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sevanalysis

DigitalOcean

Infrastructure. Source: DigitalOcean status page.

Incidents, last 90 days
19
Median to mitigation
1h 9m
Median to resolution
2h 6m
p95 to resolution
25h 50m
Naming an upstream provider
0%
With a postmortem on the status page
5%

What failed, last 90 days

The text does not say enough to tell5
Network, DNS, routing or connectivity failure4
Orchestration, control plane, service discovery or load balancing failed2
A zone, region or data center became unavailable2
A code release introduced the failure1
A provider or third-party service this vendor depends on failed1
A schema or data migration caused the failure1
Data delayed, stale, lost or corrupted, or needing replay after recovery1
Login, tokens, certificates or credentials failed1
AI model returned degraded, wrong or empty output (not errors or timeouts)1

Tagged by claude-haiku-5-5 from each incident's updates. See the methodology.

Incidents per month

Hatched months are before the recorded history starts.

All recorded incidents

App Platform Deployments none 2026-10-13 17:09 UTC 0m

Affected: Global

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. resolved

    Between 04:34 and 12:15 UTC, customers experienced service interruptions affecting App Platform deployment operations. During this window, customers may have been unable to deploy new applications or scale existing deployments. Applications already running prior to the incident...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

DNS Resolution for Managed Kubernetes minor 2026-10-11 22:01 UTC 1h 27m

Affected: Global

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Our Engineering team is investigating an issue causing intermittent external DNS lookup failures for Managed Kubernetes clusters in multiple regions. Applications running on affected clusters may intermittently fail to resolve external domain names. We apologize for the...

  2. monitoring

    Our Engineering team has implemented a fix to address the intermittent external DNS lookup failures affecting Managed Kubernetes clusters in multiple regions. We are currently monitoring the results to ensure the issue is fully resolved. We will provide another update as soon as...

  3. resolved

    Our Engineering team has resolved the external DNS resolution failures affecting Managed Kubernetes across multiple regions. Applications running on Managed Kubernetes can now resolve external domain names. We sincerely apologize for any inconvenience this disruption may have...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

VPC Networking Availability minor 2026-10-05 10:38 UTC 1h 35m

Affected: Global

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    Our Engineering team identified a disruption affecting VPC Networking operations that began at approximately 08:48 UTC. During this time, customers may have experienced delays or failures when creating or deleting VPC peerings, VPC Native DOKS clusters, or Private Network...

  2. monitoring

    Our Engineering team has implemented a fix for the VPC Networking disruption. Customers should now be able to create and delete VPC peering connections, subnets, and routes as expected. Previously pending operations have been cleared, and VPC Networking operations are returning...

  3. resolved

    Our Engineering team fully resolved the VPC Networking disruption as of 10:29 UTC. Customers can now create and delete VPC peering connections, subnets, and routes as expected. Following the recovery, we monitored the affected systems and confirmed that VPC Networking operations...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

A Network Disruption in BLR1 Region Impacted Multiple Products (Resolved) none 2026-10-03 14:51 UTC 0m

Affected: Bangalore, BLR1, BLR1, BLR1, BLR1, BLR1, BLR1, BLR1

Failure mode: Network, DNS, routing or connectivity failure. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. resolved

    From 11:59 UTC to 13:02 UTC on October 3, 2026, a networking disruption in our BLR1 region affected multiple products, including Monitoring, App Platform, Managed Databases, Functions, Load Balancers, Spaces, and the Cloud Control Panel. During this period, some users...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Support Portal Service Disruption minor 2026-09-16 09:48 UTC 11h 21m

Affected: Support Center

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    Our Support Portal is currently experiencing issues due to a third-party service disruption impacting our systems. During this time, customers may be unable to access the Support Portal or create new support tickets for their concerns. Existing support requests may also...

  2. monitoring

    The Support Portal and ticket creation are now accessible. Our upstream provider has applied a fix, and we've verified ticket creation and review are working as expected. We'll continue monitoring for the next 2 hours to confirm full stability and will post a final update once...

  3. resolved

    From 08:06 UTC to 13:41 UTC, users may have experienced issues accessing the Support Portal, creating new support tickets, or reviewing existing support requests. Our Engineering team has confirmed the full resolution of the issue affecting the Support Portal following a fix...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Power Degradation impacting GPU Performance in ATL1 minor 2026-09-09 10:47 UTC 1h 38m

Affected: ATL1

Failure mode: A zone, region or data center became unavailable. Root cause: Hardware or facility. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are investigating a power issue affecting part of our ATL1 datacenter. Redundant power systems are keeping servers online, and we have not observed any server outages. However, available power capacity is reduced, which may cause degraded performance for some GPU workloads,...

  2. monitoring

    The power issue affecting part of our ATL1 datacenter has been fully resolved. Power redundancy has been restored, and any potential customer impact has been mitigated. We will continue monitoring the environment to ensure continued stability.

  3. resolved

    This incident is now resolved. Power redundancy has been fully restored, and we have confirmed that customer impact has been mitigated. We are closing this incident.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Cloud Control Panel and API critical 2026-08-24 17:14 UTC 25h 50m

Affected: API, Cloud Control Panel

Failure mode: A schema or data migration caused the failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Our Engineering team is investigating an issue impacting the DigitalOcean public API and Cloud Control Panel. At this time, users will see elevated 5xx errors for all API requests, including things like creates for various products. Users may also be unable to access...

  2. investigating

    We are continuing to investigate the issue impacting the DigitalOcean public API and Cloud Control Panel. At this time, we are seeing some improvement in latency/error rates and some users may now be able to access the Cloud Control Panel. Serverless Inference users may...

  3. monitoring

    Our Engineering team has implemented mitigation measures to address the issue affecting the DigitalOcean public API and Cloud Control Panel. We are seeing requests succeed, and users should now be able to access the Cloud Control Panel and issue/receive API requests normally. We...

  4. investigating

    Our Engineering team is investigating a recurrence of the issue impacting the DigitalOcean public API and Cloud Control Panel. This issue does not impact our data plane (i.e. running droplets). Users may experience difficulties accessing the Cloud Control Panel, along with...

  5. monitoring

    Our Engineering team has implemented mitigation measures to address the issue impacting the DigitalOcean public API and Cloud Control Panel. We are seeing improvements, and users should now be able to access the Cloud Control Panel and use the public API normally. We are...

  6. monitoring

    Our Engineering team has continued to monitor the health of all services and has observed no recurrence of impact over the past 12+ hours. We will continue to monitor services for a short period to confirm stability before we mark this incident resolved. We understand the impact...

  7. resolved

    Our Engineering team has confirmed all services remain stable and we will now resolve this incident. Further details on root cause and mitigation will be provided in a postmortem via this status page for users interested in learning more. Thank you for your patience throughout...

  8. postmortem

    ## 1. What happened Between 16:56 UTC and 23:09 UTC on August 24, 2026, customers using DigitalOcean’s Cloud Control Panel, Public API, and dependent product management systems experienced elevated request error rates, peaking at 25%, in two distinct windows totaling 3.5 hours...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Managed Databases Creation minor 2026-08-23 05:11 UTC 9h 22m

Affected: NYC1, NYC3

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Our Engineering team is investigating an issue with our Managed Database product. At this time, users may experience errors while creating clusters, both via Cloud Control Panel and API requests. We apologize for the inconvenience and will share an update once we have more...

  2. investigating

    We continue to investigate an issue affecting DigitalOcean Managed Databases cluster creation across multiple regions. During this time, users may experience errors when creating Managed Database clusters via the Cloud Control Panel or API. Our engineering team is implementing a...

  3. monitoring

    Our Engineering team has implemented the necessary fixes affecting Managed Database cluster creation in the NYC3 and NYC1 regions. Users should now be able to create new Managed Database clusters. We are currently monitoring the situation to ensure that the service has returned...

  4. resolved

    Our Engineering team has resolved the issue preventing cluster creation on Managed Databases in the NYC3 and NYC1 regions. Customers can now create new Managed Databases Clusters normally. Our Engineering team has monitored the environment to ensure stability. We sincerely...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Container Registry and Spaces Accessibility minor 2026-08-21 12:59 UTC 1h 53m

Affected: Global, Global

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Our Engineering team is currently investigating reports of an issue affecting Container Registry and Spaces buckets in some regions. During this time, customers may experience failures when pushing or pulling container images. Additionally, customers may experience issues...

  2. monitoring

    Our Engineering team has identified the issue affecting Container Registry and Spaces buckets, and a fix has been applied. Spaces accessibility via the Cloud Control Panel should now be restored, and pushing and pulling container images should be back to normal. We are...

  3. resolved

    Our Engineering team has confirmed that the issue impacting Container Registry and Spaces accessibility has been resolved. Spaces accessibility via the Cloud Control Panel is now restored, and pushing and pulling container images is succeeding as expected. Customers who...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Major Service Interruption in MKC1 critical 2026-08-19 11:10 UTC 8h 25m

Affected: MKC1, MKC1

Failure mode: A zone, region or data center became unavailable. Root cause: Hardware or facility. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Our Engineering team is currently investigating an issue in the MKC1 region affecting multiple racks and nodes. During this time, customers may experience disruptions to GPU workloads, and Kubernetes (DOKS) worker nodes may enter a NotReady state. Our team is actively working to...

  2. identified

    We have identified the root cause of the issue in the MKC1 region affecting multiple racks and nodes. Our Engineering team is actively implementing remediation steps to restore connectivity and bring the impacted nodes back online. During this time, customers may continue to...

  3. identified

    Our Engineering team continues to work on the issue affecting the MKC1 region. We are actively working to restore connectivity and bring the impacted nodes back online. We will provide another update as soon as we have more information.

  4. monitoring

    At this time, the regional control plane is fully healthy. CPU Droplets, Managed databases, Load balancers, Block storage and Spaces are operating normally. Droplet create, resize and other management operations are working. Kubernetes (DOKS) control planes are reachable. Our...

  5. resolved

    Our Engineering team has confirmed the regional control plane is healthy and CPU Droplets, Managed databases, Load balancers, Block storage, Kubernetes (DOKS) and Spaces are operating normally. GPU Droplets continue to be impacted and our teams are working to restore all nodes....

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Volume Attach/Detach events in FRA1 none 2026-08-13 14:59 UTC 0m

Affected: FRA1

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. resolved

    Between Aug 13, 09:50 UTC and 14:30 UTC, customers in the FRA1 region experienced an issue affecting Block Storage Volumes attachment and detachment operations on Droplets and Managed Kubernetes clusters. During this window, customers may have encountered delays or been unable...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Account Registration, Droplets, and Related Services minor 2026-08-08 18:57 UTC 6h 3m

Affected: Global, Global, Global, Reserved IP

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Our Engineering team is currently investigating reports of an issue affecting new account registration, Reserved IPs, Snapshots, Droplets and Droplet-based services across multiple regions. During this time, customers may be unable to create new accounts, create Droplets,...

  2. investigating

    Our Engineering team is continuing to investigate reports of an issue affecting new account registration, Reserved IPs, Snapshots, Droplets and Droplet-based services across multiple regions. During this time, customers may be unable to create new accounts, create Droplets,...

  3. identified

    Our Engineering team has identified the root cause of the issue affecting new account registration, Droplets, Reserved IPs, Snapshots, and DOKS clusters across multiple regions. Customers may experience the following: Unable to create new accounts Unable to create Droplets...

  4. identified

    Our Engineering team continues to work on implementing and rolling out a fix for the issue affecting multiple services across multiple regions, including new account registration, Droplets, Reserved IPs, Automated Backups and Snapshots, Droplet Autoscale, DOKS clusters, GenAI...

  5. monitoring

    Our Engineering team has implemented a fix for the issue affecting new account registration, Droplets, Reserved IPs, Snapshots, and DOKS clusters across multiple regions, and is currently monitoring the situation. At this time, customers should no longer experience errors with:...

  6. resolved

    Our Engineering team confirms the full resolution of the issue affecting all impacted services, including new account registration, Droplet Creation, Reserved IPs, Automated Backups and Snapshots, Droplet Autoscale, DOKS clusters, GenAI services, the Droplet Console, and...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Functions on App Platform minor 2026-08-06 19:01 UTC 2h 4m

Affected: Global, Global

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Our Engineering team is investigating an issue impacting Functions on App Platform. During this time, users may experience build/deploy failures for Functions components, and requests to Functions endpoints may fail with a 504 error, caused by an SSL error when App Platform...

  2. monitoring

    Our Engineering team has implemented a fix for the issue affecting Functions on App Platform. Functions builds/deploys and requests to Functions endpoints should now be completing successfully. We are currently monitoring the situation to ensure the service has returned to...

  3. resolved

    Our Engineering team has confirmed that the issue affecting Functions on App Platform has been fully resolved. Functions builds, deploys, and requests to Functions endpoints are all working as expected. The fix implemented earlier was successful, and we are no longer seeing any...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Multiple Services Availability none 2026-08-06 16:33 UTC 0m

Affected: Global, Global, Global, Global, Global, Cloud Firewall, DNS

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. resolved

    Between Aug 6, 06:42 UTC and 09:08 UTC, customers experienced failures with write operations across multiple DigitalOcean services, including Managed Databases, DOKS, Cloud Firewalls, DNS, Spaces, Block Storage Volumes, and event processing. Customers attempting to update Cloud...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Spaces Cold Storage Billing minor 2026-08-04 16:13 UTC 5h 29m

Affected: Global, Billing

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Our Engineering team is investigating an issue affecting Spaces Cold Storage billing. During this time, customers with cold storage buckets may see incorrect values reflected in their daily usage and current invoices. We apologize for the inconvenience and are actively working...

  2. identified

    Our Engineering team has identified the issue affecting Spaces Cold Storage billing. The team is actively working on a fix to resolve the issue. We apologize for the inconvenience and will provide another update as soon as more information becomes available.

  3. monitoring

    Our Engineering team has implemented a fix for the issue affecting Spaces Cold Storage billing and is currently monitoring the situation. Customers with cold storage buckets should no longer see incorrect values reflected in their daily usage and current invoices. We will post...

  4. resolved

    As of 21:06 UTC, our Engineering team has resolved the issue affecting Spaces Cold Storage billing. An error in our billing processing system caused incorrect values to be reflected in daily usage and current invoices for customers with cold storage buckets. Our team identified...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Cloud Control Panel Access minor 2026-08-03 13:58 UTC 4h 2m

Affected: Cloud Control Panel

Failure mode: Login, tokens, certificates or credentials failed. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Beginning at 09:36 UTC on August 3, some customers may experience intermittent errors when accessing the DigitalOcean Cloud Control Panel, including an "mTLS verification failed" message. Our engineering team is actively investigating. We apologise for the inconvenience this may...

  2. monitoring

    We have implemented mitigation for the issue causing some customers to experience intermittent errors when accessing the DigitalOcean Cloud Control Panel. We are seeing recovery and are monitoring the service closely. We will provide another update once we have confirmed the...

  3. resolved

    Between 09:36 and 13:30 UTC on August 3, some customers experienced intermittent errors while accessing the DigitalOcean Cloud Control Panel. We renewed the affected internal certificates and restored access. The issue is resolved, and the Cloud Control Panel is operating...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Response Degradation Impacting Kimi-K3 minor 2026-07-29 17:56 UTC 12h 19m

Affected: Model Services

Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating this issue.

  2. investigating

    Our Engineering team is investigating reports of empty or broken responses impacting Kimi-K3. At this point, users may experience degraded response quality, specifically empty or broken outputs (including repeated characters), when querying the Kimi-K3 service. We apologize for...

  3. resolved

    Our Engineering team has resolved the issue causing empty or broken responses from Kimi-K3. If you continue to experience any problems, please open a ticket with our Support team. We apologize for any inconvenience this may have caused.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Agent Platform Requests Returning HTTP 500 Errors major 2026-07-27 18:31 UTC 20h 53m

Affected: Agent Runtime

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Network Connectivity from India to NYC minor 2026-07-24 10:36 UTC 2h 6m

Affected: NYC1

Failure mode: Network, DNS, routing or connectivity failure. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. identified

    We have noticed ​​​​​​​network connectivity issues affecting some users connecting from India to resources in the NYC region. Based on our current investigation, users on Airtel and BSNL have reported increased latency, packet loss, or intermittent connectivity. We apologize for...

  2. monitoring

    We are observing improvements in network connectivity for users in India accessing resources in our NYC region. Our team is monitoring the situation to ensure that the service has returned to normal operation and remain stable. We appreciate your patience and will provide an...

  3. resolved

    Between 07:46 UTC & 10:24 UTC today, some users in India accessing resources in the NYC region may have experienced connectivity issues. The impact was limited to users using Airtel as their ISP. Our investigation determined that the issue was caused by an internal network issue...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Llama-4-Maverick Model Availability minor 2026-07-23 11:16 UTC 1h 20m

Affected: Inference

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Our Engineering team is currently investigating an issue where the llama-4-maverick model is unavailable. Users may experience HTTP 500 errors while using this model with Serverless Inference. We apologize for the inconvenience. Our Engineering team is working with high priority...

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Gradient AI Serverless Inference Requests Timing Out for qwen3.5-397b-a17b minor 2026-07-22 16:50 UTC 2h 52m

Affected: Inference

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating this issue.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Block Storage Volume NYC1, NYC3, SGP1, SYD1 and BLR1 minor 2026-07-19 09:51 UTC 5h 41m

Affected: BLR1, NYC1, NYC3, SGP1, SYD1

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Our Engineering team is investigating an issue with attaching volume to the droplets in the NYC1, NYC3, SGP1, SYD1 and BLR1 regions. During this time you may experience an issue with attaching volume to the Droplet(s). We apologize for the inconvenience and will share an update...

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We are continuing to investigate this issue.

  4. monitoring

    Our Engineering team has identified the root cause of the issue preventing volume attachments to Droplets in NYC1, NYC3, SGP1, SYD1, and BLR1 and has successfully implemented a fix. You should now be able to attach volumes to your Droplet(s) without encountering any further...

  5. resolved

    Our Engineering team has confirmed that the issue regarding volume attachment to Droplets in the NYC1, NYC3, SGP1, SYD1, and BLR1 regions has been fully resolved, and all services are now operating normally. If you continue to experience any issues, please contact our Support...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Networking in BLR1 minor 2026-07-19 06:57 UTC 2h 54m

Affected: BLR1

Failure mode: Network, DNS, routing or connectivity failure. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue affecting outbound network traffic for Droplets in the BLR1 region. Customers may experience timeout errors or connectivity issues when attempting to reach external services. Our Engineering team is actively investigating the issue and...

  2. identified

    Our Engineering team has identified an issue affecting upstream network connectivity for Droplet-based services in the BLR1 region and is actively working with the relevant upstream providers to implement a resolution. Customers may continue to experience intermittent timeouts...

  3. monitoring

    Our engineering team has implemented the necessary fixes affecting upstream network connectivity for Droplet-based services in the BLR1 region. Users should now be able to connect to the external endpoints from Droplets in BLR1. We are currently monitoring the situation to...

  4. resolved

    Our engineering team has resolved the outbound network connectivity issue in the BLR1 region. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Reserved IP routing in TOR1 minor 2026-07-16 13:39 UTC 3h 45m

Affected: Reserved IP, TOR1

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Our Engineering team is investigating an issue affecting Reserved IP routing in the TOR1 region. The issue is causing inbound and outbound traffic to and from Reserved IPs in TOR1 to fail. In the meantime, detaching and reassigning the Reserved IP to the Droplet may restore...

  2. identified

    Our Engineering team has identified the cause of the issue affecting Reserved IP routing in the TOR1 region, which was causing inbound and outbound traffic to and from Reserved IPs in TOR1 to fail. Detaching and reassigning the Reserved IP to the Droplet may restore connectivity...

  3. monitoring

    Our Engineering team has implemented a fix for the issue affecting Reserved IP routing in the TOR1 region, and we are currently monitoring the results. Inbound and outbound traffic to and from Reserved IPs in TOR1 should now be restored. If you reassigned your Reserved IP as a...

  4. resolved

    Our Engineering team has confirmed that the underlying issue affecting Reserved IP routing in the TOR1 region has been fully resolved, and services are now operating normally. If you continue to experience any issues, please contact our Support team by opening a ticket. We...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Serverless Inference - Gemma4 Latency Issues Causing Timeouts & Slow Responses minor 2026-07-13 19:04 UTC 2d 2h

Affected: Inference

Failure mode: A configuration change caused the failure. Root cause: A configuration change. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. identified

    We are currently experiencing an issue where customers using the Gemma 4 model on our Serverless Inference and Dedicated Inference platforms may experience severe latency or request timeouts. Our engineering team has identified a backend configuration issue as the root cause,...

  2. monitoring

    A fix has been deployed to resolve the backend configuration issue. We are closely monitoring system performance to ensure full recovery and normal response times for all Gemma 4 inference workflows.

  3. identified

    We are currently experiencing an issue affecting customers using the Gemma 4 model on our Serverless Inference platform. Customers may experience significantly increased latency or request timeouts. Our Engineering team has identified a backend configuration issue as the root...

  4. monitoring

    A fix has been deployed to resolve the issue. We are closely monitoring system performance to ensure full recovery and normal response times for all Gemma 4 inference workflows.

  5. resolved

    The deployed fix has successfully restored full functionality, and our monitoring shows that system performance has completely stabilized. Response times for all Gemma 4 inference workflows have returned to normal baseline levels. We will continue to track platform stability...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Kubernetes Deployments in NYC1 minor 2026-07-09 20:31 UTC 28h 56m

Affected: NYC1

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: Not enough capacity for the load. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Our Engineering team is investigating an issue affecting Kubernetes deployments in NYC1. Users may see intermittent DNS failures and NodeNotReady events from application workloads during this time. We apologize for the inconvenience, we'll share new information on this page as...

  2. monitoring

    The issue affecting Kubernetes deployments in NYC1 has subsided. Workloads should now be functioning normally. Our Engineering team is continuing to monitor the affected systems to confirm full resolution. We'll update this page if any further action is needed. We apologize for...

  3. resolved

    The issue affecting Kubernetes deployments in the NYC1 region has been resolved. Our investigation found intermittent DNS timeouts affecting a small number of DOKS clusters, with affected worker nodes running on shared-CPU Droplets. This is a documented limitation for...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Limited access to Deepseek V4 Pro model major 2026-07-04 22:13 UTC 2h 40m

Affected: Inference, Model Services

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Our Engineering team is investigating reports of an incident affecting the Deepseek V4 Pro model in Serverless Inference and Agent Platform. Users may experience errors when attempting to use this model, specifically receiving error 429 messages. We apologize for the...

  2. monitoring

    Our Engineering team has implemented a fix for the issue with the Deepseek V4 Pro model in Serverless Inference and Agent Platform. The model should now be operational, and users should no longer receive error 429 messages when attempting to use it. We are currently monitoring...

  3. resolved

    Our Engineering team has confirmed that the issue with the Deepseek V4 Pro model in Serverless Inference and Agent Platform has been fully resolved. The model is now operational, and users should be able to use it without experiencing any errors. If you continue to experience...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Droplet Actions in NYC3 none 2026-07-04 14:42 UTC 27m

Affected: NYC3, NYC3

Failure mode: A zone, region or data center became unavailable. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. monitoring

    Our Engineering team has implemented a fix to address the issue affecting Droplets in the NYC3 region. The issue, which began at 12:38 UTC, caused disruptions to customers attempting to perform actions on their Droplets in the NYC3 region. During this time, customers may also...

  2. resolved

    Our Engineering team has confirmed that the issue impacting Droplets in the NYC3 region has been fully resolved. Users can now perform actions on their Droplets or create new Droplets in this region without any issues. We appreciate your patience while we worked to resolve this...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Managed Database Clusters minor 2026-07-02 22:04 UTC 10h 16m

Affected: Global, Global

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Our engineering team is investigating an issue affecting Managed Database Clusters. Currently, users may encounter delays when creating/scaling/forking and restoring Standard MySQL, Standard PostgreSQL, OpenSearch, Kafka, and Valkey clusters through the Cloud Control Panel or...

  2. investigating

    Our engineering team is still investigating the issue affecting Managed Database Clusters. Users may still encounter delays creating/scaling/forking/restoring the aforementioned Managed Database Clusters. We are working to resolve this as soon as possible. we apologize for the...

  3. monitoring

    Our engineering team has implemented a fix to resolve the issue with Managed Database Clusters and is monitoring the situation. We will post an update as soon as the issue is fully resolved.

  4. resolved

    Our engineering team has resolved the issue with Managed Database Clusters. All database systems should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

DNS Lookup Failures for Managed Database minor 2026-07-01 11:35 UTC 4h 53m

Affected: FRA1, FRA1, DNS

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    As of 06:39 UTC, our Engineering team is investigating reports of intermittent DNS lookup failures for Managed Database hostnames from Managed Kubernetes, primarily affecting connections from Managed Kubernetes to Managed Database hostnames. At this point, customers in the FRA1...

  2. investigating

    We are continuing to investigate this issue.

  3. resolved

    The intermittent DNS lookup failures between Managed Kubernetes and Managed Database hostnames in the FRA1 region have been resolved for now but please let us know if you see the issue again. Connectivity has remained stable, and all systems are operating normally. If you...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Droplet Resize none 2026-07-01 11:13 UTC 2h 15m

Affected: Cloud Control Panel

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Our Engineering team is investigating an issue affecting Droplet resizes using the "Downscale Anytime" option. At this time users may find this option unavailable or unresponsive in the Cloud Control Panel. As a workaround, resizes can be performed via the API while we work to...

  2. monitoring

    Our Engineering team has identified the root cause of the issue affecting Droplet resizes using the "Downscale Anytime" option and has implemented a fix. Users should now be able to resize their Droplets using the "Downscale Anytime" option without experiencing any issues or...

  3. resolved

    Our Engineering team has confirmed that the issue impacting Droplet resizes using the "Downscale Anytime" option has been fully resolved. Users can now resize their Droplets using the "Downscale Anytime" option without any issues. We appreciate your patience while we worked to...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Agent Timeouts While Retrieving Data from Knowledge Bases none 2026-07-01 06:25 UTC 21h 14m

Affected: Agent Runtime, Knowledge Bases

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Our Engineering team is currently investigating an issue where Agents are experiencing timeouts while retrieving data from Knowledge Bases. As a result, affected Agents may fail to retrieve data and return the following error: "Failed to retrieve data from Knowledge base(s) -...

  2. identified

    Our Engineering team has identified the issue causing Agents to experience timeouts while retrieving data from Knowledge Bases. Please be assured that our Engineering team is actively working on a fix and is treating this issue with high priority. We sincerely apologise for any...

  3. resolved

    This incident has been resolved, and our teams continue to monitor the results. If you experience any further issues, please contact support.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Droplet Backup Service none 2026-06-27 18:24 UTC 0m

Affected: Global

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. resolved

    Between 00:00 UTC & 16:00 UTC today, our Engineering team identified an issue affecting backup operations on Droplets. During this period, backups scheduled within this window may not have been created and may appear as missing. Our team has taken necessary measures to resolve...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Anthropic Inference Model Availability none 2026-06-27 04:43 UTC 32m

Affected: Inference

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

Names an upstream provider: Anthropic (Claude).

  1. monitoring

    Our Engineering team has mitigated an issue with Anthropic models. Previously, users may have encountered 400 errors when attempting to use any Anthropic model. Although the root cause of the issue is still being addressed by Anthropic, users should now be able to access and use...

  2. resolved

    Our Engineering team has resolved the issue that was causing HTTP 400 errors for requests to Anthropic models. Users should now be able to access Anthropic models without any issues. If you continue to experience problems, please open a ticket with our Support team so we can...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Monitoring Graphs in the Cloud Control Panel minor 2026-06-19 14:00 UTC 2h 37m

Affected: Global

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Our Engineering team is currently investigating an issue affecting the visibility of monitoring graphs within the Cloud Panel. During this period, users may notice missing or unavailable monitoring graphs for services such as Droplets(with DO agent installed), Load Balancers,...

  2. monitoring

    Our engineering team has implemented the necessary fixes to address the issue affecting the visibility of monitoring graphs within the Cloud Panel. Users should now be able to view monitoring graphs for their services, including Droplets with DO Agent installed, Load Balancers,...

  3. resolved

    Between 13:22 & 14:26 UTC today, users have experienced missing monitoring graphs for Droplets (with DO agent installed), Load Balancers, Databases, and other services within the Cloud Control Panel. Our engineering team has identified the root cause of the issue and has taken...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Intermittent 500 Errors on Serverless/GenAI Inference API none 2026-06-16 22:00 UTC 2h 29m

Affected: Inference

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are actively investigating an issue causing elevated HTTP 500 error rates for customers utilizing our Serverless/GenAI Inference API. Customer Impact: Customers making calls to the inference API—specifically targeting /v1/* endpoints—will experience intermittent HTTP 500...

  2. monitoring

    Our engineering teams have successfully begun implementing mitigation steps to resolve the connectivity issues affecting the inference API. We will provide another update once the API has fully recovered and error rates return to normal.

  3. resolved

    The connectivity issues affecting our Serverless/GenAI Inference API have been fully resolved. Our engineering teams successfully completed the connectivity restoration. All systems should be functioning normally, and the endpoint should be fully operational.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

DeepSeek V4 Pro is returning HTTP 429 "Rate limit exceeded" major 2026-06-11 14:24 UTC 3h 18m

Affected: Model Services

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently facing issues with Gradient AI DeepSeek V4 Pro is returning HTTP 429 "Rate limit exceeded"

  2. investigating

    We are continuing to investigate this issue.

  3. identified

    The issue has been identified and a fix is being implemented.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

DNS API Service minor 2026-06-04 10:12 UTC 1h 35m

Affected: Global, Global, Global, DNS

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Our Engineering team is investigating an issue impacting our DNS API service. During this time, users may experience issues performing domain and DNS record management operations from the Control Panel and API, including creating, updating, or deleting DNS records. As a result,...

  2. investigating

    Our Engineering team continues to investigate an issue impacting our DNS API service. During this time, users may experience issues performing domain and DNS record management operations from the Control Panel and API, including creating, updating, or deleting DNS records. As a...

  3. identified

    Our Engineering team has identified the cause of the issue impacting our DNS API service and is actively working on a fix. During this time, users may experience errors when attempting to create, update, or delete domains and DNS records through the Control Panel and API. As a...

  4. monitoring

    Our Engineering team has implemented a fix to resolve the issue impacting our DNS API service. Users should now be able to perform domain and DNS record management operations successfully through the Control Panel and API. Additionally, services affected by this issue, including...

  5. resolved

    Between 09:41 and 11:24 UTC, our Engineering team identified an issue impacting the DNS API service. During this period, users may have experienced issues performing domain and DNS record management operations through the Control Panel and API. Services dependent on DNS API...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

App Platform Deployments minor 2026-05-29 00:14 UTC 7h 44m

Affected: Global

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Our Engineering team is currently investigating an issue with build failures on App Platform in multiple regions. Users may experience errors when attempting to build their applications, resulting in failed deployments. Our Engineering team is working to fix the issue and will...

  2. monitoring

    Our Engineering team has implemented a fix to resolve the issue with build failures on App Platform. Users should see their builds deploy successfully now. We are closely monitoring the situation, and will post an update once we've confirmed this is fully resolved.

  3. resolved

    Our Engineering team has confirmed that the issue impacting build failures on App Platform has been resolved at 07:00 am UTC. All App Platform builds are now succeeding as expected. Customers who previously encountered build failures should now be able to deploy their...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Cloud Firewall minor 2026-05-20 12:08 UTC 55m

Affected: Cloud Firewall

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    Our engineering team identified an issue impacting Cloud Firewall Product. During this time, users may notice HTTP 500 errors when updating firewalls. We apologize for the inconvenience and will share an update once more information is available.

  2. monitoring

    Our engineering team has implemented a fix that affected the Cloud Firewall rules. Users should now be able to update their firewalls successfully. We are actively monitoring the situation to ensure overall stability. We appreciate your patience and will provide an update once...

  3. resolved

    Between 06:35 UTC & 12:36 UTC today, our engineering team identified an issue impacting the Cloud Firewall. During this period, users might have encountered issues while updating their firewall rules. Our team has taken appropriate measures to address the issue. We can confirm...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Cloud Firewall minor 2026-05-20 05:35 UTC 2h 12m

Affected: Cloud Firewall

Failure mode: A configuration change caused the failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue with incorrect Cloud Firewall rules appearing on the cloud panel. Our engineering team is aware of the situation and actively working to identify the root cause. Since this is a user interface issue, users should not experience any...

  2. monitoring

    Our Engineering team has implemented a fix to resolve the issue causing incorrect Cloud Firewall rules to display on the cloud panel. At this time, the user interface is functioning as expected, and we are actively monitoring the situation to ensure continued stability. We will...

  3. resolved

    Our Engineering team has verified that the issue causing incorrect Cloud Firewall rules to display on the cloud panel is fully resolved. The user interface continues to function as expected, and all systems have returned to normal operating conditions. If you continue to...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Block Storage Volume Performance minor 2026-05-20 01:05 UTC 4h 9m

Affected: NYC3

Failure mode: A zone, region or data center became unavailable. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Our Engineering team is currently investigating an ongoing infrastructure issue in the NYC3 region affecting Block Storage Volumes at the storage layer. Users may experience degraded write performance and intermittent impact to services dependent on the affected storage...

  2. monitoring

    Our Engineering team has implemented mitigation measures for the infrastructure issue affecting Block Storage Volumes in the NYC3 region. The team is monitoring the situation, and we will share another update once the issue is fully resolved

  3. resolved

    From 00:00 UTC to 01:40 UTC, users may have experienced degraded write performance and intermittent impacts to workloads dependent on Block Storage Volumes in the NYC3 region. Our Engineering team has confirmed that the underlying infrastructure issue affecting Block Storage...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Anthropic reported outage that's impacting access to their Serverless Inference models major 2026-05-15 01:21 UTC 39m

Affected: Agent Runtime

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

Names an upstream provider: Anthropic (Claude).

  1. monitoring

    As of the current time, our Engineering team is aware of an ongoing incident with our provider, Anthropic, that is impacting Serverless Inference. The outage is affecting all users attempting to use Sonnet 4.6 and Opus 4.7 models. According to Anthropic's status page...

  2. identified

    According to Anthropic's status page (https://status.claude.com/incidents/8z7l5zcy0v3b), they have identified the root cause and are actively working on a fix. At this time, users may continue to experience errors when attempting to use Sonnet 4.6 and Opus 4.7 models. We will...

  3. resolved

    As of the current time, our Engineering team has confirmed that the issue with Serverless Inference has been resolved. The root cause of the issue was an outage with our provider, Anthropic, which affected users of Sonnet 4.6 and Opus 4.7 models. According to Anthropic's status...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

DNS service, Certificates and Managed MongoDB minor 2026-05-14 13:57 UTC 6h 49m

Affected: Global, DNS

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Our Engineering team is investigating an issue affecting our DNS service. At this time, DNS resolution remains functional but any changes to DNS records are not being reflected at the edge. Additionally, customers may be unable to create new Let's Encrypt certificates at this...

  2. investigating

    Our engineering team continues to investigate an issue affecting our DNS service. At this time, DNS resolution remains functional; however, new changes to DNS records are currently not being reflected at the edge. This issue is also impacting related services. Specifically,...

  3. monitoring

    Our Engineering team has implemented a fix for the issue affecting our DNS service and are now seeing DNS record updates successfully propagate to the edge. As a result, Let's Encrypt certificate issuance and Managed MongoDB provisioning (including scaling operations) should...

  4. resolved

    As of 19:50 UTC, the issue affecting the DNS service has been fully resolved, and all related services, including Let's Encrypt certificate issuance and Managed MongoDB provisioning, are now operating normally. The backlog of delayed requests has been successfully processed, and...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

GradientAI: Agent Platform Playground Interaction Errors major 2026-05-12 10:24 UTC 1h 13m

Affected: Agent Runtime

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue affecting the GradientAI Agent Platform Playground. Users may see a “Something went wrong” error for all agent interactions in the Playground. Agent functionality through API endpoints remains unaffected. We are actively working to...

  2. identified

    We have identified the cause of the issue affecting the GradientAI Agent Platform Playground. Our engineering team is implementing a fix, and we will provide another update as soon as it is available.

  3. identified

    A fix has been applied for the issue affecting the GradientAI Agent Platform Playground, and we are observing recovery in service behavior.

  4. monitoring

    We have applied a fix for the issue affecting the GradientAI Agent Platform Playground and are monitoring the service to ensure continued stability. At this time, we are no longer observing new reports related to this issue.

  5. resolved

    The remediation for the issue affecting the GradientAI Agent Platform Playground has been fully implemented, and the service is operating normally. We are no longer observing customer impact related to this issue, and the incident has been resolved.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Control Panel Errors - Unable to Enable 2FA and Google/GitHub minor 2026-05-09 11:15 UTC 3h 27m

Affected: Cloud Control Panel

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

Names an upstream provider: GitHub.

  1. investigating

    Our Engineering team is investigating an issue affecting the ability to enable Two-Factor Authentication (2FA) and Google/GitHub authentication through the Control Panel. During this time, users may encounter errors while enabling these authentication methods and could also...

  2. monitoring

    Our Engineering team has implemented necessary changes to address the issue affecting the ability to enable Two-Factor Authentication (2FA) and Google/GitHub authentication through the Control Panel. Our team is currently monitoring the situation to ensure stability. We...

  3. resolved

    Between 5:35 and 14:25 UTC today, our Engineering team identified an issue that prevents enabling Two-Factor Authentication (2FA) and Google/GitHub authentication through the Control Panel. During this period, users might have encountered issues while enabling authentication...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Let's Encrypt Outage Affecting Certificate Issuance and Managed Databases Operations minor 2026-05-08 20:46 UTC 1h 8m

Affected: Global, Global, Global, Global, Global

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. identified

    Our Engineering team is aware of an upstream outage with Let's Encrypt (see https://letsencrypt.status.io/) which impacts the following services: - Inability to create new Let's Encrypt certificates for Spaces, Load Balancers, and App Platform Custom Domains - Stuck or delayed...

  2. resolved

    The upstream outage with Let's Encrypt has been resolved. Customers should now be able to issue Let's Encrypt certificates for Spaces, Load Balancers, and App Platform Custom Domains. Our Engineering team has also confirmed that stuck or delayed actions with Mongo, Advanced PG,...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Multiple Services in NYC2 minor 2026-05-08 18:01 UTC 1h 58m

Affected: API, New York, NYC2, NYC2, NYC2, NYC2

Failure mode: A zone, region or data center became unavailable. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue affecting multiple services in our NYC2 region. Our engineering team is aware of the situation and is working to identify the root cause and restore full connectivity as quickly as possible. Users with resources in the NYC2 region may...

  2. monitoring

    Our Engineering team has identified the issue and implemented a fix to resolve the issues with multiple services, and is monitoring the situation. We will post an update as soon as the issue is fully resolved.

  3. monitoring

    We are continuing to monitor for any further issues.

  4. resolved

    Our engineering team has resolved the issue with multiple services in NYC2 region, and all services should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience and thank you for your...

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Elevated 5xx “context canceled” errors impacting serverless inference minor 2026-04-28 13:45 UTC 5h 48m

Affected: Agent Runtime

Failure mode: Traffic surge or denial-of-service attack. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Serverless inference customers are experiencing elevated 5xx errors, including “context canceled” responses. This may result in intermittent request failures. Our team is actively investigating and will provide updates as more information becomes available.

  2. identified

    We have identified an issue affecting our service and are currently working to implement a fix. Our team is actively investigating and taking the necessary steps to restore normal operations as quickly as possible. We appreciate your patience and will provide updates as soon as...

  3. monitoring

    Service for Serverless Inference has been restored. We’ve implemented tighter rate limits to help prevent recurrence and are closely monitoring system performance. Some users may still experience intermittent latency as we complete final stabilization efforts. Our team remains...

  4. resolved

    All services are operating normally. We will continue to monitor the system to ensure ongoing reliability. Thank you for your patience while we worked to resolve this issue.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.

Serverless Inference - Intermittent Rate Limiting Affecting Some Customers Using Anthropic Models major 2026-04-27 10:38 UTC 59m

Affected: Agent Runtime

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

Names an upstream provider: Anthropic (Claude).

  1. investigating

    We are investigating an issue affecting some customers using DigitalOcean Serverless Inference with Anthropic models. Over the last two hours, impacted customers may have experienced intermittent request failures, including HTTP 429 responses, on some Anthropic model requests....

  2. monitoring

    We identified the cause of intermittent HTTP 429 responses affecting some customers using Anthropic models on DigitalOcean Serverless Inference and applied a mitigation. Service has recovered, and we are monitoring stability.

  3. resolved

    The issue is resolved, and service is operating normally.

Excerpts are shortened. Read the full incident on DigitalOcean's status page.