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sevanalysis

Coda

Apps and SaaS. Source: Coda status page.

Incidents, last 90 days
2
Median to mitigation
13h 4m
Median to resolution
13h 9m
p95 to resolution
25h 41m
Naming an upstream provider
0%
With a postmortem on the status page
0%

What failed, last 90 days

The text does not say enough to tell2

Tagged by claude-haiku-5-5 from each incident's updates. See the methodology.

Incidents per month

All recorded incidents

The option to create new packs and docs via pack.new and coda.new is not available minor 2026-08-13 16:36 UTC 25h 41m

Affected: Docs, Packs

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We're investigating reports that creating packs and docs via pack.new and coda.new isn't working. You can still create new packs and docs by logging in to Superhuman Docs at https://docs.superhuman.com/. We'll provide updates as they become available.

  2. resolved

    The incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Superhuman Docs may work slowly or intermittently major 2026-07-29 17:38 UTC 38m

Affected: Docs, Published Docs

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We're currently working on a fix for an issue that manifests in slow performance of Superhuman Docs. Users may experience delays when loading, editing, or saving documents. Our team is actively looking into the issue and working to restore normal performance as quickly as...

  2. monitoring

    A fix has been implemented, and we're monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Issue affecting access to coda.io minor 2026-07-16 08:56 UTC 4h 18m

Affected: Docs, Login

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    We have identified an issue affecting access to coda.io and login to the Coda service through superhuman.com. This may be related to a temporary Amazon CloudFront outage. We apologize for any inconvenience, and updates will be provided as they become available.

  2. identified

    The issue has been identified.

  3. monitoring

    We introduced temporary changes to mitigate this issue during CloudFront's outage. Access to coda.io and Coda via superhuman.com should now be restored. We are monitoring the results.

  4. resolved

    Amazon has resolved the CloudFront service outage, and our services are back to normal.

Excerpts are shortened. Read the full incident on Coda's status page.

Document search is unavailable critical 2026-05-22 02:11 UTC 2d 2h

Affected: Search

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating this issue.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Issue affecting Claude desktop and web connections none 2026-05-04 14:00 UTC 9h

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. resolved

    We identified an issue with Claude's desktop and web connections to Coda MCP. The issue has been resolved, and you should now be able to set up connections. If you set up any connections before May 4, you may need to reconnect the Coda MCP in Claude. Find more instructions here:...

Excerpts are shortened. Read the full incident on Coda's status page.

Site-wide outage major 2026-01-20 21:34 UTC 31m

Affected: Docs, Doc List, Packs, Published Docs, API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We have identified an issue affecting access to Coda and are working on fixing it as quickly as possible.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Attachment and image processing delays major 2025-10-20 18:09 UTC 1h 59m

Affected: Scanii.com api.scanii.com, Scanii.com api-us1.scanii.com

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

Names an upstream provider: AWS.

  1. identified

    Coda has been experiencing an outage that is preventing the scanning of attachments and images for viruses. This outage is causing a delay in processing images and attachments into the document. Any uploaded images and attachments have been stored on our servers successfully,...

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Coda's Slack integration is not working as expected minor 2025-10-01 18:12 UTC 3h

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    There is an ongoing issue that prevents Coda doc links from being unfurled correctly when posted within Slack. This ongoing issue also impacts sharing modifications that would otherwise work within the Slack integration. We are aware of the issue and we are working to resolve...

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Disabled doc formulas none 2025-08-12 18:59 UTC 5h 34m

Affected: Docs

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We're aware of an issue affecting doc size and resulting in formula calculations being disabled unexpectedly in some docs. We are currently investigating

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Sign in web page only gives SSO option none 2025-07-01 05:53 UTC 55m

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. identified

    The sign-in web pages currently only show SSO as an option due to a code change that was deployed today. We are currently working to deploy a fix for this change. The issue is expected to be resolved within one hour.

  2. resolved

    The issue is now resolved and all sign-in options are available again.

Excerpts are shortened. Read the full incident on Coda's status page.

Unable to receive emails from Coda none 2025-03-07 03:35 UTC 2h 24m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We have identified an issue with sending emails to users and are currently working on a fix. In the meantime, users might not be able to receive some emails from us, including but not limited to: sign ups, password-less logins, invitations, mentions, and document shares.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Unable to receive emails from Coda none 2025-03-06 16:50 UTC 2h 3m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We have identified an issue with sending emails to users and are currently working on a fix. In the meantime, users might not be able to receive some emails from us, including but not limited to: sign ups, password-less logins, invitations, mentions, and document shares.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Partial outage across API request handling and doc processing major 2025-01-29 04:24 UTC 1h 26m

Affected: API, Doc Processing

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    There is currently an issue degrading performance across doc writes through the API server and with doc processing. We are investigating this issue and expect it to be resolved within 30 minutes.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Attachment and image processing delays major 2025-01-10 04:31 UTC 10h 54m

Affected: Scanii.com api.scanii.com, Scanii.com api-us1.scanii.com

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We are currently experiencing an outage that is preventing the scanning of attachments and images for viruses. This outage is causing a delay in processing images and attachments into the document. Any uploaded images and attachments have been stored on our servers successfully,...

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Attachment and image processing delays none 2024-12-10 07:28 UTC 5h 37m

Affected: Scanii.com api.scanii.com, Scanii.com api-us1.scanii.com

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. identified

    We are currently experiencing an outage with a dependent service to scan attachments and images for viruses (scanii). This outage is causing a delay to process images and attachments into the doc. Any uploaded image and attachment has been stored on our servers successfully but...

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Unable to create new Packs connections to some Google Services minor 2024-07-25 21:41 UTC 20h 39m

Affected: Packs

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating this issue.

  2. investigating

    We have identified the issue and are working with Google on a resolution.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Site-wide outage major 2024-03-26 19:40 UTC 12m

Affected: Docs, Doc List, Packs, Published Docs, API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We have identified an issue affecting access to Coda and are working on fixing it as quickly as possible.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Offline docs major 2024-03-01 18:27 UTC 21m

Affected: Docs, Doc List, Packs, Published Docs, API

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We have identified an issue affecting connectivity to docs within Coda causing docs to show as "Offline" and are working on fixing it as quickly as possible. Docs will continue to work in the offline mode though and edits will be saved when docs connect again online.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Site-wide outage none 2023-11-03 02:59 UTC 1h 14m

Affected: Docs, Doc List, Packs, Published Docs, API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We have identified an issue affecting access to Coda and are working on fixing it as quickly as possible.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Site wide issue major 2023-11-03 02:50 UTC 1m

Affected: Docs, Doc List, Packs, Published Docs, API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We have identified an issue affecting access to Coda and are working on fixing it as quickly as possible.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Investigating user reports of being unable to access docs none 2023-05-16 21:02 UTC 2h 52m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating intermittent user reports of being unable to access docs.

  2. identified

    We have identified the cause for users becoming readonly on docs to be limited to the Brave browser. We're currently working on a fix to fix this problem across Brave browsers.

  3. resolved

    A fix has been deployed for the issue that was impacting Brave browsers. Brave browser users should now be able to edit docs as before. The issue is now resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Intermittent failures none 2023-05-15 17:05 UTC 7h

Affected: Docs, Doc List, API

Failure mode: Network, DNS, routing or connectivity failure. Root cause: Network or DNS. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

Names an upstream provider: AWS.

  1. investigating

    We are investigating some intermittent failures that are taking place within our underlying infrastructure. We hope to have this resolved soon but do not currently have an ETA.

  2. resolved

    Coda experienced a partial outage due to problems with our networking infrastructure. The AWS team worked diligently with us to narrow down the issue and identified a DNS limit that surfaced on larger than usual load. We have already applied changes to improve the stability of...

Excerpts are shortened. Read the full incident on Coda's status page.

Periodic automations are currently delayed minor 2023-03-30 17:21 UTC 2h 5m

Affected: Docs, Packs

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Automations scheduled to be periodically run are currently not executing on time. This is causing delays for automations that are setup based on document row triggers and pack / table syncs. We are investigating and hope for it to be resolved soon.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Partial outage of pack requests from clients major 2023-02-26 17:23 UTC 3h 47m

Affected: Packs

Failure mode: CDN or edge layer failed or served bad content. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

Names an upstream provider: AWS.

  1. investigating

    We are aware of an issue that is causing some pack requests to fail when they are initiated from clients. We currently believe this may be an issue within HTTP/2 handling on AWS's CloudFront and we are working with AWS support to try to resolve the issue. We do not currently...

  2. monitoring

    We've rolled out a workaround for the CloudFront issue and monitoring to see if it fixes the issue.

  3. resolved

    We've verified that the issue is resolved with our workaround in place.

Excerpts are shortened. Read the full incident on Coda's status page.

Date time picker within docs is not working properly on Chrome 110 none 2023-02-08 20:37 UTC 6h 27m

Affected: Docs

Failure mode: CDN or edge layer failed or served bad content. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Chrome 110 was released yesterday. There is a change of behavior in Chrome 110 that is causing our date time picker to not reliably work. This is impacting Chrome users as they upgrade their installation of Chrome. We are presently working on fixing the issue and hope to soon...

  2. investigating

    We have a fix prepared for the date time picker issue on Chrome 110 and we are in the process of validating and preparing the fix to be pushed out to coda.io. We plan on having this issue resolved within the next two hours.

  3. investigating

    It's taking a bit longer than expected to validate the fix. But, we're still on it. We're trying to make sure it's just right. We hope to have it deployed within an hour.

  4. resolved

    This issue is now resolved. If you are using Chrome 110 and the date time picker is not working correctly on a loaded doc, it should work again after refreshing the doc.

Excerpts are shortened. Read the full incident on Coda's status page.

Authentication errors for customers using SAML none 2023-01-23 20:00 UTC 0m

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. resolved

    A small number of customers using SAML for authentication may have experienced errors when logging in. This incident is now resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Attachment and image processing delays critical 2022-09-28 18:35 UTC 1h 18m

Affected: Scanii.com api.scanii.com, Scanii.com api-us1.scanii.com

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    We are currently experiencing an outage with a dependent service to scan attachments and images for viruses (scanii). This outage is causing a delay to process images and attachments into the doc. Any uploaded image and attachment has been stored on our servers successfully but...

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Writes through forms are not being reflected within parent doc. major 2022-08-02 23:26 UTC 38m

Affected: API

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. identified

    We are currently experiencing an issue that causes writes to docs via the API to be delayed. We are currently working on resolving the issue and the writes accepted from the API will then become visible within docs. We will continue to update the incident as the issue is fixed.

  2. identified

    We are continuing to work on this and expect a resolution within 20-30 minutes.

  3. resolved

    This incident is now resolved. Values submitted previously through the forms should now be visible within their parent docs and form submittal should work as normal moving forward.

Excerpts are shortened. Read the full incident on Coda's status page.

Site-wide outage none 2022-06-19 10:31 UTC 1h 6m

Affected: Docs, Doc List, Packs, Published Docs, API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We have identified an issue affecting access to Coda and are working on fixing it as quickly as possible.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Attachment and image processing issues none 2022-03-28 17:02 UTC 12h 4m

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    We are currently experiencing an outage with a dependent service to scan attachments and images for viruses (scanii). We are monitoring the situation and hope to have a resolution shortly.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

coda.io outage critical 2022-03-15 19:19 UTC 8m

Affected: Docs, Doc List

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are aware of the site outage and it should be resolved shortly.

  2. resolved

    This incident has been resolved. We apologize for the disruption and will be improving our processes to avoid having this particular issue happen again.

Excerpts are shortened. Read the full incident on Coda's status page.

Packs issues critical 2022-01-31 23:15 UTC 54m

Affected: Packs

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an outage to packs.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Problem with loading docs and viewing the doc list none 2021-08-02 19:15 UTC 8m

Affected: Docs, Doc List

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating this issue.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Problems with loading docs critical 2021-07-26 18:50 UTC 13m

Affected: Docs, Doc List, API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating this issue.

  2. investigating

    We are continuing to investigate this issue.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Problems with loading docs critical 2021-04-27 18:02 UTC 16m

Affected: Docs

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating the issue.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Some docs in an infinite reload-loop none 2021-03-02 21:31 UTC 2h 28m

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue where some docs are in a reload loop.

  2. resolved

    We've pushed a fix and the infinite reload issue should be resolved for all remaining users.

Excerpts are shortened. Read the full incident on Coda's status page.

Elevated errors in running packs minor 2021-02-04 16:55 UTC 47m

Affected: Docs

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We're currently investigating an elevated error rate in running packs

  2. resolved

    We've identified and fixed the issue... packs should be flowing again. Sorry for the inconvenience

Excerpts are shortened. Read the full incident on Coda's status page.

Some docs are not loading none 2021-01-19 19:36 UTC 21m

Affected: Docs

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue where new docs are not loading. Currently opened docs are not affected.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Slow loading of docs, doc list minor 2020-10-06 05:14 UTC 1h 36m

Affected: Docs, Doc List

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We're currently investigating an issue where docs and the doc list are slow to load.

  2. monitoring

    A fix has been implemented and we are monitoring the systems to ensure things are back to normal.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Google incorrectly marking Coda as a phishing site major 2020-09-29 17:24 UTC 1h 9m

Affected: Docs, Doc List

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. identified

    Google has incorrectly flagged a Coda domain as a phishing site. We have contacted Google and are working on mitigating the issue.

  2. resolved

    This incident has been resolved. Google incorrectly flagged a Coda domain as a phishing site. Sorry for the scare.

Excerpts are shortened. Read the full incident on Coda's status page.

Degraded performance minor 2020-09-15 20:52 UTC 11m

Affected: Docs, Doc List, API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating this issue.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Degraded performance with loading Coda docs, docs list minor 2020-06-09 18:23 UTC 4h 52m

Affected: Docs, Doc List

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating sporadic issues with loading docs and the docs list within Coda.

  2. monitoring

    We've identified the cause of the sporadic loading issues and have deployed a fix for them. We are continuing to monitor things.

  3. monitoring

    We are continuing to monitor for issues. The service remains healthy.

  4. resolved

    The sporadic loading issues have ceased and we've implemented a number of fixes to prevent them from happening in the future. Sorry for any inconvenience this has caused.

Excerpts are shortened. Read the full incident on Coda's status page.

Planned Maintenance maintenance 2020-04-26 01:01 UTC 1h 1m

Affected: Docs, Doc List, API

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. monitoring

    We are taking a maintenance window between 6pm to 7pm Saturday evening (4/25) to perform essential infrastructure maintenance. During this time the Coda website, creation of new documents and access to existing documents may be delayed or unavailable. Details here -...

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Degraded performance accessing docs critical 2020-04-13 07:27 UTC 28m

Affected: Docs

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue with docs not loading for some users.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Problems loading, creating docs major 2020-04-08 20:58 UTC 53m

Affected: Docs, Doc List, API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue loading and creating docs.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. monitoring

    We are continuing to monitor for any further issues.

  5. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

System Maintenance major 2019-09-11 03:18 UTC 1h 7m

Affected: Docs, Doc List, API

Failure mode: The text does not say enough to tell. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We are currently performing routine maintenance on the services and expect intermittent service disruption over the next half hour.

  2. resolved

    We've completed all maintenance and all services should be operational.

Excerpts are shortened. Read the full incident on Coda's status page.

Problems loading, editing docs critical 2019-08-13 22:12 UTC 13m

Affected: Docs, API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We're currently investigating issues in loading and editing docs...

  2. resolved

    The issue has been resolved. Thank you for your patience and understanding.

Excerpts are shortened. Read the full incident on Coda's status page.

Intermittent outage affecting some services major 2019-07-30 17:37 UTC 29m

Affected: Docs, API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue affecting some services.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Coda's status page.

Periodic automations not firing minor 2019-03-10 18:25 UTC 2h 52m

Affected: Docs

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue where periodic automations are not firing.

  2. identified

    We've identified the root cause of the issue and are working on a fix now.

  3. resolved

    We've resolved the issue. Periodic automations should start executing now and catch up shortly. Sorry for the trouble.

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CDN under maintenance none 2019-01-15 05:05 UTC 18m

Affected: Docs, Doc List

Failure mode: CDN or edge layer failed or served bad content. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are performing a migration of our CDN during which time parts of Coda may fail to load.

  2. monitoring

    The migration is complete and we are monitoring the CDN. DNS propagation may take additional time to complete but should not be disruptive.

  3. resolved

    New CDN is accessible worldwide and site should be fully operational for most users until propagation completes.

Excerpts are shortened. Read the full incident on Coda's status page.