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sevanalysis

Portkey

AI. Source: Portkey status page.

History starts 2026-08-14 13:50 UTC, the oldest incident this status page still shows. Figures for the last 90 days cover only the part since then.

Incidents, last 90 days
2+
Median to mitigation
not reported
Median to resolution
1h 25m
p95 to resolution
2h 10m
Naming an upstream provider
0%
With a postmortem on the status page
0%

What failed, last 90 days

Exhausted memory, disk, CPU, queues, connection pools or quotas1
Login, tokens, certificates or credentials failed1

Tagged by claude-haiku-5-5 from each incident's updates. See the methodology.

Incidents per month

Hatched months are before the recorded history starts.

All recorded incidents

Control Plane Slowness minor 2026-08-19 10:00 UTC 2h 10m

Affected: Saas Control Plane, AI Gateway

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. degraded

    We're seeing control plane slowness and dashboard failures. Data plane queries to control plane (for non-cached queries) were failling intermittently.

  2. degraded

    The trend is stabilizing, we're monitoring

  3. degraded

    Seeing higher spikes for slowness and failed requests again, we're triangulating the root cause,

  4. degraded

    We've identified the root cause for the slowness. This looks like a cache overload issue on the control plane.

  5. resolved

    We've resolved the issue, and are monitoring now

Excerpts are shortened. Read the full incident on Portkey's status page.

JWKS URLs Inaccessible minor 2026-08-14 13:50 UTC 40m

Affected: Saas Control Plane, AI Gateway

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. degraded

    Some JWKS URLs are inaccessible from the Management plane infrastructure. The team is working to identify the root cause.

  2. resolved

    All services are up, we're monitoring and will publish an analysis soon.

Excerpts are shortened. Read the full incident on Portkey's status page.