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sevanalysis

Linear

Apps and SaaS. Source: Linear status page.

Incidents, last 90 days
6
Median to mitigation
16m
Median to resolution
1h 1m
p95 to resolution
4d 14h
Naming an upstream provider
16%
With a postmortem on the status page
0%

What failed, last 90 days

A provider or third-party service this vendor depends on failed2
The text does not say enough to tell2
A code release introduced the failure1
A zone, region or data center became unavailable1

Tagged by claude-haiku-5-5 from each incident's updates. See the methodology.

Incidents per month

Hatched months are before the recorded history starts.

All recorded incidents

EU sync failure critical 2026-09-27 10:56 UTC 1h 6m

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    We are investigating an outage with our EU server. We'll post updates here as soon as possible.

  2. monitoring

    We've identified a faulty deployment and a restart has reenabled connections. EU users should be able to access Linear now and changes offline should now be synced. Please reach out to support@linear.app if you are experiencing issues. Given the scope and impact of the incident,...

  3. resolved

    The issues affecting EU Linear users from 00:55 to 11:15 UTC today have been resolved and changes made offline should now be synced. Please reach out to [support@linear.app](mailto:support@linear.app) if you are experiencing issues. We apologize for the downtime and are...

  4. resolved

    We've published a post mortem with details on this incident including a timeline of events and prevention steps for the future:

Excerpts are shortened. Read the full incident on Linear's status page.

Degraded performance in US region workspaces minor 2026-09-05 15:17 UTC 56m

Failure mode: A zone, region or data center became unavailable. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Linear's services(in particular the API and MCP server) are currently impacted for some users hosted in the US region. Our team is investigating and will provide an update shortly.

  2. monitoring

    Normal levels of operation have resumed, we'll continue to monitor the situation before marking fully resolved.

  3. resolved

    Normal levels of operation has been fully restored. Incident is now resolved and closed.

Excerpts are shortened. Read the full incident on Linear's status page.

Increased failures and latency for Android push notifications minor 2026-09-01 10:27 UTC 1h 56m

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. monitoring

    We're aware of upstream issues which may cause increased delays or failed delivery of Android push notifications primarily in the US region. We will continue to monitor the upstream providers status and keep our status site updated accordingly.

  2. resolved

    Normal functionality has resumed.

Excerpts are shortened. Read the full incident on Linear's status page.

Delayed actions for Linear agent and loops automations minor 2026-08-19 15:26 UTC 16m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Some customers may experience delayed responses from Linear agent and delayed runs for automated actions through Loops. We're investigating this issue now and will share an update as soon as possible.

  2. resolved

    Automated actions, including Loop automations and Linear Agent responses, are now processing normally. We’re taking steps to help prevent this from recurring.

Excerpts are shortened. Read the full incident on Linear's status page.

Documentation site failing to load none 2026-08-12 16:01 UTC 2m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    Linear docs are currently unable to load, we are making a change to fix this as soon as possible.

  2. resolved

    Documentation site now loads after refreshing.

Excerpts are shortened. Read the full incident on Linear's status page.

Codex integration sessions failing to start none 2026-08-10 03:54 UTC 4d 14h

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

Names an upstream provider: OpenAI.

  1. investigating

    Some users are unable to start Codex sessions from Linear. We’re investigating and working with the integration provider to resolve the issue.

  2. investigating

    The Codex integration remains unavailable for affected users due to an underlying delivery issue. We are continuing to work with OpenAI, who has confirmed its teams are investigating."

  3. resolved

    The connection between Linear and OpenAI was failing and has now been rectified.

Excerpts are shortened. Read the full incident on Linear's status page.

Some customers are seeing issues with Linear loading major 2026-07-16 16:47 UTC 1h 33m

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Some customers are experiencing issues with Linear loading. We are investigating - apologies for the inconvenience.

  2. investigating

    Some customers in the US region are still experiencing issues with Linear loading. We have rolled back a recent change and are continuing to mitigate the issue, but some affected users may still see problems. We’ll share another update shortly.

  3. monitoring

    We are seeing improvements after updates and are continuing to monitor for stability.

  4. resolved

    Recent feature roll-outs added extra load to our databases, and a fix has been implemented. Thank you for your patience while we worked to resolve this.

Excerpts are shortened. Read the full incident on Linear's status page.

App not loading for some users in India major 2026-06-30 20:12 UTC 1h 32m

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    Some users in India may be experiencing difficulties loading Linear in the web and desktop apps. We are investigating the issue and working to mitigate it.

  2. identified

    We identified regional networking issues from an upstream provider affecting some users in India, which may prevent Linear from loading. We’re continuing to monitor the situation and will share further updates as we learn more.

  3. resolved

    An upstream regional networking issue impacted access for some Linear users in India. The issue has now been resolved, and our service is operating normally for all regions.

Excerpts are shortened. Read the full incident on Linear's status page.

Some customers experiencing issues with Linear loading and syncing major 2026-06-22 15:27 UTC 2h 48m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We have had reports of Linear not loading for some users. We are investigating and will be back with further updates as soon as possible.

  2. investigating

    We are continuing to investigate to narrow down the root cause. We apologise for the inconvenience this is causing, thank you for your continued patience.

  3. investigating

    Our team is still actively investigating. We'll provide a further update by 17:45 UTC - thank you for your continued patience.

  4. monitoring

    We are seeing improvements after updates, and users are now able to load and sync in Linear again. We are continuing to monitor improvements.

  5. resolved

    Some customers were experiencing issues with Linear loading and syncing. Performance has returned to normal, and the issue is resolved. We appreciate your patience while we worked on this.

Excerpts are shortened. Read the full incident on Linear's status page.

EU sync delays for some workspaces minor 2026-06-22 10:27 UTC 33m

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. monitoring

    Some users with EU-hosted workspaces may be experiencing delays syncing changes. Service is recovering, and we are monitoring performance.

  2. resolved

    Some users with EU-hosted workspaces experienced delays syncing changes for a short period of time this morning. Sync performance has returned to normal, and the issue is resolved. Thank you for your patience while we worked on this.

Excerpts are shortened. Read the full incident on Linear's status page.

Increased latency while using Linear minor 2026-06-17 22:52 UTC 25m

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    We're investigating reports of general latency when taking actions in Linear — we're working to confirm the suspected root cause and remediate the degradation. We'll provide updates as we have them.

  2. monitoring

    We’ve rolled back a recent change that may have contributed to the slowdown and performance is improving. We’re keeping a close eye on continued recovery.

  3. resolved

    The increased latency has been resolved, and Linear should be operating normally again. We rolled back the query change that caused the slowdown and have confirmed performance has recovered.

Excerpts are shortened. Read the full incident on Linear's status page.

Some users may experience errors loading code diffs minor 2026-06-17 17:05 UTC 2h 59m

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Some users may be experiencing errors when loading code diffs in Linear. We are investigating and will share an update as soon as we have more information.

  2. monitoring

    We identified the cause of errors when navigating to _Reviews_ and reverted the impacting change. Reported errors are stabilizing, and affected users should see recovery after refreshing Linear. We are monitoring to ensure continued stability.

  3. monitoring

    The revert resolved broader errors affecting navigation to the Reviews tab. However, a smaller subset of errors continues when opening specific pull requests. We are investigating these remaining cases and monitoring recovery as we work toward full resolution.

  4. monitoring

    We identified and addressed the remaining cause of errors affecting specific pull requests. The Reviews experience is now functioning normally, and any remaining affected users should see recovery after refreshing Linear. We’re monitoring for continued stability before fully...

  5. resolved

    This issue has been resolved, and the Reviews experience is functioning normally — thank you for your patience. If you continue to see any trouble, please reach out to support@linear.app and we'll take a look!

Excerpts are shortened. Read the full incident on Linear's status page.

Some customers seeing delays minor 2026-06-16 15:05 UTC 6h 50m

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Some users may be experiencing delays when using automations, including the Linear Agent and Asks. We are investigating and will provide updates as more information becomes available.

  2. investigating

    Some users in our US and European regions continue to experience delayed responses from Linear Agent and some other automations including Asks. We have increased service capacity and are continuing to work towards restoring normal response times.

  3. monitoring

    Agent responses and other delayed workflows should now be operating normally. We’re continuing to monitor performance to ensure recovery remains stable.

  4. monitoring

    Processing continues to operate normally, and we have not observed further errors. We’re continuing to monitor performance to ensure the recovery remains stable.

  5. resolved

    The delays affecting agent responses and other workflows have been resolved. We're sorry for the disruption.

Excerpts are shortened. Read the full incident on Linear's status page.

Problems with right-clicking or opening context menus on issues minor 2026-06-15 10:58 UTC 5m

Failure mode: A code release introduced the failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We're investigating a problem with the right-click/context menu on issues. Command menu or keyboard shortcuts are functional as a workaround in the meantime. We'll keep our status site updated with news as we work towards a fix.

  2. resolved

    We've identified the problem and deployed a fix. You may need to refresh (⌘+R / CTRL+R) to get the latest changes.

Excerpts are shortened. Read the full incident on Linear's status page.

Partial Linear outage minor 2026-06-09 17:08 UTC 40m

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Linear is currently unavailable for many users across the web and desktop apps. We are investigating a partial outage, and will post an update shortly.

  2. monitoring

    Linear should now be available again. We’re monitoring recovery to ensure service remains stable.

  3. resolved

    This incident has been resolved, and Linear is operating normally across all regions. We rolled back the affected services and have confirmed that error rates remain normal. We apologize for the disruption.

Excerpts are shortened. Read the full incident on Linear's status page.

In-App Contact Form experiencing issues minor 2026-06-04 12:49 UTC 2h 20m

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We’re currently investigating an issue affecting the in-app contact form. In the meantime, if you need to reach our support team, please contact us directly at [support@linear.app](mailto:support@linear.app "support@linear.app"). We’ll share another update as soon as we have...

  2. investigating

    The problem with in-app submissions is still being worked on, we've isolated the problem and it should be restored soon.

  3. monitoring

    We've confirmed that new submissions through our in-app contact form are being received successfully again. We're continuing to process and review messages that were impacted and will follow up with affected customers as quickly as possible. Thank you for your patience while we...

  4. resolved

    We've resolved the issue affecting submissions through our in-app contact form, and new support requests are being received successfully again. Our team will continue reviewing and replying to delayed support requests as quickly as possible. We apologize for the delay and...

Excerpts are shortened. Read the full incident on Linear's status page.

Linear Agent code intelligence tools failing to run minor 2026-06-03 14:07 UTC 12m

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. identified

    Due to an upstream provider outage, code intelligence requests through the Linear Agent are currently failing to process. We'll continue to observe the situation and once the upstream issue is resolved we'll resolve our status.

  2. resolved

    Normal functionality has resumed to the Linear Agent's coding intelligence features.

Excerpts are shortened. Read the full incident on Linear's status page.

Delays affecting event processing in our US region none 2026-05-31 18:49 UTC 1h 14m

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We’re investigating delays affecting event processing for some workspaces hosted in our US region. This may cause updates in Linear to appear delayed or out of date. We’re actively working on a fix and will share another update as soon as we have more information.

  2. monitoring

    We’ve implemented a fix for delays affecting updates for some workspaces hosted in our US region, and processing has resumed. Some users may still see delayed or out-of-date information while the remaining backlog clears. We’re continuing to monitor recovery closely.

  3. resolved

    We’ve resolved the delays that were affecting updates for some workspaces hosted in our US region, and service should now be operating normally. We hit an unexpected condition in our event processing that caused the system to back up. If you still see stale information in...

Excerpts are shortened. Read the full incident on Linear's status page.

Linear not loading for some users critical 2026-05-28 14:25 UTC 56m

Failure mode: Security incident or emergency response to a vulnerability. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We’re investigating an issue causing Linear to fail to load for some users. You may see a network error while opening the app while this is ongoing. We’re working on mitigation and will share another update as soon as we have more information.

  2. investigating

    We’re continuing to investigate an issue causing Linear to fail to load for some users. You may see a network error when opening the app while this incident is ongoing. We will share another update as soon as we have more information and we're sorry for the difficulty in the...

  3. resolved

    This incident has now been resolved and Linear should now be loading normally again for all users. We identified an error with DDOS protection rules being applied in error, and applied mitigation changes to prevent this from affecting user logins. If you still run into problems...

Excerpts are shortened. Read the full incident on Linear's status page.

Asks Email Intake failing critical 2026-05-28 13:45 UTC 31m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We’re investigating an issue causing email intake for Linear Asks to fail. Emails sent to intake addresses may bounce, and new issues may not be created from Asks intake emails while we work on mitigation. We’ll share another update as soon as we have more information.

  2. identified

    We’re continuing to investigate an issue affecting Linear Asks email intake. Emails sent to intake addresses may bounce, and new asks will not be created from email while this is ongoing. We are working to restore email intake functionality and will continue share updates as...

  3. resolved

    Asks email intake has been restored and is working again. We identified the issue and implemented a fix, and have confirmed the flow is working again end to end. Please reach out to support@linear.app if you experience any problems with email intake after this time.

Excerpts are shortened. Read the full incident on Linear's status page.

Resolved - Delayed background processing for some users in EU region none 2026-05-25 13:27 UTC -17m

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. resolved

    Task processing in our EU region was briefly delayed from 12:45 to 13:05 UTC after capacity scaled down too far, which slowed some background actions from completing normally. We scaled capacity back up and processing has recovered. Service should now be operating normally.

Excerpts are shortened. Read the full incident on Linear's status page.

Resolved: Degraded search quality for some US workspaces none 2026-05-22 08:34 UTC -12m

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. resolved

    Earlier today, some US customers may have seen degraded or incomplete search results for a number of hours. This issue has now been resolved, and search should be working normally again. The impact was caused by backed-up event processing, which has since been cleared. We’re...

Excerpts are shortened. Read the full incident on Linear's status page.

Investigating delays in background processing minor 2026-05-19 04:02 UTC 54m

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We’re investigating delays in background processing. This may affect things like notifications, emails, webhooks, automations, and some integrations. We’re working to identify the cause and mitigate the issue, though are seeing early signs of stabilization.

  2. monitoring

    We identified failures with our event processing and our backlog of events has returned to regular levels and delays are no longer significant. We're continuing to monitor for stability.

  3. resolved

    We mitigated the issue causing delays in background event processing, and the backlog has returned to regular levels. Systems are operating normally — you should no longer experience issues with notification or email delivery, webhooks, or other event-driven updates. Please...

  4. monitoring

    We've monitoring further delays in background activity that have affected some users in recent days. While most of the service is operating normally, some notifications and updates may still be delayed as recovery continues for affected users. We’re seeing improvement and will...

  5. monitoring

    We're continuing to work through a backlog of delayed background activity affecting some users. This includes delays to email and Slack notifications as well as webhooks. We've scaled up our infrastructure to process the backlog more quickly and are actively monitoring progress....

  6. monitoring

    We’ve identified the cause of the delays affecting background activity for some users, including notifications, webhooks, and other asynchronous updates. We’re actively applying remediation to reduce pressure on our task processing system and restore normal performance. We’ll...

  7. monitoring

    We’ve addressed the issue that was causing delays in background task processing earlier today, and task activity has been operating normally again for the past few hours. A remaining search indexing backlog means some recent changes may still take a few more hours to appear in...

  8. resolved

    We’ve resolved the issue that caused delays in background task processing and search indexing. Systems are now operating normally again. Recent changes should appear as expected in search, and you should no longer experience delays with notifications, webhooks, automations, or...

Excerpts are shortened. Read the full incident on Linear's status page.

Errors affecting workspaces using cycles minor 2026-05-18 21:43 UTC 14m

Failure mode: A schema or data migration caused the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. monitoring

    From approximately 21:15 to 21:20 UTC, customers using cycles may have seen errors in Linear. This was caused by unintended side effects from an internal migration related to ongoing performance and technical-debt improvements. Our team identified the issue quickly, rolled back...

  2. resolved

    As noted, an internal migration related to ongoing performance and tech-debt improvements caused errors affecting customers using cycles. Our team identified and reverted the issue quickly, and service has now fully recovered. We appreciate your patience as we worked to resolve...

Excerpts are shortened. Read the full incident on Linear's status page.

Degraded Slack integration performance major 2026-05-14 14:51 UTC 1h 7m

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. identified

    We’re investigating an incident affecting Linear Asks, Slack, and Slack agent functionality due to an upstream provider issue. Some Slack-related workflows may be delayed or unavailable. We're monitoring the situation and will share updates as soon as possible.

  2. identified

    We’re still investigating an incident affecting Linear Asks, Slack, and Slack agent functionality due to an upstream provider issue. Some Slack-related workflows may be delayed or unavailable while this is ongoing. We’ll share an update as soon as the upstream issue is resolved...

  3. resolved

    This incident has been resolved. Linear Asks, Slack, and Slack agent functionality should now be operating normally after the upstream provider issue was fixed.

Excerpts are shortened. Read the full incident on Linear's status page.