Gamma

Affected: Web Application, Website, API

Failure mode: Network, DNS, routing or connectivity failure. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

Names an upstream provider: Cloudflare.

Started during Cloudflare: Cloudflare API service issues.

1. investigating 2026-10-09 21:00 UTC

   We are currently investigating an issue with visitors in parts of Brazil being unable to access gamma.app. If you are impacted, please email support@gamma.app and provide them with the results of accessing these URLs (if available):...

2. identified 2026-10-10 00:31 UTC

   We have confirmed with our hosting provider Cloudflare that certain ASNs in Brazil are experiencing connection issues to gamma.app. We will provide updates here as they become available. The best known workaround is to use a VPN to access [gamma.app](http://gamma.app) from a...

3. resolved 2026-10-11 16:51 UTC

   We haven't heard any additional cases of customer impact here so we are marking this incident as resolved. Cloudflare has confirmed this is an ISP issue and is working with them in the background. Please reach out to [support@gamma.app](mailto:support@gamma.app) if you have any...

4. postmortem 2026-10-15 21:01 UTC

   Since October 8, some users connecting through Starlink in Brazil were unable to reach [gamma.app](http://gamma.app). The cause was a connectivity issue between Starlink's network and [gamma.app](http://gamma.app), which is managed by Cloudflare (outside of Gamma's systems). No...

Excerpts are shortened. Read the full incident on Gamma's status page.

Affected: AI Agent

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2026-09-25 19:36 UTC

   Some users may experience errors or delays when starting or resuming AI agent sessions. We’ve identified the cause and are rolling out a fix. We’ll provide another update once recovery is confirmed.

2. monitoring 2026-09-25 20:07 UTC

   We’ve deployed a fix, and service is recovering. Some users may still encounter errors when starting agent sessions. We’re monitoring recovery and will provide another update once service is fully restored.

3. resolved 2026-09-25 20:18 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gamma's status page.

Affected: Web Application, Multiplayer, AI, API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-08-03 21:12 UTC

   We are currently investigating this incident.

2. identified 2026-08-03 21:15 UTC

   We have identified a root cause and are continuing to work on a fix for this incident.

3. monitoring 2026-08-03 21:25 UTC

   We implemented a fix and are currently monitoring the result.

4. resolved 2026-08-03 22:05 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gamma's status page.

Affected: Site Hosting

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. monitoring 2026-07-26 02:53 UTC

   We implemented a fix and are currently monitoring the result.

2. monitoring 2026-07-26 03:10 UTC

   We implemented a fix and are currently monitoring the result.

3. resolved 2026-07-26 03:24 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gamma's status page.

Affected: Website

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-07-14 19:47 UTC

   We are investigating an issue with some shared links not loading.

2. resolved 2026-07-14 20:39 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gamma's status page.

Affected: Web Application, Multiplayer, API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2026-06-03 02:18 UTC

   We are continuing to work on a fix for this incident.

2. resolved 2026-06-03 02:29 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gamma's status page.

Affected: Web Application, Website

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-05-27 19:04 UTC

   We're experiencing a temporary issue with trying to view and edit Gammas in Latin America. Our team is investigating.

2. monitoring 2026-05-27 19:28 UTC

   We implemented a fix and are currently monitoring the result.

3. resolved 2026-05-27 20:28 UTC

   The incident with loading gammas in certain regions has been resolved on the latest version of Gamma. If you encounter any issues, please reload the page to confirm that you are using the latest version.

Excerpts are shortened. Read the full incident on Gamma's status page.

Affected: Site Hosting

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-04-27 01:59 UTC

   We are currently investigating this incident.

2. monitoring 2026-04-27 02:34 UTC

   We implemented a fix and are currently monitoring the result.

3. resolved 2026-04-27 02:51 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gamma's status page.

Affected: API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-12-20 01:03 UTC

   We are currently investigating this incident.

2. identified 2025-12-20 01:13 UTC

   We are continuing to work on a fix for this incident.

3. monitoring 2025-12-20 01:18 UTC

   We implemented a fix and are currently monitoring the result.

4. resolved 2025-12-20 01:22 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gamma's status page.

Affected: Web Application, Website

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-11-18 13:00 UTC

   We are currently investigating this incident. Signing in/out is impacted.

2. monitoring 2025-11-18 14:05 UTC

   We implemented a fix and are currently monitoring the result.

3. monitoring 2025-11-18 15:48 UTC

   We implemented a fix and are currently monitoring the result.

4. resolved 2025-11-18 15:59 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gamma's status page.

Affected: API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2025-10-20 22:38 UTC

   API is currently experiencing degraded performance

2. resolved 2025-10-21 14:26 UTC

   The issue has been resolved.

Excerpts are shortened. Read the full incident on Gamma's status page.

Affected: API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2025-10-20 22:05 UTC

   API is currently experiencing degraded performance

2. resolved 2025-10-20 22:33 UTC

   The issue has been resolved.

Excerpts are shortened. Read the full incident on Gamma's status page.

Affected: Site Hosting, API, Multiplayer, AI, Web Application, Website

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

Names an upstream provider: AWS.

1. identified 2025-10-20 09:30 UTC

   The AWS outage today has had a partial impact on Gamma. Some features may be intermittently broken or unavailable.

2. monitoring 2025-10-20 15:11 UTC

   We are continuing to monitor the progress and recovery of the AWS outage.

3. monitoring 2025-10-20 18:22 UTC

   We implemented a fix and are currently monitoring the result. Uploads (image, pdfs, etc) are impacted and may not be functional.

4. identified 2025-10-20 19:50 UTC

   Gamma is being impacted more severely by the AWS outage now. We will continue to post updates as they are available.

5. resolved 2025-10-21 01:58 UTC

   The issue has been resolved.

Excerpts are shortened. Read the full incident on Gamma's status page.

Affected: Web Application

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-09-03 23:00 UTC

   We are currently investigating this incident.

2. identified 2025-09-04 00:49 UTC

   The root cause of this issue is with the service provider we use for processing uploaded images. We are working with their support to resolve this.

3. monitoring 2025-09-04 03:06 UTC

   Our media processing provider has implemented a fix and are currently monitoring the result. Error rates have dropped to normal levels and the app is operating normally.

4. identified 2025-09-04 16:17 UTC

   Our media processing provider is again having issues. We're in touch with them to monitor progress.

5. monitoring 2025-09-04 17:29 UTC

   Our media provider has implemented another fix and processing is back to normal. We will continue to monitor on our side.

6. resolved 2025-09-05 05:18 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gamma's status page.

Affected: API

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. identified 2025-08-27 17:00 UTC

   We are investigating this issue with connections to our API.

2. resolved 2025-08-27 17:22 UTC

   This incident has been resolved. An issue with our code deploy caused database connection issues which required a restart of our API and other services.

Excerpts are shortened. Read the full incident on Gamma's status page.

Affected: Site Hosting

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2025-08-01 23:00 UTC

   We are continuing to work on a fix for this incident.

2. monitoring 2025-08-06 00:43 UTC

   We implemented a fix and are currently monitoring the result.

3. resolved 2025-08-07 23:19 UTC

   We have caught up processing stale SSL certificates for custom domains and are seeing new ones issuing correctly. We now have better monitoring in place for failed domains as well.

Excerpts are shortened. Read the full incident on Gamma's status page.

Affected: API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2025-07-10 16:10 UTC

   API is currently experiencing degraded performance

2. resolved 2025-07-10 16:16 UTC

   The issue has been resolved.

Excerpts are shortened. Read the full incident on Gamma's status page.

Affected: Multiplayer

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-07-08 17:30 UTC

   We are currently investigating this incident.

2. monitoring 2025-07-08 18:04 UTC

   We implemented a fix and are currently monitoring the result.

3. resolved 2025-07-08 18:45 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gamma's status page.

Affected: Site Hosting

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2025-07-03 17:30 UTC

   We are investigating this issue.

2. identified 2025-07-09 18:16 UTC

   We're currently experiencing issues with issuing SSL certificates for custom domains. Domain registration may be delayed. Engineers are currently investigating.

3. identified 2025-07-10 01:07 UTC

   We are continuing to work on a fix for this. SSL certificates are renewing with partial success.

4. identified 2025-07-10 20:44 UTC

   We are seeing success rates continue to rise and more and more custom domains being verified. We'll be processing a backlog of all stale domains starting this afternoon.

5. monitoring 2025-07-11 17:22 UTC

   Domains are verifying at a steady rate using the existing queueing system. We are deploying a new queueing system that will handle the load much better and will continue to monitor both systems.

6. resolved 2025-07-11 23:41 UTC

   This incident has been resolved. The new queueing system is fully rolled out and SSL certificates are being issued with low latency. Thank you to all those impacted for your patience. We've learned a lot from this outage and will carry those learnings forward to ensure better...

Excerpts are shortened. Read the full incident on Gamma's status page.

Affected: Web Application

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-06-17 19:58 UTC

   Users are receiving errors when generating a deck. We are currently investigating

2. monitoring 2025-06-17 20:19 UTC

   We implemented a fix and are currently monitoring the result.

3. resolved 2025-06-17 21:34 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gamma's status page.

Affected: Web Application, API

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-06-12 18:40 UTC

   We're experiencing a high level errors and delays in image generation from Ideogram and Flux. We're actively investigating these errors.

2. identified 2025-06-12 19:40 UTC

   There is a major internet outage affecting several AI models. We've routed traffic to use other models but you may see errors requesting specific models.

3. resolved 2025-06-12 20:49 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gamma's status page.

Affected: API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2025-04-14 19:35 UTC

   API is currently experiencing degraded performance

2. monitoring 2025-04-14 22:36 UTC

   We implemented a fix and are currently monitoring the result.

3. resolved 2025-04-14 22:47 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gamma's status page.

Affected: Web Application, Website

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-04-14 19:07 UTC

   We're experiencing elevated errors when signing in and signing out of Gamma. We are currently investigating this incident.

2. monitoring 2025-04-14 22:36 UTC

   We implemented a fix and are currently monitoring the result.

3. resolved 2025-04-14 22:49 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gamma's status page.

Affected: API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-02-14 22:23 UTC

   We are currently investigating this incident.

2. identified 2025-02-14 22:43 UTC

   We are continuing to work on a fix for this incident.

3. monitoring 2025-02-14 23:03 UTC

   We implemented a fix and are currently monitoring the result.

4. resolved 2025-02-14 23:28 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gamma's status page.

Affected: API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-01-31 18:30 UTC

   We are currently investigating this incident.

2. identified 2025-01-31 18:31 UTC

   We are continuing to work on a fix for this incident.

3. monitoring 2025-01-31 18:39 UTC

   We implemented a fix and are currently monitoring the result.

4. resolved 2025-01-31 18:45 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Gamma's status page.