SambaNova

Affected: SambaCloud Playground

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-06-25 23:22 UTC

   SambaNova Cloud login authentication is not functional. Call with your existing API keys are fine.

2. identified 2026-06-25 23:29 UTC

   The issue has been identified and a fix is being implemented.

3. resolved 2026-06-25 23:30 UTC

   This incident has been resolved.

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Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-01-17 00:25 UTC

   We are currently having issues with E5-Mistral-7B-Instruct down . All other models are responding fine

2. resolved 2026-01-17 02:33 UTC

   E5-Mistral-7B-Instruct IS back in service

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Affected: SambaCloud Playground, SambaCloud API Gateway

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-01-09 19:59 UTC

   SambaNova Cloud Down we are investigating the issue

2. identified 2026-01-09 20:07 UTC

   The issue has been identified and is process of recovering

3. resolved 2026-01-09 20:11 UTC

   The issue has been resolved.

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Affected: SambaCloud Playground, SambaCloud API Gateway

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-12-05 07:15 UTC

   The team is actively investigating the issue .

2. resolved 2025-12-05 09:52 UTC

   The issue is now resolved. We will continue to monitor for re-occurances.

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Affected: SambaCloud Playground, SambaCloud API Gateway

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-12-04 08:28 UTC

   All Cloud services intermittently unavailable

2. resolved 2025-12-04 09:14 UTC

   The issue has been resolved .

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Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-10-02 15:09 UTC

   We are currently investigating this issue.

2. resolved 2025-10-02 15:16 UTC

   The Issue has been resolved. All three models are fully operational.

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Affected: gpt-oss-120b

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-09-10 21:20 UTC

   Model gpt-oss-120b may return 504 for certain sequence lengths

2. resolved 2025-09-10 21:47 UTC

   The incident with model gpt-oss-120b has been resolved.

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Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-07-30 18:24 UTC

   We are currently experiencing issues with access to Qwen3-32B.

2. resolved 2025-07-30 18:29 UTC

   Access to Qwen3-32B has been restored.

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Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-06-17 00:14 UTC

   You may experience errors when accessing Llama-4-Maverick-17B-128E-Instruct via API . We are actively investigating.

2. resolved 2025-06-17 00:55 UTC

   Resolved: Llama-4-Maverick-17B-128E-Instruct partial outage is now resolved. Contact help@sambanova.ai if further details are required.

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Failure mode: Traffic surge or denial-of-service attack. Root cause: Not enough capacity for the load. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2025-05-20 03:48 UTC

   We are presently experiencing high demand impacting performance on Meta-Llama-3.1-8B-Instruct.

2. resolved 2025-05-20 04:12 UTC

   The issue has been resolved and Meta-Llama-3.1-8B-Instruct response should be back to normal.

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Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. resolved 2025-04-19 15:30 UTC

   Between approximately 08:37 - 09:18 PDT we suffered an access interruption to Deepseek, Llama 405B, QwQ,Mistral, and Whisper. Service was restored and the root cause is known and will be corrected.

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Affected: SambaCloud Playground, SambaCloud API Gateway

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-04-17 17:24 UTC

   We are currently investigating and issue which may cause a disruption in service.

2. resolved 2025-04-17 17:33 UTC

   We located the issue and all services are up and available.

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Affected: SambaCloud Playground, SambaNova Developer Community

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. identified 2025-03-25 18:21 UTC

   Authentication into our SambaNova Cloud portal as well as Authentication into our SambaNova Developer Community are presently impacted. This will not cause an impact if your are already authenticated into those sites. It will not cause impact to any API calls. If you require...

2. resolved 2025-03-25 19:14 UTC

   Authentication to SambaNova Cloud portal and SambaNova Developer Community Restored

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Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2025-03-21 07:08 UTC

   We have put 16k into maintenance mode smaller context lengths are still avialable.

2. monitoring 2025-03-22 03:06 UTC

   DeepSeek R1 16k is available again and we are actively monitoring.

3. resolved 2025-03-23 03:34 UTC

   This incident has been resolved.

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Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-03-18 06:41 UTC

   We are curently investigating an issue which may lead to errors with LlaMa 3.2 11b and 90b vision models

2. identified 2025-03-18 07:15 UTC

   We have identified the issue and we will need to keep Llama 3.2 11B and 90B Models along with Qwen Audio in Maintenance mode. We will provide an update once we know more.

3. identified 2025-03-18 07:22 UTC

   We are continuing to work on a fix for this issue.

4. resolved 2025-03-18 22:12 UTC

   Access to LlaMa 3.2 11b and 90b , and Qwen2 Audio B is restored.

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Affected: SambaCloud Playground, SambaCloud API Gateway

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-02-27 01:14 UTC

   We are presently debugging an issue with our Playground and API

2. identified 2025-02-27 01:16 UTC

   We have Identified the issue

3. monitoring 2025-02-27 01:18 UTC

   A fix has been implemented and we are monitoring the results.

4. resolved 2025-02-27 01:23 UTC

   This incident has been resolved.

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Affected: SambaCloud Playground, SambaCloud API Gateway

Failure mode: A zone, region or data center became unavailable. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-02-22 08:18 UTC

   We are currently triaging an issue with confirmed impact in India and Japan

2. resolved 2025-02-22 08:19 UTC

   The issue is resolved

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Failure mode: A code release introduced the failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2025-02-08 16:37 UTC

   The issue has been identified and a fix is being implemented.

2. resolved 2025-02-08 19:01 UTC

   Issue is resolved.

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Affected: SambaCloud - Japan

Failure mode: Login, tokens, certificates or credentials failed. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-01-23 07:43 UTC

   At present certain logins to the Japan based authentication services are receiving a nonce error.

2. investigating 2025-01-23 07:46 UTC

   Moving to partial outage as it is just effecting Auth

3. monitoring 2025-01-23 08:14 UTC

   The Issue is known and a workaround is in place until a permanent fix goes in via the official release process.

4. resolved 2025-01-23 20:25 UTC

   This incident has been resolved.

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Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-01-22 16:36 UTC

   We are currently investigating the issues with Meta-Llama-3.1-405B-Instruct

2. monitoring 2025-01-22 18:39 UTC

   We have identified the issue and put in a preventative measure . We will continue to monitor.

3. resolved 2025-01-22 19:48 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on SambaNova's status page.

Affected: SambaCloud Playground, SambaCloud API Gateway

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2025-01-22 02:34 UTC

   The issue has been identified and a fix is being implemented.

2. monitoring 2025-01-22 02:51 UTC

   A fix has been implemented and we are monitoring the results.

3. monitoring 2025-01-22 04:14 UTC

   We are continuing to monitor for any further issues.

4. resolved 2025-01-22 05:48 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on SambaNova's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2024-12-20 17:31 UTC

   Llama 3.1 8B is having intermittent timeouts and we are investigating.

2. resolved 2024-12-20 18:20 UTC

   Llama 3.1 8B is having intermittent timeouts has been resolved.

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Affected: SambaCloud Playground, SambaCloud API Gateway

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2024-10-30 17:10 UTC

   We are currently investigating this issue.

2. identified 2024-10-30 17:27 UTC

   The issue has been identified

3. monitoring 2024-10-30 18:00 UTC

   The issue appears to have abated and we are monitoring

4. monitoring 2024-10-30 18:02 UTC

   We are continuing to monitor for any further issues.

5. monitoring 2024-10-30 20:04 UTC

   We are continuing to monitor for any further issues.

6. monitoring 2024-10-30 21:23 UTC

   Consistant service to all models is restored

7. resolved 2024-10-30 23:23 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on SambaNova's status page.

Affected: SambaCloud Playground

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2024-10-29 01:42 UTC

   Our team is looking into an issue where a few models are unresponsive in the Playground.

2. identified 2024-10-29 03:02 UTC

   The issue has been identified and our team is working on a fix.

3. resolved 2024-10-29 03:39 UTC

   The issue has been resolved. Our team will monitor for further concerns.

Excerpts are shortened. Read the full incident on SambaNova's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. resolved 2024-10-01 22:00 UTC

   SambaNova Cloud endpoints (https://cloud.sambanova.ai/ and https://api.sambanova.ai/) experienced a brief service disruption and are now operational. This disruption took place starting at 3:30 PM PST and ended at 3:42 PM PST on Monday, October 1st, 2024. During this disruption,...

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