Grammarly
Apps and SaaS. Source: Grammarly status page.
- Incidents, last 90 days
- 4
- Median duration
- 2h 25m
- p95 duration
- 7h 22m
- Naming an upstream provider
- 0%
- With a postmortem on the status page
- 0%
What failed, last 90 days
| The text does not say enough to tell | 3 |
| Login, tokens, certificates or credentials failed | 1 |
Tagged by claude-haiku-5-5 from each incident's updates. See the methodology.
Incidents per month
All recorded incidents
Issues with Superhuman Go not loading or showing error messages
Affected: Superhuman Go & Agents
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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identified
Superhuman Go may fail to load the conversation or may display an error message. Our engineers are investigating the issue and will provide an update shortly.
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resolved
The incident has been resolved. Superhuman Go is back up and running.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Chat is not working at go.superhuman.com
Affected: Superhuman Go & Agents
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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identified
Some users might see this error while using chat at go.superhuman.com: "Darn, looks like we're unable to load this page." We're working on a fix. Thanks for your patience!
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Users May Experience Login Issues Across Some Grammarly and Superhuman Products
Affected: Grammarly for Windows, Grammarly for Mac, Grammarly Editor, Grammarly's Browser Extension, Login, Snippets and Knowledge Share
Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We’re currently working through a service disruption that is preventing some of our users from accessing their documents in the Grammarly Editor. We apologize for any inconvenience, and updates will be provided as they become available.
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investigating
We are continuing to investigate this issue.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
monitoring
We are continuing to monitor for any further issues.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Go may work slowly or intermittently
Affected: Superhuman Go & Agents, Superhuman Go browser extension, Generative AI assistance
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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identified
We're currently working on a fix for an issue causing slow performance in Go. Users may experience delays when loading, editing, or saving documents at app.grammarly.com or using Go & agents. Our team is actively looking into the issue and working to restore normal performance...
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monitoring
A fix has been implemented, and we're monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Login to Grammarly via superhuman.com may be temporarily unavailable
Affected: Login
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
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identified
We have identified an issue affecting access to Grammarly services via superhuman.com. This may be related to a temporary Amazon CloudFront outage. We apologize for any inconvenience, and updates will be provided as they become available.
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monitoring
We introduced temporary changes to mitigate this issue during CloudFront's outage. Access to Grammarly via superhuman.com should now be restored. We are monitoring the results.
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resolved
Amazon has resolved the CloudFront service outage, and our services are back to normal.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Some Grammarly and Superhuman users may be unable to log in
Affected: Login
Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
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investigating
We’re currently working through a service disruption that is preventing our users from logging in or resetting passwords. We apologize for any inconvenience, and updates will be provided as they become available.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
PDF reports may not be available in the Grammarly Editor
Affected: Grammarly Editor
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We’re currently investigating an issue with generating or downloading PDF reports in the Grammarly Editor. We apologize for any inconvenience and will provide an update as soon as possible.
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identified
The issue has been identified and a fix is being implemented.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Generative AI features may not work as expected in Grammarly for Windows
Affected: Grammarly for Windows
Failure mode: A configuration change caused the failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We’re investigating an issue with Grammarly for Windows, where generative AI features don't work or the following error message appears: "No api version specified in query params." We apologize for any inconvenience and will provide updates as they become available.
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resolved
This issue has been resolved, and the error message should disappear in a couple of minutes. Thanks for your patience!
Excerpts are shortened. Read the full incident on Grammarly's status page.
Document Creation, Upload, and Opening Failing in Grammarly Editor
Affected: Grammarly Editor
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are investigating an issue that prevents some users from creating new documents in the Grammarly Editor. Affected users may see errors or find that the “New doc” button does not respond. Other Grammarly features may be slow or intermittently unavailable while we work to...
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identified
The issue has been identified and a fix is being implemented.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
The Grammarly Editor is not working as expected
Affected: Grammarly Editor
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently experiencing a service interruption that may cause the Grammarly Editor to be slow or unresponsive. Some users may also have trouble connecting to Grammarly. Sorry about that! We're investigating the cause and will provide an update as soon as possible.
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monitoring
A fix has been implemented, and we're monitoring the results.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Increased latency across Grammarly product offerings
Affected: Grammarly for Windows, Grammarly for Mac, Grammarly Editor, Grammarly's Browser Extension, Grammarly for Android, Grammarly for iPhone, Grammarly for iPad, Login, Writing Suggestions, Generative AI assistance, Plagiarism Detection, Grammarly for Microsoft Office
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue causing Grammarly's product offerings and features to work intermittently or slower than usual. We will update you as soon as we have more information. Thank you for your patience!
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investigating
We're continuing to investigate this issue. Some Grammarly users may have trouble logging in or see "Service unavailable" when trying to use Grammarly.
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investigating
We're still looking into this issue. We'll provide an update as soon as we can.
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monitoring
We've implemented a fix, so you should be able to log in and use Grammarly and Superhuman. We're monitoring the results of this fix and will provide further updates.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
The AI-powered Docs is not working as expected
Affected: Grammarly Editor
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently experiencing a service interruption that is preventing users from accessing the AI-powered Docs experience. Some of your documents will not be accessible at this time. Sorry about that! We're investigating the cause and will provide an update as soon as possible.
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monitoring
A fix has been implemented and we are monitoring the results.
-
monitoring
We are continuing to monitor for any further issues.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Some agents may be unavailable or work intermittently
Affected: Superhuman Go & Agents
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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identified
We're experiencing an issue with some agents, such as Gmail, Outlook, Salesforce, and Jira, may be unavailable or intermittently work in Grammarly, Superhuman, and Coda. We're actively working on a fix and will provide an update as soon as one is available.
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resolved
This issue has been resolved, and the functionality should be restored.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Scheduled Maintenance: Subscription Management
Affected: Account Management
Failure mode: A configuration change caused the failure. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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identified
We are currently experiencing an issue affecting subscription management. New subscription creation is currently unavailable. Active subscriptions are unaffected. However, some admins may be unable to add or remove users. We are investigating and will share updates soon.
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identified
We are performing scheduled maintenance related to subscription management. During this maintenance window, new subscriptions cannot be created, and some subscription administrators may be unable to add or remove users from existing subscriptions. Existing subscriptions and...
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resolved
The scheduled maintenance related to subscription management has been successfully completed. All subscription-related functionality has been fully restored. Existing subscriptions and active users were not impacted during this maintenance. Thank you for your patience.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Some Grammarly users may be unable to log in using Facebook
Affected: Login
Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
Some users may experience difficulties logging in using Facebook as a sign-in method. We apologize for the inconvenience.
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identified
We are still looking into this issue. If you cannot log in via Facebook, please set a password for your account by following these steps: https://support.grammarly.com/hc/en-us/articles/360058560411. Thank you for your patience!
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Some Grammarly users may be unable to log in
Affected: Login
Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We’re currently working through a service disruption that is preventing some of our users from logging in. We apologize for any inconvenience, and updates will be provided as they become available.
-
monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
We're experiencing a service interruption
Affected: Grammarly for Windows, Grammarly for Mac, Grammarly Editor, Grammarly's Browser Extension, Grammarly for Android, Grammarly for iPhone, Grammarly for iPad, Login, Writing Suggestions, Generative AI assistance, Snippets and Knowledge Share, AI detection, Plagiarism Detection, Account Management, Grammarly for Microsoft Office
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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identified
Grammarly users may experience a service interruption. We’ve identified the root cause of this issue. Please bear with us while we are working on a fix. We will keep you updated on our progress.
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monitoring
A fix has been implemented and we are monitoring the results.
-
monitoring
You should now be able to use our product offerings as expected. We will continue to monitor the situation and will share another update once the issue is fully resolved. Thank you for your patience.
-
monitoring
Some users may still be unable to access their documents at app.grammarly.com, and our team is working to restore full access. We’ll share another update as soon as the issue is resolved. In the meantime, the service interruption has been resolved, and you can now access our...
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monitoring
Some users may still be unable to access their documents at app.grammarly.com, and our team is working to restore full access. We’ll share another update as soon as the issue is resolved. In the meantime, the service interruption has been resolved, and you can now access our...
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Supehuman Go and AI Chat experience temporary service interruption
Affected: Grammarly Editor, Grammarly's Browser Extension, Generative AI assistance
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently investigating this issue.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Users encounter an error when creating or opening a document in Docs at https://app.grammarly.com/
Affected: Grammarly Editor
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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identified
The issue has been identified and a fix is being implemented.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Issues logging in at https://superhuman.com and https://app.grammarly.com
Affected: Login
Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
Users are having trouble logging in at https://superhuman.com and https://app.grammarly.com websites. We are looking into the problem and will update everyone as soon as we have more information.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
monitoring
We are continuing to monitor for any further issues.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
AI Grader and Citation Finder agents are not working as expected.
Affected: Grammarly Editor, Generative AI assistance
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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identified
We are currently experiencing a service disruption that might affect the AI Grader and Citation Finder agents. We’ve identified the root cause of this issue. Please bear with us while we are working on a fix. We will keep you updated on our progress.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Service interruption: Grammarly suggestions may not be fully available
Affected: Writing Suggestions
Failure mode: A configuration change caused the failure. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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monitoring
We're experiencing a service interruption that may affect our writing suggestions or other features. We’re restoring our text-processing infrastructure configuration. Some users may still experience reduced functionality while we complete this process.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Service interruption: Issues with writing suggestions
Affected: Grammarly for Windows, Grammarly for Mac, Grammarly Editor, Grammarly's Browser Extension, Grammarly for Android, Grammarly for iPhone, Grammarly for iPad, Writing Suggestions, Generative AI assistance, Snippets and Knowledge Share, AI detection, Plagiarism Detection, Grammarly for Microsoft Office
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
-
identified
We're experiencing a service interruption that may affect our writing suggestions or other features. The issue has been identified, and we're working on a fix. Some users might already see improvements, while others might still experience issues accessing the suggestions or...
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identified
We're continuing to work on this issue. Updates will be provided as soon as they become available. Thanks for your patience!
-
identified
We're still working on a solution for this issue. Most users should be able to log in to your Grammarly account and access our product offerings. Some users might experience issues with Grammarly's writing suggestions. We will provide another update shortly.
-
identified
We are still actively working to fully resolve this issue. We appreciate your continued patience and will share another update as soon as more information becomes available.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Grammarly is experiencing a service interruption: issue identified
Affected: Grammarly for Windows, Grammarly for Mac, Grammarly Editor, Grammarly's Browser Extension, Grammarly for Android, Grammarly for iPhone, Grammarly for iPad, Login, Billing Service, Writing Suggestions, Generative AI assistance, Snippets and Knowledge Share, AI detection, Plagiarism Detection, Account Management, Email Preference Management, Help Center, Email delivery, Grammarly for Microsoft Office
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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monitoring
We’re experiencing some service interruptions at the moment. Some users may have trouble logging in to their accounts, accessing documents, or connecting to Grammarly. Other users may not be able to see suggestions or corrections from Grammarly. The issue has been identified and...
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monitoring
The root cause has been found, and we’re actively working on a fix. Some users might already see improvements as recovery continues. We appreciate your patience.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Issues with text checking in the Grammarly Editor
Affected: Grammarly Editor
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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identified
We’re currently working on a fix for an issue that is preventing Grammarly from checking text for some users in the Grammarly Editor. We’ll provide an update as soon as we can.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Generative AI assistance is not available in Grammarly for Windows
Affected: Grammarly for Windows, Generative AI assistance
Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We’re investigating reports that generative AI is unavailable when using Grammarly for Windows, and we’ll provide an update soon. In the meantime, you’re welcome to use generative AI features at app.grammarly.com.
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identified
The issue has been identified, and we are working on a fix. We apologize for the inconvenience and appreciate your patience.
-
identified
The fix is being implemented. We appreciate your patience as we work on this.
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monitoring
The new Grammarly for Windows version is now available to everyone. The update will happen automatically, which should resolve the issue. If you continue to experience problems, please reinstall Grammarly for Windows by following these steps:...
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resolved
This incident has beed resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Service interruption affecting Grammarly
Affected: Grammarly for Mac, Grammarly Editor, Grammarly's Browser Extension, Login, Account Management
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
-
monitoring
Multiple Grammarly product offerings were temporarily unavailable. We have identified the cause of the issue and implemented a fix. We will continue to monitor the state of the products.
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monitoring
We are continuing to monitor for any further issues.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
The Grammarly Editor is not working as expected
Affected: Grammarly Editor, Snippets and Knowledge Share
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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identified
We are experiencing a service interruption that may lead to slow performance or unresponsiveness in the Grammarly Editor. Some users may experience difficulties connecting to Grammarly or using its agents. Our team has identified the root cause of the problem and is actively...
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
The Grammarly Editor is not working as expected
Affected: Grammarly Editor, Snippets and Knowledge Share
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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identified
We are currently experiencing a service interruption that may cause the Grammarly Editor to be slow or unresponsive. Some users may also have trouble connecting to Grammarly or using Grammarly Authorship. The team identified the root cause of the issue and is working on a fix....
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Users may not be able to access documents in the Grammarly Editor.
Affected: Grammarly Editor
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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identified
We have received reports that users are unable to access or create documents. We are actively investigating the issue and will update you as soon as we have more information. We appreciate your patience.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Some Grammarly users might experience issues accessing Grammarly in Google Docs when using Firefox and Safari browsers
Affected: Grammarly's Browser Extension
Failure mode: CDN or edge layer failed or served bad content. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are investigating reports of issues with accessing Grammarly in Google Docs when using the Firefox browser. We apologize for any inconvenience and will provide updates as they become available. In the meantime, please use any other browser to access Grammarly in Google Docs.
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investigating
We are continuing to investigate this issue.
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identified
The issue has been identified, and the team is actively working on a solution. We appreciate your patience!
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identified
We’ve identified that this issue also affects users on the Safari browser. Thank you for your continued patience as we work to resolve it.
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identified
A new Safari version containing a fix has been published. While this should resolve the issue for most users, some may still experience difficulties. We’re actively monitoring the situation and will provide further updates as needed.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Some Grammarly users may have trouble logging in with Apple
Affected: Login
Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We’re currently working through a service disruption that is preventing our users from logging in with Apple. Updates will be provided as they become available. In the meantime, you can log in using your email and password. You can set a password for your account at...
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monitoring
The system should be recovering now. We're monitoring the results and will provide another update soon.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Issues with text checking
Affected: Writing Suggestions
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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identified
We’re currently working on resolving an issue that is preventing Grammarly from checking text for our users. We’ll provide an update as soon as we can.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Some Grammarly users may be unable to log in with Facebook
Affected: Login
Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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identified
We’re currently working through a service disruption that is preventing some of our users from logging in with Facebook. Updates will be provided as they become available. In the meantime, you can log in using your email and password. You can set a password for your account at...
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Service interruption affecting Grammarly
Affected: Grammarly for Windows, Grammarly for Mac, Grammarly Editor, Grammarly's Browser Extension, Grammarly for Android, Grammarly for iPhone, Grammarly for iPad, Login, Billing Service, Writing Suggestions, Generative AI assistance, Plagiarism Detection, Account Management, Grammarly for Microsoft Office
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We’re currently working through a service interruption. Some users, including Grammarly Enterprise customers, may not see Grammarly suggestions or see “Something went wrong."
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investigating
Grammarly is also experiencing a service interruption that is preventing us from processing payments. We are working to find a solution as quickly as possible and will keep you updated.
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investigating
We are continuing to investigate this issue.
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monitoring
The issue with processing payments has been identified, and a fix is being implemented.
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resolved
The issue has been resolved. Happy writing!
Excerpts are shortened. Read the full incident on Grammarly's status page.
Users may not be able to access documents in the Grammarly Editor or log in.
Affected: Grammarly Editor, Login
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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identified
We’ve received reports that some users are unable to access, create, or download documents. Some users are also experiencing login issues. We’re actively investigating and will provide an update as soon as possible. Thank you for your patience.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Some Grammarly users may be unable to log in
Affected: Grammarly for Mac, Login
Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We’re currently working through a service disruption that is preventing our users from logging in to Grammarly for Mac. We apologize for any inconvenience, and updates will be provided as they become available.
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identified
The issue has been identified and a fix is being implemented.
-
monitoring
A fix has been implemented and we are monitoring the results.
-
resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Grammarly is experiencing a service interruption
Affected: Grammarly for Windows, Grammarly for Mac, Grammarly Editor, Grammarly's Browser Extension, Grammarly for Android, Grammarly for iPhone, Grammarly for iPad, Writing Suggestions, Generative AI assistance, Plagiarism Detection, Grammarly for Microsoft Office
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
It seems we're still experiencing a service interruption. Some users may experience issues with suggestions. We’re investigating the problem and will provide an update as soon as possible.
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monitoring
A fix has been implemented and we are monitoring the results.
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monitoring
We are continuing to monitor for any further issues.
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identified
Our team has identified the root cause and they're implementing a fix for this issue. Thank you for bearing with us! We will provide another update soon.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Grammarly is experiencing a service interruption
Affected: Grammarly for Windows, Grammarly for Mac, Grammarly Editor, Grammarly's Browser Extension, Grammarly for Android, Grammarly for iPhone, Grammarly for iPad, Login, Writing Suggestions, Generative AI assistance, Plagiarism Detection, Account Management, Grammarly for Microsoft Office
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We’re experiencing some service interruptions at the moment. Some users may not be able to see suggestions or corrections from Grammarly. We’re investigating the problem and will provide an update as soon as possible.
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investigating
We are continuing to investigate this issue.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Removing members from your organization’s account may be delayed
Affected: Account Management
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
You may experience delays when removing members from your organization’s account. Removed members may also still appear in the list for longer than expected. This does not affect individuals deleting their accounts. Our team is actively investigating the issue. Updates will be...
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identified
The issue has been identified and a fix is being implemented.
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identified
We are continuing to work on a fix for this issue.
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monitoring
A fix has been implemented, and we are monitoring the results. Delays should soon be minimized.
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resolved
The issue is resolved. Grammarly is up and running
Excerpts are shortened. Read the full incident on Grammarly's status page.
Grammarly suggestions aren't available.
Affected: Grammarly for Windows, Grammarly for Mac, Grammarly Editor, Grammarly's Browser Extension, Grammarly for Android, Grammarly for iPhone, Grammarly for iPad, Writing Suggestions, Grammarly for Microsoft Office
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are currently experiencing a service interruption impacting Grammarly suggestions. Sorry about that! We're investigating the cause and will provide an update as soon as possible.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Issues with writing suggestions and generative AI
Affected: Grammarly for Windows, Grammarly for Mac, Grammarly's Browser Extension, Writing Suggestions
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
Some of our writing suggestions and generative AI features may not be available. We’re working to identify the cause and will provide an update as soon as we can.
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identified
The issue has been identified, and our engineers are working on a fix.
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identified
We are continuing to work on a fix for this issue.
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monitoring
A fix has been implemented. Our team is monitoring the results, and we will provide an update shortly.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Grammarly is experiencing temporary service interruption.
Affected: Grammarly for Windows, Grammarly for Mac, Grammarly Editor, Grammarly's Browser Extension, Login, Account Management
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
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investigating
Grammarly products are temporarily unavailable. We are investigating the cause of the issue and working to deliver a fix as soon as possible. Please accept our apologies for the inconvenience.
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monitoring
A fix has been implemented. We will keep monitoring the state of the products.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Generative AI assistance is working with interruptions
Affected: Generative AI assistance
Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We’re investigating reports that generative AI is working with interruptions and will provide updates as we have them. Be assured that you can continue using Grammarly’s writing suggestions. We apologize for any inconvenience!
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Generative AI assistance is not available
Affected: Generative AI assistance
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We’re investigating reports that generative AI is unavailable when using Grammarly Editor, Grammarly for Windows and Mac, and Grammarly browser extension, and we’ll provide an update soon.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Issues with the Grammarly Editor and Account Management
Affected: Grammarly Editor, Login, Account Management, Email Preference Management
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently experiencing a service interruption that may cause the Grammarly Editor to be slow or unresponsive. Some users may also have trouble connecting to Grammarly or managing their account settings. Sorry about that! We're investigating the cause and will provide an...
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investigating
We're still investigating this issue and will provide an update as soon as we can.
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investigating
Our team is still looking into this issue. We appreciate your patience as we're dealing with this interruption. We will provide another update shortly.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
The issue has been resolved. Thank you for your patience!
Excerpts are shortened. Read the full incident on Grammarly's status page.
The Grammarly Editor is not working as expected
Affected: Grammarly Editor
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently experiencing a service interruption that may cause the Grammarly Editor to be slow or unresponsive. Some users may also have trouble connecting to Grammarly. Sorry about that! We're investigating the cause and will provide an update as soon as possible.
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monitoring
A fix has been implemented and we are monitoring the results.
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identified
Users may still experience issues accessing the Grammarly Editor or editing their documents. Our engineers are working on a fix.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.
Some Grammarly users may be unable to manage their account settings or use the Grammarly Editor
Affected: Grammarly Editor
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently experiencing a service interruption that may cause the Grammarly Editor to be slow or unresponsive. Some users may also have trouble connecting to Grammarly. Sorry about that! We're investigating the cause and will provide an update as soon as possible.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
The Grammarly Editor is back up and running! Thanks for your patience!
Excerpts are shortened. Read the full incident on Grammarly's status page.
We're experiencing a service interruption
Affected: Grammarly Editor
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We’re investigating reports of issues that affect our service. We apologize for any inconvenience and will provide updates as they become available.
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investigating
We are currently experiencing service interruptions. Some users may have difficulty logging in or creating accounts, and Grammarly may be slower to load than usual. Please rest assured that our team is actively investigating the issue, and we will provide updates as they become...
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monitoring
We’ve implemented a fix for this issue, and the service is back to normal. We plan to monitor it for a short while to ensure that no further interruptions ensue.
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monitoring
We are continuing to monitor for any further issues.
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resolved
We’ve implemented a fix and confirmed that the issue is resolved. The service is back to normal. We apologize for the interruption!
Excerpts are shortened. Read the full incident on Grammarly's status page.
Grammarly is experiencing a service interruption, some Grammarly users may be unable to log in
Affected: Grammarly for Windows, Grammarly for Mac, Grammarly Editor, Grammarly's Browser Extension, Login, Billing Service, Writing Suggestions, Generative AI assistance, Account Management
Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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identified
The root cause of the issue has been identified. Please bear with us while we’re working on implementing a fix.
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identified
We are continuing to work on a fix for this issue.
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monitoring
Our team has implemented a fix and is currently monitoring the results. Some affected services have already recovered.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Grammarly's status page.