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sevanalysis

Imgur

Apps and SaaS. Source: Imgur status page.

Incidents, last 90 days
0
Median to mitigation
none resolved
Median to resolution
none resolved
p95 to resolution
none resolved
Naming an upstream provider
no incidents
With a postmortem on the status page
no incidents

Incidents per month

All recorded incidents

Imgur Outage critical 2025-07-12 02:47 UTC 1h 31m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating issues causing sitewide outages across all platforms.

  2. resolved

    We're back!

Excerpts are shortened. Read the full incident on Imgur's status page.

Intermittent issues loading content minor 2024-04-01 17:05 UTC 24h 38m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are aware of ongoing site issues across all platforms and the team is actively investigating. In the meantime, expect to see total blank screens, various errors all mixed in with small moments of functionality.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Ongoing hiccups loading content on Imgur none 2024-02-27 16:00 UTC 40h

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload, Imgur Commercial API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    We are actively investigating continued issues with our systems. As these issues continue you may sporadically see errors when loading content, posting, commenting, favouriting, etc.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    It's a new day and we're still running around to try and resolve these issues

  4. resolved

    We're back in action, baby! All functions of the site have returned to normal.

Excerpts are shortened. Read the full incident on Imgur's status page.

Ongoing intermittent issues loading content minor 2023-05-12 21:00 UTC 26h 50m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload, Imgur Commercial API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are working to address ongoing issues causing degraded performance across all platforms causing errors on apps, blank screens to appear, and generally wonky behavior.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Blank tiles minor 2022-12-01 23:30 UTC 3h 11m

Affected: Desktop Site, iOS App, Android App

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are aware of and investigating an issue preventing content from loading on some devices.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. monitoring

    We are continuing to monitor for any further issues.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Platform wide outage major 2022-08-08 21:15 UTC 1h 13m

Affected: Desktop Site, iOS App, Android App, Upload

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are investigating overcapacity reports across all platforms

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Degraded Performance across all platforms minor 2022-06-24 13:37 UTC 7h 58m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are seeing a rise in errors across all aspects of Imgur including viewing content, upvoting posts or comments, and uploading

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Degraded performance major 2022-06-23 22:54 UTC 3h 5m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently experiencing degraded performance across all platforms and are investigating this issue

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Android issues none 2022-03-26 15:00 UTC 2d

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. resolved

    We have been experiencing sporadic issues serving content to Android devices. Please note that despite this saying resolved, these are ongoing and may continue as we continue to investigate and resolve the underlying issues faced.

Excerpts are shortened. Read the full incident on Imgur's status page.

Content not displaying properly minor 2022-03-23 00:23 UTC 16h 36m

Affected: Desktop Site, iOS App, Android App

Failure mode: CDN or edge layer failed or served bad content. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are investigating issues causing users to see blank tiles instead of content when they load Imgur

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Overcapacity errors critical 2021-12-25 03:22 UTC 2h 10m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: Not enough capacity for the load. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are investigating an issue causing an outage across all platforms

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Site-wide outage critical 2021-12-24 08:24 UTC 46m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating a site-wide outage. This affects all platforms causing errors loading content on apps and blank pages on mobile or desktop.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. monitoring

    We are continuing to monitor for any further issues.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Site-wide outage critical 2021-12-22 07:27 UTC 6m

Affected: Mobile Web, iOS App, Android App, Upload

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating reports of content not loading across all platforms.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

"Most Viral" is not populating critical 2021-12-15 16:00 UTC 32h 24m

Affected: Android App

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are investigating reports of content not loading within the "Most Viral" sort on Android devices.

  2. investigating

    We are unfortunately now seeing a site-wide outage affecting all platforms. The team is working hard to locate and squash the bug to blame!

  3. investigating

    We appear to be out of the woods across most platforms! However, issues loading most viral continue and are still being investigated.

  4. identified

    The issue has been identified and a fix is being implemented.

  5. identified

    We are continuing to work on a fix for this issue.

  6. identified

    We continue to investigate issues loading content on Android, as well as monitor a fix to recently seen site-wise loading issues

  7. identified

    We continue to investigate reports of content not loading within the "Most Viral" sort on Android devices.

  8. monitoring

    An update to the Android app which resolves this has been submitted to the Play Store (v5.7.2). We hope for it to be available to everyone soon and appreciate your patience as we've worked on this.

  9. resolved

    Our latest Android app version 5.7.2 is live in the Play Store featuring a fix to this. Please update!

Excerpts are shortened. Read the full incident on Imgur's status page.

Upload errors critical 2021-06-26 01:35 UTC 6h 25m

Affected: Upload

Failure mode: A code release introduced the failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are investigating reports of "internal expectation failed" errors on iOS and uploads that do not complete on Android

  2. investigating

    We continue to investigate this issue. Uploads on desktop are completing normally in the meantime.

  3. investigating

    The team continues to work hard on this issue and we hope to have a solution soon.

  4. identified

    The issue has been identified and a fix is in progress.

  5. monitoring

    A fix has been implemented and we are monitoring the results.

  6. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Errors when accessing Imgur pages on apps and desktop minor 2021-05-21 22:40 UTC 2h 52m

Affected: Desktop Site, iOS App, Android App

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating a rise in errors when accessing Imgur content on both desktop and our apps.

  2. investigating

    We are continuing to investigate this issue.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Outage 03/27 major 2021-03-27 21:51 UTC 3h 4m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently experiencing an outage. We are investigating, and working on a fix.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Outage 3/13 critical 2021-03-14 05:12 UTC 48m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are current investigating an ongoing sitewide outage

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Outage 2/23 critical 2021-02-23 22:21 UTC 33m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are investigating a rise in overcapacity, 500, and 503 errors

  2. identified

    The issue has been identified and a fix is being implemented.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Outage 2/19 critical 2021-02-19 19:42 UTC 3d 21h

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are unfortunately down once more.

  2. investigating

    Currently the site is experiencing frequent intermittent downtime. As such you may experience total whitepaging or overcapacity messages, errors with votes sticking, comment sections not loading, posts not loading, notifications not loading, or error messages immediately...

  3. investigating

    We are still working to resolve these issues.

  4. investigating

    While these issues have not yet been resolved they are appearing less frequently.

  5. investigating

    We are continuing to experience periods of frequent intermittent downtime. You may experience overcapacity messages, errors uploading or posting content, issues voting on content, as well as pages or portions of pages failing to load. Please bear with us as we continue to work...

  6. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Degraded Performance 02/19 minor 2021-02-19 15:18 UTC 3h 3m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We continue to see intermittent periods of reduced performance, and we are investigating.

  2. investigating

    We are continuing to investigate this issue.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Degraded Performance 02/18 minor 2021-02-18 14:46 UTC 6h 12m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are seeing a continuation of spotty performance stemming from yesterday's outage. Our teams are working hard to resolve, and we appreciate your patience.

  2. resolved

    Following a period of sustained stability, we are resolving this incident.

Excerpts are shortened. Read the full incident on Imgur's status page.

Outage 2/17 critical 2021-02-17 17:38 UTC 11h 22m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently seeing a sitewide outage. This is impacting both desktop and apps. We are investigating.

  2. identified

    We have identified the issue, and we are working a solution. We appreciate your patience while the downtime continues.

  3. identified

    We are continuing to work on a fix for this issue.

  4. monitoring

    We're not of the woods yet and will continue to monitor the situation as we get closer to a full recovery.

  5. investigating

    We appear to have gotten ahead of ourselves and are once again in a bad state. The team is investigating this latest issue now.

  6. monitoring

    We have recovered from this latest spike and are back to monitoring the ongoing situation as work towards a full recovery.

  7. investigating

    While the original issue earlier today appears to have been mitigated we are unfortunately now experiencing short intermittent outages.

  8. monitoring

    We appear to be stable but will continue to monitor the situation closely.

  9. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Issues Loading 01/28 minor 2021-01-28 22:00 UTC 3h 5m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating user reports related to page loading.

  2. resolved

    This incident has stabilized, and we have resolved the incident.

Excerpts are shortened. Read the full incident on Imgur's status page.

Outage 2 01/20 minor 2021-01-20 22:16 UTC 3h 20m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are seeing a continuation of earlier 400 errors, and we are investigating.

  2. identified

    We are continuing to work on this issue. Performance may be intermittent as we progress.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Outage 01/20 minor 2021-01-20 18:45 UTC 1h 8m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating a spike in 400 errors.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Imgur is overcapacity critical 2021-01-19 19:08 UTC 18m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating this issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Sitewide outage critical 2021-01-16 01:27 UTC 16m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating this issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Outage 1/7/21 major 2021-01-07 21:02 UTC 3h 1m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are investigating a spike in 400 errors. Users may experience degraded performance, issues logging in, or loading posts while we work to resolve.

  2. monitoring

    We have identified the issue, implemented a fix, and we are now monitoring for stability. We will continue to monitor this issue and related site stability for the next hour.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Sitewide issues major 2021-01-07 00:05 UTC 50m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    The issue has been identified and a fix is being implemented.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Outage 12/25 major 2020-12-25 19:53 UTC 10h 32m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are continuing to investigate an ongoing issue, related to yesterday's outage.

  2. monitoring

    A fix has been implemented, and we are monitoring our stability over the next few hours. We will report once stable.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Sitewide outage critical 2020-12-24 23:15 UTC 6h 8m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating this issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. investigating

    We are currently investigating this issue.

  4. monitoring

    A fix has been implemented and we are monitoring the results.

  5. monitoring

    We are continuing to monitor for any further issues.

  6. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

12/11 Outage major 2020-12-11 21:36 UTC 3h 4m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload, DNS, AWS EC2

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently experiencing a widespread outage on desktop. We will update as we work to resolve the issue.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Upload Errors minor 2020-11-30 21:06 UTC 26m

Affected: Upload

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently experiencing issues with the upload function. We are investigating.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Incident #2 - 11/23 minor 2020-11-23 22:13 UTC 2h 18m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently experiencing intermittent outages.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

11/23 - 400 Errors minor 2020-11-23 19:52 UTC 39m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating this issue.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Outage 11/7 minor 2020-11-07 16:42 UTC 6h 3m

Affected: Desktop Site, iOS App, Android App, Upload

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We're investigating a spike in 400 errors. We are investigating!

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Outage 10/27 - 10/29 major 2020-10-27 14:27 UTC 2d 3h

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload, Imgur Commercial API

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are seeing a spike in 429 errors. This is related to yesterday's outages. We are investigating.

  2. investigating

    Our teams continue to work around the clock to resolve this issue. Service stability is intermittent. We will update as information becomes available.

  3. investigating

    We're continuing to work on this issue. In the meantime, users may see degraded performance including 429 errors, being logged out of your account abruptly, inability to comment, trouble viewing your posts or favorites, intermittent overcapacity errors, error messages such as...

  4. monitoring

    A fix has been implemented and we are monitoring closely.

  5. monitoring

    We have identified some issues which we have triaged. Things appear to be fairly normal again, though we continue to monitor for possible hiccups along the way to recovery. If further issues are discovered, we will take action. https://i.imgur.com/B6rbamU.gifv

  6. monitoring

    We are continuing to see intermittent degraded performance resulting from issues spanning the last two days.

  7. monitoring

    While we continue to make headway on this issue, we have been able to make a number of improvements that mitigate downtime, although some errors may persist intermittently.

  8. monitoring

    We have made further improvements overnight, which may have resulted in brief downtime. We will continue to monitor for stability issues today, and provide updates as required.

  9. resolved

    Thus far today our recurring issues have cleared. We have taken quite a few steps to triage the issues we'd identified. Though behind the scenes we are still actively monitoring our infrastructure (https://i.imgur.com/C0MYp.gif), things appear to be all clear for now.

Excerpts are shortened. Read the full incident on Imgur's status page.

Outage #2 10/26 major 2020-10-26 19:18 UTC 6h 22m

Affected: Mobile Web, iOS App, Android App, Upload, Imgur Commercial API

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are reopening our earlier outage report due to a spike in 429 errors. We are investigating at this time.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. identified

    This issue has unfortunately returned once more and we are working to resolve it once again.

  4. monitoring

    We appear to be in a more stable state at this time but we are not in the clear. We will continue to monitor and work to resolve this in its entirety.

  5. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Outage 10/26 major 2020-10-26 15:22 UTC 3h 2m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload, Imgur Commercial API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We've detected an outage resulting in 400-Errors, and users being logged out. We are investigating.

  2. identified

    We have identified the cause of the issue, and we're working hard to resolve it.

  3. identified

    This issue is still ongoing.

  4. monitoring

    We have implemented a fix, and our earlier issues seem to be stabilizing. We'll continue to monitor for the next hour.

  5. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

API Outage, 400 Errors, Login Errors. major 2020-10-20 17:32 UTC 1h 25m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload, Imgur Commercial API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are investigating an issue that is resulting in 400 errors, and issues with logins.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

400 Errors, Users Being Logged Out major 2020-10-09 13:12 UTC 1h 21m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload, Imgur Commercial API

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    We have received reports of users being logged out, and 400-errors site-wide. We are investigating.

  2. identified

    We've identified the issue. We are working a fix.

  3. monitoring

    We are returning to stability, and are continuing to monitor. This outage was a result of an existing connectivity outage upstream.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Service Outage major 2020-10-07 20:21 UTC 55m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are aware of an issue causing 502 errors across our service. We are investigating.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We are continuing to investigate this issue.

  4. monitoring

    We have addressed the issue, and are stabilizing. We will continue to monitor.

  5. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Site wide outage major 2020-09-24 19:10 UTC 1h 19m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are investigating an issue that is causing content to fail to load across all platforms. This is also causing users to be signed out of their accounts.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Sitewide outage major 2020-09-23 18:46 UTC 43m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating 400 errors on desktop which are also affecting notifications on our apps.

  2. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Upload errors critical 2020-09-10 00:49 UTC 48m

Affected: Upload

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are investigating reports of upload errors across desktop. This issue does not appear to affect our apps.

  2. resolved

    We have resolved these upload errors now.

Excerpts are shortened. Read the full incident on Imgur's status page.

Outage major 2020-09-08 19:35 UTC 30m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are investigating 400 errors on desktop and loading errors on mobile.

  2. resolved

    This incident has been resolved. Please resume browsing once again!

Excerpts are shortened. Read the full incident on Imgur's status page.

Site wide outage critical 2020-09-04 03:08 UTC 16m

Affected: Desktop Site, Mobile Web, iOS App, Android App, Upload

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are aware of a site wide issue impacting access to Imgur across desktop and apps and are investigating.

  2. investigating

    We are continuing to investigate this issue.

  3. monitoring

    We have identified the issue and are monitoring a fix.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.

Partial DNS Outage major 2020-08-13 02:51 UTC 2h 19m

Affected: Desktop Site, DNS

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are aware of an outage impacting our front end services for some users. We are investigating, and will update as soon as possible.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We are continuing to investigate an outage impacting some DNS providers and users.

  4. investigating

    We continue to investigate and monitor the issue in cooperation with our DNS provider.

  5. monitoring

    The issue has been identified and with an assist from our DNS provider fixes are being applied. Major public DNS providers are now resolving the site correctly. We continue to monitor the issue resolution in progress.

  6. resolved

    We believe this issue to be largely resolved now. Some DNS providers may still have an errant record cached, but those should self-heal as their caches expire.

Excerpts are shortened. Read the full incident on Imgur's status page.

Content is not populating on the homepage major 2020-02-25 18:03 UTC 1h 55m

Affected: Desktop Site, iOS App, Android App

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue which is preventing content tiles from displaying.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Imgur's status page.