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sevanalysis

GoDaddy

Infrastructure. Source: GoDaddy status page.

Incidents, last 90 days
33
Median duration
51m
p95 duration
8h 58m
Naming an upstream provider
0%
With a postmortem on the status page
0%

What failed, last 90 days

The text does not say enough to tell23
Login, tokens, certificates or credentials failed3
A provider or third-party service this vendor depends on failed3
Orchestration, control plane, service discovery or load balancing failed2

Tagged by claude-haiku-5-5 from each incident's updates. See the methodology.

Incidents per month

Hatched months are before the recorded history starts.

All recorded incidents

Hosting Maintenance maintenance 2026-10-21 16:46 UTC open

Affected: Web Hosting, Virtual Private Server (VPS), Web Hosting Plus, Managed WooCommerce Stores, Web Requests (HTTP / HTTPS)

  1. identified

    We are restarting application services as part of maintenance on Managed Hosting Products. Some sites may experience brief interruptions during this process. We'll provide an update once maintenance is complete.

  2. identified

    We are continuing to work on a fix for this issue.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

SSL Certificates Degraded minor 2026-10-15 21:09 UTC open

Affected: SSL Certificates

  1. investigating

    We are currently investigating an issue affecting the issuance and renewal of SSL certificates.

  2. investigating

    Action Required for Some SSL Certificates If you received an email or SMS from GoDaddy about replacing your SSL certificate, the communication is legitimate and action is required. Please complete the required steps by Wednesday, October 21 at 12 PM PT to avoid potential...

  3. investigating

    Action Required for Some SSL Certificates If you received an email or SMS from GoDaddy about replacing your SSL certificate, the communication is legitimate and action is required. Please complete the required steps by Wednesday, October 21 at 12 PM PT to avoid potential...

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Shopiing Cart Degraded minor 2026-10-15 10:19 UTC 8h 58m

Affected: GoDaddy Shopping Cart

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue affecting the ability to complete a purchase after adding items to the shopping cart.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

SSL Certificates Degraded minor 2026-10-14 00:34 UTC 2h 39m

Affected: SSL Certificates

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue affecting the issuance of new SSL certificates.

  2. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

GoDaddy.com Degraded minor 2026-10-07 18:24 UTC 29m

Affected: GoDaddy.com

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue causing the GoDaddy.com website to be unavailable and latent.

  2. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Web Hosting Dashboard Degraded minor 2026-09-27 00:31 UTC 27m

Affected: Web Hosting

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue causing Web Hosting administrative features to be unavailable and latent.

  2. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Support Services Degraded minor 2026-09-25 18:40 UTC 2h 44m

Affected: Voice Support Services

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue causing both messaging and phone customer service support to be degraded.

  2. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

My Products Page Degraded minor 2026-09-19 01:52 UTC 1h 1m

Affected: GoDaddy My Products Pages

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are aware of issues accessing the My Products Page. Thank you for your patience.

  2. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Web Hosting Websites Degraded minor 2026-09-15 11:32 UTC 1m

Affected: Web Hosting, Web Hosting Plus

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We have investigated an issue that caused websites and the control panel on the Web Hosting platform to be unavailable and latent in Asian Region.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Microsoft 365 Web Suite Degraded minor 2026-09-08 15:59 UTC 1h 57m

Affected: Professional Email with Microsoft 365

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently aware of customers being unable to access the Microsoft 365 Web Suite. We are working with teams to resolve the issue.

  2. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Voice Support Services Degraded none 2026-09-04 17:00 UTC 0m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. resolved

    Voice Support Service issues have been resolved. Thank you for your patience.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Managed WordPress Hosting and Web Hosting Degraded none 2026-09-04 14:50 UTC 0m

Affected: Web Hosting, Web Requests (HTTP / HTTPS)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. resolved

    We investigated an issue affecting our Managed WordPress Hosting and Web Hosting services. During this time, customers experienced intermittent timeouts on the Web Hosting control panel and on websites hosted on Managed WordPress platform. This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Microsoft Office 365 Email Degraded Accessibility minor 2026-08-31 16:57 UTC 28h 55m

Affected: Professional Email with Microsoft 365

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue affecting the ability to log in to Microsoft Office 365 webmail and email applications.

  2. identified

    We have identified the source of the issue and are currently applying a recovery fix across the system.

  3. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Airo Builder Degraded Dashboard minor 2026-08-31 16:42 UTC 1h 14m

Affected: UI

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue causing the Airo AI App Builder administrative functionality to be unavailable and latent.

  2. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

GoDaddy Invoicing Degraded major 2026-08-30 04:19 UTC 34m

Affected: GoDaddy Invoicing

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue causing invoice generation and viewing to be unavailable and latent.

  2. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

E-Mail Productivity Center Degraded minor 2026-08-28 18:15 UTC 42m

Affected: Professional Email with Microsoft 365

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We are aware of issues with accessing the Email Productivity Center. We appreciate your patience.

  2. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Unable to publish websites minor 2026-08-22 02:06 UTC 2h 52m

Affected: Website Builder

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are aware of issues preventing Website Builder sites from publishing. Thank you for your patience.

  2. identified

    We are aware of issues preventing Website Builder sites from publishing. Thank you for your patience.

  3. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Airo Builder Provisioning Degraded minor 2026-08-21 05:07 UTC 2m

Affected: Site Creation

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue causing the Airo AI App Builder provisioning to be unavailable.

  2. investigating

    We are continuing to investigate this issue.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Domains Reseller API minor 2026-08-20 22:17 UTC 20m

Affected: Domain Reseller API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We are aware of impact to Domains API services. We are working to restore service, thank you for your patience.

  2. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Professional Email Degraded Accessibility minor 2026-08-13 12:27 UTC 2h 29m

Affected: Professional Email

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue affecting the ability to log in to webmail and email applications for the Professional Email service in Europe region.

  2. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Professional Email Degraded Accessibility minor 2026-08-13 08:49 UTC 10m

Affected: Professional Email

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue affecting the ability to log in to webmail and email applications for the Professional Email service in North America region.

  2. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Web Hosting Dashboard Degraded none 2026-08-11 18:00 UTC 0m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. resolved

    We are currently investigating an issue causing Web Hosting administrative features to be unavailable and latent.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Airo Builder Dashboard And Websites Degraded major 2026-08-06 04:19 UTC 3h 39m

Affected: Site Creation, UI

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue affecting the availability of customer websites and the Airo Builder dashboard.

  2. monitoring

    We have implemented a fix and most Airo AI Builder dashboards and websites hosted on the platform should be accessible.

  3. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Renewals and Billing Page Degraded minor 2026-08-05 20:00 UTC 26m

Affected: GoDaddy My Products Pages

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue affecting customers' ability to manage the renewals and billing page within their accounts.

  2. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Support Services Degraded minor 2026-08-05 08:16 UTC 2h 18m

Affected: Messaging Support Services

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue causing both messaging and phone customer service support to be unavailable.

  2. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Support Services Degraded minor 2026-07-31 17:10 UTC 1h 53m

Affected: Voice Support Services

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue causing both messaging and phone customer service support to be unavailable.

  2. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Shopping Cart Degraded major 2026-07-29 18:11 UTC 1h 5m

Affected: GoDaddy Shopping Cart

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are aware that customers are currently experiencing issues adding products to their carts. We are working to resolve this as soon as possible. We apologize for the inconvenience and thank you for your patience.

  2. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Chat Support Degraded minor 2026-07-27 21:31 UTC 1h 13m

Affected: Messaging Support Services

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Our chat support is temporarily unavailable. Our team is aware of the issue and is actively working to restore service as quickly as possible.

  2. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Domain Search Degraded minor 2026-07-27 18:30 UTC 14m

Affected: Domain Name Search

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue affecting customers' ability to search for new domain names.

  2. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Domain Search Degraded minor 2026-07-27 17:02 UTC 30m

Affected: Domain Name Search

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue affecting customers' ability to search for new domain names.

  2. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Elavon Payments Processing Degraded minor 2026-07-25 13:38 UTC 4h 25m

Affected: Payment Processing

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue affecting payment processing for customers via Elavon.

  2. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Site Publish Degraded major 2026-07-24 12:14 UTC 36m

Affected: Messaging Support Services, Payment Processing, Voice Support Services, Site Creation

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue causing intermittent errors when trying to publish content.

  2. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Support Services and Payment Processing Degraded minor 2026-07-24 11:59 UTC 51m

Affected: Messaging Support Services, Payment Processing, Voice Support Services

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue causing delays in our customer service support and payment processing.

  2. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Shopping Cart Degraded none 2026-07-23 16:00 UTC 0m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. resolved

    We have resolved issues affecting customers ability to load some products into the shopping cart

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Managed Wordpress Degraded minor 2026-07-11 02:14 UTC 1h 47m

Affected: Managed WooCommerce Stores

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are aware of issues causing some servers to be unavailable. We are working to resolve this.

  2. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Web Hosting Maintenance minor 2026-07-09 22:45 UTC 20h 21m

Affected: Web Hosting, Web Hosting Plus

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. monitoring

    We are currently running maintenance across our Web Hosting platform which may cause websites and the hosting dashboard to experience brief downtime.

  2. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

cPanel/WHM license issues minor 2026-07-08 22:05 UTC 3h 1m

Affected: Web Hosting

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue affecting the management of some hosting accounts.

  2. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Renewals and Billing Page Degraded minor 2026-07-08 18:16 UTC 11m

Affected: GoDaddy My Products Pages

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue affecting customers' ability to cancel products within their accounts.

  2. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.

Reseller Control Center Degraded major 2026-07-07 16:20 UTC 13m

Affected: Reseller Program

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently experiencing an issue affecting the Reseller Control Center. Customers may be unable to access the control panel. Thank you for your patience.

  2. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on GoDaddy's status page.