Devin (Cognition)

Affected: Cloud Web Client, Cloud Web Client (Enterprise)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-09-24 19:59 UTC

   We are currently investigating this issue.

2. identified 2026-09-24 20:08 UTC

   The issue has been identified and a fix is being implemented.

3. monitoring 2026-09-24 20:09 UTC

   A fix has been implemented and we are monitoring the results.

4. monitoring 2026-09-24 20:12 UTC

   We are continuing to monitor for any further issues.

5. resolved 2026-09-24 22:03 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Web Client, Cloud Web Client (Enterprise), Cloud Agent, Cloud Agent (Enterprise)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-09-17 13:40 UTC

   We are currently investigating this issue.

2. identified 2026-09-17 14:10 UTC

   The issue has been identified and a fix is being implemented.

3. monitoring 2026-09-17 14:25 UTC

   A fix has been implemented and we are monitoring the results.

4. monitoring 2026-09-17 14:26 UTC

   We are continuing to monitor for any further issues.

5. resolved 2026-09-17 15:20 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Agent, Cloud Agent (Enterprise)

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2026-09-03 21:28 UTC

   We have identified that one of our cloud providers is having an outage impacting new devin launches

2. investigating 2026-09-03 21:28 UTC

   We are continuing to investigate this issue.

3. investigating 2026-09-03 22:18 UTC

   We are continuing to investigate this issue.

4. monitoring 2026-09-03 22:20 UTC

   A fix has been implemented and we are monitoring the results.

5. resolved 2026-09-03 22:41 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Web Client, Cloud Agent

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-08-13 13:38 UTC

   We are currently investigating this issue.

2. investigating 2026-08-13 15:07 UTC

   We are still investigating the issue

3. investigating 2026-08-13 15:53 UTC

   Our engineering team has identified elevated database connection activity as the source of the issue and has applied several mitigations; the application is partially operational, though some users may still experience slower response times. We are seeing steady recovery and are...

4. identified 2026-08-13 16:08 UTC

   Some users may still experience slower response times. We are steadily recovering and are still working to fully restore normal performance

5. resolved 2026-08-13 16:18 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Web Client, Cloud Web Client (Enterprise), Cloud Agent, Cloud Agent (Enterprise)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-08-13 03:48 UTC

   We are currently investigating this issue.

2. monitoring 2026-08-13 03:53 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2026-08-13 04:08 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. resolved 2026-08-11 19:23 UTC

   Sessions were temporarily extremely slow to start or be resumed.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. resolved 2026-08-10 14:45 UTC

   Devin sessions queued for users for up to 12 minutes.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. resolved 2026-07-31 17:30 UTC

   A temporary issue caused new Devin VM creation to queue.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Agent, Cloud Agent (Enterprise)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2026-07-22 14:56 UTC

   The issue has been identified and a fix is being implemented.

2. monitoring 2026-07-22 15:34 UTC

   We have implemented a fix and are monitoring for further issues. Sessions are running normally.

3. resolved 2026-07-22 15:39 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Integrations

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

Names an upstream provider: GitHub.

1. identified 2026-07-20 01:32 UTC

   We are aware of an ongoing outage affecting github.com. If your repositories are hosted there, you may experience degraded performance.

2. resolved 2026-07-20 03:51 UTC

   The GitHub incident has been resolved upstream.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Web Client, Cloud Web Client (Enterprise), Cloud Agent, Cloud Agent (Enterprise)

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

Names an upstream provider: GitHub.

1. identified 2026-07-16 23:19 UTC

   We are aware of an ongoing outage affecting github.com. If your repositories are hosted there, you may experience degraded performance.

2. monitoring 2026-07-17 00:00 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2026-07-17 00:41 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. resolved 2026-07-13 00:20 UTC

   Devin VMs were consistently failing to start for approx. 20 min.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Web Client, Cloud Web Client (Enterprise)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-07-08 14:59 UTC

   We are currently investigating this issue.

2. investigating 2026-07-08 15:01 UTC

   We are continuing to investigate this issue.

3. monitoring 2026-07-08 16:23 UTC

   A fix has been implemented and we are monitoring the results.

4. resolved 2026-07-08 16:45 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Agent, Cloud Agent (Enterprise)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-06-30 14:14 UTC

   We are currently investigating this issue.

2. identified 2026-06-30 16:02 UTC

   The issue has been identified and a fix is being implemented.

3. monitoring 2026-06-30 16:19 UTC

   A fix has been implemented and we are monitoring the results.

4. monitoring 2026-06-30 19:20 UTC

   We are still monitoring for issues.

5. monitoring 2026-06-30 21:39 UTC

   We are still implementing permanent fixes.

6. resolved 2026-07-01 01:36 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Failure mode: Login, tokens, certificates or credentials failed. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. resolved 2026-06-17 22:55 UTC

   Cleanup from another incident briefly cause the auth system to refuse new logins.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Web Client, Cloud Agent

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-06-17 17:07 UTC

   We are currently investigating this issue.

2. monitoring 2026-06-17 17:18 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2026-06-17 19:30 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Failure mode: A configuration change caused the failure. Root cause: A configuration change. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. resolved 2026-06-02 03:30 UTC

   Sessions were temporarily globally hanging due to session management change.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Agent

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. identified 2026-05-29 05:27 UTC

   The issue has been identified as an outage in an upstream provider and a fix is being implemented. Dedicated deployment enterprise sessions are not affected.

2. identified 2026-05-29 07:53 UTC

   VM issues have been resolved. However, suspending and resuming of sessions may not work correctly at this time.

3. identified 2026-05-29 08:01 UTC

   We are continuing to work on a fix for this issue.

4. monitoring 2026-05-29 09:26 UTC

   New sessions will work properly. Sessions that started between 10 PM PT and 2:10 AM PT are affected and will still fail to save properly when suspending.

5. resolved 2026-05-29 09:49 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Agent

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-05-26 17:56 UTC

   We are currently investigating this issue.

2. identified 2026-05-26 18:14 UTC

   The issue has been identified and a fix is being implemented.

3. monitoring 2026-05-26 19:10 UTC

   A fix has been implemented and we are monitoring the results.

4. resolved 2026-05-26 19:13 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Agent

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-05-14 15:01 UTC

   We are experiencing a service disruption to a subset of customers using non-default (Amazon Linux, RHEL) distros in VPC environments. A fix has been identified and being released.

2. resolved 2026-05-14 15:40 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Agent

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-05-13 13:57 UTC

   We are currently investigating an issue with degraded connectivity in Devin sessions.

2. investigating 2026-05-13 14:16 UTC

   We are continuing to investigate this issue.

3. identified 2026-05-13 14:27 UTC

   We have identified the issue and are working on a resolution.

4. identified 2026-05-13 14:57 UTC

   We have identified the issue and are continuing to work on a resolution.

5. monitoring 2026-05-13 15:07 UTC

   A fix has been implemented and we are monitoring the results.

6. monitoring 2026-05-13 15:41 UTC

   We are continuing to monitor for any further issues.

7. resolved 2026-05-13 16:05 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Agent

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-05-12 16:56 UTC

   Some enterprise Devin sessions are experiencing interruptions starting up. We are currently investigating this issue.

2. identified 2026-05-12 17:14 UTC

   The issue has been identified and a fix is being implemented

3. resolved 2026-05-12 17:39 UTC

   This incident has been resolved

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Web Client, Cloud Agent

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-05-07 15:17 UTC

   We are currently investigating this issue.

2. resolved 2026-05-07 16:52 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Web Client, Cloud Web Client (Enterprise), Cloud Agent, Cloud Agent (Enterprise)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-05-07 08:35 UTC

   Devin sessions can be interrupted or seem to be interrupted inconsistently.

2. resolved 2026-05-07 10:14 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Agent

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-04-28 18:27 UTC

   Investigating -- the prior issue appears to have re-surfaced.

2. monitoring 2026-04-28 19:19 UTC

   A fix has been implemented and we are monitoring the results.

3. identified 2026-04-28 19:30 UTC

   The issue has been identified and a fix is being implemented.

4. identified 2026-04-28 20:11 UTC

   Cognition is still fixing the underlying issue and further investigating to identify potential other, related issues.

5. monitoring 2026-04-28 20:55 UTC

   Given the severity of the incident, the fix(es) are being monitored to ensure no recurrence.

6. resolved 2026-04-29 00:37 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Agent, Cloud Agent (Enterprise)

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-04-28 12:55 UTC

   We are currently investigating this issue.

2. monitoring 2026-04-28 13:51 UTC

   A fix has been implemented and we are monitoring the results.

3. monitoring 2026-04-28 14:07 UTC

   We are continuing to monitor for any further issues.

4. identified 2026-04-28 15:35 UTC

   The issue has been identified and a fix is being implemented.

5. identified 2026-04-28 16:28 UTC

   Cognition is still working on the fix

6. identified 2026-04-28 17:26 UTC

   Cognition is still working a fix for this issue.

7. monitoring 2026-04-28 17:31 UTC

   A fix has been implemented and we are monitoring results.

8. monitoring 2026-04-28 17:35 UTC

   A fix has been implemented and we are monitoring the results.

9. resolved 2026-04-28 17:37 UTC

   Incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Agent, Cloud Agent (Enterprise)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2026-04-28 12:44 UTC

   The issue has been identified and a fix is being implemented.

2. monitoring 2026-04-28 14:02 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2026-04-28 17:38 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Agent, Cloud Agent (Enterprise)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-04-27 16:11 UTC

   We are currently investigating this issue.

2. identified 2026-04-27 16:27 UTC

   The issue has been identified and a fix is being implemented.

3. identified 2026-04-27 16:30 UTC

   We are continuing to work on a fix for this issue.

4. monitoring 2026-04-27 16:51 UTC

   A fix has been implemented and we are monitoring the results.

5. resolved 2026-04-27 17:04 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Agent, Cloud Agent (Enterprise)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2026-04-27 09:09 UTC

   The issue has been identified and a fix is being implemented.

2. monitoring 2026-04-27 09:15 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2026-04-27 09:19 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. resolved 2026-04-26 10:00 UTC

   This issue has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Agent, Cloud Agent (Enterprise)

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-04-24 17:41 UTC

   We are currently investigating this issue.

2. monitoring 2026-04-24 18:40 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2026-04-24 22:16 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Agent, Cloud Agent (Enterprise)

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-04-23 20:12 UTC

   We are currently investigating this issue.

2. identified 2026-04-23 20:55 UTC

   A fix has been identified, and a preliminary patch has been applied.

3. monitoring 2026-04-23 21:21 UTC

   A fix has been implemented and we are monitoring the results.

4. identified 2026-04-23 21:32 UTC

   The issue has been identified and a fix is being implemented.

5. monitoring 2026-04-23 22:11 UTC

   A fix has been implemented and we are monitoring the results.

6. resolved 2026-04-23 22:37 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Agent, Cloud Agent (Enterprise)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-04-20 14:31 UTC

   Sessions may be slow to start, we are investigating

2. monitoring 2026-04-20 14:59 UTC

   A fix has been implemented and we are monitoring the results.

3. identified 2026-04-20 16:00 UTC

   Cognition is applying fixes to address the degraded performance and crashing sessions. We apologize for any inconvenience.

4. identified 2026-04-20 16:33 UTC

   Cognition is applying fixes to resolve the ongoing platform-wide issue.

5. monitoring 2026-04-20 17:06 UTC

   A fix has been implemented and we are monitoring the results.

6. monitoring 2026-04-20 17:13 UTC

   A fix has been applied to the platform and Cognition is monitoring.

7. monitoring 2026-04-20 17:17 UTC

   We are continuing to monitor for any further issues.

8. monitoring 2026-04-20 17:33 UTC

   Platform performance has stabilized, and Cognition is continuing to investigate for potential side effects.

9. monitoring 2026-04-20 18:16 UTC

   We are continuing to monitor performance for further issues.

10. resolved 2026-04-20 20:46 UTC

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Agent

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2026-04-16 06:35 UTC

   The issue has been identified and a fix is being implemented.

2. resolved 2026-04-16 07:32 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Agent, Cloud Agent (Enterprise)

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-04-15 18:30 UTC

   We are currently investigating

2. monitoring 2026-04-15 19:11 UTC

   A fix has been applied and the agent is stable. We're monitoring for follow up issues.

3. resolved 2026-04-15 22:11 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. resolved 2026-04-08 01:55 UTC

   Cognition detected signifiant numbers of crashing sessions and pushed a fix within 20 min. Sessions that were active during the impacted period will likely to crash, but resume successfully if woken.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Agent

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-03-20 15:17 UTC

   We are currently experiencing an issue with sending follow up messages to existing Devin sessions. We are currently investigating the issue.

2. investigating 2026-03-20 15:17 UTC

   We are continuing to investigate this issue.

3. investigating 2026-03-20 15:34 UTC

   We are continuing to investigate the issue.

4. investigating 2026-03-20 15:55 UTC

   We are continuing to investigate the issue.

5. investigating 2026-03-20 16:01 UTC

   We have identified the root cause and are assessing a fix

6. investigating 2026-03-20 16:13 UTC

   Fix has been applied and user sessions are confirmed working.

7. resolved 2026-03-20 16:14 UTC

   This incident has been resolved, and affected components were actually web services and web server, not agent. Uptimes have been updated accordingly.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Web Client, Cloud Web Client (Enterprise)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-03-12 17:33 UTC

   We are currently investigating this issue.

2. investigating 2026-03-12 17:34 UTC

   We are continuing to investigate this issue.

3. resolved 2026-03-12 17:54 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Agent (Enterprise)

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-03-04 15:46 UTC

   We are currently investigating this issue.

2. resolved 2026-03-04 15:53 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. resolved 2026-02-18 13:00 UTC

   This issue has been resolved,

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Web Client, Cloud Web Client (Enterprise)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2026-02-12 05:51 UTC

   The issue has been identified and a fix is being implemented.

2. monitoring 2026-02-12 05:53 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2026-02-12 06:25 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Agent

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: Not enough capacity for the load. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-02-05 16:28 UTC

   Due to spikes in demand, Devins are slow to start. Some Devins are being started in a degraded state. We are currently investigating the issue.

2. investigating 2026-02-05 16:48 UTC

   We are continuing to investigate this issue.

3. investigating 2026-02-05 17:10 UTC

   We are continuing to investigate this issue. We are seeing continued delays when starting Devin sessions.

4. identified 2026-02-05 17:22 UTC

   We have identified a root cause and have applied a mitigation. There is a large backlog of session requests so slowness is still expected. We are working on accelerating draining the queue.

5. monitoring 2026-02-05 17:27 UTC

   A patch to accelerate draining of the queue has been applied. At this moment, we expect the system to be fully operational, but will continue to monitor.

6. resolved 2026-02-05 17:53 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. resolved 2026-02-04 12:00 UTC

   We are aware of an issue impacting the Devin session setup experience in production environments. Some users may experience delays or incomplete loading during repository setup. Our engineering team has identified the issue and is working on a fix. We will notify you once...

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Affected: Cloud Web Client, Cloud Web Client (Enterprise)

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-02-02 21:04 UTC

   Billing events are remaining queued for an extended period of time. Updates to usage data will be delayed.

2. resolved 2026-02-03 07:18 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Agent, Cloud Agent (Enterprise)

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. monitoring 2026-01-30 09:06 UTC

   A fix has been implemented and we are monitoring the results.

2. monitoring 2026-01-30 09:58 UTC

   We're currently working through the existing queue of Devins.

3. resolved 2026-01-30 11:05 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Agent, Cloud Agent (Enterprise)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2026-01-27 10:13 UTC

   The issue has been identified and a fix is being implemented.

2. resolved 2026-01-27 10:34 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Agent

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: Not enough capacity for the load. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. monitoring 2026-01-26 02:36 UTC

   Due to spikes in demand, Devins are slow to start. We have added more capacity and are monitoring the situation as we go through the queue of unstarted Devins. We will improve our autoscaling algorithm to avoid this type of issue in the future.

2. resolved 2026-01-26 02:47 UTC

   This incident has been resolved.

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Affected: Cloud Agent

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2026-01-20 10:46 UTC

   We are investigating the issue. It seems that our cloud provider is unavailable.

2. resolved 2026-01-20 10:58 UTC

   This incident has been resolved. Our cloud provider performed an unplanned cluster upgrade which caused downtime.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Affected: Cloud Agent (Enterprise)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. monitoring 2026-01-13 05:27 UTC

   A fix has been implemented and we are monitoring the results.

2. monitoring 2026-01-13 05:27 UTC

   We are continuing to monitor for any further issues.

3. resolved 2026-01-13 06:14 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.

Failure mode: Traffic surge or denial-of-service attack. Root cause: Not enough capacity for the load. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. resolved 2025-12-19 10:00 UTC

   Creation of new Devins was slow for a period of 1 hour for certain customers due to high load

Excerpts are shortened. Read the full incident on Devin (Cognition)'s status page.