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sevanalysis

crates.io

Apps and SaaS. Source: crates.io status page.

Incidents, last 90 days
0
Median to mitigation
none resolved
Median to resolution
none resolved
p95 to resolution
none resolved
Naming an upstream provider
no incidents
With a postmortem on the status page
no incidents

Incidents per month

All recorded incidents

DoS Attack major 2026-07-11 14:22 UTC 1h 20m

Affected: crates.io

Failure mode: Traffic surge or denial-of-service attack. Root cause: An external attack. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    We are experiencing what looks like a coordinated DoS attack against our API servers. We are monitoring the situation and are assessing our reaction. Crate downloads and dependency resolution through the sparse/git index should not be affected.

  2. investigating

    We are continuing to investigate this issue.

  3. monitoring

    We have deployed countermeasures and our servers are largely back to normal again. We keep monitoring the situation. If you encounter any issues please let us know!

  4. resolved

    This incident has been resolved. Big thanks to Fastly for providing their CDN services and their fast response time!

Excerpts are shortened. Read the full incident on crates.io's status page.

crates.io slowness minor 2026-06-14 01:20 UTC 34m

Affected: crates.io

Failure mode: Traffic surge or denial-of-service attack. Root cause: An external attack. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    crates.io responses are unusually slow due to database issues, with occasional 500s due to database timeouts. We are investigating.

  2. identified

    The read-only replica database used for many of our common queries is under heavy load. We are evaluating options to deal with this.

  3. resolved

    The primary source of the load appears to have been a scraper abusing our API. We have blocked the scraper and the replica database has returned to its normal heavily loaded state instead of being overloaded.

Excerpts are shortened. Read the full incident on crates.io's status page.

Reverse dependency pages unavailable minor 2026-05-23 18:47 UTC 2d 22h

Affected: crates.io

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    The reverse dependencies pages are temporarily unavailable. Other crates.io functionality should continue to function normally.

  2. monitoring

    Reverse dependencies remain disabled, but the rest of crates.io is functioning normally.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on crates.io's status page.

Degraded performance on crates.io none 2026-05-20 15:52 UTC 1h 5m

Affected: crates.io

Failure mode: Traffic surge or denial-of-service attack. Root cause: An external attack. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. monitoring

    Crates.io is currently under a suspected denial of service effecting the web frontend. The reverse dependency endpoint has been disabled. You will not be able to browse reverse dependencies on crates.io for the duration of the incident. All other operations, publishes and the...

  2. resolved

    All endpoints are now operational and available again.

Excerpts are shortened. Read the full incident on crates.io's status page.

Git index slow to update minor 2026-04-14 20:48 UTC 2h 56m

Affected: crates.io

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    The crates.io background worker is having a bad morning, and a backlog of Git index updates has accumulated. We have given the worker some coffee and it's catching up, but index updates for newly-published crates are running about an hour behind right now. The sparse index (used...

  2. monitoring

    The background worker has been told to get itself together. The queue is now trending downwards, but git index updates are still running an hour behind. We are continuing to monitor, but we expect this to resolve over the next few hours.

  3. resolved

    The indexes are now back to normal operations.

Excerpts are shortened. Read the full incident on crates.io's status page.

Git index slow to update minor 2026-02-12 19:36 UTC 10m

Affected: crates.io

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    The crates.io background worker is having a bad morning, and a backlog of Git index updates has accumulated. We have given the worker some coffee and it's catching up, but index updates for newly-published crates are running about an hour behind right now. The sparse index (used...

  2. resolved

    The background worker has caught up, and crate publishes are now updating normally in both indexes.

Excerpts are shortened. Read the full incident on crates.io's status page.

Degraded performance on crates.io minor 2025-11-10 23:56 UTC 1h 18m

Affected: crates.io

Failure mode: Traffic surge or denial-of-service attack. Root cause: An external attack. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    crates.io is currently experiencing degraded performance on any requests that hit the database (which is basically anything in the API except crate downloads). We are investigating.

  2. identified

    The slowdown is definitely database related, and we are in contact with our upstream provider to see if we can track down what the root cause might be.

  3. monitoring

    The 2025 version of "it's always DNS" might be "it's always AI scrapers pretending to be other things". Our database provider pointed out an expensive endpoint that was being hit just enough by a single IP to cause the incident, but not enough for our normal monitoring setup to...

  4. resolved

    Everything continues to look stable, so we can consider this resolved.

Excerpts are shortened. Read the full incident on crates.io's status page.

Git index slow to update minor 2025-11-01 03:15 UTC 3h 22m

Affected: crates.io

Failure mode: Traffic surge or denial-of-service attack. Root cause: Not enough capacity for the load. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. monitoring

    Due to a large number of crate versions being published in the last few hours, the legacy Git crate index is currently approximately 245 crate versions (or about two hours) behind. The sparse index (which has been the default since Rust 1.70, released in June 2023) is unaffected.

  2. monitoring

    The queue burndown has slowed due to an unusual number of crate publishes in the last hour, but it is slowly making progress and is now at 206 pending syncs. It could be anywhere from 2-4 hours from here until it catches up.

  3. monitoring

    Now at 116 pending syncs. Probably 1½ hours before we're caught up, give or take.

  4. monitoring

    57 pending syncs.

  5. resolved

    All published crates have been synced to the Git index, and there is now no backlog.

Excerpts are shortened. Read the full incident on crates.io's status page.

Sparse Index CDN Invalidations Slow to Update minor 2025-09-02 22:48 UTC 45m

Affected: crates.io

Failure mode: CDN or edge layer failed or served bad content. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. monitoring

    A backlog of CDN invalidations is causing a backlog of approximately 350 crate backlog for sparse index updates and CDN updates. We are monitoring as the queue is worked through.

  2. monitoring

    The sparse index has synchronized and is now up-to-date. CDN updates are still processing.

  3. monitoring

    The backlog has cleared and all queues are nominal.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on crates.io's status page.

Git index slow to update minor 2025-08-12 21:47 UTC 4h 8m

Affected: crates.io

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: Not enough capacity for the load. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    Due to a large number of crate versions being published in the last few hours, the legacy Git crate index is currently approximately 280 crate versions (or about two hours) behind. The sparse index (which has been the default since Rust 1.70, released in June 2023) is unaffected.

  2. monitoring

    The Git index sync job backlog is slowly burning down, and is anticipated to catch up in a few hours. We will continue to monitor the situation.

  3. resolved

    The Git index has caught up and is now up to date.

Excerpts are shortened. Read the full incident on crates.io's status page.

Crate indexes not updating major 2025-05-13 07:37 UTC 7m

Affected: crates.io

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Since approximately 05:20 UTC, index entries in the Git and sparse crate indexes have not been published. We are investigating.

  2. identified

    Background workers have been restarted.

  3. monitoring

    Indexes are up to date, and we are monitoring the background workers to ensure they continue to pick up new jobs.

  4. resolved

    Crates published since the background workers were restarted are now appearing in the index, and the backlog of background jobs has been processed successfully.

Excerpts are shortened. Read the full incident on crates.io's status page.

Database upgrade minor 2024-05-20 11:17 UTC 1h 10m

Affected: crates.io

Failure mode: A schema or data migration caused the failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We are in the process of upgrading our database servers. This will require a short amount of time in read-only mode and a couple of minutes with degraded performance while our follower database is catching up with the new leader.

  2. monitoring

    We noticed a small issue with our database indexes after the upgrade, resulting in several crates not being found anymore. We've reindexed the relevant tables which appears to have fixed the problem. The new follower database is catching up an will soon be available to improve...

  3. monitoring

    Database server upgrade is complete and crates.io should be running at full capacity again now. Hopefully even a bit faster than before due to increased memory on the new database servers.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on crates.io's status page.

crates.io unreachable critical 2024-03-22 13:04 UTC 22m

Affected: crates.io

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are investigating the crates.io API and website being unreachable. Crate downloads should not be affected.

  2. monitoring

    The application is recovering, but we are still investigating trying to find the root cause. The incident seems to be unrelated to the one earlier today.

  3. resolved

    The application is stable, marking the incident as resolved. We will continue investigating the root cause of this.

Excerpts are shortened. Read the full incident on crates.io's status page.

crates.io unavailable critical 2024-03-22 07:11 UTC 45m

Affected: crates.io

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are investigating the crates.io website and API being unavailable. Downloads from recent Cargo versions should be working, but older Cargo releases relying on the crates.io API are affected.

  2. monitoring

    We have identified a problem with our read-only database replica and routed traffic away from it. We are monitoring the recovery, and we will continue investigating the cause of the problem.

  3. monitoring

    Since the last update, crates.io fully recovered and we are serving traffic as usual. We're continuing to monitor the situation and we'll re-enable the read-only replica again soon.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on crates.io's status page.

crates.io database maintenance none 2024-03-14 13:17 UTC 22h 54m

Affected: crates.io

Failure mode: A configuration change caused the failure. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    The crates.io team will perform a database maintenance on 2024-03-15 from 12:00 to 12:15 UTC. We expect this to take less than 15 minutes to complete. During maintenance, crates.io will only be available in read-only mode: downloading crates and visiting the website will still...

  2. identified

    Scheduled maintenance on our database is starting. We expect this to take less than 15 minutes to complete. During maintenance, crates.io will only be available in read-only mode: downloading crates and visiting the website will still work, but logging in, publishing crates,...

  3. resolved

    Scheduled maintenance finished successfully.

Excerpts are shortened. Read the full incident on crates.io's status page.

Intermittent timeouts on API endpoints major 2024-02-14 19:30 UTC 7h 13m

Affected: crates.io

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Some crates.io endpoints are timing out at present, including the summary route that drives the crates.io home page. We are investigating.

  2. investigating

    (If this looks suspiciously similar to https://status.crates.io/incidents/t49v2pfpv0vl, the same issue reappeared on the summary endpoint literally within seconds of resolving that incident. C'est la vie.)

  3. identified

    We believe this issue is being caused by excess database load related to a bug fix deployed earlier today around download counting. This bug fix has caused the normal background processing of per-crate download count totals to take significantly longer and require more resources...

  4. monitoring

    The long running background job has completed, and response times for the summary endpoint have returned to normal. The next invocation of the relevant background job will be at 00:30 UTC (so in just under 20 minutes); we will be monitoring that closely to see if any problems...

  5. monitoring

    We are continuing to monitor for any further issues.

  6. resolved

    crates.io has returned to normal service with the processing of the download count backlog from earlier and the completion of the long running background jobs. Investigations will continue during normal hours for the crates.io team to ascertain what is causing elevated database...

Excerpts are shortened. Read the full incident on crates.io's status page.

Intermittent timeouts on API endpoints major 2024-02-14 18:45 UTC 40m

Affected: crates.io

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Some crates.io endpoints are timing out at present, including the summary route that drives the crates.io home page. We are investigating. Crate downloads are unaffected.

  2. monitoring

    Restarting the dynos has restored service, but we are still investigating the root cause of the issue, and continue to monitor crates.io performance.

  3. resolved

    crates.io continues to operate normally, and no further performance degradation or timeouts have been observed.

Excerpts are shortened. Read the full incident on crates.io's status page.

Failing requests to crates.io critical 2023-12-27 14:24 UTC 2h 46m

Affected: crates.io

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating this issue.

  2. monitoring

    Download traffic has been temporarily redirected and the system is recovering. We are monitoring the situation.

  3. monitoring

    Download traffic is being treated and counted regularly again. We are continuing to monitor for any further issues.

  4. resolved

    The incident has been resolved. Traffic and error rates are back to normal levels. The root cause has been identified and we are assessing solutions to avoid it from happening again in the future.

Excerpts are shortened. Read the full incident on crates.io's status page.

crates.io database maintenance none 2023-12-20 14:31 UTC 20h 42m

Affected: crates.io

Failure mode: A schema or data migration caused the failure. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    The crates.io team will perform a database maintenance on 2023-12-21 from 11:00 to 11:15 UTC. We expect this to take less than 15 minutes to complete. During maintenance, crates.io will only be available in read-only mode: downloading crates and visiting the website will still...

  2. investigating

    Scheduled maintenance on our database is starting. We expect this to take less than 15 minutes to complete. During maintenance crates.io will only be available in read-only mode: downloading crates and visiting the website will still work, but logging in, publishing crates,...

  3. resolved

    Scheduled maintenance finished successfully.

Excerpts are shortened. Read the full incident on crates.io's status page.

Faulty deployment major 2023-11-16 07:00 UTC 0m

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. resolved

    At 19:04 UTC a faulty deployment caused the crates.io API to not be reachable anymore. We immediately initiated a rollback to the previous deployment and the issue was resolved at 19:06 UTC. We are currently in the process of figuring out the root cause.

Excerpts are shortened. Read the full incident on crates.io's status page.

Failing requests and timeouts major 2023-10-18 19:03 UTC 11h 42m

Affected: crates.io

Failure mode: Traffic surge or denial-of-service attack. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We have been seeing an elevated level of failing requests due to response timeouts over the past couple of minutes. This appears to be caused by a significantly increased level of traffic towards our API servers. We are investigating the root cause and will enable appropriate...

  2. monitoring

    The traffic levels have returned to regular levels at this point. We will continue to monitor the situation.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on crates.io's status page.

Delays in sparse index updates minor 2023-07-21 09:28 UTC 20m

Affected: crates.io

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. identified

    We're seeing crate publishes being reflected in the sparse index with a large delay, since 07:30:00 UTC. We have identified the root cause of the problem (the crates.io application being rate limited by a third party service due to a large volume of yanks), and we're working to...

  2. resolved

    The backlog of updates to the sparse index has been processed.

Excerpts are shortened. Read the full incident on crates.io's status page.

Delays in sparse index update minor 2023-07-21 02:45 UTC 21m

Affected: crates.io

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. identified

    We're seeing crate publishes being reflected in the sparse index with a large delay, since 01:05:00 UTC. We have identified the root cause of the problem (the crates.io application being rate limited by a third party service due to a large volume of yanks), and we're working to...

  2. resolved

    The backlog of updates to the sparse index has been processed.

Excerpts are shortened. Read the full incident on crates.io's status page.

Broken download links major 2023-07-20 12:17 UTC 1h 59m

Affected: crates.io

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. monitoring

    After a deployment we noticed an elevated number of download requests, that were caused by crates.io generating broken download URLs and cargo retrying those downloads again and again. We have rolled back the deployment to fix the issue in production. The bug is already...

  2. resolved

    The bugfix has been merged and deployed to production. We have adjusted our test suite to reduce the chances of this issue appearing again in the future.

Excerpts are shortened. Read the full incident on crates.io's status page.

Elevated API Errors none 2023-04-15 06:16 UTC 18m

Affected: crates.io

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We're experiencing an elevated level of API errors and are currently looking into the issue. This leads to the "Browse All Crates" feature on the crates.io to be broken.

  2. resolved

    The crates.io API is back to normal.

Excerpts are shortened. Read the full incident on crates.io's status page.

Increased response times minor 2023-02-08 16:34 UTC 16m

Affected: crates.io

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We're investigating crates.io taking more time than usual to respond to requests.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on crates.io's status page.

static.crates.io not resolving critical 2023-01-25 09:40 UTC 38m

Affected: crates.io

Failure mode: Network, DNS, routing or connectivity failure. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    Due to an infrastructure change, the DNS record for static.crates.io, the CDN serving crate releases, stopped resolving. The new records are propagating, the problem should be fixed soon.

  2. monitoring

    Traffic to static.crates.io is returning to normal levels and we're monitoring the situation.

  3. resolved

    Traffic returned to normal levels.

Excerpts are shortened. Read the full incident on crates.io's status page.

Background updates failing minor 2023-01-23 09:00 UTC 1h

Failure mode: A code release introduced the failure. Root cause: A configuration change. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. resolved

    Due to an upgrade earlier today, background updates started failing. Crates published since 10:00 UTC have not been added to the index yet but remain in the queue. We have reverted the change and restarted the workers. We will continue to monitor the situation.

Excerpts are shortened. Read the full incident on crates.io's status page.

Crates.io Index Normalization minor 2023-01-13 13:45 UTC 19d 21h

Affected: crates.io

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. monitoring

    We are seeing reports of index updates taking a long time right now due to changes in the index. See https://github.com/rust-lang/cargo/issues/11014 for workarounds to speed up the process. Sorry for the inconvenience!

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on crates.io's status page.

Crate publishes delayed minor 2022-12-05 21:06 UTC 39m

Affected: crates.io

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We're investigating a high number of jobs in our background worker queue, slowing down crate uploads.

  2. identified

    We have identified the root cause and applied measures to reduce the length of the background job queue.

  3. resolved

    All pending background jobs have been executed, and the queue is back to a normal state. This incident is now resolved.

Excerpts are shortened. Read the full incident on crates.io's status page.

Delayed crate publishes minor 2022-03-17 15:24 UTC 1h 6m

Affected: crates.io

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

Names an upstream provider: GitHub.

  1. investigating

    Crate publishes might be delayed due to the current GitHub outage. We're sorry for the disruption.

  2. investigating

    We are continuing to investigate this issue.

  3. resolved

    The incident has been resolved.

Excerpts are shortened. Read the full incident on crates.io's status page.

crates.io unavailable critical 2022-02-24 16:54 UTC 43m

Affected: crates.io

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    We're investigating crates.io being unreachable.

  2. identified

    Due to an issue to our infrastructure provider, fully resolving the crates.io outage will take longer than expected, so we're executing our disaster recovery plan. We apologize for the disruption this is causing. Ensuring builds with Cargo keep working is our highest priority,...

  3. monitoring

    We're seeing traffic coming back to the crates.io application. We're monitoring the recovery, and we'll revert the emergency registry configuration change once we have confirmation the situation is fully resolved.

  4. resolved

    The situation has been stable for the past 20 minutes. We reverted the emergency change to the configuration of the registry index, and we're marking this incident as resolved. We're sorry for the disruption.

Excerpts are shortened. Read the full incident on crates.io's status page.

Request timeouts/Slow responses major 2021-12-22 12:27 UTC 2h 40m

Affected: crates.io

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an incident that causes slow responses and request timeouts on crates.io.

  2. investigating

    We are continuing to investigate this issue.

  3. monitoring

    An outage of one of our service providers impacts our primary database and one of our application dynos. Currently, write operations will fail (uploading new crates, ...) and downloads will not be counted. About 25% of all download requests hit the affected dyno and will fail...

  4. monitoring

    Our service provider is still working to restore full functionality, but unfortunately there is no ETA for full recovery at this time. We continue to monitor the situation.

  5. resolved

    All of our affected infrastructure has recovered and full functionality has been restored. Some caches may require a bit of warming up, so some slow responses should still be expected.

Excerpts are shortened. Read the full incident on crates.io's status page.

Intermittent issues with the Rust website none 2021-07-07 16:59 UTC 1h 1m

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. monitoring

    We are receiving reports of intermittent issues with the Rust website (www.rust-lang.org). We believe this is due to an on-going issue with our infrastructure provider. We're monitoring the situation.

  2. resolved

    The incident has been resolved.

Excerpts are shortened. Read the full incident on crates.io's status page.

crates.io not reachable critical 2021-04-25 09:52 UTC 10m

Affected: crates.io

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We're investigating crates.io being unreachable.

  2. monitoring

    Crates.io is starting to recover and requests are being processed again.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on crates.io's status page.

crates.io unavailable major 2021-04-18 19:50 UTC 0m

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. resolved

    The primary database for crates.io was unavailable for about 10 minutes, causing all API and download requests to timeout. Service has been restored and is being monitored.

Excerpts are shortened. Read the full incident on crates.io's status page.

crates.io unavailable critical 2021-03-24 09:08 UTC 19m

Affected: crates.io

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: Hardware or facility. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We're investigating an issue with crates.io being unreachable.

  2. identified

    One of our database servers is experiencing problems, and that's preventing the crates.io application from starting back up. No data loss happened. We're working on a fix.

  3. monitoring

    The problems on the database servers are fixed. The application has been restarted and we're monitoring the recovery.

  4. resolved

    The incident has been resolved!

Excerpts are shortened. Read the full incident on crates.io's status page.

crates.io failed to serve requests none 2020-10-29 09:23 UTC 0m

Failure mode: A configuration change caused the failure. Root cause: A configuration change. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. resolved

    On 2020-10-29 between 9:23 and 9:28 UTC, the crates.io application failed to serve requests due to a wrong configuration change. The team promptly noticed the fallout from the changed and rolled back the application to the previous version.

Excerpts are shortened. Read the full incident on crates.io's status page.

Cargo error when downloading crates from our CDN major 2020-09-11 00:37 UTC 4d 20h

Affected: crates.io

Failure mode: CDN or edge layer failed or served bad content. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    We received reports that Cargo is failing to download packages from static.crates.io, with the error message "failed to get 200 response from URL, got 206". Our understanding is that this is affecting just a few geographical regions in of US, and that this is an issue with our...

  2. investigating

    The situation is slowly improving, as over the past 6 hours only 14 requests were affected by the issue according to our logs, across the US and Asia. We're continuing to monitor the situation, and we're in contact with our CDN provider to get it fixed permanently.

  3. monitoring

    There are no more invalid responses showing up in our CDN logs for the past 3 hours. We'll continue to monitor the situation and work with our CDN provider to make sure the issue is permanently addressed.

  4. monitoring

    In the past 12 hours no invalid response was sent from our CDN, according to our response logs. We're continuing to monitor the issue, and our CDN provider is rolling out a permanent fix to the problem.

  5. monitoring

    In the past 26 hours no invalid response was sent from our CDN, according to our response logs. We're continuing to monitor the issue, and our CDN provider is rolling out a permanent fix to the problem.

  6. resolved

    Since our last update no invalid response was sent from our CDN, according to our response logs. We're marking this incident as resolved, and we're working with our CDN provider to avoid similar problems in the future.

Excerpts are shortened. Read the full incident on crates.io's status page.

docs.rs outage critical 2020-06-15 18:10 UTC 37m

Affected: docs.rs

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We're aware of a docs.rs outage, and we're working on a fix.

  2. monitoring

    We mitigated the outage and we're monitoring recovery. We will deploy a permanent fix after the service fully recovered.

  3. resolved

    We deployed a permanent fix for the outage.

Excerpts are shortened. Read the full incident on crates.io's status page.

crates.io outage major 2020-06-12 18:59 UTC 22m

Affected: crates.io

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    We are aware of an issue preventing users from accessing crates.io directly or through its API

  2. identified

    The issue appears to be caused by an outage in Cloudfront.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on crates.io's status page.

docs.rs unreachable critical 2020-06-12 12:41 UTC 35m

Affected: docs.rs

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We're aware of connectivity problems with docs.rs, and we're working on a fix.

  2. monitoring

    docs.rs is up again, and we're monitoring its recovery.

  3. resolved

    The incident is now resolved.

Excerpts are shortened. Read the full incident on crates.io's status page.

docs.rs fails to build new releases major 2020-06-06 10:51 UTC 44m

Affected: docs.rs

Failure mode: A code release introduced the failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    docs.rs is failing to build new releases, and we're investigating the problem.

  2. identified

    We have identified a possible cause of the issue and we're working on a fix.

  3. monitoring

    We have deployed a fix and we're monitoring recovery.

  4. resolved

    We confirmed the fix worked and we re-enabled builds. Build delays will be experienced for the next few hours as the server works through the backlog. The build queue is available at https://docs.rs/releases/queue.

Excerpts are shortened. Read the full incident on crates.io's status page.

Increased errors while connecting to crates.io major 2020-03-16 16:53 UTC 13m

Affected: crates.io

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. monitoring

    Due to a outage affecting our infrastructure provider, in the past hour we experienced an increased number of errors while connecting to crates.io. We're continuing to monitor the situation, and you can follow the progress on Heroku's status page:...

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on crates.io's status page.

Increased Error Rate critical 2019-12-05 22:21 UTC 37m

Affected: crates.io

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently seeing an increase in both response times and error rates and are investigating the issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on crates.io's status page.

Degraded performance minor 2019-08-18 13:13 UTC 42m

Affected: crates.io

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently seeing degraded performance across all endpoints on crates.io

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on crates.io's status page.

Delay in index updates none 2019-08-14 18:15 UTC 3h 8m

Affected: crates.io

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    An issue is preventing newly published crates from appearing in the index. We've identified the cause and are working on a fix.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on crates.io's status page.

Delay in index updates due to GitHub outage none 2019-07-22 16:29 UTC 0m

Affected: crates.io

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

Names an upstream provider: GitHub.

  1. resolved

    Crates published to crates.io may experience a delay in appearing in the crates.io index, due to an ongoing issue with GitHub. This means that your crate may appear on crates.io, but cannot yet be used in Cargo.toml. If your crate is affected, it will automatically be published...

Excerpts are shortened. Read the full incident on crates.io's status page.