Cash App

Affected: Add Cash, In-App Alert

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2026-09-26 18:38 UTC

   We're investigating reports of an issue impacting the ability to add money and will share another update soon. Thanks for your patience in the meantime.

2. monitoring 2026-09-29 15:28 UTC

   We've put a resolution in place for the issue impacting the ability to add money, but some customers may still be experiencing difficulties. We'll provide an update when we confirm the issue is resolved.

3. resolved 2026-10-05 16:33 UTC

   Adding money with Apple Pay is working normally again for most customers. A small number of attempts may still fail. If you see an error, please wait a few minutes and try again, or add money using a different debit card or a linked external bank account. Thanks for your...

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Add Cash, In-App Alert

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-09-25 23:15 UTC

   We're investigating reports of an issue impacting the ability to add money and will share another update soon. Thanks for your patience in the meantime.

2. resolved 2026-09-26 18:06 UTC

   We've resolved the issue that was affecting adding money to Cash App with some debit cards. You can now add money as usual. Thanks for your patience while we worked to fix this.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: In-App Alert

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-09-17 14:10 UTC

   We're aware that some Cash App emails, including verification codes and login emails, are arriving later than usual. Our team is actively working to resolve the delay. If you're waiting on a verification code via email, please try SMS verification as an alternative, or wait a...

2. monitoring 2026-09-18 19:41 UTC

   We've identified and addressed the issue causing delays with some Cash App emails, including verification codes and login emails. Emails are now delivering normally. If you didn't receive a previous request, please try again. We're continuing to monitor and appreciate your...

3. resolved 2026-09-21 16:48 UTC

   We've resolved the issue causing delays with some Cash App emails, including verification codes and login emails. Emails are now delivering normally. If you didn't receive a previous request, please try again. Thanks for your patience while we worked to resolve this.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Send & Receive Money, Add Cash, In-App Alert

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-09-16 22:19 UTC

   We're currently experiencing an issue that may prevent some customers from adding or sending money or contributing to Pools. Our team is actively working to resolve it. We'll keep you updated as we learn more. Thanks for your patience while we look into this.

2. identified 2026-09-16 22:49 UTC

   We're currently experiencing an issue that may prevent some customers from adding or sending money or contributing to Pools. As a workaround, customers can try linking a different debit card to complete the transaction. Our team is actively working to resolve it. We'll keep you...

3. resolved 2026-09-17 00:06 UTC

   We've resolved the issue that was preventing some customers from adding or sending money or contributing to Pools. These transactions are now working normally. Thanks for your patience while we worked to fix this.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Cash App Pay, In-App Alert

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-09-16 16:00 UTC

   We're investigating reports of issues with Cash App Pay. Some customers may be unable to complete purchases using Cash App Pay at this time. If you're unable to complete a purchase with Cash App Pay, please try one of these alternative payment methods: • Tap your Cash App Card...

2. resolved 2026-09-16 17:25 UTC

   The issue affecting Cash App Pay has been resolved. Customers can now complete purchases using Cash App Pay as usual. Thanks for your patience while we worked to fix this.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Send & Receive Money

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-08-15 04:44 UTC

   We are currently experiencing intermittent disruptions with Mastercard payment processing. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Thanks for your patience in the meantime.

2. resolved 2026-08-15 05:55 UTC

   The previous issue with Mastercard payment processing now resolved. We appreciate your patience throughout this resolution process.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Cash App Card, In-App Alert

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-07-21 20:49 UTC

   We're investigating reports of an issue with Cash App Cards and will share another update soon. Thanks for your patience in the meantime.

2. resolved 2026-07-21 22:05 UTC

   We've resolved the issue impacting Cash App Cards. If you experienced an error ordering a Cash App card, please retry any failed attempts. Thanks for your patience while we looked into this.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Settings, Support, In-App Alert

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-06-18 19:56 UTC

   We're currently experiencing an issue that's preventing some iOS customers from accessing their Settings, including Support. Our team is actively working on a fix. Thanks for your patience while we look into this.

2. resolved 2026-06-19 03:47 UTC

   We've resolved the issue impacting some iOS customers from accessing their Settings, including Support. Thank you for your patience.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Support, In-App Alert

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-06-15 17:07 UTC

   We're experiencing an issue where callback requests may result in a disconnected call. If you need support, please reach out through the app. We've identified the cause and are working on a fix. We appreciate your patience.

2. resolved 2026-06-15 21:21 UTC

   We've resolved the issue with our phone support. You can now request a callback as normal. Thanks for your patience while we worked to fix this.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Send & Receive Money, In-App Alert

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-06-05 23:12 UTC

   We're investigating reports of issues with Cash App payments. Our team is actively working on a fix. We'll keep you updated as we learn more.

2. resolved 2026-06-05 23:34 UTC

   We've resolved the outage impacting payments. You may re-attempt any failed transactions at this time, any payments that were pending should be completed, etc. Thank you for your patience.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Send & Receive Money, Cash App Pay, Investing, Bitcoin

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-05-27 03:11 UTC

   We're currently investigating an issue affecting some CashApp features. Our engineering team is actively investigating and working to restore full functionality as quickly as possible.

2. monitoring 2026-05-27 03:57 UTC

   We’ve implemented a fix for the issue that was previously affecting certain Square CashApp features, including P2P payments, Investing, Bitcoin payments, and CashApp Card transactions, and we are currently seeing services recover. Our teams will continue to closely monitor...

3. resolved 2026-05-27 04:24 UTC

   The issue that was affecting certain Square CashApp features, including P2P payments, Investing, Bitcoin payments, and CashApp Card transactions has been fully resolved. Thank you for your patience while our team worked to resolve this issue.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Cash Out, In-App Alert

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2026-05-21 18:25 UTC

   We have identified the issue impacting instant withdrawals for android customers and are actively working on a resolution. We'll share another update soon, thanks for you patience in the meantime.

2. resolved 2026-05-27 22:05 UTC

   We have resolved the issue impacting instant withdrawals for android customers. We appreciate your patience

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Settings, In-App Alert

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-05-14 13:49 UTC

   We're investigating reports of delays with some Cash App notifications. Thanks for your patience while we look into this.

2. resolved 2026-05-14 15:54 UTC

   We've resolved the issue causing delays with some Cash App notifications. Thanks for your patience while we worked to fix this.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Cash App Pay, In-App Alert

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-05-06 18:24 UTC

   We're currently investigating an issue with Virtual Card and button integrations for Afterpay and Cash App pay that are experiencing elevated declined rates. Our team is actively working on a fix. We'll provide updates as we learn more.

2. resolved 2026-05-06 19:00 UTC

   We've resolved the issue that was affecting Afterpay and Cash App Pay transactions. You may now retry any failed attempts. Thanks for your patience while we worked to fix this.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Cash App Card, Investing, In-App Alert

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-04-29 14:43 UTC

   We're investigating an issue preventing some customers with Round Ups enabled from purchasing stocks using their Cash Card. Thank you for your patience while we look into this.

2. investigating 2026-04-29 15:05 UTC

   We're investigating an issue preventing some customers with Round Ups enabled from purchasing stocks using their Cash Card. Thank you for your patience while we look into this.

3. investigating 2026-04-29 15:06 UTC

   We're investigating an issue preventing some customers with Round Ups enabled from purchasing stocks using their Cash Card. Thank you for your patience while we look into this.

4. resolved 2026-04-30 16:42 UTC

   We've resolved an issue that was preventing some customers with Round Ups enabled from purchasing stocks using their Cash App Card. Stock purchases are now working normally for all customers. Thanks for your patience.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: In-App Alert, Deposit paper money

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-04-09 07:50 UTC

   We're investigating reports of an outage impacting Paper money deposits and will share another update soon. Thanks for your patience in the meantime.

2. resolved 2026-04-09 08:03 UTC

   Our team was able to get a fix in place for Paper Money deposits. You may now retry any failed attempts. Thank you for your patience.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Investing, In-App Alert

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-03-23 20:09 UTC

   We're currently looking into an issue with Cash App Investing. Customers are experiencing longer than expected pending states for their round up transactions. Please check back here for updates.

2. resolved 2026-03-27 17:14 UTC

   The issue affecting round up transactions in Cash App Investing has been resolved. All previously pending transactions have now completed successfully. Thank you for your patience while our team investigated this issue.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Investing, In-App Alert

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-03-20 15:53 UTC

   We’re currently looking into an issue with Cash App Investing. Customers are experiencing longer than expected pending states for their round up transactions. Please check back here for updates.

2. resolved 2026-03-20 16:47 UTC

   The issue affecting round up transactions in Cash App Investing has been resolved. All previously pending transactions have now completed successfully. Thank you for your patience while our team investigated this issue.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Cash App Card, Cash App Pay, In-App Alert

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-03-06 21:55 UTC

   We’re investigating reports of connection issues impacting multiple Cash App features, and are working to resolve this quickly. Thanks for your patience in the meantime.

2. investigating 2026-03-06 21:55 UTC

   We are continuing to investigate this issue.

3. resolved 2026-03-06 21:56 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Investing, In-App Alert

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-02-12 00:16 UTC

   We're aware of a display issue with DRIP settings. We're working on fixing the display issue. Thanks for your patience in the meantime.

2. resolved 2026-02-13 20:15 UTC

   The issues with Cash App Investing have been resolved - thank you for your patience.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Send & Receive Money, Add Cash, In-App Alert, Log In

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-02-04 20:34 UTC

   We're investigating reports of an issue impacting payments and will share another update soon. Thanks for your patience in the meantime.

2. investigating 2026-02-04 20:46 UTC

   We're investigating reports of an issue impacting multiple Cash App features. We're actively looking into this and appreciate your patience in the meantime.

3. resolved 2026-02-04 21:11 UTC

   We've resolved the issue impacting multiple Cash App features. You may re-attempt any failed transactions at this time. Thank you for your patience while we looked into this.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: In-App Alert, Cash App Taxes

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-01-27 02:11 UTC

   We're investigating reports of an issue impacting a feature on Cash App Taxes and will share another update soon. Thanks for your patience in the meantime.

2. resolved 2026-01-27 03:53 UTC

   We've resolved the issue impacting Cash App Taxes. You can find support for general tax-related questions at taxeshelp.cash.app. Thanks for your patience.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Send & Receive Money, Add Cash, Cash Out, Investing, Settings, In-App Alert, Log In

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-01-08 20:02 UTC

   We're investigating reports of connection issues impacting multiple Cash App features, and are working to resolve this quickly. Thanks for your patience in the meantime.

2. investigating 2026-01-08 20:04 UTC

   We're investigating reports of connection issues impacting multiple Cash App features, and are working to resolve this quickly. Thanks for your patience in the meantime.

3. monitoring 2026-01-08 20:52 UTC

   We've put a resolution in place for the issue impacting multiple Cash App features, but some customers may still be experiencing difficulties. We'll provide an update when we confirm the issue is resolved.

4. resolved 2026-01-09 00:03 UTC

   We've resolved the issue impacting multiple Cash App features. Thank you for patience while we looked into this.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: In-App Alert, Savings

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-12-19 23:58 UTC

   We're investigating reports of an issue impacting Savings and will share another update soon. Thanks for your patience in the meantime.

2. resolved 2025-12-22 05:28 UTC

   We've resolved the outage impacting Savings. You may re-attempt any failed transactions at this time. Thank you for your patience.

Excerpts are shortened. Read the full incident on Cash App's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. resolved 2025-12-05 09:30 UTC

   We've resolved the issue that was impacting multiple Cash App products. All services are now operating normally. Thank you for your patience during this time.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Cash App Card, In-App Alert

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-10-26 15:07 UTC

   We're investigating reports of an issue with cancelled Cash App Cards transactions and will share another update soon. Thanks for your patience in the meantime.

2. identified 2025-10-29 01:38 UTC

   Cash App Card transactions from 10/7-10/19 that were incorrectly cancelled have now been successfully processed. Thanks for your patience.

3. monitoring 2025-10-29 01:46 UTC

   Cash App Card transactions from 10/7-10/19 that were incorrectly cancelled have now been successfully processed. Thanks for your patience.

4. resolved 2025-10-30 22:03 UTC

   We've resolved the Cash App Card transaction issue that affected some customers. Thanks for your patience

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Cash App Card, In-App Alert

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-10-24 00:25 UTC

   We're investigating reports of an issue with pending Cash App Cards transactions and will share another update soon. Thanks for your patience in the meantime.

2. identified 2025-10-24 18:11 UTC

   We've identified an issue with cancelled Cash App Card transactions and will share another update soon. Thanks for your patience in the meantime

3. resolved 2025-10-25 18:37 UTC

   We've fixed the issue that caused some Cash App Card transactions from 10/7 to 10/23 to be incorrectly canceled. Any Cash App Card transactions that were incorrectly canceled will be processed shortly. Thanks for your patience while we worked to resolve this.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Cash App Card, Investing, Bitcoin, In-App Alert, Log In

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-10-22 22:45 UTC

   We're investigating reports of connection issues impacting multiple Cash App features, and are working to resolve this quickly. Thanks for your patience while we look into this.

2. investigating 2025-10-22 22:52 UTC

   We're investigating reports of connection issues impacting multiple Cash App features, and are working to resolve this quickly. Thanks for your patience while we look into this.

3. identified 2025-10-22 23:13 UTC

   We're investigating reports of connection issues impacting multiple Cash App features, and are working to resolve this quickly. Thanks for your patience while we look into this.

4. resolved 2025-10-22 23:23 UTC

   We've fixed the connection issues impacting some of our features. Thanks for your patience while we worked to resolve this.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Direct Deposit, In-App Alert

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-10-20 20:47 UTC

   We're investigating reports of delayed direct deposits, we'll provide another update shortly. Thanks for your patience in the meantime.

2. resolved 2025-10-21 14:21 UTC

   We've resolved the outage impacting direct deposits. Thank you for your patience.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Bitcoin, In-App Alert

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-10-20 15:50 UTC

   We're investigating reports of an outage impacting bitcoin withdrawals and will share another update soon. Thanks for your patience in the meantime.

2. resolved 2025-10-20 19:00 UTC

   We've resolved the outage impacting bitcoin withdrawals. You may re-attempt any failed transactions at this time, thank you for your patience.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Cash App Card, In-App Alert, Log In

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-10-09 19:42 UTC

   We're investigating reports of login issues to Cash App and will share another update soon. Thanks for your patience in the meantime.

2. investigating 2025-10-09 19:44 UTC

   We're investigating reports of connection issues that are impacting login, account creation, and Cash App Card features. Thanks for your patience in the meantime.

3. monitoring 2025-10-09 20:15 UTC

   We've applied a resolution for the issues impacting Cash App Cards and logins, but some customers may still experience issues. We'll provide a update once we’ve confirmed the issue is fully resolved.

4. resolved 2025-10-09 20:57 UTC

   We've resolved the issue impacting Cash App Cards and logins. You may re-attempt any actions that failed. Thank you for your patience.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: In-App Alert, Log In

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-10-07 21:25 UTC

   We're investigating reports of login issues to Cash App and will share another update soon. Thanks for your patience in the meantime.

2. identified 2025-10-07 21:38 UTC

   We have identified the cause of the login issue and are actively working on a resolution. We'll share another update soon, thanks for your patience in the meantime.

3. resolved 2025-10-07 21:50 UTC

   We've resolved the issue impacting logins to Cash App. Thank you for your patience.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Send & Receive Money, Cash App Card, In-App Alert

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-09-10 17:54 UTC

   We're investigating reports of an issue impacting customers ability to file disputes, we will share another update soon. Thanks for your patience in the meantime.

2. identified 2025-09-10 18:48 UTC

   We've identified the issue impacting customers ability to file disputes, we will share another update soon. Thanks for your patience in the meantime.

3. resolved 2025-09-10 19:17 UTC

   We've successfully resolved the issue that was preventing customers from filing disputes. All dispute filing functionality has been restored and is operating normally. Customers can now proceed with filing disputes through the standard process. We appreciate everyone's patience...

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Send & Receive Money, In-App Alert

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-09-04 17:20 UTC

   We're aware of an issue impacting some customer's ability to access pools in the money tab. We're working hard to resolve this, and appreciate your patience in the meantime.

2. identified 2025-09-04 23:51 UTC

   We're aware of an issue impacting some customer's ability to access pools in the money tab. The issue has been identified, and a fix is being implemented. Thanks for your patience in the meantime.

3. resolved 2025-09-05 14:40 UTC

   We resolved the issue impacting some customers ability to access pools in the money tab. Thanks for your patience.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Send & Receive Money, In-App Alert

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2025-09-02 13:25 UTC

   We're aware of connection issues which are impacting payments. Thanks for your patience while we look into this. Please do not retry any payments in the meantime.

2. resolved 2025-09-02 13:57 UTC

   We've resolved the issue impacting payments. You may re-attempt any failed transactions at this time, any payments that were pending should be completed. Thank you for your patience.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Borrow, In-App Alert, Lending

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-08-14 14:03 UTC

   We're investigating an issue impacting Cash App Lending and are working hard to find a solution. Thanks for your patience while we look into this.

2. investigating 2025-08-14 14:12 UTC

   We're investigating an issue impacting Cash App Lending and are working hard to find a solution. Thanks for your patience while we look into this.

3. resolved 2025-08-14 15:56 UTC

   We've resolved the issue impacting Cash App Lending. We appreciate your patience as we worked to resolve this.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Send & Receive Money, In-App Alert

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-07-26 01:51 UTC

   We're currently investigating reports of connection issues impacting payments and logins. Please do not re-attempt any payments while we look into this. Thanks for your patience in the meantime.

2. monitoring 2025-07-26 02:28 UTC

   We've applied a resolution for the issue affecting payments and logins. Some customers may still be experiencing difficulties, but we'll provide an update as soon as we confirm the issue is resolved.

3. resolved 2025-07-28 12:11 UTC

   The connection issues affecting payments and login services have been fully resolved. Any payments that were previously pending have been successfully processed. Any new payments will now complete as expected. We appreciate your patience as we worked to resolve this.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: In-App Alert, Lending

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-07-23 15:31 UTC

   We're investigating connection issues affecting our lending services. Our engineering team is working to resolve this, and we'll share updates as soon as we have more information. While we don't have an estimated time for resolution yet, we appreciate your patience and...

2. identified 2025-07-23 18:19 UTC

   We've identified the cause of the connection issues affecting our lending services. Our engineering team is actively implementing a fix, and we'll share updates as soon as we have more information. While we don't have an estimated time for completion yet, we appreciate your...

3. resolved 2025-07-24 18:03 UTC

   The connection issues affecting our lending services have been restored, all services are now operating normally. Thank you for your patience as we worked to resolve this issue.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Send & Receive Money, Cash App Pay, Direct Deposit, Mobile Check Deposit, Add Cash, In-App Alert, Deposit paper money

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-07-03 19:02 UTC

   We’re aware of an issue impacting some payment and deposit features. Thanks for your patience in the meantime.

2. investigating 2025-07-03 20:10 UTC

   We’re aware of an issue impacting multiple features. Thanks for your patience in the meantime.

3. identified 2025-07-03 22:19 UTC

   We’re aware of an issue impacting multiple features. Thanks for your patience in the meantime.

4. resolved 2025-07-03 22:48 UTC

   We've resolved the issue impacting multiple Cash App features. You may re-attempt any failed transactions at this time. Thank you for your patience.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: In-App Alert

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-06-12 18:53 UTC

   We are looking into an issue impacting customers ability to verify their identity. Our team is working hard to investigate, thanks for your patience in the meantime.

2. resolved 2025-06-12 21:13 UTC

   We have resolved the issue impacting some customer's ability to verify their identity. Thanks for your patience while we worked through this.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: In-App Alert, Cash App Taxes

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-06-12 18:30 UTC

   We're investigating reports of an issue impacting Cash App Taxes. Thanks for your patience while we look into this.

2. investigating 2025-06-12 18:43 UTC

   We're investigating reports of an issue impacting Cash App Taxes. Thanks for your patience while we look into this.

3. resolved 2025-06-12 20:48 UTC

   We've resolved the issue affecting Cash App Taxes. You can find support for general tax-related questions at taxeshelp.cash.app. We appreciate your patience while we worked to resolve this matter.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Support, In-App Alert

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-06-12 18:23 UTC

   We are investigating an issue impacting our Cash App support teams. Thanks for your patience while we look into this.

2. investigating 2025-06-12 19:20 UTC

   We are investigating an issue impacting our Cash App support teams. Thanks for your patience while we look into this.

3. resolved 2025-06-12 20:29 UTC

   We've resolved the issue impacting our Cash App support teams. Thanks for your patience while we looked into this.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Direct Deposit, Mobile Check Deposit, In-App Alert

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-06-10 19:46 UTC

   We're investigating reports of an issue impacting direct deposits and will share another update soon. Thanks for your patience in the meantime.

2. resolved 2025-06-11 00:58 UTC

   We've resolved the issue impacting direct deposits. Thank you for your patience while we worked through this.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: In-App Alert, Cash App Taxes

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-05-30 15:48 UTC

   We're investigating reports of an issue impacting Cash App Taxes and will share another update soon. Thanks for your patience in the meantime.

2. resolved 2025-05-30 15:54 UTC

   We've resolved the issue impacting Cash App Taxes. You can find support for general tax-related questions at taxeshelp.cash.app. Thanks for your patience.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: In-App Alert, Log In

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-05-15 17:41 UTC

   We're investigating reports of connection issues impacting logins and account creation for Android users and are working to resolve this quickly. We apologize for any inconvenience this may have caused and appreciate your patience in the meantime.

2. investigating 2025-05-15 18:10 UTC

   We're investigating reports of connection issues impacting logins and account creation for Android users and are working to resolve this quickly. We apologize for any inconvenience this may have caused and appreciate your patience in the meantime.

3. resolved 2025-05-15 18:32 UTC

   We've resolved the issue impacting logins to Cash App and account creation for Android users. Feel free to retry all actions as they should now be successful but you may still experience some residual affects. Thank you for your patience while we investigated this.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Send & Receive Money, Add Cash, In-App Alert

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-05-15 02:02 UTC

   We're investigating reports of an outage impacting multiple Cash App features. Thanks for your patience, we'll provide an update soon.

2. resolved 2025-05-15 02:21 UTC

   We've resolved the outage affecting multiple Cash App features. Thank you for your patience.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Send & Receive Money, In-App Alert

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-05-13 12:51 UTC

   We're investigating reports of an issue impacting payments and will share another update soon. Thanks for your patience in the meantime.

2. resolved 2025-05-13 13:17 UTC

   We've resolved the outage impacting payments. Your payments will complete as expected now. Thank you for your patience.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Send & Receive Money, Cash App Card, Cash App Pay, Add Cash, Cash Out, Investing, Bitcoin, In-App Alert, Log In, Deposit paper money

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-05-01 21:14 UTC

   We're experiencing connection issues impacting some Cash App services. Please avoid retrying actions while we investigate the issue. Thank you for your patience in the meantime.

2. investigating 2025-05-01 21:46 UTC

   We're experiencing connection issues impacting some Cash App services. Please avoid retrying actions while we investigate the issue. Thank you for your patience in the meantime

3. monitoring 2025-05-01 22:03 UTC

   We've put a fix in place for the outage impacting multiple Cash App features, but some customers may still be experiencing issues. We'll provide an update when we confirm the issue is resolved.

4. monitoring 2025-05-01 22:36 UTC

   We've resolved the connection issues that were affecting certain features. While account balances are now updating, some may take a few moments to fully sync. Thank you for your patience during this resolution process. If you continue to experience any issues, please reach out...

5. resolved 2025-05-01 22:52 UTC

   We've resolved the connection issues that were affecting certain features. While account balances are now updating, some may take a few moments to fully sync. Thank you for your patience during this resolution process. If you continue to experience any issues, please reach out...

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Send & Receive Money, Add Cash, Cash Out, In-App Alert

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-04-30 23:28 UTC

   We’re experiencing connection issues impacting some Cash App services. Customers may encounter delays when attempting to link a debit card, add money, send a payment, or withdraw. Please avoid retrying actions while we investigate the issue. Thank you for your patience in the...

2. identified 2025-05-01 00:27 UTC

   We experienced a connection issue that impacted some Cash App services. Please feel free to retry any failed attempts. We appreciate your patience while we looked into this.

3. resolved 2025-05-01 00:28 UTC

   We experienced a connection issue that impacted some Cash App services. Please feel free to retry any failed attempts. We appreciate your patience while we looked into this.

Excerpts are shortened. Read the full incident on Cash App's status page.

Affected: Send & Receive Money, Cash App Pay, Add Cash, Cash Out, In-App Alert

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-04-25 18:14 UTC

   We're investigating reports of an outage impacting multiple Cash App features. Thanks for your patience, we'll provide an update soon.

2. resolved 2025-04-25 18:27 UTC

   We've resolved the outage affecting multiple Cash App features. Thank you for your patience.

Excerpts are shortened. Read the full incident on Cash App's status page.