Graphite
Apps and SaaS. Source: Graphite status page.
- Incidents, last 90 days
- 4
- Median to mitigation
- 7m
- Median to resolution
- 28m
- p95 to resolution
- 5h 27m
- Naming an upstream provider
- 25%
- With a postmortem on the status page
- 0%
What failed, last 90 days
| The text does not say enough to tell | 3 |
| A provider or third-party service this vendor depends on failed | 1 |
Tagged by claude-haiku-5-5 from each incident's updates. See the methodology.
Incidents per month
Hatched months are before the recorded history starts.
All recorded incidents
Merge queue is erroring for some customers
Affected: Merge Queue
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently investigating this incident.
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identified
We are continuing to work on a fix for this incident.
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monitoring
We implemented a fix and are currently monitoring the result.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Graphite's status page.
Graphite Dashboard failing to load
Affected: Dashboard
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently investigating this incident.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Graphite's status page.
Graphite Dashboard may not load
Affected: AI Reviews, Merge Queue, GitHub, Slack notifications, Dashboard, CLI
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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monitoring
We have taken corrective action and are seeing recovery. [app.graphite.com](http://app.graphite.com) is loading for most users. We are continuing to monitor and will confirm full resolution shortly.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Graphite's status page.
GitHub is experiencing an outage. Some actions may be impacted.
Affected: GitHub
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
Names an upstream provider: GitHub.
Started during GitHub: Incident with GitHub.com.
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identified
We're continuing to monitor the situation. More information can be found on the GitHub status page:
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monitoring
We’re seeing signs of recovery. We’re continuing to monitor our service health and GitHub's upstream status ( )
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Graphite's status page.
GitHub API outage affecting Graphite actions.
Affected: GitHub
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
Names an upstream provider: GitHub.
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monitoring
Jul 16, 22:00:17 GMT+0 - Monitoring -
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Graphite's status page.
Increases in Github rate-limit failures
Affected: Dashboard
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We're investigating some users seeing a higher number of request failures due to hitting Github rate limits.
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monitoring
We have implemented a fix and the number of affected users/organizations is decreasing. We will update again soon when resolved!
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Graphite's status page.
GitHub is experiencing an outage. Some actions may be impacted.
Affected: GitHub
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
Names an upstream provider: GitHub.
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identified
We're continuing to monitor the situation. More information can be found on the GitHub status page: Note: repositories hosted on-prem using GitHub Enterprise Server are not affected.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Graphite's status page.
GitHub is experiencing an outage. Some actions may be impacted.
Affected: GitHub
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
Names an upstream provider: GitHub.
-
identified
We're continuing to monitor the situation. More information can be found on the GitHub status page: Note: repositories hosted on-prem using GitHub Enterprise Server are not affected.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Graphite's status page.
Graphite dashboard is unavailable
Affected: Dashboard
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently investigating this incident.
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monitoring
We are rolling out a fix
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Graphite's status page.
The PR page is failing for some users. We are investigating.
Affected: Dashboard
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
The PR page is failing for some users. We are investigating.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Graphite's status page.
Our servers are experiencing instability. Some users are affected.
Affected: Slack notifications, CLI, Dashboard
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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monitoring
We implemented a fix and are currently monitoring the result. May 13, 19:02:27 GMT+0 - Identified -
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monitoring
We implemented a fix and are currently monitoring the result. As part of our mitigation, Automations have been temporarily disabled
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monitoring
We implemented a fix and are currently monitoring the result. Automations have been reenabled.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Graphite's status page.
Merge queue is erroring for some customers
Affected: Merge Queue
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
investigating
We are currently investigating this incident.
-
monitoring
We implemented a fix and are currently monitoring the result.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Graphite's status page.
Our servers are experiencing instability. Some users are affected.
Affected: Dashboard
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
monitoring
We implemented a fix and are currently monitoring the result. May 8, 06:11:14 GMT+0 - Identified -
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Graphite's status page.
Our servers are experiencing instability. Some users are affected.
Affected: CLI, Dashboard
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
monitoring
We implemented a fix and are currently monitoring the result. May 7, 22:22:51 GMT+0 - Identified -
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Graphite's status page.
GitHub is experiencing an outage. Some actions may be impacted.
Affected: GitHub
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
Names an upstream provider: GitHub.
-
identified
We're continuing to monitor the situation. More information can be found on the GitHub status page: Note: repositories hosted on-prem using GitHub Enterprise Server are not affected.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Graphite's status page.
Graphite app not loading
Affected: Dashboard
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
The web application is not loading correctly, we're looking into it!
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resolved
The web app is back to working normally.
Excerpts are shortened. Read the full incident on Graphite's status page.
Delayed processing of github webhooks
Affected: Slack notifications, Dashboard
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
Data on graphite might be out of date due to delayed webhook processing on our end, working on remediation now
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Graphite's status page.
GitHub is experiencing an outage. Some actions in Graphite are affected.
Affected: GitHub
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
Names an upstream provider: GitHub.
-
identified
We're continuing to monitor the situation. More information can be found on the GitHub status page: Note: repositories hosted on-prem using GitHub Enterprise Server are not affected.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Graphite's status page.
Slow PR Page / inbox loads
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
The Graphite PR inbox, and PR page are experiencing slow response times for some users. We are investigating.
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monitoring
We implemented a fix and are currently monitoring the result.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Graphite's status page.
The Graphite CLI, PR inbox, and PR page are failing for some users. We are investigating.
Affected: CLI, Dashboard
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
The Graphite CLI, PR inbox, and PR page are failing for some users. We are investigating.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Graphite's status page.
Merge queue processing delays
Affected: Merge Queue
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
investigating
We are currently investigating this incident.
-
monitoring
We implemented a fix and are currently monitoring the result.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Graphite's status page.
Graphite's servers are experiencing instability. Some users are affected.
Affected: Slack notifications, CLI, Dashboard
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
monitoring
We implemented a fix and are currently monitoring the result. Apr 6, 14:05:00 GMT+0 - Identified -
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Graphite's status page.
We are seeing issues with the GitHub API causing failures with some operations
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
Names an upstream provider: GitHub.
-
investigating
We are currently investigating this incident.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Graphite's status page.
GitHub is experiencing an outage. Some actions in Graphite are affected.
Affected: GitHub
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
Names an upstream provider: GitHub.
-
identified
We're continuing to monitor the situation. More information can be found on the GitHub status page: Note: repositories hosted on-prem using GitHub Enterprise Server are not affected.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Graphite's status page.
GitHub is experiencing an outage. Some actions in Graphite are affected.
Affected: GitHub
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
Names an upstream provider: GitHub.
-
identified
We're continuing to monitor the situation. More information can be found on the GitHub status page: Note: repositories hosted on-prem using GitHub Enterprise Server are not affected.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Graphite's status page.