GoDaddy
Infrastructure. Source: GoDaddy status page.
- Incidents, last 90 days
- 33
- Median duration
- 51m
- p95 duration
- 8h 58m
- Naming an upstream provider
- 0%
- With a postmortem on the status page
- 0%
What failed, last 90 days
| The text does not say enough to tell | 23 |
| Login, tokens, certificates or credentials failed | 3 |
| A provider or third-party service this vendor depends on failed | 3 |
| Orchestration, control plane, service discovery or load balancing failed | 2 |
Tagged by claude-haiku-5-5 from each incident's updates. See the methodology.
Incidents per month
Hatched months are before the recorded history starts.
All recorded incidents
Hosting Maintenance
Affected: Web Hosting, Virtual Private Server (VPS), Web Hosting Plus, Managed WooCommerce Stores, Web Requests (HTTP / HTTPS)
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identified
We are restarting application services as part of maintenance on Managed Hosting Products. Some sites may experience brief interruptions during this process. We'll provide an update once maintenance is complete.
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identified
We are continuing to work on a fix for this issue.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
SSL Certificates Degraded
Affected: SSL Certificates
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investigating
We are currently investigating an issue affecting the issuance and renewal of SSL certificates.
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investigating
Action Required for Some SSL Certificates If you received an email or SMS from GoDaddy about replacing your SSL certificate, the communication is legitimate and action is required. Please complete the required steps by Wednesday, October 21 at 12 PM PT to avoid potential...
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investigating
Action Required for Some SSL Certificates If you received an email or SMS from GoDaddy about replacing your SSL certificate, the communication is legitimate and action is required. Please complete the required steps by Wednesday, October 21 at 12 PM PT to avoid potential...
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Shopiing Cart Degraded
Affected: GoDaddy Shopping Cart
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue affecting the ability to complete a purchase after adding items to the shopping cart.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
SSL Certificates Degraded
Affected: SSL Certificates
Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue affecting the issuance of new SSL certificates.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
GoDaddy.com Degraded
Affected: GoDaddy.com
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue causing the GoDaddy.com website to be unavailable and latent.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Web Hosting Dashboard Degraded
Affected: Web Hosting
Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue causing Web Hosting administrative features to be unavailable and latent.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Support Services Degraded
Affected: Voice Support Services
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue causing both messaging and phone customer service support to be degraded.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
My Products Page Degraded
Affected: GoDaddy My Products Pages
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are aware of issues accessing the My Products Page. Thank you for your patience.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Web Hosting Websites Degraded
Affected: Web Hosting, Web Hosting Plus
Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We have investigated an issue that caused websites and the control panel on the Web Hosting platform to be unavailable and latent in Asian Region.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Microsoft 365 Web Suite Degraded
Affected: Professional Email with Microsoft 365
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are currently aware of customers being unable to access the Microsoft 365 Web Suite. We are working with teams to resolve the issue.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Voice Support Services Degraded
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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resolved
Voice Support Service issues have been resolved. Thank you for your patience.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Managed WordPress Hosting and Web Hosting Degraded
Affected: Web Hosting, Web Requests (HTTP / HTTPS)
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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resolved
We investigated an issue affecting our Managed WordPress Hosting and Web Hosting services. During this time, customers experienced intermittent timeouts on the Web Hosting control panel and on websites hosted on Managed WordPress platform. This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Microsoft Office 365 Email Degraded Accessibility
Affected: Professional Email with Microsoft 365
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue affecting the ability to log in to Microsoft Office 365 webmail and email applications.
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identified
We have identified the source of the issue and are currently applying a recovery fix across the system.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Airo Builder Degraded Dashboard
Affected: UI
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue causing the Airo AI App Builder administrative functionality to be unavailable and latent.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
GoDaddy Invoicing Degraded
Affected: GoDaddy Invoicing
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue causing invoice generation and viewing to be unavailable and latent.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
E-Mail Productivity Center Degraded
Affected: Professional Email with Microsoft 365
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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identified
We are aware of issues with accessing the Email Productivity Center. We appreciate your patience.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Unable to publish websites
Affected: Website Builder
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are aware of issues preventing Website Builder sites from publishing. Thank you for your patience.
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identified
We are aware of issues preventing Website Builder sites from publishing. Thank you for your patience.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Airo Builder Provisioning Degraded
Affected: Site Creation
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue causing the Airo AI App Builder provisioning to be unavailable.
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investigating
We are continuing to investigate this issue.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Domains Reseller API
Affected: Domain Reseller API
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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identified
We are aware of impact to Domains API services. We are working to restore service, thank you for your patience.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Professional Email Degraded Accessibility
Affected: Professional Email
Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue affecting the ability to log in to webmail and email applications for the Professional Email service in Europe region.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Professional Email Degraded Accessibility
Affected: Professional Email
Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue affecting the ability to log in to webmail and email applications for the Professional Email service in North America region.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Web Hosting Dashboard Degraded
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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resolved
We are currently investigating an issue causing Web Hosting administrative features to be unavailable and latent.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Airo Builder Dashboard And Websites Degraded
Affected: Site Creation, UI
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue affecting the availability of customer websites and the Airo Builder dashboard.
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monitoring
We have implemented a fix and most Airo AI Builder dashboards and websites hosted on the platform should be accessible.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Renewals and Billing Page Degraded
Affected: GoDaddy My Products Pages
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue affecting customers' ability to manage the renewals and billing page within their accounts.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Support Services Degraded
Affected: Messaging Support Services
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue causing both messaging and phone customer service support to be unavailable.
-
resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Support Services Degraded
Affected: Voice Support Services
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue causing both messaging and phone customer service support to be unavailable.
-
resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Shopping Cart Degraded
Affected: GoDaddy Shopping Cart
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are aware that customers are currently experiencing issues adding products to their carts. We are working to resolve this as soon as possible. We apologize for the inconvenience and thank you for your patience.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Chat Support Degraded
Affected: Messaging Support Services
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
Our chat support is temporarily unavailable. Our team is aware of the issue and is actively working to restore service as quickly as possible.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Domain Search Degraded
Affected: Domain Name Search
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue affecting customers' ability to search for new domain names.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Domain Search Degraded
Affected: Domain Name Search
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue affecting customers' ability to search for new domain names.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Elavon Payments Processing Degraded
Affected: Payment Processing
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue affecting payment processing for customers via Elavon.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Site Publish Degraded
Affected: Messaging Support Services, Payment Processing, Voice Support Services, Site Creation
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue causing intermittent errors when trying to publish content.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Support Services and Payment Processing Degraded
Affected: Messaging Support Services, Payment Processing, Voice Support Services
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue causing delays in our customer service support and payment processing.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Shopping Cart Degraded
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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resolved
We have resolved issues affecting customers ability to load some products into the shopping cart
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Managed Wordpress Degraded
Affected: Managed WooCommerce Stores
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are aware of issues causing some servers to be unavailable. We are working to resolve this.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Web Hosting Maintenance
Affected: Web Hosting, Web Hosting Plus
Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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monitoring
We are currently running maintenance across our Web Hosting platform which may cause websites and the hosting dashboard to experience brief downtime.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
cPanel/WHM license issues
Affected: Web Hosting
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue affecting the management of some hosting accounts.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Renewals and Billing Page Degraded
Affected: GoDaddy My Products Pages
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue affecting customers' ability to cancel products within their accounts.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.
Reseller Control Center Degraded
Affected: Reseller Program
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently experiencing an issue affecting the Reseller Control Center. Customers may be unable to access the control panel. Thank you for your patience.
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resolved
This issue has been resolved.
Excerpts are shortened. Read the full incident on GoDaddy's status page.