Patreon

Affected: Payout

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-10-13 00:05 UTC

   USD ACH payouts via Stripe are temporarily paused. We’re working to resume them as quickly as possible and will share an update as soon as they’re back. We apologize for the inconvenience.

2. resolved 2026-10-13 12:41 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-05-26 21:00 UTC

   We are experiencing an issue affecting functionality across the site and are actively working on resolution.

2. resolved 2026-05-26 21:37 UTC

   The issue where we were experiencing affected functionality across the site has been resolved.

Excerpts are shortened. Read the full incident on Patreon's status page.

Affected: Posts

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-05-14 20:32 UTC

   New video uploads are hanging. We are investigating the issue.

2. resolved 2026-05-14 20:48 UTC

   Video upload functionality has been restored.

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-05-06 17:44 UTC

   We are currently experiencing some playback issues on Android devices. Our team is aware of this and actively working on implementing a fix.

2. monitoring 2026-05-07 00:03 UTC

   We are monitoring the situation while systems return back to normal. Thank you for your patience.

3. resolved 2026-05-07 21:20 UTC

   The issue with payback on Android has been resolved, and systems are functioning normally at this time. Thank you for bearing with us.

Excerpts are shortened. Read the full incident on Patreon's status page.

Affected: Messaging

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2026-04-22 17:53 UTC

   Our team is aware of an issue affecting creators’ ability to message multiple members at once. We have identified the cause of the issue, and are currently working to implement a fix.

2. resolved 2026-04-22 18:55 UTC

   We have implemented a fix for this issue, and bulk messaging should now be available for all creators. Thank you for bearing with us.

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2026-04-05 15:54 UTC

   We identified an issue that is causing automatic payouts to fail and are working on a resolution as quickly as we can. We’ll share another progress update soon.

2. identified 2026-04-05 16:18 UTC

   We have implemented a fix and are processing all delayed automatic payouts. We’ll share another update once all processing is complete. Thank you for your patience!

3. resolved 2026-04-05 18:32 UTC

   All delayed automatic payments have completed processing and this issue is fully resolved. Thank you for bearing with us!

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. identified 2026-04-02 18:19 UTC

   One of our upstream payment processors is currently experiencing an outage which is affecting payouts. We will continue to monitor and provide updates as they become available.

2. resolved 2026-04-02 19:21 UTC

   The issue with the payment processor has been resolved, and payouts should be functioning normally at this time. Thank you for bearing with us.

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-02-28 15:03 UTC

   We’re currently experiencing issues with Insights that may result in delayed data updates. The team is actively working towards a resolution.

2. resolved 2026-02-28 15:55 UTC

   The issue affecting Insights has been resolved.

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-02-28 00:48 UTC

   We’re experiencing intermittent issues across the site impacting performance. We’re actively working on a resolution.

2. resolved 2026-02-28 01:35 UTC

   Intermittent site issues have been resolved. Site performance is back to normal.

Excerpts are shortened. Read the full incident on Patreon's status page.

Affected: Email notifications

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-02-25 22:06 UTC

   We’re investigating an issue affecting email delivery that may cause delays. Our team is actively working on a resolution.

2. resolved 2026-02-25 22:53 UTC

   The issue affecting email delivery has been resolved, and emails are now resuming.

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-02-19 22:10 UTC

   We’re investigating an issue with mobile app version 126.8.0 that is preventing the app from launching for all users on iOS 16. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

2. identified 2026-02-19 22:38 UTC

   We have identified the issue and are implementing a resolution. We’ll share another update shortly!

3. resolved 2026-02-20 14:12 UTC

   We’re back! We have implemented a fix for this issue. Please update to the latest version of the iOS mobile app (126.8.1), and it should launch as normal. Thanks for bearing with us.

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. monitoring 2025-12-05 09:37 UTC

   We experienced an outage, but are now back and monitoring the situation.

2. resolved 2025-12-05 09:45 UTC

   We experienced an outage, but are now recovered.

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-11-21 19:24 UTC

   We're investigating reports of the iOS mobile app freezing on launch and are working to fix the problem as quickly as possible. We'll share another update soon.

2. resolved 2025-11-22 20:14 UTC

   We’re back! We have fixed the issue and the iOS mobile app should be working as normal. Thanks for bearing with us.

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-11-19 22:33 UTC

   We are investigating an issue on the iOS application where users cannot open up reaction sheets for messages in community chats, drops, and livestreams.

2. resolved 2025-11-20 20:41 UTC

   This issue has been resolved. Chat reactions are now working as normal. Thank you for your patience!

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-11-18 15:30 UTC

   Login issues persist. We’re continuing to investigate. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

2. monitoring 2025-11-18 16:01 UTC

   We’re recovering from this incident and will continue to monitor the situation. We’ll provide updates as they become available. Thank you for your patience.

3. resolved 2025-11-18 17:55 UTC

   We’re back! Logins should be working again as normal. Thanks for bearing with us.

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-11-18 13:55 UTC

   We’re investigating an issue that is impacting logins. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

2. resolved 2025-11-18 14:37 UTC

   We’re investigating an issue that is impacting logins. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

Excerpts are shortened. Read the full incident on Patreon's status page.

Affected: Patreon website

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-11-16 21:33 UTC

   We are actively investigating degraded site performance

2. resolved 2025-11-16 22:56 UTC

   This incident has been resolved, site performance has returned to normal.

Excerpts are shortened. Read the full incident on Patreon's status page.

Affected: Payout

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-11-05 20:09 UTC

   One of our upstream payment processors is currently experiencing an outage which is affecting payouts. We will continue to monitor and provide updates as they become available.

2. resolved 2025-11-06 13:09 UTC

   The issue with our payment processor has been resolved, and payouts should be functioning normally at this time. Thank you for your patience.

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-11-01 22:58 UTC

   Multiple systems are experiencing data delays. We are experiencing a system degradation that is leading to delays in updating data across several products. Impacted surfaces include Search and Insights. The root cause has been identified and a fix is being implemented.

2. resolved 2025-11-02 17:25 UTC

   Multiple systems are experiencing data delays. We are experiencing a system degradation that is leading to delays in updating data across several products. Impacted surfaces include Search and Insights. The root cause has been identified and a fix is being implemented.

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2025-10-28 19:22 UTC

   We are currently investigating an issue with Mass DMs. We will continue to work on a resolution.

2. resolved 2025-10-28 22:08 UTC

   We have resolved the issue with DMs. Thank you for your patience.

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2025-10-27 18:03 UTC

   We are experiencing issues with PayPal/Hyperwallet and payouts have been disabled for PayPal for now. We are actively working on a fix, thank you for your understanding.

2. resolved 2025-10-27 18:32 UTC

   The issue with PayPal payouts has been resolved and we have resumed payouts for all partners. Thank you for your patience.

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-10-16 15:46 UTC

   We're currently experiencing an issue processing payments via PayPal. We're actively working on a fix.

2. identified 2025-10-16 15:57 UTC

   We're experiencing an issue processing some payment types due to a downstream outage and have temporarily disabled them. We are monitoring and will make them available as soon as we can.

3. resolved 2025-10-16 17:15 UTC

   The issue with payment processing has been resolved.

Excerpts are shortened. Read the full incident on Patreon's status page.

Affected: Creator Dashboard

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-10-02 15:11 UTC

   We've discovered additional instances of an issue with inaccurate insights, such as member counts, and are actively working on a fix. We'll share an update later today as soon as the issue has been resolved.

2. monitoring 2025-10-02 18:00 UTC

   We have identified the cause of this issue, and are working to fully resolve. We will share additional updates as they arise.

3. resolved 2025-10-02 22:07 UTC

   We have resolved this issue impacting insights and member counts. Thank you for bearing with us!

Excerpts are shortened. Read the full incident on Patreon's status page.

Affected: Creator Dashboard

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2025-10-01 18:22 UTC

   We've identified an issue with inaccurate insights, such as member counts, and are actively working on a fix. We'll share an update later today as soon as the issue has been resolved.

2. monitoring 2025-10-01 19:13 UTC

   We have identified the cause of this issue, and are working to fully resolve. We will share additional updates as they arise.

3. resolved 2025-10-01 19:39 UTC

   We have resolved this issue, and all insights and member counts should be displayed accurately. Thank you for your patience!

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. monitoring 2025-08-16 16:32 UTC

   Payoneer has scheduled maintenance on August 17th, 2025 from 12:30 AM ET - 6:30 AM ET. Payoneer payouts will be unavailable during this time. Payoneer payouts will become available upon completion of the maintenance period.

2. resolved 2025-08-17 15:25 UTC

   Payoneer has completed maintenance.

Excerpts are shortened. Read the full incident on Patreon's status page.

Affected: Posts

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-08-13 17:22 UTC

   We're investigating an issue that is causing duplicate posts to be displayed in feeds for some users. We're working to fix the problem as quickly as we can. We'll provide an update no later than 12:00 PM PDT; thank you for your patience.

2. resolved 2025-08-13 17:54 UTC

   We have mitigated this issue, and posts should now be displayed as normal for all users. Thanks for your patience and understanding!

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: A schema or data migration caused the failure. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. monitoring 2025-08-12 15:07 UTC

   We'll be performing a scheduled database upgrade on August 12 at 9:15 AM PDT. The maintenance will last about 5 minutes, during which users may experience brief site issues. Normal service will resume once the update is complete.

2. resolved 2025-08-12 16:57 UTC

   The scheduled database maintenance is now complete, and the site is fully operational. Thank you for your patience and understanding while we carried out these updates.

Excerpts are shortened. Read the full incident on Patreon's status page.

Affected: Posts

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-08-07 20:10 UTC

   We've identified an issue that is preventing some members from accessing their memberships. We are currently investigating and we will update on this issue as quickly as we can.

2. resolved 2025-08-08 19:55 UTC

   This issue has been resolved and membership access has been reinstated for affected members. Thank you for your patience while we looked at this.

Excerpts are shortened. Read the full incident on Patreon's status page.

Affected: Signup / Login

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2025-08-07 15:48 UTC

   We're investigating an issue with Apple login and signups that is impacting some users. We're working to fix the problem as quickly as we can. We'll share another update shortly.

2. resolved 2025-08-07 19:31 UTC

   We have resolved the issue with Apple login and signups. Systems should be working as normal now. Thank you for your patience and understanding.

Excerpts are shortened. Read the full incident on Patreon's status page.

Affected: Payout, Payments Processing

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2025-07-02 01:21 UTC

   We’ve identified an issue that’s temporarily causing delays in payments processing for some users. We’re actively working on a fix and will share another update as soon as we have more information.

2. monitoring 2025-07-02 02:56 UTC

   We’ve identified the issue causing delays in payment processing and have put in a fix. At this time, payment processing has resumed and we are continuing to monitor progress.

3. resolved 2025-07-02 13:45 UTC

   Scheduled payments processing has concluded.

Excerpts are shortened. Read the full incident on Patreon's status page.

Affected: Patreon website

Failure mode: A schema or data migration caused the failure. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2025-06-26 14:53 UTC

   We'll be performing a scheduled database upgrade on June 26 at 9:15 AM PDT. The maintenance will last about 5 minutes, during which users may experience brief site issues. Normal service will resume once the update is complete.

2. resolved 2025-06-26 17:31 UTC

   The scheduled maintenance is now complete, and the site is fully operational. Thank you for your patience and understanding while we carried out the updates.

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-06-12 21:47 UTC

   We’re currently recovering from a disruption that began on June 12, 2025, due to an outage in an external authentication service, which caused issues with sign-ins and video uploads. We’ve taken steps to mitigate the impact, most services are now stable, and we’ll keep this page...

2. resolved 2025-06-12 23:55 UTC

   We're back! Patreon services should be up and running. Thanks for bearing with us.

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-06-10 21:01 UTC

   patreon.com is down for most users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

2. monitoring 2025-06-10 21:13 UTC

   We have identified the issue and are implementing a resolution. We'll share another progress update shortly.

3. resolved 2025-06-10 21:31 UTC

   We have mitigated the issue and most users should now be able to access patreon.com as expected, but we expect some intermittent failures over the next hour. Thanks for your patience and understanding.

Excerpts are shortened. Read the full incident on Patreon's status page.

Affected: Payments Processing

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. monitoring 2025-06-02 17:51 UTC

   One of our upstream providers is currently experiencing an issue that affects our ability to accept certain payment methods. We will continue to monitor and provide updates as they become available.

2. resolved 2025-06-02 19:59 UTC

   We have been notified that the underlying issue has been resolved.

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-05-12 16:04 UTC

   We are aware of an issue some users are experiencing uploading and viewing videos, and we are working towards resolution.

2. resolved 2025-05-12 19:05 UTC

   We’re back! Thanks for bearing with us.

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-05-09 18:40 UTC

   We are actively looking into site performance issues and latency.

2. resolved 2025-05-09 22:19 UTC

   A latency issue beginning at 11:40 PDT today is now resolved.

Excerpts are shortened. Read the full incident on Patreon's status page.

Affected: Payout

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. monitoring 2025-05-08 16:31 UTC

   One of our upstream providers is currently experiencing an issue which is affecting our ability to payout some users. We will continue to monitor provide updates as we receive them.

2. monitoring 2025-05-08 16:40 UTC

   One of our upstream providers is currently experiencing an issue which is affecting our ability to payout some users. We will continue to monitor and provide updates as we receive them.

3. resolved 2025-05-08 18:34 UTC

   The vendor has reported the issue is resolved. We will continue to monitor and ensure payouts are no longer impacted.

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2025-04-24 17:40 UTC

   We are aware of an issue that is impacting some of our users that are experiencing a stale chat inbox on iOS. We have identified the root cause, and will be rolling out an app fix on May 5 to correct the issue. Our Web and Android users remain unaffected. In the meantime, users...

2. resolved 2025-04-28 20:17 UTC

   The issue of chat lists being stale for some iOS users has been resolved. Please update your app to the latest version of Patreon on iOS if you are experiencing an issue.

Excerpts are shortened. Read the full incident on Patreon's status page.

Affected: Payout

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-04-06 07:09 UTC

   We are investigating issue with hyperwallet payouts. Hyperwallet payouts are temporarily disabled.

2. monitoring 2025-04-06 07:47 UTC

   Hyperwallet payouts are enabled back on as we are seeing success with recent payout attempts. We are monitoring the situation.

3. resolved 2025-04-06 07:55 UTC

   Hyperwallet payout issue is resolved.

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-04-03 20:31 UTC

   We are aware of an issue impacting some of our users where the "Login with Patreon" button has not been working. We are investigating and will provide updates soon.

2. investigating 2025-04-03 21:01 UTC

   We are aware of an issue impacting some of our users where the "Login with Patreon" button for 3rd party developers has not been working. We are investigating and will provide updates soon.

3. resolved 2025-04-03 21:24 UTC

   We have resolved the incident impacting log in for third party developers.

Excerpts are shortened. Read the full incident on Patreon's status page.

Affected: Payments Processing

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-02-06 11:36 UTC

   We are experiencing issues checking out with PayPal right now. We are investigating the issue.

2. resolved 2025-02-06 11:58 UTC

   We are now successfully processing PayPal transactions.

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2024-12-05 18:02 UTC

   We are investigating an issue with auto-payout related to PayPal customers. We have temporarily disabled manual PayPal payouts. We will provide an update shortly.

2. identified 2024-12-06 15:11 UTC

   We are resolving an issue with auto-payout related to PayPal customers. We have disabled manual PayPal payouts for impacted customers and are working with them directly.

3. resolved 2024-12-12 15:24 UTC

   We have resolved the issue with our users impacted by a PayPal duplication.

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2024-11-19 00:38 UTC

   Our website is currently down, we are investigating and will provide an update soon.

2. resolved 2024-11-19 00:50 UTC

   We have resolved the issue that was impacting our website availability.

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2024-11-18 21:33 UTC

   We are aware of an issue impacting our Acast integration functionality and are investigating.

2. resolved 2024-12-06 14:54 UTC

   We have resolved the issue with Acast.

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: A configuration change caused the failure. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2024-10-09 16:12 UTC

   We are aware that some creators have received multiple payouts from October 5 to October 8. We are investigating the issue and will provide updates shortly.

2. resolved 2024-10-10 16:20 UTC

   The automatic payout issue has been resolved. Our system underwent a maintenance period, which ended up triggering a new payout attempt later that same day. This second automatic payout collected any funds creators had in your account balance at the time. The issue has now been...

Excerpts are shortened. Read the full incident on Patreon's status page.

Affected: Payout, Payments Processing

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2024-10-05 00:25 UTC

   We are currently investigating an issue impacting payments and payouts. We will share updates as we make progress towards resolving the issue.

2. resolved 2024-10-05 02:54 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Patreon's status page.

Affected: Payments Processing

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2024-09-16 12:22 UTC

   We’re currently investigating an issue with card payments. We’ve identified the issue as a vendor outage. We’re working to fix the problem as quickly as we can. We’ll share updates as we have progress on resolving the issue.

2. monitoring 2024-09-16 12:52 UTC

   Our vendor has implemented a fix, we are monitoring results.

3. resolved 2024-09-16 13:37 UTC

   Card payment issues are now resolved.

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2024-09-03 16:33 UTC

   We are aware of an incident impacting creator's ability to access their payouts page. Creators can still access their withdraw page by going to the "Withdraw" tab. We will update the status page with more information shortly.

2. resolved 2024-09-03 17:01 UTC

   We are aware of an incident impacting creator's ability to access their payouts page. Creators can still access their withdraw page by going to the "Withdraw" tab. We will update the status page with more information shortly.

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2024-08-19 19:35 UTC

   We are aware of an issue that is impacting some of our users who are unable to open images on their iOS applications. We are actively investigating, and will deploy a fix shortly.

2. resolved 2024-09-03 16:39 UTC

   We are aware of an issue that is impacting some of our users who are unable to open images on their iOS applications. We are actively investigating, and will deploy a fix shortly.

Excerpts are shortened. Read the full incident on Patreon's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. monitoring 2024-07-30 20:56 UTC

   Payoneer has scheduled maintenance on Tuesday, July 30, 2024 from 2:00 pm PT - 4:00 pm PT. Payoneer payouts will be unavailable during this time. Payoneer payouts will become available upon completion of the maintenance period.

2. resolved 2024-07-31 00:12 UTC

   Payoneer has completed maintenance.

Excerpts are shortened. Read the full incident on Patreon's status page.