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sevanalysis

Red Hat

Infrastructure. Source: Red Hat status page.

Incidents, last 90 days
15
Median duration
4h 21m
p95 duration
19h 41m
Naming an upstream provider
0%
With a postmortem on the status page
6%

What failed, last 90 days

A schema or data migration caused the failure4
The text does not say enough to tell3
A code release introduced the failure2
Login, tokens, certificates or credentials failed2
CDN or edge layer failed or served bad content1
Exhausted memory, disk, CPU, queues, connection pools or quotas1
Traffic surge or denial-of-service attack1

Tagged by claude-haiku-5-5 from each incident's updates. See the methodology.

Incidents per month

Hatched months are before the recorded history starts.

All recorded incidents

Intermittent pull failures in AU East minor 2026-10-20 18:42 UTC 18h 29m

Affected: Registry

Failure mode: CDN or edge layer failed or served bad content. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Users in Australia are observing pull issues with the Quay.io CDN.

  2. monitoring

    A fix has been implemented. We are monitoring to ensure no further issues.

  3. resolved

    No failures were reported after the fix.

Excerpts are shortened. Read the full incident on Red Hat's status page.

Docs.redhat.com - Outage Investigating major 2026-10-19 16:19 UTC open

Affected: Content

  1. investigating

    We are experiencing intermittent performance issues on docs.redhat.com. Some users may see slow page loads, timeouts, or pages that fail to load. We are currently investigating the issue.

Excerpts are shortened. Read the full incident on Red Hat's status page.

Docs.redhat.com - Outage Investigating major 2026-10-14 06:02 UTC 7h 3m

Affected: Content

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are experiencing intermittent performance issues on docs.redhat.com. Some users may see slow page loads, timeouts, or pages that fail to load. We are currently investigating the issue.

  2. resolved

    Prod is stable now

Excerpts are shortened. Read the full incident on Red Hat's status page.

Ask Red Hat - Outage minor 2026-10-10 08:07 UTC 0m

Affected: API Manager

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. resolved

    Over the past several hours, the API Manager component of Red Hat 3scale API Management experienced intermittent periods of increased latency. The issue has been resolved, and the service is now stable and operating normally.

Excerpts are shortened. Read the full incident on Red Hat's status page.

Quay.io Push & Pulls Returning Intermittent 500 Issues minor 2026-10-05 17:13 UTC 2h 32m

Affected: registry.redhat.io, registry.access.redhat.com, Registry, registry.connect.redhat.com

Failure mode: Traffic surge or denial-of-service attack. Root cause: Not enough capacity for the load. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Quay.io is returning intermittent 500 issues on pushes as well as pulls due to high upload traffic, we are currently investigating to resolve this issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    A fix has been deployed and we no longer observe 5XX responses.

Excerpts are shortened. Read the full incident on Red Hat's status page.

console.redhat.com Notifications - Emails Degraded minor 2026-10-01 15:24 UTC 4h 1m

Affected: Red Hat Lightspeed - Notifications

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are aware of an ongoing issue where users may receive daily digest emails, from within their organization, that they are not subscribed to. We are currently investigating. All Notifications services remain up, and continue to deliver notifications as per usual.

  2. resolved

    We've released a fix to the Notifications service which resolves this issue.

Excerpts are shortened. Read the full incident on Red Hat's status page.

Red Hat Connect Major Outage - Investigating major 2026-09-25 05:01 UTC 21m

Affected: Partner Container Certification Workflow, Partner Acceleration Desk, Partner Account Management, Partner Portal, Partner Subscriptions

Failure mode: Login, tokens, certificates or credentials failed. Root cause: A configuration change. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We are currently experiencing an outage affecting the Red Hat Partner Connect. Our teams are actively investigating the issue and working to restore full functionality as soon as possible. We apologize for any inconvenience and appreciate your patience. Updates will be provided...

  2. investigating

    We are currently investigating this issue.

  3. resolved

    Issue has resolved Hydra has updated the certificates which caused our outage in the partner portal. we have updated the certificates configs in our application in alignment to it.

  4. postmortem

    Executive Summary A certificate update by the backend team triggered automated system alerts this morning. The Partner Certification Team investigated the alerts and identified the undocumented certificate rotation as the root cause of the incident. Detection & Investigation:...

Excerpts are shortened. Read the full incident on Red Hat's status page.

catalog.redhat.com - Partial Outage major 2026-09-14 22:10 UTC 10h 39m

Affected: Catalog App

Failure mode: A code release introduced the failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are experiencing intermittent performance issues on catalog.redhat.com detail pages. Some users may see slow page loads, timeouts, or pages that fail to load. We are currently investigating the issue.

  2. investigating

    We are continuing to investigate this issue.

  3. resolved

    This issue has been resolved, and a fix has been successfully deployed.

Excerpts are shortened. Read the full incident on Red Hat's status page.

Initial: Quay.io Push/Pull Degraded major 2026-09-14 13:34 UTC 19h 41m

Affected: API, Registry, Security Scanning

Failure mode: A schema or data migration caused the failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are experiencing degraded performance on quay.io push/pull API. We are actively investigating.

  2. investigating

    We have identified the cause of the image pull failures and are implementing a fix. Image pushes may continue to fail while remediation is in progress

  3. identified

    We have identified the cause of the image pull failures and are implementing a fix. Image pushes may continue to fail while remediation is in progress

  4. identified

    We have identified the cause of the image push failures and are implementing a fix. Image pushes may continue to fail while remediation is in progress

  5. identified

    Quay is in read-only mode. Only pulls are being served while we implement the fix.

  6. identified

    We are continuing to apply the fix. Quay.io remains in read-only mode. Image pulls continue to work, but pushes and other write operations are temporarily unavailable. We will provide another update once the fix is complete.

  7. identified

    We are continuing to apply the fix. 2 out of 3 affected tables have been updated. The final one is currently running. Quay.io remains in read-only mode. Image pulls continue to work, but pushes and other write operations are temporarily unavailable.

  8. identified

    The affected database tables have been updated. We are working to restoring full read/write traffic. Quay.io remains in read-only mode.

  9. monitoring

    The fix has been deployed. Quay.io is serving read/write requests. We are continuing to monitor the service

  10. monitoring

    Image push and pull operations are functioning normally. We continue to monitor service health. Clair vulnerability scanning is temporarily disabled.

  11. monitoring

    Registry is operational, security scanning is under maintenance.

  12. resolved

    Quay.io registry is operational since 15 Sep 2026, 5:00 AM UTC. Security scanning remains on maintenance until further notice. During the incident, some write operations were failing. The registry was put into read-only mode to preserve data integrity. The underlying issue was...

Excerpts are shortened. Read the full incident on Red Hat's status page.

Ask Red Hat - Outage major 2026-08-31 17:31 UTC 16m

Affected: Ask

Failure mode: A schema or data migration caused the failure. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are experiencing intermittent performance issues on access.redhat.com/ask. Some users may see slow page loads or pages that fail to load. We are currently investigating the issue.

  2. resolved

    Resolved outage due to connection issue after database patching.

Excerpts are shortened. Read the full incident on Red Hat's status page.

Search Degradation major 2026-08-18 22:33 UTC 4h 41m

Affected: Catalog App, Search, Search, Search, Search, Search, Support Cases

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating intermittent search performance issues across access.redhat.com, developers.redhat.com, catalog.redhat.com, connect.redhat.com, and support cases. Users may experience slow query loads, timeouts, or search failures while using these platforms. Our...

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Red Hat's status page.

Search Degradation major 2026-08-18 15:45 UTC 2h 47m

Affected: Search, Search, Search, Search

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    All search functionality is currently degraded. Searches may take longer to run or fail.

  2. investigating

    We are currently investigating intermittent search performance issues across access.redhat.com, developers.redhat.com, catalog.redhat.com, connect.redhat.com, and support cases. Users may experience slow query loads, timeouts, or search failures while using these platforms. Our...

  3. resolved

    All search functionality has been restored.

Excerpts are shortened. Read the full incident on Red Hat's status page.

sso.redhat.com Offline Token Issue major 2026-08-12 13:12 UTC 2h 58m

Affected: SSO Authentication, OpenShift Cluster Manager, SSO Authentication, Subscription Management API

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are aware of an issue with Offline Tokens on sso.redhat.com that may impact ROSA, OCM, Ansible Automation Hub, and RHSM API.

  2. resolved

    The incident has been mitigated . Our the team will continue working on the root cause analysis (RCA).

Excerpts are shortened. Read the full incident on Red Hat's status page.

Red Hat 3scale API Management SaaS APIs are currently experiencing a service disruption minor 2026-07-28 12:47 UTC 19h 33m

Affected: API Manager

Failure mode: A schema or data migration caused the failure. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    The Red Hat 3scale Site Reliability Engineering team is conducting a root cause analysis and taking corrective actions. Updates and additional information will be provided as soon as they become available, and efforts will continue until full resolution is achieved.

  2. resolved

    Scheduled database maintenance from 12:47:40 UTC to 12:50:59 UTC.

Excerpts are shortened. Read the full incident on Red Hat's status page.

Red Hat 3scale API Management SaaS APIs are currently experiencing a service disruption minor 2026-07-28 12:47 UTC 19h 33m

Affected: API Manager

Failure mode: A schema or data migration caused the failure. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    The Red Hat 3scale Site Reliability Engineering team is conducting a root cause analysis and taking corrective actions. Updates and additional information will be provided as soon as they become available, and efforts will continue until full resolution is achieved.

  2. resolved

    Scheduled database maintenance from 12:47:40 UTC to 12:50:59 UTC.

Excerpts are shortened. Read the full incident on Red Hat's status page.

Search Outage - Developers.redhat.com and www.redhat.com critical 2026-07-22 03:55 UTC 45m

Affected: Search

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating this issue.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Red Hat's status page.

Multiple Site Partial Outage major 2026-07-18 00:17 UTC 2h 51m

Affected: Catalog App, Homepage, Homepage, Partner Portal, Homepage

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating this issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Red Hat's status page.

Intermittent HTTP 504 for registry.redhat.io and registry.connect.redhat.com minor 2026-07-17 17:47 UTC 3d 6h

Affected: registry.redhat.io, registry.connect.redhat.com

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating this issue.

  2. monitoring

    We have identified a small disruption to registry pull operations (< 0.014%) during a cluster upgrade. Cluster upgrade is expected to finish within the next 2 hours. We will continue to monitor the issue during this time.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Red Hat's status page.

Ask Red Hat - Outage critical 2026-07-17 13:29 UTC 26m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are experiencing an outage of Ask Red Hat at access.redhat.com/ask and integration points across the Red Hat digital experiences. We are currently investigating the issue.

  2. resolved

    The incident is now resolved.

Excerpts are shortened. Read the full incident on Red Hat's status page.

Multiple Site Outage major 2026-07-17 12:44 UTC 38m

Affected: Catalog App, Homepage, Partner Portal, Homepage

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating this issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. monitoring

    We are continuing to monitor for any further issues.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Red Hat's status page.

Docs.redhat.com - Outage Identified major 2026-07-16 19:26 UTC 3h 22m

Affected: Product Hub

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We have identified the cause of the intermittent performance issues affecting docs.redhat.com and are implementing changes. Web pages may continue to load slowly or fail intermittently while we work to restore performance.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Red Hat's status page.

Ecosystem Catalog Partial Outage minor 2026-07-10 23:22 UTC 15h 26m

Affected: Catalog App

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    Partner achievement and areas of expertise data may not display correctly on partner pages. The team is working on a fix.

  2. identified

    Partner achievement and areas of expertise data may not display correctly on partner pages. The team is working on a fix.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Red Hat's status page.

Ecosystem Catalog Partial Outage minor 2026-07-10 14:18 UTC 3h 16m

Affected: Catalog App

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Partner achievement and areas of expertise data may not display correctly on partner pages. The team is working on a fix.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Red Hat's status page.

Partner Portal Outage major 2026-07-09 22:18 UTC 4h 8m

Affected: Partner Portal

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We have identified the root cause of the issue and are actively working on implementing a fix. We will provide further updates as progress is made.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Red Hat's status page.

api.openshift.com is down critical 2026-07-07 15:18 UTC 28m

Affected: OpenShift Update Service

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    api.openshift.com is down. This is under investigation.

  2. investigating

    api.openshift.com is degraded. We are investigating.

  3. resolved

    api.openshift.com issue is resolved and is now available.

Excerpts are shortened. Read the full incident on Red Hat's status page.

Notification Service Disruption major 2026-07-06 17:07 UTC 25m

Affected: Red Hat Lightspeed - Notifications

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating issues with the notification service. At this time, notifications for Red Hat Lightspeed and OpenShift Cluster Manager are delayed.

  2. resolved

    This issue has been resolved. Notifications are now being sent correctly.

Excerpts are shortened. Read the full incident on Red Hat's status page.

Support Cases Access.redhat.com Outage critical 2026-06-12 08:56 UTC 0m

Affected: Support Cases

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    An outage has been detected on access.redhat.com the homepage. This outage currently impacts knowledge base and solutions on access.redhat.com. We are currently working to restore functionality.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Red Hat's status page.

catalog.redhat.com - Outage minor 2026-06-09 14:32 UTC 28m

Affected: Catalog App

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Some users may experience errors when accessing certain pages on catalog.redhat.com. The issue has been identified and the team is working on a resolution.

  2. monitoring

    A fix has been implemented and the service is recovering. We are continuing to monitor for stability.

  3. resolved

    Service is fully restored. The root cause was identified as an intermittent issue with a backend API serving hardware information.

Excerpts are shortened. Read the full incident on Red Hat's status page.

connect.redhat.com - Outage critical 2026-06-08 13:32 UTC 3h 4m

Affected: Partner Container Certification Workflow, Partner Account Management, Partner Subscriptions

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are investigating the incident

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Red Hat's status page.

repository.jboss.org - Outage critical 2026-06-03 00:28 UTC 14h 34m

Affected: repository.jboss.org

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    The issue has been identified and a fix is being implemented.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Red Hat's status page.

Quay.io Push/Pull Degraded major 2026-06-01 08:34 UTC 17h 43m

Affected: API, Build System, Registry, Frontend, Security Scanning

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We are experiencing degraded performance on quay.io push/pull API. We are actively investigating.

  2. identified

    registry.redhat.io and registry.access.redhat.com are also affected by this outage

  3. investigating

    We are currently investigating this issue.

  4. identified

    We have identified the issue and are actively working to resolve it.

  5. monitoring

    We have restored manifest pushes and are monitoring the environment for stability.

  6. identified

    We've issued a fix and working on restoring writes on Quay.io

  7. monitoring

    A fix has been implemented and we are currently monitoring the service

  8. investigating

    We are investigating this issue.

  9. investigating

    Pushes have been disabled while we work to identify a root cause. Pulls are available.

  10. identified

    Push functionality has been restored for most quay.io traffic. Some traffic remains in read-only mode as recovery efforts continue

  11. monitoring

    Image pushes have been restored. We are monitoring for recurrence. Security scanning will temporarily be unavailable.

  12. resolved

    The service has been restored and is operating normally.

Excerpts are shortened. Read the full incident on Red Hat's status page.

Quay.io Intermittent HTTP 502 on Pull/Push major 2026-05-09 19:30 UTC 0m

Failure mode: Traffic surge or denial-of-service attack. Root cause: Not enough capacity for the load. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. resolved

    For a period of 12 minutes (15:52–16:04 UTC), ~62% of manifest pulls and ~39% of manifest pushes failed with 502s. Quota insights has temporarily been disabled as part of remediation.

  2. postmortem

    On May 9, a surge of concurrent automated image pushes caused database lock contention that degraded Quay.io for approximately 18 minutes. Both image pushes and pulls returned errors during this window. The team identified and disabled an internal feature that amplified the...

Excerpts are shortened. Read the full incident on Red Hat's status page.

Quay.io HTTP 502 on Pull/Push critical 2026-05-07 18:05 UTC 3h 4m

Affected: API, Registry

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating this issue.

  2. investigating

    Pulls have been restored. Pushes are unavailable while we continue to investigate.

  3. identified

    We have identified the issue as caused by a recent deployment. Our team has reverted the deployment, and are gradually rolling back traffic to our primary region to re-enable pushes while monitoring.

  4. monitoring

    A fix has been implemented and we are monitoring the results.

  5. monitoring

    We are continuing to monitor for any further issues.

  6. resolved

    This incident has been resolved.

  7. postmortem

    On May 7, a production deployment introduced a database locking conflict that caused Quay.io to become unhealthy. Image pulls were intermittently degraded for approximately 30 minutes and image pushes were unavailable for approximately 3 hours. The team failed over to a...

Excerpts are shortened. Read the full incident on Red Hat's status page.

cert-api.access.redhat.com outage major 2026-05-05 12:28 UTC 3h 5m

Affected: Red Hat Lightspeed - Advisor, Red Hat Lightspeed - Compliance, Red Hat Lightspeed - Inventory, Red Hat Lightspeed - Malware Detection, Red Hat Lightspeed - Patch, Red Hat Lightspeed - Remediations, Red Hat Lightspeed - Resource Optimization, Red Hat Lightspeed - Vulnerability

Failure mode: A configuration change caused the failure. Root cause: A configuration change. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue where certificate-based requests to cert-api.access.redhat.com are returning HTTP 500 errors due to a gateway configuration mismatch. This is impacting Red Hat Lightspeed registrations and data uploads for both direct and...

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Red Hat's status page.

Quay.io Push/Pull Degraded major 2026-04-21 22:50 UTC 1h 19m

Affected: API

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    We are experiencing degraded performance on quay.io push/pull API. We are actively investigating.

  2. identified

    Pull API is working again. We are actively working on bringing push API back online.

  3. resolved

    Pull and Push APIs are fully up again. Service is working as expected.

  4. postmortem

    On April 21, a routine production deployment included a dependency upgrade that exposed a latent incompatibility, causing Quay.io application pods to crash on startup. Image pulls and pushes were fully unavailable for approximately 12 minutes before the team failed over to a...

Excerpts are shortened. Read the full incident on Red Hat's status page.

Erraneous Advisory email notifications major 2026-04-09 17:10 UTC 0m

Affected: Red Hat Lightspeed - Patch

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. monitoring

    On April 8th, 2026 an update to the Patch application caused Advisory notifications to be sent excessively and without any advisories listed. Within two hours of notification we were able to resolve the issue in production. Emails may be still be delivered due to delays in email...

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Red Hat's status page.

Subscription threshold exceeded notifications for non-Pay as you go products are showing misleading values none 2026-04-03 14:04 UTC 13d

Affected: Subscription Watch

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    Backend service responsible of checking over usage condition is processing the wrong data for non-PAYGO products. This is leading to unexpected subscription threshold exceeded notifications with misleading values.

  2. identified

    We want customers to know that the notifications capability within Subscription Watch is currently turned off due to over usage notifications being sent out in error. Jira issue is https://redhat.atlassian.net/browse/SWATCH-4870

  3. resolved

    The notifications for non-payg should work correctly.

Excerpts are shortened. Read the full incident on Red Hat's status page.

quay.io API failures major 2026-03-30 20:11 UTC 3h 5m

Affected: Registry Account Management, API, registry.redhat.io, registry.access.redhat.com, Registry, registry.connect.redhat.com, Frontend

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: Not enough capacity for the load. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We are seeing 502s with quay.io pushes & pulls

  2. identified

    The team has identified the issue and is investigating. We've shifted Quay to be read-only now so pulls should gradually begin restoring but pushes will still fail.

  3. monitoring

    We've implemented a fix for the issue, pushes have been restored now.

  4. resolved

    Quay.io functionality has been restored.

  5. postmortem

    On March 30, 2026, Quay.io experienced a service disruption affecting image pulls and pushes, caused by an unexpected burst of resource-intensive operations that temporarily overloaded our primary database. Our engineering team mitigated the issue by failing over read traffic,...

Excerpts are shortened. Read the full incident on Red Hat's status page.

access.redhat.com - SSO Timeouts minor 2026-03-12 20:16 UTC 23m

Affected: SSO Authentication

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    The issue has been identified and a fix is being implemented.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Red Hat's status page.

Intermittent issues with RHEL 9 and RHUI downloads major 2026-03-10 17:03 UTC 7d 21h

Affected: cdn.redhat.com

Failure mode: CDN or edge layer failed or served bad content. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    Update: Incident Reopened We are seeing a recurrence of the intermittent failures previously reported at https://status.redhat.com/incidents/6yxp7syh0z9v. Red Hat has confirmed intermittent failures when users attempt to download specific packages in Red Hat Enterprise Linux 9....

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Red Hat's status page.

Intermittent issues with RHEL 9 and RHUI downloads major 2026-03-06 19:25 UTC 2d 19h

Affected: cdn.redhat.com

Failure mode: CDN or edge layer failed or served bad content. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Red Hat has confirmed intermittent failures when users attempt to download specific packages in Red Hat Enterprise Linux 9. The RHEL team is investigating. This was originally reported as “RHEL 9 AppStream repository synchronization on Red Hat Satellite 6 fails with duplicate...

  2. investigating

    We are continuing to investigate this issue.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Red Hat's status page.

quay.io intermittent API failures minor 2026-02-18 20:51 UTC 50m

Affected: API, Registry

Failure mode: A schema or data migration caused the failure. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. identified

    We are observing an increase in 500s on pulls and pushes, the team is current investigating.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    Incident has been resolved and service is restored

  4. postmortem

    This incident was caused by a database change which was improperly rolled out. Quay engineers were deploying an update which dropped a no longer utilized table, however, this was deployed all at once rather than in phases. That meant that our existing deployment began crashing...

Excerpts are shortened. Read the full incident on Red Hat's status page.

Hybrid Cloud Console Notifications partial outage major 2026-02-10 10:29 UTC 6h

Affected: Red Hat Lightspeed - Notifications

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are investigating a partial outage with the Hybrid Cloud Console Notifications service. All notifications sent by email or to Event-Driven Ansible, Google Chat, Microsoft Teams, PagerDuty, ServiceNow, Slack, Splunk, webhooks are currently interrupted. The Notifications UI...

  2. investigating

    All notifications - including Email, Event-Driven Ansible, Google Chat, Microsoft Teams, PagerDuty, ServiceNow, Slack, Splunk and Webhook - have been restored to normal operation. Notifications from 09:22 UTC (03:22 ET) – 13:28 UTC (07:28 ET): These messages were delayed but...

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Red Hat's status page.

Quay.io UI Could Not Be Loaded critical 2026-02-09 21:43 UTC 42m

Affected: Frontend

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    An issue was identified with a recent production deploy. We have reverted the change and initiated a new deploy. The changes are rolling out now and we have observed a decrease in failures.

  4. resolved

    This incident has been resolved.

  5. postmortem

    On February 9, 2026, a frontend routing regression caused the legacy Quay.io UI to become temporarily inaccessible for roughly 45 minutes, though all backend APIs and image pulls remained fully operational. We restored access by deploying a fix to the routing configuration....

Excerpts are shortened. Read the full incident on Red Hat's status page.

ROSA [Classic & HCP] Y-Stream Upgrades Blocked major 2026-02-05 03:41 UTC 8h 27m

Affected: OpenShift Cluster Manager

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue where ROSA Classic and HCP clusters cannot schedule Y-Stream upgrades. Our team is working to resolve this and will provide updates as they become available. Note: Any Y-Stream upgrades already scheduled will be run.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Red Hat's status page.

Customer Portal Downloads Timeouts critical 2026-02-04 00:13 UTC 13h 14m

Affected: Downloads

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We're experiencing latency issues with a download service used by the Downloads portion of the Customer Portal. Pages may fail to load while that service is triaged.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Red Hat's status page.

DNS issues with registries major 2026-01-30 07:12 UTC 41m

Affected: registry.access.redhat.com, registry.connect.redhat.com

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We have identified an issue affecting DNS resolution for registry.access.redhat.com and registry.connect.redhat.com. We are applying remediation to resolve it.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Red Hat's status page.

quay.io & registry.redhat logins failing with RHSSO major 2026-01-29 18:59 UTC 53m

Affected: API, registry.redhat.io, registry.access.redhat.com, registry.connect.redhat.com

Failure mode: Login, tokens, certificates or credentials failed. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    Users are facing login issues to Quay.io & registry.redhat with 403 errors.

  2. resolved

    We identified an issue related to rate limiting and have rolled out a fix that has restored service.

  3. postmortem

    On January 29, 2026, Quay.io and Registry Proxy experienced a partial outage that caused approximately 50% of image pulls to fail and blocked new user logins. The failure occurred during a migration to a new cluster whose egress IPs had not been added to the RHSSO allowlist,...

Excerpts are shortened. Read the full incident on Red Hat's status page.

Entitlement Network Outage critical 2026-01-28 12:23 UTC 3h 2m

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are investigating an outage with the Entitlement Network (subscription.rhsm.redhat.com).

  2. identified

    The issue has been identified and a fix is being implemented.

  3. identified

    We're continuing to work on an issue with a backend service we rely on.

  4. monitoring

    A fix has been implemented and we are monitoring the results.

  5. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Red Hat's status page.

Catalog outage major 2026-01-22 21:07 UTC 55m

Affected: Catalog App

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Catalog outage

  2. investigating

    We are currently investigating issues with catalog.redhat.com.

  3. identified

    We have identified a potential fix.

  4. resolved

    A fix has been implemented and everything is appearing functional.

Excerpts are shortened. Read the full incident on Red Hat's status page.