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sevanalysis

Bunny.net

Infrastructure. Source: Bunny.net status page.

Incidents, last 90 days
14
Median duration
3h 48m
p95 duration
3d 12h
Naming an upstream provider
0%
With a postmortem on the status page
0%

What failed, last 90 days

Exhausted memory, disk, CPU, queues, connection pools or quotas3
The text does not say enough to tell2
A provider or third-party service this vendor depends on failed2
Data delayed, stale, lost or corrupted, or needing replay after recovery2
Network, DNS, routing or connectivity failure2
Hardware, power, cooling or another physical failure1
Orchestration, control plane, service discovery or load balancing failed1
A zone, region or data center became unavailable1

Tagged by claude-haiku-5-5 from each incident's updates. See the methodology.

Incidents per month

Hatched months are before the recorded history starts.

All recorded incidents

Storage operations in DE and Stream uploads performance degradation minor 2026-10-15 21:09 UTC 13h 10m

Affected: Stream Service, Edge Storage

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We're currently investigating intermittent issues when listing/uploading to Storage zones in DE and failed uploads in Stream.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This issue has now been resolved.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Network issues in Frankfurt none 2026-10-15 02:44 UTC 10h 31m

Affected: Stream Service, Stream - Transcoding Service, CDN, Edge Storage, Magic Containers, Bunny Database

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. monitoring

    We are investigating a network issue that lasted approximately 10 minutes and affected the availability of the Frankfurt Storage, Magic Containers, Bunny Database and CDN regions

  2. monitoring

    All affected services have been stable, we are continuing to monitor

  3. resolved

    Root Cause behind this incident was a core network outage on one of our major Frankfurt providers that made a large number of Bunny servers in Frankfurt unreachable between 02:36 and 02:44 UTC. We haven't observed any further issues since 02:44 UTC, nor expect any further issues...

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Database Performance Degradation minor 2026-10-07 10:13 UTC 12h 23m

Affected: Bunny Database

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating Database performance degradation in some regions, our Engineering team are currently investigating root cause.

  2. monitoring

    Our Engineering team has identified a process load issue which has now been resolved. The team are now monitoring the situation

  3. resolved

    This incident has now been resolved.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

CDN Log forwarding performance degradation minor 2026-10-05 23:02 UTC 9h 57m

Affected: CDN Logging

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We're investigating performance degradation within our CDN Logging infrastructure, impacting our CDN Logging offering.

  2. monitoring

    A suboptimal log query had put a lot of load to an infrastructure component affecting performance of the whole system. The query has been isolated. We're observing better throughput, but will be monitoring the situation for the next few hours.

  3. resolved

    This incident has been resolved

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Degraded Optimizer Response times minor 2026-09-25 14:49 UTC 2h 25m

Affected: Optimizer

Failure mode: Hardware, power, cooling or another physical failure. Root cause: Hardware or facility. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating degraded optimizer processing, causing increased latency in serving assets on CDN. This issue sits under image transformation and asset compression only.

  2. resolved

    A subset of optimizer workers exhibited disk performance issues, impacting Optimizer software's throughput. A fix has been deployed to all servers sharing this same hardware model and performance is back at normal levels again.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Intermittent Login/API Timeouts in Poland minor 2026-09-22 13:37 UTC 30m

Affected: Dashboard, API

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating intermittent timeouts with Bunny dashboard access (Login) and API responses within Poland

  2. resolved

    Network performance issues caused by an upstream provider have been mitigated via traffic rerouting. All services and connection timeouts have returned to normal.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

CDN Synchronization Delays minor 2026-09-21 19:34 UTC 3h 19m

Affected: CDN

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue causing synchronization delays across our CDN. Our team is actively working to identify the cause and restore normal operations. We will provide further updates as more information becomes available. We apologize for any inconvenience this...

  2. monitoring

    The synchronization delays have been resolved, and normal operations have been restored. We will continue monitoring the service to ensure everything remains stable.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Increased encoding processing time minor 2026-09-17 20:31 UTC 3d 12h

Affected: Stream - Transcoding Service

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We have been made aware of increased processing time in video encoding queues. We're working on alleviating the underlying issue.

  2. monitoring

    We have noted improvement in transcoding process delays, and are monitoring the situation.

  3. resolved

    Video encoding delays have now been fully resolved.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Payment Gateway Failures on Dashboard minor 2026-09-08 15:47 UTC 2h 37m

Affected: Dashboard

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We are currently aware of an issue of failed payment attempts on our billing dashboard on user accounts. Our team are working to restore its functionality.

  2. monitoring

    A fix has been deployed for the issue affecting payment attempts on the billing dashboard. The service has been restored, and we are currently monitoring the situation to ensure everything continues to operate as expected.

  3. resolved

    The issue affecting payment attempts on the billing dashboard has been resolved. Our monitoring has confirmed that the service is operating normally.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Video Playback and Encoding Failures on Bunny Stream major 2026-09-03 13:47 UTC 1h 51m

Affected: Stream Service, Stream - Transcoding Service

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Our Engineering team are currently investigating an issue on our Stream platform of playback failures on our embedded players, as well as upload failures to our platform.

  2. monitoring

    We have identified a backend database issue which had caused a timeout across our video servers (to include our player and uploading process). The problem was rectified and we are now monitoring the situation.

  3. monitoring

    We are observing some isolated issues on the back of the fix. We are working to fully restore the process on our platform.

  4. monitoring

    We have confirmed that all services have fully resumed. Our Engineering team are currently monitoring the situation. Playback has now fully resumed without issue. New uploads during the outage have failed and thus would need re-uploading. Existing transcoding videos were not...

  5. resolved

    This issue is now fully resolved. Our Engineering team have identified additional guardrails to prevent this specific issue from happening in future.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Network issues in Los Angeles minor 2026-09-03 08:53 UTC 4h 18m

Affected: Optimizer

Failure mode: Network, DNS, routing or connectivity failure. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. identified

    We are currently observing performance degradation with a Tier 1 transit provider in the Los Angeles area due to multiple fiber cuts on their network. This has impacted connectivity between the Bunny Optimizer LA cluster and a small number of US CDN PoPs. Traffic has been...

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Network issues in Los Angeles minor 2026-09-02 14:38 UTC 1h 12m

Affected: CDN, Edge Storage, Magic Containers, Bunny Database

Failure mode: Network, DNS, routing or connectivity failure. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We're investigating reports of widespread network issues in Los Angeles that seem to be impacting our services as well. We are working with our providers in the area to understand the issue at hand and mitigate.

  2. resolved

    A wider network incident in Los Angeles impacted Bunny Services hosted in the region. Affected network providers have mitigated the incident and all impacted services have remained stable since then.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Database Controller Outage minor 2026-08-25 14:06 UTC 8h 24m

Affected: Bunny Database

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We have identified an issue with our Database controller, that our Engineering team are working to restore. Databases already online are not affected and will continue operating normally, but idle Databases or Database management is currently unavailable.

  2. identified

    Our Engineering team are continuing to work on the issue. Additionally, we are aware of some working Databases failing during this outage. This is related and our team are also working to address this.

  3. monitoring

    The issue has been resolved and the affected services have been restored. Our Engineering team will continue monitoring the platform to ensure everything remains stable.

  4. resolved

    After monitoring the affected services, we have confirmed that Database management and idle Database activation are operating normally.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Storage API degradation in London minor 2026-08-18 02:28 UTC 2h 1m

Affected: Edge Storage

Failure mode: A zone, region or data center became unavailable. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating elevated error rates on the Storage API in our London, UK region. Some API operations may be affected as a result.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Video Delivery Failures on Basic DRM enabled Libraries minor 2026-07-23 08:33 UTC 28m

Affected: Stream Service

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating intermittent playback failures on Stream libraries, specifically with Basic DRM enabled. This does not impact existing underlying storage, or other video library types (Enterprise DRM or non DRM).

  2. resolved

    We have identified a process on a single server causing Basic DRM transformation failures, and was the cause of intermittent video freezes/500s. This has been rectified by the Engineering team.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Users are unable to login to dash.bunny.net major 2026-07-17 10:57 UTC 14m

Affected: Dashboard

Failure mode: Login, tokens, certificates or credentials failed. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue where users are unable to log in to the Bunny.net dashboard. Services themselves are not disrupted.

  2. resolved

    The login issue has now been resolved following a fix deployed by our Frontend team.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Storage API Degradation in Germany minor 2026-07-01 09:45 UTC 7m

Affected: Edge Storage

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating a Storage API incident on our German nodes. API Upload/List/Deletions may be affected as a result.

  2. resolved

    We identified an failing database process on the Storage layer, which has now been resolved by our Engineering team.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Investigating Dashboard and Service Availability Issues minor 2026-06-27 18:57 UTC 1h 14m

Affected: Stream Service, Dashboard, Edge Storage

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating reports of issues affecting the dashboard and certain services. Our engineering team is actively investigating the situation. We will share more information as soon as it becomes available.

  2. monitoring

    Between 18:34 and 18:57 UTC, a transient connectivity incident affecting one of our upstream providers impacted Storage services and the Core API in Europe. The issue has been resolved. No data loss occurred, as the incident was limited to network connectivity. We are actively...

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Investigating Issues with Magic Containers and Databases minor 2026-06-26 14:21 UTC 36m

Affected: Magic Containers

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue affecting Magic Containers and Databases. Our engineering team is actively working to identify the cause and restore normal service. Further updates will be provided as they become available.

  2. monitoring

    Service has been restored and affected systems are operating normally. We are continuing to monitor the platform closely to confirm stability and ensure there are no remaining impacts.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Shield API Intermittent Errors none 2026-06-23 13:22 UTC 13h 49m

Affected: Bunny Shield

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. monitoring

    We identified intermittent issues affecting the Shield API that may have caused occasional errors for some users. A fix has been implemented, and the service has returned to normal operation. We are currently monitoring to ensure continued stability.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Free certificate issuance with degraded performance minor 2026-06-18 20:57 UTC 12h 39m

Affected: API, CDN

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    We have identified an issue with free certificate issuance and renewals for custom CDN domains.

  2. identified

    We identified that this is due to an issue currently experienced by the Let's Encrypt service. Existing certificates on custom domains will continue to function as normal - however new and cert renewals via our free certificate option may experience errors to the certificate...

  3. resolved

    As per Lets Encrypt status page, this has been resolved - we similarly have observed no degradation/failures on certificate renewals since their update went out.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Synchronization and Configuration Propagation Delays minor 2026-06-15 20:25 UTC 59m

Affected: CDN, DNS

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating reports of delays affecting synchronization and the propagation of configuration changes. Our team is actively investigating the issue and working to determine its scope and impact. We will provide additional updates as soon as more information...

  2. monitoring

    Our team has identified the underlying cause of the issue and has implemented a fix. The affected processes are now recovering, and pending changes are continuing to propagate. As a result, some synchronization and configuration propagation delays may still be observed while the...

  3. resolved

    All pending configuration changes have propagated across the CDN.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Lets Encrypt SSL API Errors none 2026-06-03 09:02 UTC 3h 36m

Affected: CDN

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. identified

    We have identified an issue on free cert issuance and renewals for custom CDN domains. We have observed a delay from Lets Encrypt API endpoint causing these delays. Existing certificates on custom domains will continue to function as normal - however new and cert renewals via...

  2. resolved

    We no longer see delays stemming from Lets Encrypt and the issue is considered resolved.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Stream Service Degradation minor 2026-06-01 16:19 UTC 3h 58m

Affected: Stream - Transcoding Service

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating a service degradation affecting Stream. Users may experience delays with video uploads, video fetching operations, and transcoding jobs. Playback, delivery, and management of existing videos are not affected and continue to operate normally. Our...

  2. monitoring

    We are seeing normal processing resume for newly submitted video uploads and transcoding jobs. Some videos that entered processing during the incident may remain delayed. Our team is actively reviewing and working through the remaining affected jobs while continuing to monitor...

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Investigating Issues with Magic Containers and Databases major 2026-06-01 16:02 UTC 4h 16m

Affected: Magic Containers, Bunny Database

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue affecting Magic Containers and Databases. Our engineering team is actively working to identify the cause and restore normal service. Further updates will be provided as they become available.

  2. monitoring

    Service has been restored and affected systems are operating normally. We are continuing to monitor the platform closely to confirm stability and ensure there are no remaining impacts.

  3. resolved

    This incident has been resolved.

  4. postmortem

    Processing Delays and Intermittent Timeouts for Magic Containers On June 1, Magic Containers experienced degraded service for approximately one hour due to a network connectivity issue in our hosting provider's environment. Customers running workloads may have seen increased...

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Increased Optimizer Errors critical 2026-06-01 07:24 UTC 3h 14m

Affected: Optimizer

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We're currently investigating an issue causing the Optimizer to serve a number of 5XX errors. We're investigating this as a matter of priority and we will provide updates here as soon as we can.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

CDN configuration sync delays minor 2026-05-26 06:47 UTC 28h 28m

Affected: CDN

Failure mode: CDN or edge layer failed or served bad content. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We've been observing 25 to 30 nodes in various PoPs around the world exhibiting constant delays with syncing their configuration since yesterday evening. We've depooled all impacted nodes as a temporary workaround and working on a permanent fix.

  2. monitoring

    A fix is being staged on a subset of affected nodes. Impacted nodes are since identifying the issue isolated from CDN traffic and only receiving test traffic. Further updates will be provided after testing concludes and deployment to all affected nodes is complete.

  3. resolved

    The fix has been deployed to all nodes. We will be readding the missing nodes to the pool today.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

CDN Acceleration 502s on DNS Records minor 2026-05-22 11:19 UTC 26h 33m

Affected: CDN, DNS

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    As a continuation of our DNS issues last night, we are currently investigating an issue when newly CDN accelerating a DNS record results in CDN 502s for the domain in question. Existing pull zones and pull zones not created via CDN Acceleration are not affected. Existing CDN...

  2. identified

    We have identified a discrepancy in our backend process that has caused zone id mismatch on new CDN Accelerated zones. The team are currently working to deploy a hotfix to address the problem.

  3. monitoring

    A fix has been applied and we're now working through the backlog to process all pending updates. We expect processing to be back to real-time in the next 6 hours.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

DNS issues with bunny.net major 2026-05-21 16:39 UTC 1h 41m

Affected: Website, Stream Service, Dashboard, Stream - Transcoding Service, API, CDN, DNS, Edge Storage, Optimizer, Origin Shield, Bunny Fonts, Edge Scripting, Magic Containers, Bunny Shield, Bunny Database, CDN Logging

Failure mode: Network, DNS, routing or connectivity failure. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We've identified an issue with the configuration of one of our primary domains, bunny.net, impacting most of our services. We're working to fix it.

  2. monitoring

    A fix has been implemented and all impacted services have recovered. We're monitoring.

  3. resolved

    An internal process failure related to the management of our bunny.net domain with one of our domain registrars led to the temporary suspension of the domain, causing multiple services under bunny.net to become unavailable. After identifying and confirming the issue, we worked...

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Degraded Performance in Singapore minor 2026-05-14 14:23 UTC 1h 18m

Affected: CDN, Edge Storage, Edge Scripting, Magic Containers, Bunny Database

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    We are currently experiencing a network issue in our Singapore region, and as a result there may be degraded performance on CDN, Storage, Magic Containers and Database from the region. Our Engineering team are investigating the problem.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We are continuing to investigate this issue.

  4. monitoring

    We identified an outage in relation to an upstream network provider that resulted in partial degradation in Singapore, this is now resolved. We are currently monitoring the situation.

  5. resolved

    This incident has now been cleared.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Configuration change delays minor 2026-05-01 03:51 UTC 7h 20m

Affected: CDN

Failure mode: A configuration change caused the failure. Root cause: A configuration change. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating issues related to delayed configuration of Pull Zones.

  2. identified

    We have identified the core issue at hand and our Engineering team are currently reviewing the situation. Configuration delays/syncs are slowly recovering.

  3. resolved

    The configuration delay has now been resolved. At around 00:15, we observed a large scale domain sync that caused configuration delays. This was resolved at 06:00 UTC, before the backlog of configuration changes were cleared by 09:30 UTC. Our Engineering team have identified the...

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Isolated 502s for Magic Containers major 2026-04-30 10:12 UTC 25d 22h

Affected: Magic Containers, Bunny Database

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently looking into isolated 502s within the NA region for CDN endpoints utilizing Magic Containers and Databases. This is primarily affecting specific regions in North America. Our Engineering team are investigating the issue currently.

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We have made some routing adjustments to mitigate the timeouts on Database and is fully operational again. Our Engineering team is continuing to investigate the Magic Containers issue.

  4. investigating

    Our Engineering team are still investigating the root cause for isolated 502s in the NA region.

  5. monitoring

    We are monitoring improvements related to the resilience of routing configuration failover on edge servers during temporary control plane connectivity interruptions.

  6. resolved

    We identified and resolved an issue that could cause endpoint updates to experience delayed propagation after CDN services had been running for an extended period of time. The issue was related to endpoint synchronization between Magic Containers and the CDN routing component,...

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Increased Response Times for Statistics Reporting minor 2026-03-30 09:05 UTC 12h 46m

Affected: Dashboard, API

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We are working on an issue with our Statistics API endpoint. There are increased response times probing CDN and DNS statistics, resulting in some delayed reports, or timeouts. This affects both dashboard and direct API requests for statistics.

  2. identified

    Our Engineering team has identified the issue of the statistics response delays, and are preparing a fix

  3. resolved

    Our Engineering team identified an overloaded process with on our statistics endpoint. This was rectified and monitored, and the issue has now been resolved.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Increased Response Times for Statistics Reporting minor 2026-03-26 16:16 UTC 3h 6m

Affected: API

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are aware of and working on an issue with our Statistics API endpoint. There are increased response times probing CDN statistics, resulting in some delayed reports, or timeouts. This affects both dashboard and direct API requests for statistics

  2. monitoring

    A fix has been implemented in our statistics backend and we're monitoring its performance.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Delays in Video Processing on Stream minor 2026-03-23 19:50 UTC 3d 13h

Affected: Stream - Transcoding Service

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: Not enough capacity for the load. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    We are currently experiencing high demand for our free encoding services. Video processing times may be longer than usual. Premium encoding, existing videos, and delivery are not affected. Our team is actively monitoring the situation, thank you for your patience.

  2. resolved

    We have expanded our transcoding capacity, transcoding delays have now cleared, and processing has normalized.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Container Application Update Issues minor 2026-03-19 11:41 UTC 3h 24m

Affected: Magic Containers

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Our Magic Containers team are currently investigating an issue with application updates. There may be deployment delays or failures on the platform as a result.

  2. resolved

    Our Containers team found that a recent deployment had resulted in an unintended CPU throttling on new pod or app deployments. This has now been resolved, and the team has made mitigating changes to ensure this does not resurface.

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Log Forwarding Failures minor 2026-03-05 15:29 UTC 13h 14m

Affected: CDN Logging

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Our Engineering team are aware of and currently working to address Log Forwarding failures. Any zones configured with Log Forwarding is affected. Standard logging is not affected.

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

CDN Log Delivery Delay minor 2026-03-03 10:12 UTC 28h 20m

Affected: CDN Logging

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: Not enough capacity for the load. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. identified

    Over the past few weeks, we've grown beyond the scale our previous CDN log delivery platform was originally designed to handle. As a result, customers are experiencing delays in log delivery. We've been working on a more robust, better-scaling ingest system, and that work is now...

  2. resolved

    Migration to our new Logging Platform is now complete, and near real-time logs should be visible again. Unfortunately, we had to accelerate the migration timeline as our legacy platform began struggling much sooner than expected. Because of this, we made the difficult decision...

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Delayed Zone Configuration Updates minor 2026-03-02 09:18 UTC 2h 4m

Affected: Stream Service, API, CDN

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently looking into pull zone configuration delays. Existing configurations and platform traffic are not affected.

  2. monitoring

    Our Engineering team has applied a fix, and a delayed pull zone backlog of configurations are now processing. We will monitor the situation.

  3. resolved

    This issue is now resolved.

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Disk Failure in Frankfurt major 2026-02-20 16:13 UTC 2d 2h

Affected: Edge Storage

Failure mode: Hardware, power, cooling or another physical failure. Root cause: Hardware or facility. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. identified

    We currently are experiencing an outage with one server within our German storage array. There may be isolated timeouts from Storage API, as well as timeouts on CDN, where no replication is enabled, or where some assets are uncached on the CDN network. Our Engineering team are...

  2. resolved

    The issue affecting one server in our German storage array has been fully resolved. All services are now operating normally. We will continue monitoring to ensure stability.

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Delayed Zone Configuration Updates minor 2026-02-11 13:53 UTC 8h 38m

Affected: API

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating delayed zone configurations. This does not affect traffic on the platform

  2. monitoring

    Our Engineering team has identified and applied a fix to a process causing propagation delays on zone configurations. There is a backlog of configurations to be applied as a result of the issue, and we are monitoring the situation.

  3. resolved

    This is now fully resolved and the zone updates are publishing as normal.

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Pullzone Creation Failures minor 2026-02-06 14:02 UTC 8m

Affected: API

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue pertaining to creating new pull zones. Existing configurations and traffic are not effected.

  2. resolved

    Our API team identified root cause and performed a deployment change on our network to resolve the issue.

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Delayed Zone Configuration Updates minor 2026-02-06 09:56 UTC 4h 5m

Affected: API

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating a delay in configurations on CDN pull zones, DNS, Scripting Storage or Stream libraries propagating to our network. Existing configurations and CDN/Stream traffic are not affected.

  2. monitoring

    We have identified the root cause of the configuration delays. There is now currently a backlog of configurations to process, we will continue to monitor the situation.

  3. resolved

    The configuration delay has now been resolved.

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CDN Log Delivery Delay none 2026-02-04 10:58 UTC 1h 39m

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We are aware of and working on a fix for CDN Log Delivery delay due to a backlog in the delivery process. We will be monitoring the situation as the fix is applied.

  2. resolved

    A fix has now been applied and near real-time log delivery has now been restored. There is separately a backlog of requests that is being processed (but does not affect current real-time logs delivered).

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Stream API/Upload, Storage and CDN Partial Outage minor 2026-01-28 23:39 UTC 55m

Affected: Stream Service, Dashboard, Stream - Transcoding Service, API, CDN, Edge Storage

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    We identified a network issue pertaining to our Stream, API and Storage (Frankfurt) platform. CDN services with Frankfurt storage may have been partially affected. We are currently investigating the problem.

  2. resolved

    This was caused by an upstream network provider experiencing a network outage. While CDN traffic was not affected, supporting services such as Stream, Storage and our Core API may have been intermittently returning timeout errors. This has now been rectified and plans are in...

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Singapore CDN & Storage Network Outage major 2026-01-15 22:28 UTC 31m

Affected: CDN, Edge Storage

Failure mode: A zone, region or data center became unavailable. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We are currently investigating connectivity issues affecting our Singapore location. CDN traffic will be re-balancing to other locations, but non-replicated storage services in Singapore will be offline. We will provide an update ASAP.

  2. monitoring

    A fix has been implemented, and we are monitoring.

  3. resolved

    This incident has been resolved.

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Delays in Video Processing on Stream minor 2026-01-05 12:00 UTC 19h 51m

Affected: Stream - Transcoding Service

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue pertaining to video encoding delays on our Stream platform. Existing videos and delivery are not affected.

  2. investigating

    We are continuing to look into this problem.

  3. investigating

    We are continuing to investigate the problem.

  4. monitoring

    A fix has been deployed, and we are actively monitoring the results. The encoding queue is now processing significantly faster.

  5. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Storage Issues in Brazil Region major 2025-12-11 08:56 UTC 7m

Affected: Edge Storage

Failure mode: Network, DNS, routing or connectivity failure. Root cause: Network or DNS. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating a Storage outage within our Brazil storage nodes

  2. resolved

    A transient networking issue was addressed, and the issue is now resolved.

Excerpts are shortened. Read the full incident on Bunny.net's status page.

Ticketing System & Documentation Unavailable - Third-Party Outage none 2025-12-05 09:01 UTC 28m

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. identified

    We’re currently experiencing an outage affecting our ticketing system and documentation portal. This disruption is caused by an ongoing third-party incident impacting multiple internet services and third-party tools, including our ticketing system. As a result, you may be unable...

  2. resolved

    The incident appears to be resolved.

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Delayed Billing Process none 2025-12-01 14:56 UTC 17h 49m

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We have identified an issue where a number of users may not have been billed correctly since 11:30AM CET Friday, and our Engineering team have identified the issue. Affected users will have billing delay processed over the next 24 hours or so, but any accounts moved into a...

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bunny.net's status page.