Gusto

Affected: Gusto.com website, Payroll, Benefits, HR, Gusto Mobile

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-06-25 22:06 UTC

   We’re investigating now. We’ll keep this page updated as we fix the problem.

2. resolved 2026-06-25 22:27 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Payroll, Benefits, HR

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-06-23 18:20 UTC

   Some customers may be unable to run payroll at this time.

2. resolved 2026-06-23 19:16 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Payroll, Benefits, HR, Gusto Mobile, API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-03-25 23:45 UTC

   Some administrators are unable to run payroll

2. investigating 2026-03-25 23:54 UTC

   We are continuing to investigate this issue.

3. investigating 2026-03-26 01:15 UTC

   We are continuing to investigate this issue.

4. investigating 2026-03-26 01:17 UTC

   We are continuing to investigate this issue.

5. investigating 2026-03-26 01:50 UTC

   We are continuing to investigate this issue.

6. resolved 2026-03-26 01:51 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Gusto.com website, Payroll, Benefits, HR, Gusto Mobile, API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-12-16 18:16 UTC

   We are currently investigating this issue.

2. investigating 2025-12-16 18:22 UTC

   We are continuing to investigate this issue.

3. monitoring 2025-12-16 20:38 UTC

   A fix has been implemented and we are monitoring the results. Please try to access your Gusto app, and reach out to support for any issues.

4. resolved 2025-12-16 20:57 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Chat System

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-11-07 14:35 UTC

   We are currently investigating an outage with our chat channel, please consider phone or email for support.

2. investigating 2025-11-07 15:46 UTC

   We are continuing to investigate this issue.

3. resolved 2025-11-07 15:46 UTC

   We are continuing to investigate this issue.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Payroll, Benefits, HR

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-10-24 19:39 UTC

   We have identified the root cause of the issue impacting Payroll. Our team is implementing a solution and taking necessary steps to mitigate the impact. We will keep you updated as we work toward full resolution.

2. resolved 2025-10-24 19:54 UTC

   On October 24, 2025 from 11:42 AM PT to 12:52 PM PT, some users were unable to login and run a payroll. All services are now operating normally. Thank you for your patience.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Gusto.com website, API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-06-26 18:45 UTC

   We are currently investigating this issue.

2. investigating 2025-06-26 18:55 UTC

   We are continuing to investigate this issue.

3. investigating 2025-06-26 19:00 UTC

   We are continuing to investigate this issue.

4. monitoring 2025-06-26 19:28 UTC

   A fix has been implemented and we are monitoring the results.

5. resolved 2025-06-26 20:32 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Payroll, Benefits, HR

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2025-02-17 19:24 UTC

   Performance is currently degraded on the Gusto settings page, Gusto is aware and working on a resolution.

2. resolved 2025-02-17 20:13 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Gusto.com website, API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2024-11-22 19:09 UTC

   We are currently investigating an issue where customers are unable to access their Gusto accounts. This is also impacting the performance of our API.

2. investigating 2024-11-22 19:09 UTC

   We are continuing to investigate this issue.

3. investigating 2024-11-22 19:16 UTC

   We are continuing to investigate this issue.

4. identified 2024-11-22 19:29 UTC

   The issue has been identified and a fix is being implemented.

5. resolved 2024-11-22 20:57 UTC

   Customers should no longer be experiencing slowness and errors in Gusto.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Payroll, Benefits, HR, API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2024-11-20 17:09 UTC

   We are currently investigating an issue where customers are experiencing slowness and errors in their Gusto dashboard. This is also impacting the performance of our API.

2. resolved 2024-11-20 17:22 UTC

   Customers should no longer be experiencing slowness and errors in their Gusto dashboard.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Payroll, Benefits, HR, API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2024-11-19 20:08 UTC

   We are currently investigating an issue where customers are experiencing slowness and errors in their Gusto dashboard. This is also impacting the performance of our API.

2. resolved 2024-11-19 20:33 UTC

   Customers should no longer be experiencing slowness and errors in their Gusto dashboard.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Gusto.com website, Payroll, Benefits, HR

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2024-10-31 17:09 UTC

   We're aware that some customers may experience slowness resulting in an error. We are actively investigating the issue.

2. monitoring 2024-10-31 17:17 UTC

   Customers should no longer be experiencing slowness and errors due to this issue.

3. resolved 2024-10-31 18:20 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Chat System

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2024-10-17 14:35 UTC

   We are currently investigating this issue. For support, please request a call through the Support tab of your Gusto account.

2. identified 2024-10-17 15:57 UTC

   The issue has been identified and a fix is being implemented.

3. monitoring 2024-10-17 16:01 UTC

   A fix has been implemented and we are monitoring the results.

4. resolved 2024-10-17 16:08 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Phone System

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2024-09-19 14:16 UTC

   We have identified an issue that has resulted in longer wait times when calling Gusto. Feel free to use chat for immediate assistance. We are working to resolve this issue as quickly as possible.

2. resolved 2024-09-19 15:19 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Gusto.com website, API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2024-09-17 01:31 UTC

   We are currently investigating this issue.

2. identified 2024-09-17 02:29 UTC

   The issue has been identified and a fix is being implemented.

3. monitoring 2024-09-17 03:05 UTC

   A fix has been implemented and we are monitoring the results.

4. resolved 2024-09-17 04:50 UTC

   No issues have been seen since 8:42p PT, we consider this issue resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Gusto.com website, Payroll, Benefits, HR

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2024-09-10 20:57 UTC

   We are currently investigating this issue.

2. investigating 2024-09-10 21:03 UTC

   We are continuing to investigate this issue.

3. monitoring 2024-09-10 21:05 UTC

   A fix has been implemented and we are monitoring the results.

4. monitoring 2024-09-10 21:17 UTC

   We are continuing to monitor for any further issues. Some pages are loading slowly.

5. resolved 2024-09-10 21:34 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Payroll, Benefits, HR

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2024-08-05 22:04 UTC

   We are currently investigating this issue.

2. investigating 2024-08-05 22:12 UTC

   We are continuing to investigate this issue.

3. resolved 2024-08-05 22:14 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: API

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

Names an upstream provider: Cloudflare.

1. investigating 2024-06-20 19:36 UTC

   We are currently investigating this issue.

2. investigating 2024-06-20 20:35 UTC

   We are continuing to investigate this issue.

3. resolved 2024-06-20 20:36 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Gusto.com website

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2024-04-15 16:36 UTC

   We are currently investigating this issue.

2. investigating 2024-04-15 16:40 UTC

   We are continuing to investigate this issue.

3. investigating 2024-04-15 17:58 UTC

   We are continuing to investigate this issue.

4. resolved 2024-04-15 17:59 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Phone System

Failure mode: Traffic surge or denial-of-service attack. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2024-03-19 21:13 UTC

   We are currently investigating this issue.

2. resolved 2024-03-19 21:55 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Gusto.com website, API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2024-03-15 22:42 UTC

   We are currently investigating this issue.

2. investigating 2024-03-15 22:45 UTC

   We are continuing to investigate this issue.

3. resolved 2024-03-15 22:55 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Payroll, Benefits, HR

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2024-03-09 00:48 UTC

   We are currently investigating this issue.

2. resolved 2024-03-09 00:58 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Gusto.com website, API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2024-02-07 23:46 UTC

   We are currently investigating this issue.

2. investigating 2024-02-08 00:00 UTC

   We are continuing to investigate this issue.

3. resolved 2024-02-08 00:10 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Gusto.com website, API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2024-01-17 21:23 UTC

   We are currently investigating this issue.

2. resolved 2024-01-17 22:21 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Gusto.com website, API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2024-01-17 17:37 UTC

   We are currently investigating this issue.

2. resolved 2024-01-17 17:40 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Gusto.com website, API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2024-01-16 19:10 UTC

   We are currently investigating this issue.

2. investigating 2024-01-16 19:12 UTC

   We are continuing to investigate this issue.

3. investigating 2024-01-16 20:48 UTC

   We are continuing to investigate this issue.

4. investigating 2024-01-16 20:52 UTC

   We are aware of potential error messages that customers may be experiencing when accessing Gusto. Our teams are working to resolve this as a top priority. For voice support, you may reach us at (800) 936-0383. Thank you for your patience at this time.

5. resolved 2024-01-16 21:32 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Phone System

Failure mode: Traffic surge or denial-of-service attack. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2024-01-10 23:02 UTC

   We are currently investigating this issue.

2. resolved 2024-01-11 01:01 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Phone System

Failure mode: Traffic surge or denial-of-service attack. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2024-01-03 19:42 UTC

   We are currently investigating this issue.

2. resolved 2024-01-03 22:00 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Gusto.com website

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2023-11-27 18:45 UTC

   We are currently investigating this issue.

2. resolved 2023-11-27 19:43 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Gusto.com website, Gusto Mobile

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2023-11-27 14:42 UTC

   We are currently investigating this issue.

2. investigating 2023-11-27 15:05 UTC

   We are continuing to investigate this issue.

3. investigating 2023-11-27 15:48 UTC

   We are continuing to investigate this issue.

4. resolved 2023-11-27 15:48 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Phone System, Chat System

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2023-10-19 14:05 UTC

   We are currently investigating this issue.

2. investigating 2023-10-19 14:40 UTC

   We are continuing to investigate this issue.

3. investigating 2023-10-19 14:58 UTC

   We are continuing to investigate this issue.

4. resolved 2023-10-19 17:16 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Two-factor authentication text messages

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2023-09-28 16:52 UTC

   We are currently investigating this issue.

2. investigating 2023-09-28 17:13 UTC

   We are continuing to investigate this issue.

3. resolved 2023-09-28 19:50 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Phone System, Email System, Chat System

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2023-09-18 18:27 UTC

   The issue has been identified and a fix is being implemented.

2. resolved 2023-09-18 19:23 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Phone System

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2023-09-08 14:06 UTC

   The issue has been identified and a fix is being implemented.

2. resolved 2023-09-08 14:24 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Gusto.com website

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2023-09-05 22:51 UTC

   We are currently investigating this issue.

2. monitoring 2023-09-06 00:09 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2023-09-06 00:12 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Phone System

Failure mode: Traffic surge or denial-of-service attack. Root cause: Not enough capacity for the load. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2023-08-21 15:51 UTC

   We are currently experiencing high call volume and may experience high hold times.

2. investigating 2023-08-21 15:59 UTC

   We are continuing to investigate this issue.

3. investigating 2023-08-21 16:27 UTC

   We are continuing to investigate this issue.

4. monitoring 2023-08-21 16:47 UTC

   A fix has been implemented and we are monitoring the results.

5. resolved 2023-08-21 16:53 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Payroll, Benefits, HR

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2023-08-03 13:32 UTC

   We are currently investigating this issue.

2. identified 2023-08-03 14:32 UTC

   The issue has been identified and a fix is being implemented.

3. monitoring 2023-08-03 23:00 UTC

   A fix has been implemented and we are monitoring the results.

4. resolved 2023-08-03 23:04 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Payroll, Benefits, HR, Phone System

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2023-07-07 14:37 UTC

   We are currently investigating this issue. For support, please contact us at (800) 936-0383.

2. monitoring 2023-07-07 15:21 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2023-07-07 15:28 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Gusto.com website, Payroll, Benefits, HR, API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2023-07-06 21:13 UTC

   We are currently investigating this issue.

2. investigating 2023-07-06 21:13 UTC

   We are continuing to investigate this issue.

3. investigating 2023-07-06 21:15 UTC

   We are continuing to investigate this issue.

4. identified 2023-07-06 21:46 UTC

   The issue has been identified and a fix is being implemented.

5. identified 2023-07-06 21:53 UTC

   We are continuing to work on a fix for this issue.

6. monitoring 2023-07-06 21:54 UTC

   A fix has been implemented and we are monitoring the results.

7. resolved 2023-07-06 22:02 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Payroll, Benefits, HR

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2023-06-30 17:52 UTC

   We are currently investigating this issue.

2. monitoring 2023-06-30 18:00 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2023-06-30 19:00 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Payroll, Benefits, HR

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2023-06-14 22:14 UTC

   We are currently investigating this issue.

2. resolved 2023-06-15 01:06 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: AWS apigateway-us-east-1

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2023-06-13 21:11 UTC

   The issue has been identified and a fix is being implemented.

2. resolved 2023-06-13 22:03 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Payroll, Benefits, HR, Two-factor authentication text messages

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2023-06-08 14:39 UTC

   We are currently investigating this issue.

2. identified 2023-06-08 15:06 UTC

   The issue has been identified and a fix is being implemented.

3. resolved 2023-06-08 17:05 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Payroll, Benefits, HR

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2023-05-30 20:49 UTC

   We are currently investigating this issue.

2. resolved 2023-05-30 21:30 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Payroll, Benefits, HR, API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2023-05-11 20:21 UTC

   We are currently investigating this issue.

2. resolved 2023-05-11 20:55 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Payroll, Benefits, HR, API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2023-05-04 22:33 UTC

   We are currently investigating this issue.

2. resolved 2023-05-04 22:45 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Payroll, Benefits, HR

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2023-05-03 21:23 UTC

   We are currently investigating this issue.

2. monitoring 2023-05-03 21:33 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2023-05-03 21:44 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Payroll, Benefits, HR

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2023-03-01 21:35 UTC

   We are currently investigating this issue.

2. monitoring 2023-03-01 22:31 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2023-03-02 00:01 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Payroll, Benefits, HR

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2023-02-24 00:07 UTC

   We are currently investigating this issue.

2. monitoring 2023-02-24 00:31 UTC

   A fix has been implemented and we are monitoring results. Please process payroll and reach out through the Help tab of your account if you need an expedite.

3. resolved 2023-02-24 13:59 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.

Affected: Payroll, Benefits, HR

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2023-02-23 18:55 UTC

   We are currently investigating this issue. Please do not process contractor payments at this time.

2. monitoring 2023-02-23 19:02 UTC

   A fix has been identified and we are monitoring results. Please review contractor payments to ensure processed payments are correct.

3. resolved 2023-02-23 23:25 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gusto's status page.