Mixpanel
Apps and SaaS. Source: Mixpanel status page.
- Incidents, last 90 days
- 5
- Median to mitigation
- 2h 26m
- Median to resolution
- 4h 59m
- p95 to resolution
- 7h 50m
- Naming an upstream provider
- 20%
- With a postmortem on the status page
- 20%
What failed, last 90 days
| A code release introduced the failure | 2 |
| A provider or third-party service this vendor depends on failed | 1 |
| The text does not say enough to tell | 1 |
Tagged by claude-haiku-5-5 from each incident's updates. See the methodology.
Incidents per month
All recorded incidents
Degraded Service for Requests to decide.mixpanel.com
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monitoring
We’ve received reports that requests to decide.mixpanel.com are failing. Any traffic sent through decide.mixpanel.com may be affected, including feature flags and event tracking. To restore service now, point requests to api.mixpanel.com (US), api-eu.mixpanel.com (EU), or...
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Temporary Data Ingestion Delay for US Projects
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
Names an upstream provider: Google Cloud.
Started during Google Cloud: Google Cloud Storage (GCS) customers experienced elevated latencies and error rates when performing upload or write operations..
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investigating
We are currently experiencing delays in our data ingestion pipeline, which is affecting real-time data for projects enrolled in the US projects, resulting in delays for a subset of projects. While no data is being lost, our engineering team is actively investigating the matter...
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identified
The issue has been identified and a fix is being implemented.
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identified
We've identified the cause of the ingestion delay as an upstream issue with our cloud storage provider, Google Cloud, impacting a subset of US projects. Google has confirmed this as a high-priority issue on their end but hasn't provided an ETA yet. We've deployed mitigations to...
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monitoring
Our metrics show ingestion is caught up and no longer experiencing delay. Google has not yet confirmed resolution of the underlying upstream issue on their end, so we’re continuing to monitor closely in case of recurrence.
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monitoring
We are continuing to monitor for any further issues.
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monitoring
No change since our last update, we continue to observe no active ingestion delay on our end, and all systems remain healthy. We’re continuing to monitor closely.
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monitoring
We are continuing to monitor for any further issues.
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monitoring
Systems have remained stable with no recurrence of the ingestion delay. We’re keeping a close eye on things while we wait for final confirmation from our upstream provider.
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resolved
This incident has been resolved. The upstream issue with our cloud storage provider has been fixed, and our ingestion pipeline has been operating normally with no active delays. No events were lost throughout this incident, all affected data was fully reprocessed. Thank you for...
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Degraded Query API Performance impacting US Projects
Affected: Application Availability (US)
Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
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investigating
Mixpanel is experiencing degraded Query API performance, resulting in HTTP 500 responses when querying reports for projects with US Data Residency. Projects with EU and IN Data Residency remain unaffected. We appreciate your patience while our engineers work to restore normal...
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identified
The issue has been identified and a fix is being implemented.
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monitoring
A fix has been implemented, and we're seeing improved success rates for the Query API. We will continue monitoring to ensure stability.
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resolved
This incident has been resolved.
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postmortem
# Mixpanel RCA: Temporary Query Service Disruption for US Projects August 26, 2026 # Summary Between approximately **2:02 PM and 3:19 PM PT on August 26, 2026**, projects in the US region experienced failures loading reports and running queries through the Mixpanel UI and Query...
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Issues Populating Event Properties in dropdown menus
Affected: Application Availability (US), Application Availability (EU), Application Availability (IN)
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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identified
We are currently experiencing issues with populating event properties in dropdown menus. We appreciate your patience while our engineers work to restore functionality. If you have any questions, please contact support@mixpanel.com
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identified
We are continuing to work on a fix for this issue.
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identified
We are continuing to work on a fix for this issue.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Mixpanel MCP: Get-Report degraded
Affected: Application Availability (US), Application Availability (EU), Application Availability (IN)
Failure mode: A code release introduced the failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are aware that the Get-Report tool in the Mixpanel MCP server is currently failing when called with skip_results: false. Report metadata is unaffected. We are investigating the issue and will provide updates as we have them.
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identified
The issue has been identified and fix is being implemented.
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monitoring
A fix has been deployed and we're now monitoring the results. Report queries in the Mixpanel MCP server should be functioning normally. We'll continue to watch closely and provide a final update once we've confirmed full resolution.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Issues serving responses by the Mixpanel agent
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently experiencing issues with the Mixpanel agent within the webapp. Our engineering team has been alerted and is investigating the issue and working to restore its functionality. We appreciate your patience as we work to resolve this matter. If you have any...
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investigating
the team continues to investigate the issue and next steps. Thanks for your patience.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Temporary Data Ingestion Delay for US Projects
Affected: Ingestion API Availability (US)
Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: A configuration change. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are currently experiencing delays in our data ingestion pipeline, which is affecting real-time data for projects enrolled in the US projects, resulting in delays for a subset of projects. While no data is being lost, our engineering team is actively investigating the matter...
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investigating
We are continuing to investigate this issue.
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identified
The issue has been identified and a fix is being implemented.
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identified
We are continuing to work on a fix for this issue.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
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postmortem
# Summary Between approximately **11:35 PM PT on July 10 and 7:19 AM PT on July 11, 2026**, data ingestion for Mixpanel projects in the US region ran behind by up to ~2 hours. During this window, reports and dashboards temporarily showed incomplete data — recent time ranges...
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Query API Degraded Performance
Affected: Application Availability (US), Application Availability (EU), Application Availability (IN)
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
Mixpanel is experiencing degraded performance with our Query API, including increased latency. You may see slow-loading reports or query errors. We appreciate your patience while our engineers work to restore normal functionality. We will post progress updates on our status...
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identified
The issue has been identified and a fix is being implemented.
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identified
Query latency has stabilized, though our team continues to investigate the underlying cause of the degraded performance. We will continue to post updates as our investigation progresses. Thank you for your patience.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Issue with Inviting and Deleting Users
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
Mixpanel is currently experiencing a disruption in the ability to invite and delete internal users within organizations. We appreciate your patience while our engineers work to restore this functionality. If you have any questions, please contact support@mixpanel.com
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identified
The issue has been identified and a fix is being implemented.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Temporary Data Ingestion Delay for US, India and EU projects
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are experiencing delays with our data ingestion and shuffling pipeline to projects with all projects. No data is being lost but as a result, real-time data is delayed. We appreciate your patience while our engineers work to restore real-time functionality. If you have any...
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identified
The issue has been identified and a fix is being implemented.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Temporary Data Ingestion Delay for US, India and EU projects
Affected: Application Availability (US), Application Availability (EU), Application Availability (IN)
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are experiencing delays with our data ingestion and shuffling pipeline to projects with US & India data residency. No data is being lost but as a result, real-time data is delayed. We appreciate your patience while our engineers work to restore real-time functionality. If you...
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investigating
We have now identified an ingestion delay for EU projects, and are continuing to investigate the issue. Thank you for your patience.
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identified
The issue has been identified, and a fix is being implemented.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Board Access Issues
Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
A subset of users are currently facing issues accessing boards that they previously had access to view. Our Engineering team is actively investigating and will update shortly.
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identified
The issues has been identified and a fix is being implemented. As a workaround boards can be explicitly shared with users who are having issues viewing them currently.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Query API degraded performance
Affected: Application Availability (US)
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
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investigating
We are experiencing degraded performance with our Query API, including increased latency. You may see slow-loading reports, incomplete query results, query errors, or data discrepancies. We appreciate your patience while our engineers work to restore normal functionality. We...
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identified
The issue has been identified and a fix is being implemented.
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identified
We are continuing to work on a fix for this issue.
-
identified
We are continuing to work on a fix for this issue.
-
identified
We are continuing to work on a fix for this issue.
-
identified
We are continuing to work on a fix for this issue.
-
identified
We are continuing to work on a fix for this issue.
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identified
We are continuing to work on a fix for this issue.
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identified
We are continuing to work on a fix for this issue.
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identified
We've continued to make progress on the issue affecting some US projects. Query success rates have returned to normal levels, and the related processing delays have also recovered. A subset of affected projects may still see incomplete data in query results while our recovery...
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identified
Recovery is progressing well. Query success rates remain at normal levels, and missing data has now been restored for a portion of affected projects. We're continuing the recovery process for the remaining affected projects and currently estimate full recovery within...
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identified
We are continuing to work on resolving this issue. Our current estimate for full recovery is approximately 3–5 hours. Some customers may still see incomplete data in reports until recovery is complete. We will continue to provide updates.
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identified
Recovery is continuing to progress and query latency has returned to normal levels. Our current estimate for full recovery is approximately 3–4 hours. Some customers may still see incomplete data in reports until recovery is complete. We will continue to provide updates.
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identified
We are investigating an increase in query latency that appears to be unrelated to the ongoing recovery. You may experience slower-loading reports. Our team is actively looking into the cause and we will provide an update shortly. Recovery is continuing to progress. Our current...
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identified
Query latency has returned to normal levels. We are continuing to monitor.
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identified
Query latency has returned to normal levels and has been resolved. Recovery is continuing to progress, and our current estimate for full recovery is approximately 4–5 hours. Some customers may still see incomplete data in reports until recovery is complete. We will continue to...
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identified
Recovery is continuing to progress. Our current estimate for full recovery is approximately 1-2 hours. Some customers may still see incomplete data in reports until recovery is complete. We will continue to provide updates.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
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postmortem
# Mixpanel RCA: Transient Data Access Issue, May 14, 2026 ## Summary On Thursday, May 14, 2026 at approximately 2:30 PM PT, a routine but infrequent cleanup operation in Mixpanel's storage system mistakenly removed a portion of production data files in addition to the unused...
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Data Volume Monitoring degraded performance
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
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identified
Data Volume Monitoring is again experiencing degraded performance due to a recurring upstream provider disruption. We're mitigating now.
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identified
We are continuing to work on a fix for this issue.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Data Volume Monitoring degraded performance
Affected: Application Availability (US)
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue that leads to degraded performance of Data Volume Monitoring in a subset of US-based projects. We truly appreciate your patience and apologize for the inconvenience. If you have any questions, please contact support...
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identified
An upstream service provider outage is causing this issue. We are deploying a fix to mitigate the disruption.
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monitoring
A fix has been implemented, and we are monitoring the result.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Snowflake pipeline exports degraded
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
A subset of projects are experiencing issues exporting data to the Snowflake warehouse via Mixpanel pipelines. We are currently investigating this issue.
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identified
We have identified the issue affecting Snowflake pipeline exports for a subset of projects, and our engineering team is working on a resolution.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Credit Card Processing Interruption
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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identified
We are currently experiencing an interruption with our credit card processing. Our engineers have identified the issue and are working on a fix.
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monitoring
A fix has been deployed, and all impacted accounts have had their billing re-run. If you continue to receive errors, please ensure the card on file is up to date. If you are still experiencing issues, please submit a support ticket.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Degraded Query API Performance impacting EU Projects
Affected: Application Availability (EU)
Failure mode: A zone, region or data center became unavailable. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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identified
Mixpanel is experiencing increased query latency for projects with EU residency, which may result in HTTP 500 responses when querying or saving reports. Projects with US and IN residency remain unaffected. Our engineering team is working on a resolution.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Error loading Mixpanel Webapp
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently experiencing issues with loading Mixpanel.com and are working to restore service as quickly as possible. Our team is investigating the issue and will provide updates as soon as we have more information. Thank you for your patience.
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identified
The issue has been identified and a fix is being implemented.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved. If Mixpanel is still not loading, please clear your cache and cookies.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Degraded MCP Availability
Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
A subset of users are experiencing OAuth issues when connecting to our MCP server. We are currently investigating this issue.
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identified
The issue has been identified and a fix is being implemented.
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monitoring
A fix has been implemented and we are monitoring the results.
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monitoring
We have partially mitigated the issue and are continuing to monitor for any further impact. We are also actively working to address the root cause.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Degraded MCP Availability
Failure mode: Login, tokens, certificates or credentials failed. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
A subset of users are experiencing OAuth issues when connecting to our MCP server. We are currently investigating this issue.
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identified
The issue has been identified and a fix is being implemented.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident is resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Delays with Integrations Syncs (Cohort Exports)
Affected: Data Export
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are currently experiencing delays with Cohort Syncs to external destinations, including custom webhooks and engagement platforms. Our team is investigating the issue and actively working on a resolution. We sincerely apologize for the inconvenience and thank you for your kind...
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monitoring
A fix has been implemented, and we are monitoring the results. Recurring cohort syncs should resume on the next scheduled run with no additional action required.
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monitoring
We are continuing to monitor for further issues. We have identified that a subset of Cohort Syncs are still experiencing delays and are working to resolve these remaining cases.
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monitoring
Additional fixes have been implemented. We are continuing to monitor for any further issues.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Degraded Query API Performance impacting US Projects
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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identified
Mixpanel is experiencing degraded Query API performance, resulting in HTTP 500 responses when querying or saving reports for projects with US residency. Projects with EU and IN residency remain unaffected. Our engineering team is working on a resolution.
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identified
We are continuing to work on a fix for this issue.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Errors Loading Mixpanel.com
Affected: Application Availability (US), Application Availability (EU), Application Availability (IN)
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently experiencing issues with loading Mixpanel.com and are working to restore service as quickly as possible. Our team is investigating the issue and will provide updates as soon as we have more information. Thank you for your patience.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Query Data Discrepancies
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently experiencing query data discrepancies and are working to restore service as quickly as possible. Our team is investigating the issue and will provide updates as soon as we have more information. Thank you for your patience.
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monitoring
Our Engineering team has identified the issue and deployed a fix - we will continue to review its performance and post another update if any instability reappears or when the problem is fully resolved
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
SSO outage
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
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identified
We are currently experiencing login issues for users authenticating through SSO. This appears to be caused by an ongoing Okta service outage. Our authentication broker (Okta) is experiencing downtime, which prevents successful SSO logins. Okta’s status page: We are currently...
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monitoring
Earlier today, our SSO authentication broker experienced a service disruption that impacted users attempting to log in to Mixpanel via SSO. During this period, some customers may have encountered intermittent login failures or increased latency during authentication. Okta has...
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Query API Errors
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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identified
We're experiencing elevated error rates for Query API requests, resulting in HTTP 500 responses for a small subset of users. Our engineering team is working on a resolution.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Degraded MCP Availability
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently investigating this issue.
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identified
The issue has been identified and a fix is being implemented.
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identified
We are continuing to work on a fix for this issue.
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monitoring
A fix has been implemented and we are monitoring the results.
-
monitoring
We are continuing to monitor for any further issues.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Temporary Data Ingestion Delay for Projects with EU Residency
Affected: Ingestion API Availability (EU)
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are currently experiencing delays in our data ingestion pipeline, affecting projects enrolled in the EU Residency program. As a result, real-time data for a subset of affected projects is delayed, including those forwarding data from the US to the EU. While no data is being...
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Elevated API Errors
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We're experiencing an elevated level of errors loading reports and successfully making calls to our non ingestion APIs. We are currently looking into the issue.
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investigating
We are continuing to investigate this issue.
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identified
The issue has been identified and a fix is being implemented.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Elevated /import Delays for a subset of US Projects
Affected: Ingestion API Availability (US)
Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: Not enough capacity for the load. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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identified
We identified an issue beginning at 12:30 AM PST where /import requests experienced elevated delays. Engineering has applied a fix to scale up the system, and it is recovering, though delays may persist until normal processing is fully restored. We will provide an update once...
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monitoring
The Engineering team has released a fix for the issue, and we are currently monitoring. Imported events should now be processed normally, and all reports are expected to return to their usual state.
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resolved
The issue has been resolved and all reports are showing imported events as usual. No events were lost during this incident, events were only delayed.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Temporary Data Ingestion Delay
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are currently experiencing delays in our data ingestion pipeline, which is affecting real-time data for a subset of projects. While no data is being lost, our engineering team is actively investigating the issue and working to restore real-time functionality as quickly as...
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monitoring
A fix has been implemented. We are monitoring the results and working through the backlog of traffic
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monitoring
All new data sent to Mixpanel should be ingested without delay. Some older traffic from the start of the incident is still being processed
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Temporary Data Ingestion Delay for US Projects
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are currently experiencing delays in our data ingestion pipeline, which is affecting real-time data for a subset of projects enrolled in the US projects, resulting in delays for a subset of projects. While no data is being lost, our engineering team is actively investigating...
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identified
The issue has been identified and a fix is being implemented.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Issues with loading Mixpanel.com
Affected: Application Availability (US), Application Availability (EU), Application Availability (IN)
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
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investigating
We are currently experiencing issues with loading Mixpanel.com and are working to restore service as quickly as possible. Our team is investigating the issue and will provide updates as soon as we have more information. Thank you for your patience.
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identified
We're continuing to see degraded query performance. The issues we're seeing are due to a latency with a downstream provider. The provider has been contacted and is investigating. We're continuing to work with our provider to resolve these issues.
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identified
We have requested a capacity increase with the downstream provider. The latency remains high, but the loading issues occur only intermittently now.
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monitoring
We're continuing to work together with the downstream provider and are seeing a recovery of the latency. Error rates for loading reports dropped to nearly 0. We are monitoring the performance for now and will update once the issue has been resolved completely.
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monitoring
Mixpanel.com is up and running again. We continue to monitor the performance and its stability, but for now, we are not experiencing any further latency.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Temporary ID Merge Delay (US Projects)
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are experiencing delays with ID Merge where it is taking more than 24 hours for identity management mappings to reflect their merged state in reports for US Projects. As a result, reports such as Funnels may show a decrease in conversion for the last few days. We truly...
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identified
The issue has been identified and a fix is being implemented.
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identified
We are continuing to process the data backlog. At this time, more than 24-hour delays with ID Merge are still expected. Thank you for your patience while we work on resolving this.
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identified
We continue to process the data backlog. Delays with ID Merge can still be expected during this time. Thank you for your patience while we work on resolving this.
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identified
We are continuing to process the data backlog of merges.
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identified
We are continuing to process the data backlog of merges. We have made a lot of progress in processing the data queue. Thank you for your patience while we work on resolving this.
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identified
We are continuing to process the data backlog of merges.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
US Pipeline Export Delays
Affected: Data Export
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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identified
We identified a Data Pipeline export delay affecting US-based projects. The underlying issue causing the delay has been fixed and we're increasing resources to catch up with the backlog. We'll post an update on progress as soon as we've seen a clear trend once the scale up is...
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identified
Our engineering team continues to work on scaling up our servers. At this time, we don't have a timeline to catching up with delayed tasks, but we continue to work and will post an update as soon as we have a trend.
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identified
The team continues to work on the backlog. At this time we don't have a clear ETA to catch up on the delayed tasks. It's estimated to require a few more hours. We will keep the page updated once a very estimate is available.
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identified
The team continues to work on the backlog. We'll post an update as soon as a reliable ETA is available on the backlog. Thanks for your patience.
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identified
Our engineering team continues to work on the issue. We'll share an update as soon as we have additional news
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monitoring
We are making significant progress on the backlog. At this moment, our estimated time for resolution is 1 hour.
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monitoring
We've made significant progress in addressing our backlog. The majority of tasks have been processed, with a small number still undergoing resolution. While most tasks have been cleared, a few may require additional time.
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monitoring
We're continuing to work through the remaining backlog, and we've narrowed it down to a small subset of tasks. Our team is actively addressing these remaining items to bring everything to full resolution. We appreciate your patience as we finalize these efforts.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Errors Loading Mixpanel.com
Affected: Application Availability (US), Application Availability (EU), Application Availability (IN)
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently experiencing issues with loading Mixpanel.com and are working to restore service as quickly as possible. Our team is investigating the issue and will provide updates as soon as we have more information. Thank you for your patience.
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identified
The issue has been identified and a fix is being implemented.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Errors Loading Reports
Affected: Application Availability (US), Application Availability (EU), Application Availability (IN)
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently experiencing issues with loading Mixpanel reports and are working to restore service as quickly as possible. Our team is investigating the issue and will provide updates as soon as we have more information. Thank you for your patience.
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identified
The issue has been identified and the Engineering team is working on a fix.
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monitoring
A fix has been implemented and all reports are loading now. Incident is considered resolved and from Support we will keep monitoring the situation.
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resolved
This incident has been fully resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Elevated error rates loading mixpanel.com
Failure mode: A code release introduced the failure. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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resolved
From approximately 1:20-1:25PM Pacific time customers may have experienced elevated error rates when trying to load reports on Mixpanel.com. The issue arose from a misconfigured deploy that was quickly fixed. No other Mixpanel services were affected by this incident.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Temporary Data Ingestion Delay for US Projects
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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monitoring
We are currently experiencing delays in our data ingestion pipeline, which is affecting real-time data for projects enrolled in the US projects, resulting in delays for a subset of projects. While no data is being lost, our engineering team has identified the issue and are...
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Errors Loading Mixpanel.com
Affected: Application Availability (US), Application Availability (EU), Application Availability (IN)
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently experiencing issues with loading Mixpanel.com and are working to restore service as quickly as possible. Our team is investigating the issue and will provide updates as soon as we have more information. Thank you for your patience.
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identified
The issue has been identified and a fix is being implemented.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Errors Loading Mixpanel.com
Affected: Application Availability (US), Application Availability (EU), Application Availability (IN)
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently experiencing issues with loading Mixpanel.com and are working to restore service as quickly as possible. Our team is investigating the issue and will provide updates as soon as we have more information. Thank you for your patience.
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investigating
We are continuing to experience issues. Reports are currently not loading, and our team is actively working on a fix to reestablish full service as quickly as possible. We want to assure you that ingested data is not affected via /track, /import, /engage, or /groups; all data is...
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identified
The issue has been identified and a fix is being implemented. We appreciate your continued patience as we work to resolve this. We will provide another update as soon as we have more information.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Temporary Data Ingestion Delay for Projects with EU Residency
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are currently experiencing delays in our data ingestion pipeline, affecting projects enrolled in the EU Residency program. As a result, real-time data for a subset of affected projects is delayed, including those forwarding data from the US to the EU. While no data is being...
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monitoring
A fix has been implemented. We monitor as the backlog has been ingested
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Temporary Data Ingestion Delay for Projects with EU Residency
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
-
investigating
We are currently experiencing delays in our data ingestion pipeline, affecting projects enrolled in the EU Residency program. As a result, real-time data for a subset of affected projects is delayed, including those forwarding data from the US to the EU. While no data is being...
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
BigQuery Export Pipeline Delays
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue impacting schematized BigQuery export pipelines, which has caused job delays and failure.
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identified
The issue has been identified and a fix is being implemented.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Mixpanel.com and APIs experiencing elevated errors
Affected: Application Availability (US), Ingestion API Availability (US), Application Availability (EU), Ingestion API Availability (EU), Application Availability (IN), Ingestion API Availability (IN), Data Export, Warehouse Connectors
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
Names an upstream provider: Google Cloud.
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investigating
Mixpanel is experiencing a website outage due to an issue with Google Cloud Platform. Data ingestion and export are affected as well. We are working to restore service as quickly as possible.
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identified
Due to the Google Cloud Platform outage, Mixpanel's Ingestion API endpoints, including event data (via /track and /import), user profile data (via /engage), and group profile data (via /groups) are experiencing elevated error rates. Data sent to these APIs that resulted in an...
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monitoring
Google has reported that their infrastructure is almost fully recovered. Mixpanel's EU and IN servers are fully recovered, while the US servers are still recovering. The website is back up, and error rates on the Ingestion API endpoints are decreasing. We are starting to receive...
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monitoring
Data ingestion in EU and IN servers have caught up and is no longer delayed. Data ingestion in US servers is still catching up.
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monitoring
The Mixpanel website and Export API have recovered. Data ingestion in US servers is still catching up.
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monitoring
Data ingestion in US servers has caught up and is no longer delayed. We will continue to monitor the situation.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Blog Temporarily Unavailable
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We're currently experiencing an issue with our blog page. Our team is actively working to resolve the problem and restore full access as soon as possible. We apologize for the inconvenience and appreciate your patience.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Degraded Ingestion API Performance (/import)
Affected: Ingestion API Availability (US)
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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monitoring
From April 15th at 5:38 PM to April 16th at 5:56 AM (PST), Mixpanel experienced degraded performance in one of our ingestion APIs, /import, where some data may not have been ingested correctly. At this moment, we advise our customers to resend any requests that received an empty...
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monitoring
We are continuing to monitor for any further issues.
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resolved
This incident has been resolved.
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postmortem
On April 15th, from 12:38 AM UTC to 12:45 PM UTC, our US /import API sent incorrect API responses for up to 10% of traffic. During this period, some requests to the US /import API \(and only this endpoint\) may have received a 200 OK response, even though the events were not...
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Temporary Data Ingestion Delay for Projects with US Residency
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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identified
We are currently experiencing delays in our data ingestion pipeline, which is affecting real-time data for projects enrolled in the US projects, resulting in delays for a subset of projects. While no data is being lost, our engineering team is actively investigating the matter...
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Temporary Data Ingestion Delay for Projects with EU Residency
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
-
identified
We are currently experiencing delays in our data ingestion pipeline, affecting projects enrolled in the EU Residency program. As a result, real-time data for a subset of affected projects is delayed, including those forwarding data from the US to the EU. While no data is being...
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.
Temporary Data Ingestion Delay for Projects with EU Residency
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
-
investigating
We are currently experiencing delays in our data ingestion pipeline, affecting projects enrolled in the EU Residency program. As a result, real-time data for a subset of affected projects is delayed, including those forwarding data from the US to the EU. While no data is being...
-
monitoring
A fix has been implemented and we are monitoring the results.
-
monitoring
We are continuing to monitor for any further issues.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Mixpanel's status page.