DigiCert

Affected: CertCentral EU API, CertCentral EU Console

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-10-05 18:31 UTC

   We are currently experiencing a technical problem with our CertCentral EU system and are working to resolve the issue as quickly as possible. While we work to restore access to our CertCentral EU , you can contact us through: Telephone: Call us Chat: Chat with us Email: Message...

2. identified 2026-10-05 18:43 UTC

   The issue has been identified and a fix is being implemented.

3. resolved 2026-10-05 19:49 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: Content Trust Manager (Switzerland), Content Trust Manager (Netherlands)

Failure mode: Login, tokens, certificates or credentials failed. Root cause: A configuration change. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-09-29 11:28 UTC

   Following a recent security update, Go>Sign Mobile Application users are required to register their device again. Some users may experience delays in receiving the SMS OTP due to automated security controls temporarily blocking certain phone numbers. These temporary blocks...

2. resolved 2026-09-29 14:21 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: IoT Trust Manager (Switzerland), IoT Trust Manager (Netherlands)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2026-09-29 10:55 UTC

   We have identified an issue with the UI access of IOT manager on both DC1 NL and CH instances and are working with the Engineering team to fix the same ASAP

2. monitoring 2026-09-29 11:22 UTC

   A Fix has been implemented and the UI access of IOT manager on both DC1 NL and CH instances are now accessible.

3. resolved 2026-09-29 16:00 UTC

   The issue has been resolved

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: Content Trust Manager (Switzerland), Content Trust Manager (Netherlands)

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2026-09-28 14:39 UTC

   We are aware of an ongoing issue related to the Go Sign Mobile application, which is required to approve qualified signatures. After a recent update of the Go Sign Mobile application users have been logged out of the application and need to re-register. Please contact your...

2. resolved 2026-09-28 18:22 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: CertCentral API (Global), CertCentral Console (Global), digicert.com Login (Global), Certificate Issuing Service (CIS).

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-09-16 11:24 UTC

   We are currently experiencing a technical problem with our CIS Service system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 05135016 While we work to restore access to our CIS Service, you can contact us through: Telephone:...

2. investigating 2026-09-16 11:31 UTC

   We are continuing to investigate this issue.

3. investigating 2026-09-16 11:54 UTC

   We are continuing to investigate this issue.

4. identified 2026-09-16 12:21 UTC

   The issue has been identified and a fix is being implemented.

5. monitoring 2026-09-16 12:30 UTC

   A fix has been implemented and we are monitoring the results.

6. resolved 2026-09-16 12:43 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: Live Chat Support, DigiCert Support Email System

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2026-09-16 09:40 UTC

   We are currently experiencing a technical issue affecting our chat and email support channels . Our third-party service provider is actively working to resolve the issue as quickly as possible. While we work to restore normal service, you can also contact us through: Telephone:...

2. resolved 2026-09-16 22:14 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: Certificate Revocation List (CRL)

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-09-15 07:03 UTC

   We are investigating an issue affecting a Certificate Revocation List (CRL) associated with the DigiCert G5 TLS RSA4096 SHA384 2021 CA1. Some customers performing strict certificate revocation checks may experience certificate validation or connection failures. Our engineering...

2. monitoring 2026-09-15 09:16 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2026-09-15 09:49 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: DSS-Engine Production, DSS-Engine Staging, Trust/Link, ADSS-Engine Production

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-09-11 14:36 UTC

   We are currently experiencing a technical problem with our ADSS Service system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 05127527 Individual signer users are currently unable to sign documents or authorize signing...

2. monitoring 2026-09-11 18:32 UTC

   A fix has been implemented and we are monitoring the results.

3. monitoring 2026-09-11 18:33 UTC

   We are continuing to monitor for any further issues.

4. resolved 2026-09-12 05:42 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: CertCentral API (Global), CertCentral Console (Global), E-Commerce

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-09-08 05:49 UTC

   We are currently investigating an issue affecting our payment gateway service. Transactions using newly added cards are currently failing, while transactions using existing cards may experience intermittent failures.

2. resolved 2026-09-08 07:11 UTC

   Based on our analysis we found that all the legitimate transactions are going through fine and the errors were due to genuine failures.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: digicert.com Login (Global), DigiCert Support Email System, DigiCert ONE Console (Global)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-09-04 10:03 UTC

   We are currently experiencing a technical problem with our DigiCert Support Email System and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 05116620 While we work to restore access to our DigiCert Support Email System , you can...

2. investigating 2026-09-04 10:30 UTC

   We are continuing to investigate this issue.

3. investigating 2026-09-04 10:31 UTC

   We are currently experiencing a technical problem with our DigiCert Support Email System and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 05116620 While we work to restore access to our DigiCert Support Email System , you can...

4. identified 2026-09-04 11:11 UTC

   The issue has been identified and a fix is being implemented.

5. resolved 2026-09-04 13:08 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: CertCentral API (Global), CertCentral Console (Global), digicert.com Login (Global), E-Commerce

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-08-19 17:10 UTC

   We are currently experiencing a technical problem with our CertCentral Services system and are working to resolve the issue as quickly as possible. While we work to restore access to our CertCentral, you can contact us through: Telephone: Call us Chat: Chat with us Email:...

2. identified 2026-08-19 17:12 UTC

   The issue has been identified and a fix is being implemented.

3. monitoring 2026-08-19 17:25 UTC

   A fix has been implemented and we are monitoring the results.

4. resolved 2026-08-19 17:30 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: CertCentral EU Console

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-08-13 16:37 UTC

   We are currently experiencing a technical problem with our CertCentral EU Account Portal system and are working to resolve the issue as quickly as possible. While we work to restore access to our CertCentral EU Account Portal, you can contact us through: Telephone: Call us Chat:...

2. monitoring 2026-08-13 17:09 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2026-08-13 17:47 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: Trust Lifecycle Manager (Global)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-08-11 18:45 UTC

   We are currently experiencing a technical problem with our DigiCert One Trust Life Cycle Manager (TLM) and are working with the vendor to resolve the issue as quickly as possible. While we work to restore access to our DigiCert One Trust Life Cycle Manager (TLM), you can contact...

2. monitoring 2026-08-11 18:55 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2026-08-11 19:32 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: CertCentral API (Global), CertCentral Console (Global)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-08-03 12:35 UTC

   We are currently experiencing a technical problem with our CertCentral Issuance system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 05069088 While we work to restore access to our CertCentral Issuance, you can contact us...

2. investigating 2026-08-03 12:38 UTC

   We are continuing to investigate this issue.

3. monitoring 2026-08-03 13:11 UTC

   A fix has been implemented and we are monitoring the results.

4. resolved 2026-08-03 14:30 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: MPIC Agents

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-08-01 06:22 UTC

   We are currently experiencing a technical problem with our MPIC Agents system and are working to resolve the issue as quickly as possible. While we work to restore access to our MPIC Agents, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We...

2. monitoring 2026-08-01 06:34 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2026-08-01 06:58 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: QuoVadis CRL

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-07-24 09:52 UTC

   DigiCert/QuoVadis Alert We are currently experiencing a technical problem with our Quovodis CRL system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 05058125 Telephone: +41 71 228 98 98 Email: support.ch@digicert.com We...

2. investigating 2026-07-24 10:26 UTC

   DigiCert/QuoVadis Alert We are currently experiencing a technical problem with our Quovodis CRL system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 05058125 Telephone: +41 71 228 98 98 Email: support.ch@digicert.com We...

3. investigating 2026-07-24 10:26 UTC

   DigiCert/QuoVadis Alert We are currently experiencing a technical problem with our Quovodis CRL system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 05058125 Telephone: +41 71 228 98 98 Email: support.ch@digicert.com We...

4. investigating 2026-07-24 10:30 UTC

   DigiCert/QuoVadis Alert We are currently experiencing a technical problem with our QuoVadis CRL system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 05058125 Telephone: +41 71 228 98 98 Email: support.ch@digicert.com We...

5. monitoring 2026-07-24 11:25 UTC

   A fix has been implemented and we are monitoring the results.

6. resolved 2026-07-24 11:40 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: CertCentral API (Global), CertCentral Console (Global), digicert.com Login (Global)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-07-17 20:23 UTC

   We are currently experiencing a technical problem with our CertCentral system and are working to resolve the issue as quickly as possible. While we work to restore access to our CertCentral, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We...

2. investigating 2026-07-17 20:29 UTC

   We are continuing to investigate this issue.

3. investigating 2026-07-17 20:31 UTC

   We are continuing to investigate this issue.

4. monitoring 2026-07-17 20:44 UTC

   A fix has been implemented and we are monitoring the results.

5. resolved 2026-07-17 21:04 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: Certificate Revocation List (CRL), ocsp.digicert.com, ocsp.digicert.cn

Failure mode: A zone, region or data center became unavailable. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-07-01 18:11 UTC

   We are currently experiencing a technical problem with potential OCSP/CRL degradation in Mumbai, IN and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 05028250 While we work to confirm OCSP/CRL services in Mumbai, IN , you can...

2. investigating 2026-07-01 18:13 UTC

   We are continuing to investigate this issue.

3. investigating 2026-07-01 18:15 UTC

   We are continuing to investigate this issue.

4. resolved 2026-07-01 20:11 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: Live Chat Support

Failure mode: AI model returned degraded, wrong or empty output (not errors or timeouts). Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-06-08 09:47 UTC

   We are currently experiencing a technical problem with our AI Chatbot system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 04990388 While we work to restore access to our AI Chatbot, you can contact us through: Telephone:...

2. monitoring 2026-06-08 10:53 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2026-06-08 11:20 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: E-Commerce

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-06-01 10:17 UTC

   We are currently experiencing a technical problem with login timeouts on our E-Commerce CertCentral Accounts system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 04978003 While we work to restore access to our E-Commerce...

2. identified 2026-06-01 10:58 UTC

   The issue has been identified and a fix is being implemented.

3. resolved 2026-06-01 11:12 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: Content Trust Manager (Netherlands)

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-05-19 12:46 UTC

   We have identified a connectivity issue with one of our secondary network between Document Trust Manager and Document Signing Engine in our DC1 NL instance. While most of the signing traffic is served through our primary network, customers using DTM with DSE may face issues...

2. monitoring 2026-05-19 13:30 UTC

   We have fixed the issue with our secondary network between Document Trust Manager and Document Signing Engine in our DC1 NL instance and we are monitoring the performance.

3. resolved 2026-05-19 18:13 UTC

   The issue has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: Trust Lifecycle Manager (Global)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-05-15 16:28 UTC

   We are currently experiencing a technical problem with our DigiCert One TLM Manager is not responsive While we work to restore access to our Customer support phone system, you can contact us through: Chat: Chat with us Email: Message us We apologize for any inconvenience this...

2. investigating 2026-05-15 16:29 UTC

   We are continuing to investigate this issue.

3. resolved 2026-05-15 16:47 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: Content Trust Manager (Netherlands)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-05-11 08:47 UTC

   We have identified an issue with DC1 Document Trust Manager of NL Prod instance and are troubleshooting the same with cross-functional teams.

2. monitoring 2026-05-11 09:51 UTC

   We have fixed the issue with backend services of DC1 DTM NL Prod instance and currently monitoring the performance.

3. resolved 2026-05-11 11:04 UTC

   This issue has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: Software Trust Manager (Netherlands)

Failure mode: A zone, region or data center became unavailable. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2026-05-11 07:44 UTC

   We have identified an issue with one of our backend services of DC1 Software Trust Manager of NL Prod instance and are troubleshooting the same with cross-functional teams.

2. monitoring 2026-05-11 08:02 UTC

   We have fixed the issue with backend services of DC1 Software Trust Manager of NL Prod instance and are monitoring the performance.

3. resolved 2026-05-11 14:52 UTC

   The incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: CertCentral EU API, CertCentral EU Console

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2026-04-28 10:02 UTC

   We have identified an internal issue which could affect the validation flow for the following CertCentral EU products and cause delay in issuance. we are currently working with Engineering and SRE teams to resolve the same. Swiss Qualified Personal Swiss regulated personal Org...

2. monitoring 2026-04-28 10:47 UTC

   A fix has been implemented by the Engineering team and we are monitoring the performance of the validation workflow in the CertCentral EU for the following products. Swiss Qualified Personal Swiss regulated personal Org Swiss regulated eSeal AATL, PKI Overheid, PSD2 (QWAC/Seal),...

3. resolved 2026-04-28 16:10 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: Certificate Revocation List (CRL), ocsp.digicert.cn

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2026-04-23 08:14 UTC

   We are currently having a connectivity issue with one of our OCSP service - ocsp.digicert.cn . We are working with the relevant teams to identify and fix the issue.

2. identified 2026-04-23 09:01 UTC

   We have identified that the connectivity issue with the ocsp.digicert.cn and crl.digicert.cn is due to an issue at one of our 3rd Party CDN provider. We are currently working with the CDN provider's support team to resolve the issue.

3. monitoring 2026-04-23 11:37 UTC

   The issue has been fixed by the 3rd Party CDN provider. The connectivity to ocsp.digicert.cn and crl.digicert.cn are successful.

4. resolved 2026-04-23 14:26 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: Account Manager (Global), CA Manager (Global), Content Trust Manager (Global), DigiCert Keylocker (Global), DigiCert ONE Console (Global), Embedded Trust Manager, IoT Trust Manager (Global), Software Trust Manager (Global), Trust Lifecycle Manager (Global)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-04-23 06:52 UTC

   We have currently identified an issue with DC1 US Prod instance due to which customers may experience slow response time with one or more managers. We are working with Engineering team to fix the issue.

2. monitoring 2026-04-23 07:19 UTC

   We have fixed the issue and response time of all the managers in the DC1 US instance are good. We are monitoring the performance.

3. resolved 2026-04-23 11:59 UTC

   The incident has been resolved and response time has been consistently good in the DC1 US Prod instance for all the managers.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: Trust Lifecycle Manager (Netherlands).

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-04-15 09:34 UTC

   We have received reports from a few customers that the TLM API of DC1 NL prod instance are processing slowly. We are actively troubleshooting the issue with the Engineering team to identify the cause.

2. resolved 2026-04-15 14:08 UTC

   The response time has improved and customers confirmed recovery.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: Content Trust Manager (Netherlands)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-03-18 15:00 UTC

   We are currently experiencing an issue where document signing requests are failing. Users attempting to sign documents will receive an error and signatures will not be applied. Our engineering team has been notified and is actively investigating the root cause.

2. monitoring 2026-03-18 15:22 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2026-03-18 16:35 UTC

   The incident has been resolved and signings are going through fine.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: PKI Platform 8

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-03-12 04:42 UTC

   We are currently investigating an issue impacting the ability to log into DigiCert PKI Platform 8 via the PKI-Manager UI Portal. An update will be posted when available We apologize for the disruption while we work to restore operations.

2. monitoring 2026-03-12 04:56 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2026-03-12 05:30 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: Account Manager (Netherlands), Trust Lifecycle Manager (Netherlands)., IoT Trust Manager (Netherlands), Software Trust Manager (Netherlands), Content Trust Manager (Netherlands)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-03-05 13:27 UTC

   We are observing that the TLM page of DC1 NL prod instance not loading and we are investigating the issue with the relevant teams

2. monitoring 2026-03-05 13:44 UTC

   We are seeing recovery and the TLM page on Digicert One NL prod instance is loading fine now.

3. investigating 2026-03-05 14:01 UTC

   We are again observing that most of the manager apps in DC1 NL prod instance not loading and we are investigating the issue with Engineering team

4. investigating 2026-03-05 14:05 UTC

   We are continuing to investigate this issue.

5. investigating 2026-03-05 15:07 UTC

   We observe that apart from TLM, all other managers are now working fine. We continue to investigate the issue on the TLM of DC1 NL prod instance

6. resolved 2026-03-05 16:28 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: CertCentral API (Global), CertCentral Console (Global)

Failure mode: A configuration change caused the failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-02-19 11:28 UTC

   We are currently experiencing a technical problem with some of our accounts issuing Multi-year orders in CertCentral and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 04793992 While we work to restore access to our Multi-year...

2. identified 2026-02-19 13:21 UTC

   Update: We have identified and pushed through a workaround for customers that was impacted by the current SSL/TLS order validity limitation. Customers who were able to enroll orders greater than one year (up to the maximum allowed validity) previously, but are now unable to do...

3. resolved 2026-02-19 19:47 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: CertCentral API (Global), Certificate Issuing Service (CIS).

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-02-12 05:41 UTC

   We are currently experiencing a technical problem with our system and are working to resolve the issue as quickly as possible. While we work to restore our sytem you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We apologize for any...

2. identified 2026-02-12 05:57 UTC

   The issue has been identified and a fix is being implemented.

3. monitoring 2026-02-12 06:00 UTC

   A fix has been implemented and we are monitoring the results.

4. monitoring 2026-02-12 06:01 UTC

   We are continuing to monitor for any further issues.

5. resolved 2026-02-12 06:11 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: Live Chat Support

Failure mode: A code release introduced the failure. Root cause: A configuration change. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-02-10 15:33 UTC

   We are currently upgrading our live chat service to our new Chat Messenger platform. During this transition, chat support is temporarily unavailable. Our team remains available through alternate support channels, and we are working to restore chat functionality as quickly as...

2. resolved 2026-02-10 20:28 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: Content Trust Manager (Switzerland), Content Trust Manager (Netherlands)

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-02-02 13:03 UTC

   We are currently experiencing a technical problem with our Document Trust Manager system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 04768686 While we work to restore access to our Document Trust Manager, you can contact us...

2. monitoring 2026-02-02 15:00 UTC

   We have identified the issue and applied a fix. We are monitoring the status and performance of the system post fix.

3. resolved 2026-02-02 15:16 UTC

   The incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: Content Trust Manager (Switzerland)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-01-22 08:01 UTC

   We are currently experiencing a technical problem with our CH instance of Digicert One Document Trust Manager system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# [04754430] While we work to restore access to our Switzerland...

2. identified 2026-01-22 08:17 UTC

   The issue has been identified and a fix is being implemented.

3. monitoring 2026-01-22 08:18 UTC

   A fix has been implemented and we are monitoring the results.

4. resolved 2026-01-22 08:44 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: DigiCert ONE Console (Global), DigiCert Single Login Experience

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-01-21 16:55 UTC

   We are currently experiencing a technical problem with our DigiCert One US instance system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 04753559 While we work to restore access to our DigiCert One US, you can contact us...

2. investigating 2026-01-21 16:59 UTC

   We are continuing to investigate this issue.

3. resolved 2026-01-21 17:17 UTC

   We are continuing to investigate this issue.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: CertCentral EU API, CertCentral EU Console

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-01-19 11:21 UTC

   We are currently experiencing a technical problem with our CertCentral EU order enrollments and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 04749618 While we work to restore access to our CertCentral EU order enrollments, you...

2. monitoring 2026-01-19 11:26 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2026-01-19 11:43 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: Content Trust Manager (Switzerland)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-01-09 11:10 UTC

   We are currently experiencing a technical problem with our CH Document Trust Manager system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# [04738288] While we work to restore access to our CH DcOne Document Trust Manager, you...

2. monitoring 2026-01-09 11:25 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2026-01-09 12:18 UTC

   The incident has been resolved

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: Discovery and Automation (Global)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2025-12-18 06:46 UTC

   We have identified an issue with Certcentral Discovery application and we are currently investigating the same.

2. monitoring 2025-12-18 07:21 UTC

   A fix has been implemented and we are monitoring the service.

3. resolved 2025-12-18 09:52 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: Telephony System

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2025-11-19 11:08 UTC

   The Dutch Support phoneline system is having issue and we are working to fix the same. We request all NL customers, including Lawyer Card customers, to reach out to support via email at dc1.standard.support@digicert.com, until the issue is resolved

2. resolved 2025-11-19 14:48 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: CertCentral API (Global), DigiCert Services, CertCentral Console (Global), Direct Cert Portal API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-11-12 14:30 UTC

   We are currently experiencing a technical problem with our CertCentral system and are working to resolve the issue as quickly as possible. While we work to restore access to our CertCentral, you can contact us through: Telephone: Call us Chat: Chat with us Email: Message us We...

2. monitoring 2025-11-12 15:01 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2025-11-12 15:20 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: Content Trust Manager (Switzerland), Content Trust Manager (Netherlands)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-11-12 07:58 UTC

   Document Signing applications using CSC endpoints are experiencing intermittent timeout during signing operations. We are investigating with cross-functional teams to identify the cause of the issue.

2. monitoring 2025-11-12 17:28 UTC

   A fix has been implemented and the signings are completed successfully without any timeouts.

3. resolved 2025-11-13 14:29 UTC

   All the affected customers confirmed that they are no more seeing timeouts during signing

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: CertCentral API (Global), CertCentral Console (Global), digicert.com Login (Global)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-11-11 11:46 UTC

   We are currently experiencing a technical problem with our CertCentral Global system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 04666374 While we work to restore access to our CertCentral Global, you can contact us...

2. monitoring 2025-11-11 12:23 UTC

   A fix has been implemented and we are monitoring the results.

3. monitoring 2025-11-11 12:23 UTC

   We are continuing to monitor for any further issues.

4. resolved 2025-11-11 14:35 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: Content Trust Manager (Switzerland), Content Trust Manager (Netherlands)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-11-11 10:08 UTC

   Document Signing applications using CSC endpoints are experiencing intermittent timeout during signing operations. We are investigating with cross-functional teams to identify the cause of the issue.

2. identified 2025-11-11 21:59 UTC

   The issue has been identified and a fix is being implemented.

3. resolved 2025-11-12 01:02 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: DSS-Engine Production

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-11-11 08:50 UTC

   This issue has been resolved.

2. investigating 2025-11-11 21:55 UTC

   We are continuing to investigate this issue.

3. resolved 2025-11-11 21:57 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: DSS-Engine Production, DSS-Engine Staging

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-11-10 09:35 UTC

   We have identified an issue connecting to one of our 3rd party SMS service provider due to a certificate update on their side. We have identified the cause and are working to fix the issue ASAP.

2. monitoring 2025-11-10 14:46 UTC

   The connectivity issue to our Primosign SMS provider has been resolved and we are monitoring the results.

3. resolved 2025-11-10 16:24 UTC

   Incident has been resolved

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: Account Manager (Japan), CA Manager (Japan), Trust Lifecycle Manager (Japan), IoT Trust Manager (Japan), Content Trust Manager (Japan)

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

Names an upstream provider: Azure.

Started during Azure: Azure Front Door – Connectivity issues across multiple regions.

1. investigating 2025-10-29 16:37 UTC

   We are currently experiencing a technical problem with our DC 1 Japan is not accessible system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# N/A While we work to restore access to our DigiCert One Japan, you can contact us...

2. investigating 2025-10-29 16:39 UTC

   Preliminary investigation points to the Microsoft Azure DNS issues that are being reported

3. investigating 2025-10-29 17:02 UTC

   For additional information please review this Azure status page https://azure.status.microsoft/en-us/status

4. resolved 2025-10-29 20:34 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: CertCentral API (Global), CertCentral Console (Global)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-10-14 20:48 UTC

   We are currently experiencing a technical problem with our Key CertCentral Services system and are working to resolve the issue as quickly as possible. We are tracking this issue under Case# 04625602 While we work to restore access to our Key CertCentral Services, you can...

2. monitoring 2025-10-14 21:09 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2025-10-14 21:21 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.

Affected: Certificate Revocation List (CRL)

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-10-03 14:58 UTC

   We have issues reported with Digicert PKIoverheid CRLs where it is observed that they are not updated and we are currently troubleshooting the issue with cross-functional teams to fix the same.

2. monitoring 2025-10-03 15:10 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2025-10-03 15:19 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on DigiCert's status page.