Bunny.net
Infrastructure. Source: Bunny.net status page.
- Incidents, last 90 days
- 14
- Median duration
- 3h 48m
- p95 duration
- 3d 12h
- Naming an upstream provider
- 0%
- With a postmortem on the status page
- 0%
What failed, last 90 days
| Exhausted memory, disk, CPU, queues, connection pools or quotas | 3 |
| The text does not say enough to tell | 2 |
| A provider or third-party service this vendor depends on failed | 2 |
| Data delayed, stale, lost or corrupted, or needing replay after recovery | 2 |
| Network, DNS, routing or connectivity failure | 2 |
| Hardware, power, cooling or another physical failure | 1 |
| Orchestration, control plane, service discovery or load balancing failed | 1 |
| A zone, region or data center became unavailable | 1 |
Tagged by claude-haiku-5-5 from each incident's updates. See the methodology.
Incidents per month
Hatched months are before the recorded history starts.
All recorded incidents
Storage operations in DE and Stream uploads performance degradation
Affected: Stream Service, Edge Storage
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We're currently investigating intermittent issues when listing/uploading to Storage zones in DE and failed uploads in Stream.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This issue has now been resolved.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Network issues in Frankfurt
Affected: Stream Service, Stream - Transcoding Service, CDN, Edge Storage, Magic Containers, Bunny Database
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
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monitoring
We are investigating a network issue that lasted approximately 10 minutes and affected the availability of the Frankfurt Storage, Magic Containers, Bunny Database and CDN regions
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monitoring
All affected services have been stable, we are continuing to monitor
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resolved
Root Cause behind this incident was a core network outage on one of our major Frankfurt providers that made a large number of Bunny servers in Frankfurt unreachable between 02:36 and 02:44 UTC. We haven't observed any further issues since 02:44 UTC, nor expect any further issues...
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Database Performance Degradation
Affected: Bunny Database
Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are currently investigating Database performance degradation in some regions, our Engineering team are currently investigating root cause.
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monitoring
Our Engineering team has identified a process load issue which has now been resolved. The team are now monitoring the situation
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resolved
This incident has now been resolved.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
CDN Log forwarding performance degradation
Affected: CDN Logging
Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We're investigating performance degradation within our CDN Logging infrastructure, impacting our CDN Logging offering.
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monitoring
A suboptimal log query had put a lot of load to an infrastructure component affecting performance of the whole system. The query has been isolated. We're observing better throughput, but will be monitoring the situation for the next few hours.
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resolved
This incident has been resolved
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Degraded Optimizer Response times
Affected: Optimizer
Failure mode: Hardware, power, cooling or another physical failure. Root cause: Hardware or facility. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are currently investigating degraded optimizer processing, causing increased latency in serving assets on CDN. This issue sits under image transformation and asset compression only.
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resolved
A subset of optimizer workers exhibited disk performance issues, impacting Optimizer software's throughput. A fix has been deployed to all servers sharing this same hardware model and performance is back at normal levels again.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Intermittent Login/API Timeouts in Poland
Affected: Dashboard, API
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
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investigating
We are currently investigating intermittent timeouts with Bunny dashboard access (Login) and API responses within Poland
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resolved
Network performance issues caused by an upstream provider have been mitigated via traffic rerouting. All services and connection timeouts have returned to normal.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
CDN Synchronization Delays
Affected: CDN
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue causing synchronization delays across our CDN. Our team is actively working to identify the cause and restore normal operations. We will provide further updates as more information becomes available. We apologize for any inconvenience this...
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monitoring
The synchronization delays have been resolved, and normal operations have been restored. We will continue monitoring the service to ensure everything remains stable.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Increased encoding processing time
Affected: Stream - Transcoding Service
Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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identified
We have been made aware of increased processing time in video encoding queues. We're working on alleviating the underlying issue.
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monitoring
We have noted improvement in transcoding process delays, and are monitoring the situation.
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resolved
Video encoding delays have now been fully resolved.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Payment Gateway Failures on Dashboard
Affected: Dashboard
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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identified
We are currently aware of an issue of failed payment attempts on our billing dashboard on user accounts. Our team are working to restore its functionality.
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monitoring
A fix has been deployed for the issue affecting payment attempts on the billing dashboard. The service has been restored, and we are currently monitoring the situation to ensure everything continues to operate as expected.
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resolved
The issue affecting payment attempts on the billing dashboard has been resolved. Our monitoring has confirmed that the service is operating normally.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Video Playback and Encoding Failures on Bunny Stream
Affected: Stream Service, Stream - Transcoding Service
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
Our Engineering team are currently investigating an issue on our Stream platform of playback failures on our embedded players, as well as upload failures to our platform.
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monitoring
We have identified a backend database issue which had caused a timeout across our video servers (to include our player and uploading process). The problem was rectified and we are now monitoring the situation.
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monitoring
We are observing some isolated issues on the back of the fix. We are working to fully restore the process on our platform.
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monitoring
We have confirmed that all services have fully resumed. Our Engineering team are currently monitoring the situation. Playback has now fully resumed without issue. New uploads during the outage have failed and thus would need re-uploading. Existing transcoding videos were not...
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resolved
This issue is now fully resolved. Our Engineering team have identified additional guardrails to prevent this specific issue from happening in future.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Network issues in Los Angeles
Affected: Optimizer
Failure mode: Network, DNS, routing or connectivity failure. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
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identified
We are currently observing performance degradation with a Tier 1 transit provider in the Los Angeles area due to multiple fiber cuts on their network. This has impacted connectivity between the Bunny Optimizer LA cluster and a small number of US CDN PoPs. Traffic has been...
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Network issues in Los Angeles
Affected: CDN, Edge Storage, Magic Containers, Bunny Database
Failure mode: Network, DNS, routing or connectivity failure. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We're investigating reports of widespread network issues in Los Angeles that seem to be impacting our services as well. We are working with our providers in the area to understand the issue at hand and mitigate.
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resolved
A wider network incident in Los Angeles impacted Bunny Services hosted in the region. Affected network providers have mitigated the incident and all impacted services have remained stable since then.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Database Controller Outage
Affected: Bunny Database
Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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identified
We have identified an issue with our Database controller, that our Engineering team are working to restore. Databases already online are not affected and will continue operating normally, but idle Databases or Database management is currently unavailable.
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identified
Our Engineering team are continuing to work on the issue. Additionally, we are aware of some working Databases failing during this outage. This is related and our team are also working to address this.
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monitoring
The issue has been resolved and the affected services have been restored. Our Engineering team will continue monitoring the platform to ensure everything remains stable.
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resolved
After monitoring the affected services, we have confirmed that Database management and idle Database activation are operating normally.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Storage API degradation in London
Affected: Edge Storage
Failure mode: A zone, region or data center became unavailable. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are currently investigating elevated error rates on the Storage API in our London, UK region. Some API operations may be affected as a result.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Video Delivery Failures on Basic DRM enabled Libraries
Affected: Stream Service
Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently investigating intermittent playback failures on Stream libraries, specifically with Basic DRM enabled. This does not impact existing underlying storage, or other video library types (Enterprise DRM or non DRM).
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resolved
We have identified a process on a single server causing Basic DRM transformation failures, and was the cause of intermittent video freezes/500s. This has been rectified by the Engineering team.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Users are unable to login to dash.bunny.net
Affected: Dashboard
Failure mode: Login, tokens, certificates or credentials failed. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue where users are unable to log in to the Bunny.net dashboard. Services themselves are not disrupted.
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resolved
The login issue has now been resolved following a fix deployed by our Frontend team.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Storage API Degradation in Germany
Affected: Edge Storage
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently investigating a Storage API incident on our German nodes. API Upload/List/Deletions may be affected as a result.
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resolved
We identified an failing database process on the Storage layer, which has now been resolved by our Engineering team.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Investigating Dashboard and Service Availability Issues
Affected: Stream Service, Dashboard, Edge Storage
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
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investigating
We are currently investigating reports of issues affecting the dashboard and certain services. Our engineering team is actively investigating the situation. We will share more information as soon as it becomes available.
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monitoring
Between 18:34 and 18:57 UTC, a transient connectivity incident affecting one of our upstream providers impacted Storage services and the Core API in Europe. The issue has been resolved. No data loss occurred, as the incident was limited to network connectivity. We are actively...
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Investigating Issues with Magic Containers and Databases
Affected: Magic Containers
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue affecting Magic Containers and Databases. Our engineering team is actively working to identify the cause and restore normal service. Further updates will be provided as they become available.
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monitoring
Service has been restored and affected systems are operating normally. We are continuing to monitor the platform closely to confirm stability and ensure there are no remaining impacts.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Shield API Intermittent Errors
Affected: Bunny Shield
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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monitoring
We identified intermittent issues affecting the Shield API that may have caused occasional errors for some users. A fix has been implemented, and the service has returned to normal operation. We are currently monitoring to ensure continued stability.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Free certificate issuance with degraded performance
Affected: API, CDN
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
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investigating
We have identified an issue with free certificate issuance and renewals for custom CDN domains.
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identified
We identified that this is due to an issue currently experienced by the Let's Encrypt service. Existing certificates on custom domains will continue to function as normal - however new and cert renewals via our free certificate option may experience errors to the certificate...
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resolved
As per Lets Encrypt status page, this has been resolved - we similarly have observed no degradation/failures on certificate renewals since their update went out.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Synchronization and Configuration Propagation Delays
Affected: CDN, DNS
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are currently investigating reports of delays affecting synchronization and the propagation of configuration changes. Our team is actively investigating the issue and working to determine its scope and impact. We will provide additional updates as soon as more information...
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monitoring
Our team has identified the underlying cause of the issue and has implemented a fix. The affected processes are now recovering, and pending changes are continuing to propagate. As a result, some synchronization and configuration propagation delays may still be observed while the...
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resolved
All pending configuration changes have propagated across the CDN.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Lets Encrypt SSL API Errors
Affected: CDN
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
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identified
We have identified an issue on free cert issuance and renewals for custom CDN domains. We have observed a delay from Lets Encrypt API endpoint causing these delays. Existing certificates on custom domains will continue to function as normal - however new and cert renewals via...
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resolved
We no longer see delays stemming from Lets Encrypt and the issue is considered resolved.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Stream Service Degradation
Affected: Stream - Transcoding Service
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are currently investigating a service degradation affecting Stream. Users may experience delays with video uploads, video fetching operations, and transcoding jobs. Playback, delivery, and management of existing videos are not affected and continue to operate normally. Our...
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monitoring
We are seeing normal processing resume for newly submitted video uploads and transcoding jobs. Some videos that entered processing during the incident may remain delayed. Our team is actively reviewing and working through the remaining affected jobs while continuing to monitor...
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Investigating Issues with Magic Containers and Databases
Affected: Magic Containers, Bunny Database
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue affecting Magic Containers and Databases. Our engineering team is actively working to identify the cause and restore normal service. Further updates will be provided as they become available.
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monitoring
Service has been restored and affected systems are operating normally. We are continuing to monitor the platform closely to confirm stability and ensure there are no remaining impacts.
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resolved
This incident has been resolved.
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postmortem
Processing Delays and Intermittent Timeouts for Magic Containers On June 1, Magic Containers experienced degraded service for approximately one hour due to a network connectivity issue in our hosting provider's environment. Customers running workloads may have seen increased...
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Increased Optimizer Errors
Affected: Optimizer
Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We're currently investigating an issue causing the Optimizer to serve a number of 5XX errors. We're investigating this as a matter of priority and we will provide updates here as soon as we can.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
CDN configuration sync delays
Affected: CDN
Failure mode: CDN or edge layer failed or served bad content. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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identified
We've been observing 25 to 30 nodes in various PoPs around the world exhibiting constant delays with syncing their configuration since yesterday evening. We've depooled all impacted nodes as a temporary workaround and working on a permanent fix.
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monitoring
A fix is being staged on a subset of affected nodes. Impacted nodes are since identifying the issue isolated from CDN traffic and only receiving test traffic. Further updates will be provided after testing concludes and deployment to all affected nodes is complete.
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resolved
The fix has been deployed to all nodes. We will be readding the missing nodes to the pool today.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
CDN Acceleration 502s on DNS Records
Affected: CDN, DNS
Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
As a continuation of our DNS issues last night, we are currently investigating an issue when newly CDN accelerating a DNS record results in CDN 502s for the domain in question. Existing pull zones and pull zones not created via CDN Acceleration are not affected. Existing CDN...
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identified
We have identified a discrepancy in our backend process that has caused zone id mismatch on new CDN Accelerated zones. The team are currently working to deploy a hotfix to address the problem.
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monitoring
A fix has been applied and we're now working through the backlog to process all pending updates. We expect processing to be back to real-time in the next 6 hours.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
DNS issues with bunny.net
Affected: Website, Stream Service, Dashboard, Stream - Transcoding Service, API, CDN, DNS, Edge Storage, Optimizer, Origin Shield, Bunny Fonts, Edge Scripting, Magic Containers, Bunny Shield, Bunny Database, CDN Logging
Failure mode: Network, DNS, routing or connectivity failure. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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identified
We've identified an issue with the configuration of one of our primary domains, bunny.net, impacting most of our services. We're working to fix it.
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monitoring
A fix has been implemented and all impacted services have recovered. We're monitoring.
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resolved
An internal process failure related to the management of our bunny.net domain with one of our domain registrars led to the temporary suspension of the domain, causing multiple services under bunny.net to become unavailable. After identifying and confirming the issue, we worked...
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Degraded Performance in Singapore
Affected: CDN, Edge Storage, Edge Scripting, Magic Containers, Bunny Database
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
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investigating
We are currently experiencing a network issue in our Singapore region, and as a result there may be degraded performance on CDN, Storage, Magic Containers and Database from the region. Our Engineering team are investigating the problem.
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investigating
We are continuing to investigate this issue.
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investigating
We are continuing to investigate this issue.
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monitoring
We identified an outage in relation to an upstream network provider that resulted in partial degradation in Singapore, this is now resolved. We are currently monitoring the situation.
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resolved
This incident has now been cleared.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Configuration change delays
Affected: CDN
Failure mode: A configuration change caused the failure. Root cause: A configuration change. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are currently investigating issues related to delayed configuration of Pull Zones.
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identified
We have identified the core issue at hand and our Engineering team are currently reviewing the situation. Configuration delays/syncs are slowly recovering.
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resolved
The configuration delay has now been resolved. At around 00:15, we observed a large scale domain sync that caused configuration delays. This was resolved at 06:00 UTC, before the backlog of configuration changes were cleared by 09:30 UTC. Our Engineering team have identified the...
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Isolated 502s for Magic Containers
Affected: Magic Containers, Bunny Database
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are currently looking into isolated 502s within the NA region for CDN endpoints utilizing Magic Containers and Databases. This is primarily affecting specific regions in North America. Our Engineering team are investigating the issue currently.
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investigating
We are continuing to investigate this issue.
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investigating
We have made some routing adjustments to mitigate the timeouts on Database and is fully operational again. Our Engineering team is continuing to investigate the Magic Containers issue.
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investigating
Our Engineering team are still investigating the root cause for isolated 502s in the NA region.
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monitoring
We are monitoring improvements related to the resilience of routing configuration failover on edge servers during temporary control plane connectivity interruptions.
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resolved
We identified and resolved an issue that could cause endpoint updates to experience delayed propagation after CDN services had been running for an extended period of time. The issue was related to endpoint synchronization between Magic Containers and the CDN routing component,...
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Increased Response Times for Statistics Reporting
Affected: Dashboard, API
Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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identified
We are working on an issue with our Statistics API endpoint. There are increased response times probing CDN and DNS statistics, resulting in some delayed reports, or timeouts. This affects both dashboard and direct API requests for statistics.
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identified
Our Engineering team has identified the issue of the statistics response delays, and are preparing a fix
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resolved
Our Engineering team identified an overloaded process with on our statistics endpoint. This was rectified and monitored, and the issue has now been resolved.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Increased Response Times for Statistics Reporting
Affected: API
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are aware of and working on an issue with our Statistics API endpoint. There are increased response times probing CDN statistics, resulting in some delayed reports, or timeouts. This affects both dashboard and direct API requests for statistics
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monitoring
A fix has been implemented in our statistics backend and we're monitoring its performance.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Delays in Video Processing on Stream
Affected: Stream - Transcoding Service
Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: Not enough capacity for the load. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
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investigating
We are currently experiencing high demand for our free encoding services. Video processing times may be longer than usual. Premium encoding, existing videos, and delivery are not affected. Our team is actively monitoring the situation, thank you for your patience.
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resolved
We have expanded our transcoding capacity, transcoding delays have now cleared, and processing has normalized.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Container Application Update Issues
Affected: Magic Containers
Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
Our Magic Containers team are currently investigating an issue with application updates. There may be deployment delays or failures on the platform as a result.
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resolved
Our Containers team found that a recent deployment had resulted in an unintended CPU throttling on new pod or app deployments. This has now been resolved, and the team has made mitigating changes to ensure this does not resurface.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Log Forwarding Failures
Affected: CDN Logging
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
Our Engineering team are aware of and currently working to address Log Forwarding failures. Any zones configured with Log Forwarding is affected. Standard logging is not affected.
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monitoring
A fix has been implemented and we are monitoring the results.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
CDN Log Delivery Delay
Affected: CDN Logging
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: Not enough capacity for the load. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
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identified
Over the past few weeks, we've grown beyond the scale our previous CDN log delivery platform was originally designed to handle. As a result, customers are experiencing delays in log delivery. We've been working on a more robust, better-scaling ingest system, and that work is now...
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resolved
Migration to our new Logging Platform is now complete, and near real-time logs should be visible again. Unfortunately, we had to accelerate the migration timeline as our legacy platform began struggling much sooner than expected. Because of this, we made the difficult decision...
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Delayed Zone Configuration Updates
Affected: Stream Service, API, CDN
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are currently looking into pull zone configuration delays. Existing configurations and platform traffic are not affected.
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monitoring
Our Engineering team has applied a fix, and a delayed pull zone backlog of configurations are now processing. We will monitor the situation.
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resolved
This issue is now resolved.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Disk Failure in Frankfurt
Affected: Edge Storage
Failure mode: Hardware, power, cooling or another physical failure. Root cause: Hardware or facility. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
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identified
We currently are experiencing an outage with one server within our German storage array. There may be isolated timeouts from Storage API, as well as timeouts on CDN, where no replication is enabled, or where some assets are uncached on the CDN network. Our Engineering team are...
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resolved
The issue affecting one server in our German storage array has been fully resolved. All services are now operating normally. We will continue monitoring to ensure stability.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Delayed Zone Configuration Updates
Affected: API
Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are currently investigating delayed zone configurations. This does not affect traffic on the platform
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monitoring
Our Engineering team has identified and applied a fix to a process causing propagation delays on zone configurations. There is a backlog of configurations to be applied as a result of the issue, and we are monitoring the situation.
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resolved
This is now fully resolved and the zone updates are publishing as normal.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Pullzone Creation Failures
Affected: API
Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue pertaining to creating new pull zones. Existing configurations and traffic are not effected.
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resolved
Our API team identified root cause and performed a deployment change on our network to resolve the issue.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Delayed Zone Configuration Updates
Affected: API
Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are currently investigating a delay in configurations on CDN pull zones, DNS, Scripting Storage or Stream libraries propagating to our network. Existing configurations and CDN/Stream traffic are not affected.
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monitoring
We have identified the root cause of the configuration delays. There is now currently a backlog of configurations to process, we will continue to monitor the situation.
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resolved
The configuration delay has now been resolved.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
CDN Log Delivery Delay
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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identified
We are aware of and working on a fix for CDN Log Delivery delay due to a backlog in the delivery process. We will be monitoring the situation as the fix is applied.
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resolved
A fix has now been applied and near real-time log delivery has now been restored. There is separately a backlog of requests that is being processed (but does not affect current real-time logs delivered).
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Stream API/Upload, Storage and CDN Partial Outage
Affected: Stream Service, Dashboard, Stream - Transcoding Service, API, CDN, Edge Storage
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
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investigating
We identified a network issue pertaining to our Stream, API and Storage (Frankfurt) platform. CDN services with Frankfurt storage may have been partially affected. We are currently investigating the problem.
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resolved
This was caused by an upstream network provider experiencing a network outage. While CDN traffic was not affected, supporting services such as Stream, Storage and our Core API may have been intermittently returning timeout errors. This has now been rectified and plans are in...
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Singapore CDN & Storage Network Outage
Affected: CDN, Edge Storage
Failure mode: A zone, region or data center became unavailable. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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identified
We are currently investigating connectivity issues affecting our Singapore location. CDN traffic will be re-balancing to other locations, but non-replicated storage services in Singapore will be offline. We will provide an update ASAP.
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monitoring
A fix has been implemented, and we are monitoring.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Delays in Video Processing on Stream
Affected: Stream - Transcoding Service
Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).
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investigating
We are currently investigating an issue pertaining to video encoding delays on our Stream platform. Existing videos and delivery are not affected.
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investigating
We are continuing to look into this problem.
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investigating
We are continuing to investigate the problem.
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monitoring
A fix has been deployed, and we are actively monitoring the results. The encoding queue is now processing significantly faster.
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Storage Issues in Brazil Region
Affected: Edge Storage
Failure mode: Network, DNS, routing or connectivity failure. Root cause: Network or DNS. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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investigating
We are currently investigating a Storage outage within our Brazil storage nodes
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resolved
A transient networking issue was addressed, and the issue is now resolved.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Ticketing System & Documentation Unavailable - Third-Party Outage
Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).
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identified
We’re currently experiencing an outage affecting our ticketing system and documentation portal. This disruption is caused by an ongoing third-party incident impacting multiple internet services and third-party tools, including our ticketing system. As a result, you may be unable...
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resolved
The incident appears to be resolved.
Excerpts are shortened. Read the full incident on Bunny.net's status page.
Delayed Billing Process
Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).
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identified
We have identified an issue where a number of users may not have been billed correctly since 11:30AM CET Friday, and our Engineering team have identified the issue. Affected users will have billing delay processed over the next 24 hours or so, but any accounts moved into a...
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resolved
This incident has been resolved.
Excerpts are shortened. Read the full incident on Bunny.net's status page.