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sevanalysis

Coursera

Apps and SaaS. Source: Coursera status page.

Incidents, last 90 days
0
Median to mitigation
none resolved
Median to resolution
none resolved
p95 to resolution
none resolved
Naming an upstream provider
no incidents
With a postmortem on the status page
no incidents

Incidents per month

All recorded incidents

Coursera site is currently down none 2025-10-20 15:38 UTC 7h 4m

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

Names an upstream provider: AWS.

  1. investigating

    Our site is currently down due to a widespread Amazon AWS service outage. We are working to restore access as soon as possible, thank you for your patience.

  2. identified

    AWS services are in the process of being restored, and we are working to restore Coursera access as soon as possible.

  3. monitoring

    AWS has not yet achieved full recovery, but we are seeing continued stabilization of the Coursera platform as more parts of the platform are regaining functionality. We will continue to monitor and work towards full recovery.

  4. resolved

    Coursera platform is back to fully operational, thank you for your patience and understanding.

Excerpts are shortened. Read the full incident on Coursera's status page.

Coursera.org is experiencing interruptions none 2025-04-07 21:40 UTC 20m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Certain features on Coursera.org are currently unavailable, and we are working to resolve the issue.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coursera's status page.

Some interruptions on Coursera none 2024-12-16 17:36 UTC 3h 46m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Some learners are experiencing interruptions on Coursera. We are investigating and working to resolve.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coursera's status page.

Coursera.org is experiencing interruptions none 2024-12-12 17:30 UTC 25m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Certain features on Coursera.org are currently unavailable, and we are working to resolve the issue.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coursera's status page.

Coursera.org currently unavailable none 2024-10-09 17:48 UTC 14m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Coursera.org is currently unavailable, and we are working to resolve the issue.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coursera's status page.

Issue impacting some assessments none 2024-07-31 00:33 UTC 4h 27m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Learners may experience some issues with viewing or submitting assessments and viewing progress or grades. We apologize for the inconvenience and are working on resolving the issue.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coursera's status page.

Coursera.org is experiencing interruptions none 2024-07-11 19:33 UTC 0m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. resolved

    Coursera is unavailable for some learners; we apologize for the inconvenience and are working to resolve this issue.

Excerpts are shortened. Read the full incident on Coursera's status page.

Coursera.org is experiencing interruptions none 2023-06-15 20:08 UTC 29m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are seeing issues with the Coursera.org homepage not loading and are working to resolve these issues as soon as possible.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coursera's status page.

Coursera.org is unavailable on some browsers none 2023-01-17 16:30 UTC 0m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. resolved

    Coursera.org is currently unavailable on some browsers. We are investigating the issues and working on a resolution.

Excerpts are shortened. Read the full incident on Coursera's status page.

Coursera.org is experiencing interruptions none 2022-10-16 04:23 UTC 37m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Coursera.org is currently unavailable for some users, and we are working to resolve the issue. We apologize for the inconvenience.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coursera's status page.

Coursera.org is experiencing interruptions none 2022-09-29 19:15 UTC 52m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    The Coursera homepage is loading intermittently for some learners, educators, and administrators. We are working to resolve these issues.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coursera's status page.

Coursera.org is experiencing interruptions none 2022-09-29 15:45 UTC 1h 34m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    The Coursera homepage and login screen are intermittently loading for some users; we are currently investigating and working on fixing these issues.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coursera's status page.

Coursera.org is currently unavailable none 2022-06-23 02:06 UTC 1h 57m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Coursera.org is currently unavailable for some users, and we are working to resolve the issue. We apologize for the inconvenience.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coursera's status page.

Site interruptions none 2021-12-07 16:59 UTC 9h 6m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Coursera.org is currently experiencing interruptions, and we are working to resolve the issue. We apologize for the inconvenience.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coursera's status page.

Non-English language display issue none 2021-02-08 17:34 UTC 6h 21m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Non-English languages may not be displayed correctly. We are working to resolve the issue as soon as possible. We apologize for the inconvenience, and we’ll provide an update as soon as the issue is resolved.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coursera's status page.

Issue with Guided Projects and Coursera Labs none 2020-11-25 18:58 UTC 6h 50m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are experiencing an issue with Guided Projects, Labs, and some assessments, and are working to resolve the issue as soon as possible. We apologize for the inconvenience, and we’ll provide an update as soon as the issue is resolved.

  2. investigating

    Guided Projects have recovered now and working as expected.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coursera's status page.

Issue with quizzes none 2020-10-09 17:00 UTC 34m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    Learners may be experiencing an issue with quizzes, and we are working to resolve the issue as soon as possible.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coursera's status page.

Issues with course enrollments none 2020-06-11 15:21 UTC 1h 3m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are experiencing an issue with course enrollments and are working to resolve the issue as soon as possible. We apologize for the inconvenience, and we’ll provide an update as soon as the issue is resolved.

  2. resolved

    This issue has been resolved.

Excerpts are shortened. Read the full incident on Coursera's status page.

Coursera.org unavailable none 2020-06-03 18:20 UTC 2h 46m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    Coursera.org is currently unavailable, and we are working to resolve the issue. We apologize for the inconvenience.

  2. resolved

    Coursera.org is now available. Thank you for your patience while we resolved the issue, and we apologize for the inconvenience.

Excerpts are shortened. Read the full incident on Coursera's status page.

Sitewide outage none 2020-05-05 04:33 UTC 44m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Coursera.org is currently not loading. We apologize for the inconvenience and are investigating the issue.

  2. resolved

    This issue has been resolved, and all coursera.org pages should load normally.

Excerpts are shortened. Read the full incident on Coursera's status page.

Enroll button results in error for some learners none 2020-04-10 02:18 UTC 24m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating this issue.

  2. investigating

    This issue has been resolved.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coursera's status page.

Coursera.org outage none 2020-04-06 16:00 UTC 0m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. resolved

    Coursera.org sitewide outage

Excerpts are shortened. Read the full incident on Coursera's status page.

Coursera will be performing site-wide maintenance none 2020-04-03 03:32 UTC 2h 30m

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    Preparing for site-wide maintenance.

  2. identified

    Coursera will be performing site-wide maintenance starting April 2, 2020, at 9 P.M. Pacific Time and will be unavailable for up to two hours.

  3. identified

    Coursera is currently performing scheduled maintenance and may be unavailable until 11 P.M. Pacific Time. Thank you for your patience as we work to enhance your learning experience on Coursera.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coursera's status page.

Delays in learner progress none 2020-03-22 20:40 UTC 7h 29m

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are experiencing issues with displaying assignment progress. Your progress is being saved in our system and should appear soon.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coursera's status page.

Coursera is down for some VIP learners with many Certificates and enrollments none 2018-09-28 16:12 UTC 3h 55m

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Our engineers are investigating an issue where top learners with many courses and Certificates are seeing "Down for Maintenance" on some pages. Other pages load without all information. This should be resolved shortly!

  2. identified

    We have identified the source of the failure and are working on a fix. We should have a resolution shortly.

  3. monitoring

    The issue was fixed at 10:04am PST. We are still monitoring for potential glitches that may remain.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coursera's status page.

Some forums not loading none 2018-09-17 20:35 UTC 2h 32m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    Learners may encounter an issue with forums pages not loading. Our team is investigating. Please check back in 30 minute.

  2. resolved

    at 3:06pm EST this issue has been resolved. Some learners may have experienced issues when searching the catalog in addition to forums not loading periodically.

Excerpts are shortened. Read the full incident on Coursera's status page.

Intermittent issues loading courses and assignments none 2018-06-13 16:12 UTC 0m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. resolved

    From 8:50am to 9:04am PST there were intermittent issues loading courses and assignments. This has now been resolved.

Excerpts are shortened. Read the full incident on Coursera's status page.

Help Centers Not Loading none 2018-06-12 20:20 UTC 25m

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. monitoring

    Our Help Center content is currently inaccessible due to an outage in the help center software. We anticipate this will be restored shortly, and appreciate your patience at this time.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coursera's status page.

Learners could not submit assignments none 2018-05-21 19:12 UTC 0m

Failure mode: A configuration change caused the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. resolved

    From 11:30am–12:05pm PST learners could not submit assignments due to a glitch with our Honor Code. This issue has now been fixed. Please refresh your URL if you still see this error.

Excerpts are shortened. Read the full incident on Coursera's status page.

Coursera site-wide loading issues none 2018-04-10 13:18 UTC 14m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently experiencing loading errors across all pages, and are currently looking into the issue.

  2. resolved

    We have resolved this issue and apologize for any inconvenience.

Excerpts are shortened. Read the full incident on Coursera's status page.

Coursera site-wide loading issues none 2018-04-03 01:55 UTC 10m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently experiencing loading errors across all pages, and are currently looking into the issue.

  2. resolved

    All pages should be back and loading normally

Excerpts are shortened. Read the full incident on Coursera's status page.

Coursera platform not loading. Began around 11:05am PT none 2018-03-12 18:28 UTC 6h 57m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Our engineers are currently investigating this platform-wide issue.

  2. identified

    The issue has been identified and our engineers are working on resolving as soon as possible. Areas affected include course search, course progress, discussion forums, and our Coursera for Business administrative dashboards.

  3. identified

    Most course services have resumed. We are still experiencing outages across our course search as well as our Coursera for Business administrator dashboards.

  4. identified

    Some features remain unavailable including course search, peer review, Coursera for Business administrator dashboard and membership overview.

  5. identified

    Search has been restored.

  6. identified

    Peer reviews have been restored.

  7. monitoring

    Platform features have been restored apart from notifications. We are monitoring for stability.

  8. resolved

    This site-wide outages are now resolved. Platform notifications will remain off until further notice.

Excerpts are shortened. Read the full incident on Coursera's status page.

Subscription Renewals Outage none 2018-03-10 19:00 UTC 0m

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. resolved

    Learners were mistakenly sent emails regarding their payment status for subscription payments. Many subscriptions were cancelled mistakenly. Learners may re-start subscriptions to pick up where they left off.

Excerpts are shortened. Read the full incident on Coursera's status page.

Course outages 3/09/18 12:30am–02:30am none 2018-03-09 11:00 UTC 0m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. resolved

    For a two hour period, course pages were not loading for all learners.

Excerpts are shortened. Read the full incident on Coursera's status page.

Site-wide Interruptions none 2017-11-14 20:00 UTC 0m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. resolved

    Currently, Coursera is experiencing loading issues, noted on the logged-in homepage, search and assignments. We're working to fix this as soon as possible. Update: 12:01pm PST we are still looking into some site-wide outages Update: 12:15pm PST Site-wide outages have not been...

Excerpts are shortened. Read the full incident on Coursera's status page.

Major Site Disruptions none 2017-11-09 20:00 UTC 0m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. resolved

    Currently, Coursera is experiencing loading issues, noted on the logged-in homepage and throughout the site. We're working to fix this as soon as possible. Update 8:01pm PST: Some access has been restored. However, pages may load slower than usual. We continue to investigate....

Excerpts are shortened. Read the full incident on Coursera's status page.

Courses and enrollments not loading none 2017-10-28 20:00 UTC 0m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. resolved

    Coursera users may experience issues while loading their list of enrolled courses and course materials. We are working to fix these. Update 8:38am: Issue is now resolved. All courses and course materials should load properly.

Excerpts are shortened. Read the full incident on Coursera's status page.

Enrollments and Certificates not loading none 2017-10-25 20:00 UTC 0m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. resolved

    Coursera is currently experiencing an issue where enrollments and Certificates are not loading. We are working on the fix currently. Update 4:32pm - We believe we have resolved this issue; please let us know if you are still experiencing problems with courses or Certificates...

Excerpts are shortened. Read the full incident on Coursera's status page.

Intermittent "Down for Maintenance" Pages Reported none 2017-09-28 20:00 UTC 0m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. resolved

    We are experiencing intermittent "Down for Maintenance" pages loading for some learners. Refreshing your browser page will fix this problem. You can refresh your browser page by clicking on the circular "reload" button next to your URL Reload Icon Update 9/29/2017 10:22am PDT -...

Excerpts are shortened. Read the full incident on Coursera's status page.

Site-wide Interruptions none 2017-09-06 20:00 UTC 0m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. resolved

    Coursera is experiencing some technical issues. Learners may have trouble loading the main page, courses, and Specializations. We are working to fix this as soon as possible. Update 5:57pm PDT: We have resolved these issues, and all pages should load now.

Excerpts are shortened. Read the full incident on Coursera's status page.

Site-wide Interruptions none 2017-08-28 20:00 UTC 0m

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. resolved

    We are currently experiencing a bug across the site which redirects learners to the Course Description Page when they are attempting to access their courses. We will have a fix in place shortly. Update 12:46 pm PDT: the issue has been rolled back and the site should be...

Excerpts are shortened. Read the full incident on Coursera's status page.

Site-wide Interruptions none 2017-08-17 20:00 UTC 0m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. resolved

    Coursera is experiencing some technical issues. Learners may have trouble loading the main page, courses, and Specializations. We are working to fix this as soon as possible. Update 3:06pm PDT: We have resolved these issues, and all pages should load now.

Excerpts are shortened. Read the full incident on Coursera's status page.

Course and Specialization Loading Issues none 2017-08-11 20:00 UTC 0m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. resolved

    Currently, we are aware of some difficulties loading courses and Specializations. We are working to fix this as soon as possible. Update: All pages should now be loading properly

Excerpts are shortened. Read the full incident on Coursera's status page.

Site-wide interruptions none 2017-08-09 20:00 UTC 0m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. resolved

    Coursera is experiencing some technical issues. Learners may have trouble loading courses and Specializations. We are working to fix this as soon as possible. Update 7:07am PST: We have resolved these issues, and courses and Specializations should load now.

Excerpts are shortened. Read the full incident on Coursera's status page.

Major Support interruptions none 2017-07-12 20:00 UTC 0m

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. resolved

    We are experiencing a technical issue where some learners cannot contact support and our team cannot reply. This interruption began at 5:39am PST and is being investigated by Zendesk, please check back in the next 30 minutes. We will help as soon as possible! Update: This...

Excerpts are shortened. Read the full incident on Coursera's status page.

Major Service Disruptions none 2017-02-28 20:00 UTC 0m

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. resolved

    Currently, we are experiencing difficulties with our upstream provider. We are working to restore service, and appreciate your patience in the meantime. Update as of 1:20pm PST: Most functionality on coursera.org should be restored.

Excerpts are shortened. Read the full incident on Coursera's status page.

Scheduled Platform Maintenance none 2017-02-23 20:00 UTC 0m

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. resolved

    On February 23rd (4pm-4:30pm PST), Coursera will be making more site-wide upgrades. At this time, the website and apps will be unavailable. We appreciate your patience throughout this process

Excerpts are shortened. Read the full incident on Coursera's status page.

Scheduled Platform Maintenance none 2017-02-08 20:00 UTC 0m

Failure mode: A schema or data migration caused the failure. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. resolved

    On February 16th (4pm-4:30pm PST), Coursera will be making site-wide upgrades. The website will be unavailable during this time. We'll be migrating our databases from one host to another and need to shutdown the site to prevent data loss. We appreciate your patience as we...

Excerpts are shortened. Read the full incident on Coursera's status page.

Mobile interruptions none 2016-11-22 20:00 UTC 0m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. resolved

    Coursera's iOS and Android is experiencing some technical issues. Learners may have trouble logging in, loading their dashboards, or accessing courses. Update as of 12:15am PDT: The issue is resolved.

Excerpts are shortened. Read the full incident on Coursera's status page.

Intermittent checkout outages none 2016-11-19 20:00 UTC 0m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. resolved

    We are experiencing a technical issue with Coursera. Learners may experience errors when purchasing courses and specializations. Update as of 8:19am PDT: The issue is resolved.

Excerpts are shortened. Read the full incident on Coursera's status page.