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sevanalysis

Gemini (exchange)

Apps and SaaS. Source: Gemini (exchange) status page.

Incidents, last 90 days
23
Median duration
3h 15m
p95 duration
32h 31m
Naming an upstream provider
0%
With a postmortem on the status page
0%

What failed, last 90 days

Data delayed, stale, lost or corrupted, or needing replay after recovery7
The text does not say enough to tell7
A provider or third-party service this vendor depends on failed6
Login, tokens, certificates or credentials failed1
Orchestration, control plane, service discovery or load balancing failed1
Network, DNS, routing or connectivity failure1

Tagged by claude-haiku-5-5 from each incident's updates. See the methodology.

Incidents per month

Hatched months are before the recorded history starts.

All recorded incidents

Temporary Sign-in Issue to Exchange and Credit Card on Gemini Website major 2026-10-20 01:23 UTC 28m

Affected: Gemini ActiveTrader™, Gemini Mobile App: Uptime SLA 99.95%, Gemini Web UI: Uptime SLA 99.95%, Gemini.com website

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are investigating reports of some users being unable to sign in on Gemini Website and Credit Card and will share more updates here as our investigation progresses. All customer accounts and funds remain secure. Further updates to follow.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Incorrect Index Prices on Perpetual Contracts minor 2026-10-16 03:31 UTC 3h 30m

Affected: Gemini ActiveTrader™, Gemini Mobile App: Uptime SLA 99.95%, Gemini Web UI: Uptime SLA 99.95%, Websockets API

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We’re investigating an issue where index prices for Perpetual contracts are showing incorrectly. Our team is working on a fix. We’ll post an update as soon as we have more information.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

ACH deposits failing minor 2026-09-27 08:26 UTC 10h 1m

Affected: Recurring Orders, Fiat Deposits and Withdrawals

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    If the ACH deposits are not dual approved within 24 hours, they will be failed. This applies to deposit, instant buy, recurring buy involving ACH.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

ACH Transfers Delayed or Failing minor 2026-09-27 07:23 UTC 58m

Affected: Fiat Deposits and Withdrawals

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Gemini Trust Company, LLC customers initiating ACH deposits or withdrawals may experience delayed or unsuccessful transfers, including instant buys and recurring transfers using ACH. Other payment methods remain available. All customer accounts and funds remain completely secure.

  2. resolved

    ACH transfers are now processing normally, and customers can retry their transfers. Customers with recurring buys should check their ACH payment method for any required action, while customers whose ACH deposit for a crypto purchase failed or was canceled should initiate a new...

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Cosmos (ATOM) Deposits and Withdrawals are temporarily unavailable minor 2026-09-22 12:20 UTC 25h 55m

Affected: Cosmos Deposits and Withdrawals

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Cosmos (ATOM) Deposits and Withdrawals are temporarily unavailable. All customer accounts and funds remain completely secure. Updates will be provided once they are available.

  2. investigating

    We are continuing to investigate this issue.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Credit Card Support Calls Unavailable critical 2026-09-16 16:35 UTC 1h 9m

Affected: Gemini Credit Card™

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Customers are currently unable to reach Credit Card customer support by phone. All customer accounts and funds remain completely secure.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Delayed Solana Deposits and Withdrawals minor 2026-09-15 01:45 UTC 2h 4m

Affected: Solana Deposits and Withdrawals

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Customers may experience a delay in processing Solana deposits and withdrawals. All customer accounts and funds remain completely secure. Updates will be provided once they are available.

  2. investigating

    We are continuing to investigate this issue.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Internal Transfer between Accounts Temporarily Unavailable minor 2026-09-14 05:58 UTC 10h 23m

Affected: Fiat Deposits and Withdrawals, Crypto Deposits and Withdrawals

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Users are currently experiencing an issue with the internal account transfer feature. All customer accounts and funds remain completely secure. We will provide further updates as soon as they become available.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Delayed Sui Deposits and Withdrawals maintenance 2026-09-11 00:38 UTC 25m

Affected: SUI Deposits and Withdrawals

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Customers may experience a delay in processing Sui deposits and withdrawals. All customer accounts and funds remain completely secure. Updates will be provided once they are available.

  2. investigating

    We are continuing to investigate this issue.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Delayed Polkadot Deposits and Withdrawals minor 2026-09-10 18:29 UTC 3h 15m

Affected: Polkadot Deposits and Withdrawals

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Customers may experience a delay in processing Polkadot deposits and withdrawals. All customer accounts and funds remain completely secure. Updates will be provided once they are available.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Gemini Exchange Connectivity Issues minor 2026-09-10 06:00 UTC 2h 53m

Affected: Gemini Mobile App: Uptime SLA 99.95%, Gemini Web UI: Uptime SLA 99.95%

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Customers in some APAC countries may experience slow connectivity and timeouts when accessing Gemini Exchange via web or the mobile app. The team is investigating. All customer accounts and funds remain completely secure.

  2. investigating

    We are continuing to investigate this issue.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Delayed Cosmos Deposits and Withdrawals minor 2026-09-08 17:40 UTC 16h 57m

Affected: Cosmos Deposits and Withdrawals

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Customers may experience a delay in processing Cosmos deposits and withdrawals. All customer accounts and funds remain completely secure. Updates will be provided once they are available.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Delayed Polkadot Deposits and Withdrawals minor 2026-09-07 11:15 UTC 3h 13m

Affected: Polkadot Deposits and Withdrawals

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Customers may experience a delay in processing Polkadot deposits and withdrawals. All customer accounts and funds remain completely secure. Updates will be provided once they are available.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Delayed order completion email notifications none 2026-09-04 05:52 UTC 3h 42m

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are experiencing a delay in processing order records, which may cause some users to see delayed or missing order completion email notifications. No records are missing. However some customers may not be able to receive emails for fully filled orders, or receive them with a...

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

BSC Network Delays minor 2026-08-26 21:51 UTC 1h 39m

Affected: Binance USD Deposits and Withdrawals

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating this issue. All customer accounts and funds remain completely secure. Updates will be provided once they are available.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Websockets (wss://ws.gemini.com) connectivity issues minor 2026-08-19 05:57 UTC 19m

Affected: Websockets API

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are noticing some clients unable to connect to wss://ws.gemini.com & investigating issue.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

TON deposits, withdrawals and trading capabilities are temporarily unavailable minor 2026-08-17 22:18 UTC 21d

Affected: Crypto Deposits and Withdrawals

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Gemini users will be temporarily unable to trade or transfer TON. All customer accounts and funds will remain secure during this period. We will provide updates as soon as they become available.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Outage for Deposits and Withdrawals for Cosmos major 2026-08-14 05:23 UTC 32h 31m

Affected: Cosmos Deposits and Withdrawals

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Outage for Sui deposits and withdrawals minor 2026-08-12 05:26 UTC 10h 35m

Affected: Crypto Deposits and Withdrawals

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Singapore Withdrawals Temporarily Unavailable minor 2026-08-06 02:37 UTC 31m

Affected: Fiat Deposits and Withdrawals

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating this issue.

  2. investigating

    Some customers in Singapore are currently unable to withdraw funds on web and mobile due to no available payment methods. Our team is investigating and will provide updates as work continues. All customers' assets remain secure.

  3. investigating

    We are continuing to investigate this issue.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Delays in account balances updating after transactions minor 2026-08-04 12:46 UTC 38m

Affected: Exchange Trading Engine

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Customers may experience delays in seeing updated balances following a successful transaction. All customers' assets remain secure.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Ripple Ledger Transfers Currently Unavailable major 2026-07-31 13:07 UTC 5h 8m

Affected: Crypto Deposits and Withdrawals, XRP Deposits & Withdraw

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Customers may be temporarily unable to deposit or withdraw crypto via the XRP Ledger (XRPL). All customer accounts and funds remain completely secure.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Delayed Solana Deposits and Withdrawals minor 2026-07-29 15:56 UTC 6h 11m

Affected: Solana Deposits and Withdrawals

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Customers may experience a delay in processing Solana deposits and withdrawals. All customer accounts and funds remain completely secure. Updates will be provided once they are available.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Sui Deposits and Withdrawals Delayed minor 2026-07-10 10:52 UTC 3h 23m

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Sui deposits and withdrawals are delayed. All customer accounts and funds remain completely secure.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

TON Deposits and Withdrawals Delayed minor 2026-07-09 17:08 UTC 3h 23m

Affected: Crypto Deposits and Withdrawals

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    TON deposits and withdrawals are delayed. All customer accounts and funds remain completely secure.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Delays for Filecoin Deposits and Withdrawals major 2026-07-02 04:15 UTC 16h 28m

Affected: Filecoin Deposits and Withdrawals

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating this issue.

  2. investigating

    We are continuing to investigate this issue.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Delayed Solana Withdrawals minor 2026-07-01 15:29 UTC 2h 21m

Affected: Solana Deposits and Withdrawals

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Some customers may experience a delay in Solana withdrawals. All customer accounts and funds remain completely secure. Updates will be provided once they are available.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Delays to Solana deposits and withdrawals minor 2026-06-29 17:38 UTC 1h 26m

Affected: Crypto Deposits and Withdrawals, Solana Deposits and Withdrawals

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating this issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

XRPL chain-monitor finalization stalled minor 2026-06-26 19:19 UTC 29h

Affected: XRP Deposits & Withdraw

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating delays affecting crypto deposits and withdrawals on the XRP Ledger (XRPL) network.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We are continuing to investigate this issue.

  4. investigating

    We are continuing to investigate this issue.

  5. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Base Network Delays minor 2026-06-25 17:00 UTC 22h 40m

Affected: Crypto Deposits and Withdrawals

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Deposits and withdrawals on the Base network may take longer than expected due to an issue affecting the Base network. Other services continue to function normally. All customer accounts and funds remain completely secure.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Multi-service degradation - market data, order management impact and transfers major 2026-06-25 14:19 UTC 2h 8m

Affected: Gemini ActiveTrader™, REST API, Websockets API, Crypto Deposits and Withdrawals

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We're aware of an issue affecting price updates, order cancellations, crypto transfers, and portfolio/balance displays. Our team is actively investigating. Your funds are safe. We'll post an update shortly.

  2. investigating

    We are continuing to investigate this issue.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Deployment for web-server-trading minor 2026-06-10 09:04 UTC 1h 5m

Affected: Gemini ActiveTrader™, Gemini.com website

Failure mode: A code release introduced the failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Investigating — We identified an issue affecting order placement and cancellation. During this window, attempts to submit or cancel orders would have received an error response. No orders were partially executed or left in an indeterminate state — all affected requests failed...

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

EVM Chains Deposits/Withdrawals Delayed. minor 2026-06-08 19:36 UTC 19h 26m

Affected: Crypto Deposits and Withdrawals

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue regarding EVM Chains deposits and withdrawals being temporarily delayed. All customer accounts and funds remain completely secure. Updates will be provided once they are available.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Gemini.com Public Website Unavailable minor 2026-06-06 09:25 UTC 8h 31m

Affected: Gemini Mobile App: Uptime SLA 99.95%, Gemini Web UI: Uptime SLA 99.95%, Gemini.com website

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating issue. Issue affecting Gemini website which is currently unavailable. All funds remain secure. We will provide updates as they become available.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Portfolio Charts Temporarily Degraded none 2026-06-05 22:40 UTC 14h 55m

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Some users may notice gaps in their daily portfolio chart data. We have identified the issue and are working on correcting. All funds remain secure

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Some customers may experience issues placing orders on Web and Mobile. minor 2026-06-03 15:43 UTC 2d 2h

Affected: Gemini ActiveTrader™, Gemini Mobile App: Uptime SLA 99.95%, Gemini Web UI: Uptime SLA 99.95%

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Some customers may be unable to place orders on Web and Mobile. We are actively investigating.

  2. monitoring

    A fix has been implemented and we are monitoring the results. All funds remain secure.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Websockets (legacy) order events connections issues minor 2026-06-01 01:31 UTC 8h 43m

Affected: Websockets API

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Some users may notice connectivity issues when using legacy wss endpoint /v1/order/events. This is due to underlying cloud infrastructure maintenance window for next 4-6 hours.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Portfolio Balance Discrepancy minor 2026-05-29 17:30 UTC 9d 22h

Affected: Crypto Deposits and Withdrawals

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    A service disruption is affecting visibility of assets in some customers portfolios. This affects visualization only, and all funds remain safe.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Sui Transfers Unavailable minor 2026-05-29 14:58 UTC 2h 55m

Affected: Crypto Deposits and Withdrawals

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    Customers are unable to deposit or withdraw Sui due to upstream network issue, not Gemini issue. All customer accounts and funds remain completely secure.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Customers unable to deposit and withdrawal on Base. minor 2026-05-28 19:08 UTC 6h 21m

Affected: Crypto Deposits and Withdrawals

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Some customers may be unable to deposit and withdrawal on Base. All customer accounts and funds remain completely secure. Updates will be provided once they are available.

  2. investigating

    We are continuing to investigate this issue.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Sui Transfers Unavailable minor 2026-05-28 14:33 UTC 11h 4m

Affected: Crypto Deposits and Withdrawals

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Customers are unable to deposit or withdraw Sui. All customer accounts and funds remain completely secure.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Missing events in the order history minor 2026-05-22 07:07 UTC 7d 2h

Affected: REST API, Websockets API

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We have identified a handful of accounts which are missing events from order history from selected endpoints such as /v1/orders/history, /history/trades & /v1/order/events. Currently working on a fix for this.

  2. investigating

    We are continuing to investigate this issue.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

API endpoint /v1/mytrades not returning all trades minor 2026-05-20 02:00 UTC 23h 49m

Affected: REST API

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We have identified an issue with /v1/mytrades endpoint missing some trades for selected accounts. All trading systems remain available, and this is affecting trade history only.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Instant Quotes Not Working minor 2026-05-20 00:52 UTC 1h 12m

Affected: Gemini ActiveTrader™, Crypto Deposits and Withdrawals

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Customers are unable to place instant cryptocurrency orders.

  2. investigating

    We are continuing to investigate this issue.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Active Trader is currently experiencing loading issues. minor 2026-05-18 19:58 UTC 14m

Affected: Gemini ActiveTrader™

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue regarding the Active Trader interface. All customer accounts and funds remain completely secure. Updates will be provided once they are available.

  2. investigating

    We are continuing to investigate this issue.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Address Book Updates Unavailable major 2026-05-18 18:22 UTC 16d 2h

Affected: Crypto Deposits and Withdrawals

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Institutional customers with many accounts and addresses may be unable to add new allowlisted addresses to their address book. Existing allowlisted addresses continue to function normally. All customer accounts and funds remain completely secure.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

SMS Codes Unavailable in UK none 2026-05-18 12:24 UTC 10d 6h

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Some UK customers may be unable to receive SMS codes when attempting account recovery or password reset. Other two factor authentication methods continue to function normally. All customer accounts and funds remain completely secure. We will post updates as they become available.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Long loading times on some pages minor 2026-05-14 11:32 UTC 3d 15h

Affected: Gemini Mobile App: Uptime SLA 99.95%, Gemini Web UI: Uptime SLA 99.95%

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Customers might occasionally experience long loading time of the order, trade or transaction history pages. Our team is working on a fix, and updates will be provided once they are available.

  2. identified

    Customers might occasionally experience long loading time of the order, trade or transaction history pages. Our team is working on a fix, and updates will be provided once they are available.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Some Trading Features Unavailable minor 2026-05-14 03:12 UTC 41m

Affected: Gemini ActiveTrader™, Gemini Mobile App: Uptime SLA 99.95%, Gemini Web UI: Uptime SLA 99.95%

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Some customers are unable to sell assets, or access asset and activity pages on the Gemini app and in Gemini mode on web. ActiveTrader on web remains available. All customer accounts and funds remain completely secure.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.

Service Disruption eOTC major 2026-05-05 20:36 UTC 16d 23h

Affected: Gemini eOTC

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Gemini is investigating reports of potential service disruptions impacting eOTC. All customer accounts and funds remain completely secure. Further updates to follow.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Gemini (exchange)'s status page.