Crypto.com

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2026-10-21 16:14 UTC

   We have identified an issue causing errors for users attempting to withdraw crypto using a passkey. As a temporary workaround, users with 2FA enabled can disable their passkey to complete the withdrawal. Alternatively, retrying the transaction multiple times may eventually...

2. monitoring 2026-10-21 16:32 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2026-10-21 16:52 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

1. monitoring 2026-10-20 09:59 UTC

   TIA staking and rewards are temporarily paused due to validator maintenance. Services will resume upon completion.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

1. investigating 2026-10-19 11:03 UTC

   We are currently investigating an issue causing delays with AED cash withdrawals via Standard Chartered Bank. We apologize for the inconvenience and are working to resolve this as quickly as possible

2. identified 2026-10-19 11:03 UTC

   The issue has been identified and a fix is being implemented.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-10-15 08:50 UTC

   The Crypto.com Web App (web.crypto.com) is currently unavailable. We're investigating and working to restore access as quickly as possible.

2. resolved 2026-10-15 09:00 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-10-06 09:48 UTC

   We are aware of a display issue where the Main Crypto.com Wallet is not including the balance from the Crypto.com Exchange. Our team is actively working on a fix. Please rest assured that your Exchange funds are safe.

2. resolved 2026-10-06 10:52 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-10-04 17:28 UTC

   We are aware that some users are currently unable to log in to the Crypto.com App on the latest Android version. Our team is actively investigating the issue. In the meantime, please use your device's browser to log in at web.crypto.com as a temporary workaround. We apologize...

2. investigating 2026-10-04 17:28 UTC

   We are continuing to investigate this issue.

3. resolved 2026-10-04 20:16 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-10-01 16:20 UTC

   We are currently experiencing issues with backend services which affects user's unable to place prediction orders. We are working on this now, sorry for any inconveniences caused

2. resolved 2026-10-01 17:03 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: A code release introduced the failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2026-10-01 09:02 UTC

   We are aware of issues with users unable to complete their Daily Check in missions within the Crypto.com Main app. Please be assured you will not lose the current streak status. We are working on a fix with the next app version update.

2. monitoring 2026-10-08 09:14 UTC

   The issue is now resolved. The button to click and check-in missions is now back. You will need to click on this again today to maintain your existing check-in streak. Thanks

3. resolved 2026-10-09 07:47 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-09-30 16:14 UTC

   We are aware that some users are currently unable to log in to the Crypto.com App on the latest Android version. Our team is actively investigating the issue. In the meantime, please use your device's browser to log in at web.crypto.com as a temporary workaround. We apologize...

2. resolved 2026-10-01 07:03 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-09-24 11:16 UTC

   One of our AUD banking provider vendor "Monoova" is currently under going maintenance. During this period, users will not be able to use Monoova for AUD fiat deposit/withdraw. - Users can use our alternative AUD vendor "Assembly Payments" instead during this period. - For...

2. resolved 2026-09-24 11:31 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-09-23 10:43 UTC

   We are aware of an issue where Crypto.com Card 3DS SMS verification codes are not being delivered. We are working closely with our vendor to resolve this as a top priority.

2. resolved 2026-09-23 11:55 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. monitoring 2026-09-21 02:51 UTC

   Staking and unstaking requests for EGLD are temporarily unavailable due to an ongoing MultiversX network disruption. Please note that EGLD staking rewards distribution may be impacted during this time. Existing staked positions remain unaffected. We apologize for any...

2. resolved 2026-10-05 06:23 UTC

   The disruption has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-09-10 12:20 UTC

   We are currently investigating an issue affecting USD ACH Instant Deposits. Customers may experience delays in their instant deposit being credited to their Crypto.com account. This may affect: - USD Fiat Wallet ACH Instant Deposit - USD funding via ACH Instant Deposit for...

2. resolved 2026-09-10 13:11 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-09-07 21:52 UTC

   Staking requests for BARA, LION, MTD, and CORGIAI are temporarily unavailable. Staking and unstaking requests for VVS are also temporarily unavailable. Reward distributions for all affected tokens are temporarily paused due to an ongoing Cronos network disruption. Existing...

2. resolved 2026-09-09 04:25 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: Security incident or emergency response to a vulnerability. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-09-07 06:15 UTC

   Deposits of JUNO have been paused due to ongoing security concern.

2. investigating 2026-09-11 04:42 UTC

   We are continuing to investigate this issue.

3. investigating 2026-09-15 07:12 UTC

   We are continuing to investigate this issue.

4. investigating 2026-09-18 06:47 UTC

   We are continuing to investigate this issue.

5. investigating 2026-09-18 06:51 UTC

   We are continuing to investigate this issue.

6. investigating 2026-10-15 04:39 UTC

   We are continuing to investigate this issue.

7. resolved 2026-10-16 06:02 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2026-08-27 00:03 UTC

   We are currently experiencing an issue with our equities service provider that is affecting cash transfers. Users may experience errors or be unable to complete cash transfers in or out at this time. Our service provider is actively investigating the issue, and we are monitoring...

2. resolved 2026-08-27 00:11 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-08-26 06:55 UTC

   New TON staking requests are temporarily unavailable. Existing staked positions are unaffected and continue to earn rewards. Unstaking remains available but may take longer than usual to process. We apologise for any inconvenience this may cause.

2. resolved 2026-10-05 06:46 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-08-13 07:22 UTC

   EGLD staking operations and reward distributions are temporarily paused for scheduled validator maintenance, with full service resuming automatically upon completion

2. resolved 2026-08-26 09:52 UTC

   EGLD staking operations and reward distributions are resumed

Excerpts are shortened. Read the full incident on Crypto.com's status page.

1. investigating 2026-08-12 08:06 UTC

   Deposits and Withdrawals of ONE, RAVEN have been paused due to ongoing security concern

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2026-08-02 04:49 UTC

   We are currently experiencing processing delays with deposits and withdrawals across all networks. Please be assured that your funds and transactions are completely safe. Our team is actively investigating the issue and working to restore normal operations as quickly as...

2. identified 2026-08-02 05:23 UTC

   One of our third-party network providers is currently undergoing system maintenance. As a result, deposits and withdrawals are temporarily taking longer than usual. All user funds remain completely safe. Next update: In 30 minutes.

3. identified 2026-08-02 05:55 UTC

   Our partner provider is actively working through their scheduled system update. Our technical team is monitoring the situation closely so we can reopen services as soon as they finish. Next update: In 30 minutes

4. monitoring 2026-08-02 07:24 UTC

   A fix has been implemented and we are monitoring the results.

5. resolved 2026-08-02 08:03 UTC

   Crypto deposit & withdrawal services are resumed

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2026-07-31 05:32 UTC

   We are currently experiencing an issue with our US payment provider. As a result, US users may experience intermittent delays or errors when topping up cards, viewing deposit methods, setting up bank accounts, or transferring funds. Please be assured that your funds and...

2. investigating 2026-07-31 05:45 UTC

   We are continuing to investigate this issue.

3. resolved 2026-07-31 07:03 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2026-07-23 07:41 UTC

   Our payment provider, OpenPayd, is currently experiencing service disruptions. Consequently, EUR deposits and withdrawals via OpenPayd may be intermittent or delayed. Deposits: Please pause any planned deposits via OpenPayd until further notice. Withdrawals: Expect processing...

2. resolved 2026-07-24 05:20 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. identified 2026-07-07 15:33 UTC

   SCB is currently experiencing issues. As a result, all AED and SGD deposits/payments will be impacted and delayed until the vendor resolved.

2. resolved 2026-07-08 03:28 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-06-25 18:37 UTC

   We are aware of an issue preventing UK Crypto.com Exchange users from completing the EDD form, which temporarily restricts trading activity. Our team is working to resolve this with the highest priority.

2. resolved 2026-06-26 01:37 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

1. investigating 2026-06-09 11:36 UTC

   The Crypto.com Pay on-ramp service is currently unavailable due to ongoing maintenance. We will provide an update as soon as service is restored. We apologize for any inconvenience this may cause.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-05-28 15:20 UTC

   We have temporarily disabled deposits and withdrawals on the SUI network in response to an ongoing network issue. Affected tokens: SUI, USDC, CETUS, IKA, WAL.

2. resolved 2026-05-29 07:10 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: A schema or data migration caused the failure. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-05-27 07:11 UTC

   KSM staking and unstaking are temporarily unavailable as we migrate to a new staking pool provider. KSM staking rewards will not accrue during this period. Your KSM balance is not affected. We will provide an update once services resume.

2. resolved 2026-06-11 07:44 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2026-05-22 07:59 UTC

   We're currently experiencing some issues with our USD fiat wallet provider Greendot. Users may see some delays or error when trying to set up Greendot USD cash account, deposit, withdrawal may be temporarily unavailable during this period

2. resolved 2026-05-22 13:12 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. monitoring 2026-05-18 16:09 UTC

   - Prediction Trading: FX, Indices, and Commodities Markets: Will be temporarily paused until further notice, starting May 18, 2026, 12:00 am until further notice. A separate announcement about these Prediction markets will be made at a later date.

2. resolved 2026-07-17 07:36 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: Security incident or emergency response to a vulnerability. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-05-15 14:07 UTC

   Deposits and Withdrawals of RUNE have been paused due to ongoing security concern

2. resolved 2026-05-27 04:31 UTC

   Deposits and Withdrawals of RUNE have been resumed.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-05-14 08:15 UTC

   Please note FLR Staking has been suspended except for users in US and Canada regions due to validator change. We will update when the staking service is resumed.

2. resolved 2026-06-02 10:08 UTC

   FLR Staking has been resumed.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-05-01 12:35 UTC

   We are working hard now to fix this issue. Existing user's who are already logged in are not impacted.

2. resolved 2026-05-01 13:40 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-04-29 16:34 UTC

   We are currently investigating an issue that some stocks may not display market data in the mobile app

2. monitoring 2026-04-29 17:39 UTC

   A fix has been implemented and any data missing from earlier market hours will be added.

3. resolved 2026-04-30 10:35 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2026-04-29 06:11 UTC

   Our payment provider, OpenPayd, is currently experiencing service disruptions. Consequently, EUR deposits and withdrawals via OpenPayd may be intermittent or delayed. Deposits: Please pause any planned deposits via OpenPayd until further notice. Withdrawals: Expect processing...

2. resolved 2026-04-29 08:33 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-04-26 01:05 UTC

   We are temporarily suspending Litecoin (LTC) deposits on Crypto.com App and Exchange while we monitor a developing situation on the Litecoin network. This is a precautionary measure to protect our users. We are actively monitoring the situation and will restore deposit...

2. resolved 2026-04-26 01:51 UTC

   This incident has been resolved and LTC deposit features have been reestablished.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-04-17 16:59 UTC

   We are currently working with our email provider to resolve this issue involving delayed emails to Crypto.com users.

2. resolved 2026-04-18 11:46 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-04-16 18:26 UTC

   We have identified the root cause of this issue and are working to resolve the balance display so it shows the correct balance in USA stocks accounts

2. resolved 2026-04-17 17:04 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2026-04-06 10:01 UTC

   We are currently observing delays affecting the Interac network for the vendor Payper. As a result, you may notice an increase in pending transactions. We are actively monitoring the situation and will provide updates as soon as there are any changes.

2. resolved 2026-04-06 16:40 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Affected: Main Page

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-04-02 02:30 UTC

   We are aware of users experiencing connection issues with the Crypto.com Main App and Exchange login page. Our team is working on urgently resolving this. Thank you for your patience.

2. resolved 2026-04-02 03:44 UTC

   This incident has beer resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2026-03-21 08:49 UTC

   Please note ETH staking process is currently delayed due to current Ethereum Validator Queue size.

2. identified 2026-03-21 08:50 UTC

   The wait can be up to 70 days. For more information on latest ETH Validator queue backlog, please check here: https://www.validatorqueue.com/

3. resolved 2026-10-05 06:47 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. identified 2026-03-20 16:11 UTC

   Due to an ongoing technical issue with our vendor Green Dot, we have temporarily disabled this service. USD deposits via Green Dot and USD Cash Earn transfers are currently unavailable. We are actively monitoring the situation and appreciate your patience as we work to restore...

2. resolved 2026-03-20 17:15 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2026-03-18 05:40 UTC

   Our payment provider, OpenPayd, is currently experiencing service disruptions. Consequently, EUR deposits and withdrawals via OpenPayd may be intermittent or delayed. Deposits: Please pause any planned deposits via OpenPayd until further notice. Withdrawals: Expect processing...

2. resolved 2026-03-18 05:41 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2026-03-15 04:04 UTC

   Please note the Cash Earn feature is temporarily unavailable due to issues on our vendor Greendot. We will let you know once the service resumes.

2. investigating 2026-03-15 08:34 UTC

   Issues on Greendot side have been resolved and the Cash Earn feature is back to normal.

3. resolved 2026-03-15 08:35 UTC

   The incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-03-12 13:04 UTC

   PayPal is currently unavailable as a payment method for US customers. Please choose an alternative payment option. We apologize for any inconvenience this may cause.

2. resolved 2026-03-13 06:29 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-03-03 03:36 UTC

   Please note FLR staking for all entities have been suspended due to validator issue. This also impacts Staking Basket and IRA Staking.

2. resolved 2026-03-27 10:12 UTC

   Issue has been resolved and FLR staking has been resumed.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-02-24 18:52 UTC

   We are aware some users are unable to verify with their passkeys, we are currently working this at the highest priority. In the meantime please use other MFA method to authenticate.

2. resolved 2026-02-24 22:12 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-02-19 19:29 UTC

   We are currently experiencing an issue with 1099-DA forms downloading as expected from our Tax site https://crypto.com/1099form/download. Services will resume once these issues are resolved.

2. resolved 2026-02-19 21:42 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-02-02 10:43 UTC

   We are currently addressing a technical issue affecting the availability of UpDown contracts on the platform. Our team is actively working to restore these instruments as quickly as possible. We apologise for the interruption and will provide further updates as they become...

2. resolved 2026-02-05 10:58 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2026-01-31 13:03 UTC

   We have identified an issue with placing UpDown and Strike options. Please bear with us whilst our teams are currently investigating this with the highest priority.

2. monitoring 2026-01-31 14:24 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2026-01-31 14:33 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-01-27 10:43 UTC

   Please be advised that staking for FLR is currently suspended. Unstaking services remain fully operational and are unaffected. Estimated Resolution: February 5, 2026

2. monitoring 2026-02-05 05:24 UTC

   Please note FLR staking in US and Canada have recovered. For other regions, the service should recover on Feb 11th.

3. resolved 2026-02-12 06:32 UTC

   All FLR staking services are recovered

Excerpts are shortened. Read the full incident on Crypto.com's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-12-15 06:01 UTC

   We are currently experiencing issues with our staking service provider that are affecting GRT Staking. Services will resume once these issues are resolved. Please note that GRT staking rewards distribution may be impacted during this time.

2. resolved 2026-05-19 04:30 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Crypto.com's status page.