 1h 42m

Affected: Email Follow-ups

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We have identified an interruption impacting our Follow-Ups. Users expecting to receive Respondent or Self Follow-Up notifications may be impacted. We are working on a resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 782867 |...

  2. identified

    We are working on resolving the issue impacting our Follow-Up notifications with high priority. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

  3. identified

    We are working on resolving the issue impacting our Follow-Up notifications with high priority. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

  4. resolved

    We are glad to inform you that the fix has been implemented and the incident is resolved. Respondent and Self Follow-Up emails were delayed temporarily and these messages have now been delivered. New Follow-Up messages are being delivered as expected. We will run a problem...

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Builder - Editing forms is affected minor 2024-07-18 15:12 UTC 20m

Affected: Form creation

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We have identified an issue with editing forms impacting our form builder. Users making changes and updating forms may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 780186 | TU-16075

  2. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform.com - Some Public Pages Unavailable minor 2024-07-08 18:59 UTC 1h 15m

Affected: Pricing page, Blog, Public Template Gallery

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We have identified intermittent errors impacting some public typeform pages. Users accessing pages such as: https://www.typeform.com/connect/ https://www.typeform.com/templates/ https://www.typeform.com/blog/ may be impacted. We are working on a resolution with high priority....

  2. monitoring

    We continue to work on resolving the intermittent errors impacting our public pages. We have identified the root cause for this incident and the fix is being applied. Users should no longer experience issues loading Typeform's public pages. We will update this page once we...

  3. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Platform - Users are unable to load forms major 2024-06-25 11:45 UTC 38m

Affected: Open/Load forms

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We have identified errors impacting our platform. Users opening/loading forms may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 774693 | TU-15059

  2. identified

    We are working on resolving the errors impacting our Platform with high priority. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

  3. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Follow ups - Form notifications not being delivered major 2024-06-20 18:20 UTC 25h 17m

Affected: Email Follow-ups

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We have identified an issue impacting our form follow ups. Users that have configured form notifications may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 773912 | TU-14927

  2. identified

    We have identified an issue impacting our form follow ups. Users that have configured form notifications may be impacted. We are working on resolution with high priority. Next update, as soon as it's available. REF: ZD 773912 | TU-14927

  3. monitoring

    We are glad to inform you that the fix has been implemented and the issue with form follow ups has been mitigated. We will keep monitoring this issue in the next several hours before the pending form notifications are resumed for delivery. New form entry notifications are...

  4. monitoring

    We are glad to inform you that the fix has been implemented and the issue with form follow-ups has been mitigated. As of now, we are delivering unsent email notifications (Follow-Up messages) to their recipients. This process can take 3 to 4 hours. New form entry notifications...

  5. resolved

    We are glad to inform you that the pending notifications have been delivered and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this...

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Connect - Webhooks deliveries are not loading. minor 2024-06-17 08:39 UTC 1h 4m

Affected: Webhooks

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We have identified a brief traffic interruption impacting our webhooks. Users viewing deliveries may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 772800 | TU-14640

  2. identified

    We are currently working on resolving a brief traffic interruption impacting our webhooks deliveries with high priority. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

  3. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Embeds - Embedded typeforms are not loading minor 2024-04-12 11:23 UTC 5m

Affected: Embeds

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We have identified errors impacting our platform. Embedded typeforms may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 756139 | TU-11566

  2. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Platform unavailable critical 2024-03-24 09:21 UTC 1h 55m

Affected: Open/Load forms, Create API, Account Settings, Form creation, Integrations, Insights, Share link, Log-in/Applications (OAuth), Pricing page, www.typeform.com, Responses API, Submit responses, Publish form, Webhooks, Summary, Embeds, Form templates, Webhooks API, Subscription, Email Follow-ups, Responses, Blog, Media, Developer Portal, Public Template Gallery, Media, Back-End

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We have identified an incident impacting our platform. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: INFRA-6404

  2. identified

    We continue working on resolving the incident impacting our platform. As of now, we have identified the root cause for this incident and are working on a fix. Accept our apologies for any inconvenience this is causing. We'll share another update in ~30 minutes or as soon as it's...

  3. identified

    We continue working on resolving the incident impacting our platform. As of now, we have applied a fix for the admin platform and are monitoring it. We continue to work on a fix for opening and submitting forms. Accept our apologies for any inconvenience this is causing. We'll...

  4. monitoring

    We're glad to inform you that a fix has been applied and are seeing improvements across all services. We are monitoring for additional impact. We'll share another update in ~30 minutes or as soon as it's available. REF: INFRA-6404

  5. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused. REF:...

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Results View Delay minor 2024-03-22 17:14 UTC 18m

Affected: Insights, Summary, Responses

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. identified

    We have identified an issue impacting typeform results (form responses and insights). Users viewing their form results will notice a delay of ~1 minute. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 751136 |...

  2. resolved

    We are glad to inform you that the fix has been implemented and the incident with viewing form results has been resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any...

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Checkout & Create Page - Unavailable critical 2024-03-18 07:37 UTC 10m

Affected: Subscription

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We have identified a brief traffic interruption impacting our checkout page. We are working on a resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 749869 | TU-10015

  2. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Contact Us Form - Login Redirect not working minor 2024-03-07 12:28 UTC 20h 49m

Affected: www.typeform.com

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We have identified errors impacting the redirect to login from the Contact Us Form on https://www.typeform.com/help/contact/. Users trying to log in from that URL may see an error message, which would prevent being able to raise a support ticket. We are working on resolution...

  2. identified

    We continue working on resolving the issue impacting our Contact Us Form. As of now, we have identified the root cause for this incident and the fix is being applied now. Accept our apologies for any inconvenience this is causing. We'll share another update in ~30 minutes or as...

  3. identified

    We are continuing to work on this issue, we do not have an ETA at this moment, but we will make sure to share an update as soon as it's available.

  4. identified

    We continue working on resolving the issue impacting our Contact Us Form. As of now, we have identified the root cause for this incident and the fix will be applied as soon as possible. In the meantime, a workaround would be to log in from this page:...

  5. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Builder - Degraded - Builder not loading critical 2024-02-23 12:00 UTC 37m

Affected: Form creation, Publish form, Email Follow-ups, Media

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We have identified errors impacting our Builder. Users Create/Edit form may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 744920 | TU-9021

  2. identified

    We continue working on resolving the errors impacting our Builder service. As of now, we have identified the root cause for this incident and the fix is being applied now. Accept our apologies for any inconvenience this is causing. We'll share another update in ~30 minutes or as...

  3. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. If users still experience any issues, they should try refreshing/clearing the cache in their browser. We will run a problem investigation to understand what happened and how to prevent it from...

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Help Center and Signup pages - degraded minor 2024-02-13 13:15 UTC 31m

Affected: www.typeform.com

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We have identified errors impacting our Help Center and Signup pages. Users searching the Help Center or trying to Sign up to new accounts may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 742520 |...

  2. identified

    We have applied a fix that has resolved the majority of the issues. Now only our Support "Contact Us" form is impacted. We will continue to work on this, and share updates whenever available.

  3. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Subscription service - Degraded - Updating payment details not working minor 2024-02-08 14:24 UTC 38m

Affected: Subscription

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We have identified errors impacting our Subscription service. Users are not able to update the payment on their account. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: 741533 | TU-8316

  2. identified

    We continue working on resolving the issue impacting our Subscription service. As of now, we have identified the root cause for this incident and the fix is being applied now. Accept our apologies for any inconvenience this is causing. We'll share another update in ~30 minutes...

  3. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform.com - Unavailable - Typeform website is unavailable minor 2024-02-07 16:07 UTC 2h 37m

Affected: Pricing page, www.typeform.com

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We have identified errors impacting our website. Users accessing typeform.com, the help center, or the billing page may be impacted. We are working on a resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 741017 | WEB-7419

  2. identified

    We have identified errors impacting our website. Users accessing typeform.com, the help center, or the billing page may be impacted. We are working on a resolution with high priority. Next update in ~30 minutes or as soon as it's available.

  3. identified

    We have identified errors impacting our website. Users accessing typeform.com, the help center, or the billing page may be impacted. We are working on a resolution with high priority. Next update in ~45 minutes or as soon as it's available.

  4. monitoring

    We are glad to inform you that the fix has been implemented and typeform.com is functioning as expected. If for any reason you are still impacted by this incident please let us know. We will run a problem investigation to understand what happened and how to prevent it from...

  5. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Webhooks, Integrations and Follow-ups - Delivery delayed minor 2024-02-07 13:02 UTC 2d

Affected: Integrations, Webhooks, Email Follow-ups

Failure mode: Traffic surge or denial-of-service attack. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We have identified a brief traffic interruption impacting our webhooks. Some webhooks deliveries may be delayed. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 740849 | TU-8263

  2. identified

    We have identified a brief traffic interruption impacting our Follow-ups feature too. Some users trying to set up Follow-ups may be impacted. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

  3. identified

    We are working on resolving a brief traffic interruption impacting our Webhooks, Integrations, and Follow-ups with high priority. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

  4. identified

    We are working on resolving a brief traffic interruption impacting our Webhooks, Integrations, and Follow-ups with high priority. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

  5. identified

    We are working on resolving a brief traffic interruption impacting our Webhooks, Integrations, and Follow-ups with high priority. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

  6. identified

    We are working on resolving a brief traffic interruption impacting our Webhooks, Integrations, and Follow-ups with high priority. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

  7. identified

    We are working on resolving an interruption impacting our Webhooks, Integrations, and Follow-ups with high priority. At this time, it may take longer than expected for data to be sent through webhooks, integrations, or Follow-Up emails. Data is not lost, just delayed. We are...

  8. identified

    A fix has been deployed, and we will continue to update users on the progress. We are really sorry for any inconvenience this is causing. Next update in ~45 minutes or as soon as it's available.

  9. monitoring

    We have successfully deployed a solution and will persistently keep our users informed about the ongoing progress. Please be aware that existing webhooks, Follow-Ups, and integrations may encounter a delay in data transmission during this period. The establishment of new...

  10. monitoring

    We're continuing to monitor the rollout of the solution that has been deployed. Please be aware that existing webhooks, Follow-Ups, and integrations may encounter a delay in data transmission during this period. The establishment of new integrations and webhooks is temporarily...

  11. monitoring

    Users should now be able to establish webhooks, Follow-Ups, and integrations as usual. As the solution continues to be implemented, data that was previously delayed due to this incident should progressively populate. We are monitoring this and will continue to provide updates.

  12. monitoring

    Users should now be able to establish webhooks, Follow-Ups, and integrations as usual. As the solution continues to be implemented, data that was previously delayed due to this incident should progressively populate. We are monitoring this and will continue to provide updates.

  13. monitoring

    Our systems are performing optimally, with webhooks, Follow-Ups, and integrations all functioning as expected. Syncing with Google Sheets may experience delays due to the substantial volume of data being processed. We appreciate your patience and understanding. Next update in...

  14. monitoring

    Our systems are performing optimally, with webhooks, Follow-Ups, and integrations all functioning as expected. Syncing with Google Sheets may experience delays due to the substantial volume of data being processed. These delays are estimated to last until 5-7 pm CET. We...

  15. monitoring

    Syncing results to Google Sheets may experience delays due to the substantial volume of data being processed. The syncing of this data is ongoing. We appreciate your patience and understanding. Next update as soon as it's available.

  16. monitoring

    Webhook deliveries and some integrations may experience slight delays. We appreciate your patience and understanding. Next update as soon as it's available.

  17. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Summary/Reports - Data aggregation delay. minor 2024-01-18 11:18 UTC 1h 42m

Affected: Insights, Summary

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We have identified an issue impacting our form summary/reports. Users viewing their form's summary data/report feature may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 736041 | TU-7838

  2. monitoring

    Following the implementation of a solution for this issue, we are actively monitoring it until a complete resolution is achieved. We appreciate your patience and apologize for any inconvenience this may have caused. Next update in ~30 minutes or as soon as it's available.

  3. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Zapier Connections - Not sending data to Zapier none 2024-01-17 21:59 UTC 0m

Affected: Webhooks

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. resolved

    On January 16th, 2024 we identified an issue that caused data sent from Typeform to Zapier to fail. The incident began at 12:23 PM EST and lasted until 16:31 PM EST. Events were not sent to Zapier during this time and will need to be manually uploaded. REF: ZD 735553 | TU-7808

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Summary/Reports - Data aggregation delay minor 2024-01-09 17:10 UTC 3d 6h

Affected: Summary

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We have identified an issue impacting our form summary/reports. Users viewing their form summary data/report feature may be impacted. We are working on resolution with high priority. Next update in ~60 minutes or as soon as it's available. REF: ZD 733822 | TU-7627

  2. identified

    We are continuing to work on a fix for this issue.

  3. monitoring

    We have applied a fix for this issue and will be monitoring this until resolution. Thanks for your understanding and sorry for any inconvenience this has caused.

  4. identified

    Following the implementation of a solution for this issue, we are actively monitoring it until a complete resolution is achieved. We appreciate your patience and apologize for any inconvenience this may have caused.

  5. identified

    The implemented fix is progressing as expected, but there are still around ~10% of responses that need to be processed. We expect this will happen over the following 12–24 hours

  6. resolved

    We are glad to inform you that the incident has been resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Results - Users are unable to download results minor 2023-12-06 09:04 UTC 1h 1m

Affected: Responses

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We have identified errors impacting our results panel. Users downloading results may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 727341 | RES-4101

  2. identified

    We continue working on resolving the errors while downloading results. As of now, we have identified the root cause for this incident and the fix is being applied now. We expect this issue to be resolved in a few minutes. Accept our apologies for any inconvenience this is...

  3. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.

Typeform Checkout Page - Unavailable - Checkout page unavailable minor 2023-12-05 13:15 UTC 48m

Affected: Account Settings, Pricing page, Subscription

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We have identified a brief traffic interruption impacting our checkout page. Users updating billing information may be impacted. We are working on resolution with high priority. Next update in ~30 minutes or as soon as it's available. REF: ZD 727042 | MED-4130

  2. identified

    We are continuing to work on a fix for this issue.

  3. identified

    We are working on resolving a brief traffic interruption impacting our Checkout page with high priority. We are really sorry for any inconvenience this is causing. Next update in ~30 minutes or as soon as it's available.

  4. identified

    We are continuing to work on a fix for this issue.

  5. resolved

    We are glad to inform you that the fix has been implemented and the incident resolved. We will run a problem investigation to understand what happened and how to prevent it from happening again. Thanks for your understanding & sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Typeform's status page.