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sevanalysis

Bitrise

Apps and SaaS. Source: Bitrise status page.

Incidents, last 90 days
6
Median to mitigation
45m
Median to resolution
1h 28m
p95 to resolution
31d 21h
Naming an upstream provider
0%
With a postmortem on the status page
0%

What failed, last 90 days

Exhausted memory, disk, CPU, queues, connection pools or quotas2
The text does not say enough to tell2
A code release introduced the failure1
Security incident or emergency response to a vulnerability1

Tagged by claude-haiku-5-5 from each incident's updates. See the methodology.

Incidents per month

All recorded incidents

Issue with the Start Build dialog in the Website UI major 2026-10-05 08:36 UTC 2h 19m

Affected: ⚙️ Builds (CI)

Failure mode: A code release introduced the failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Users may be unable to open or use the Start Build dialog in the UI. This does not impact the underlying build trigger functionality., we are investigating the issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Long waiting times [on specific stacks / to start builds] minor 2026-09-22 16:15 UTC 1h 6m

Affected: ⚙️ Builds (CI)

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating elevated build queues on Bitrise. Some users may experience longer-than-usual wait times for builds to start, as queued jobs take longer to be picked up. Services: Build start times and queue wait times; build execution itself remains normal once a...

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Key Value Dependency Cache Service minor 2026-09-05 12:52 UTC 1h 49m

Affected: Key Value Dependency Cache Service

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. monitoring

    We identified that the Key Value Dependency Cache Service was down between 9:21 and 10:03 CET. Bitrise customers using Key-value-caching may have experienced slower-running builds. The issue is now resolved.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

CI build list is not loading in multiple workspaces major 2026-08-28 13:01 UTC 32m

Affected: ⚙️ Builds (CI)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating this issue.

  2. investigating

    We are currently investigating an issue where the Builds List page is not loading for some workspaces. We will provide an update as soon as we have more information.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Increased queues on Linux machines minor 2026-08-07 13:02 UTC 58m

Affected: ⚙️ Builds (CI)

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are experiencing increased build queues on our Linux machines, we are currently investigating the issue.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Public VNC access is temporarily disabled on remote access builds and RDE sessions minor 2026-07-30 15:40 UTC 31d 21h

Affected: ⚙️ Builds (CI)

Failure mode: Security incident or emergency response to a vulnerability. Root cause: An external attack. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    A macOS Screen Sharing (VNC) vulnerability, CVE-2026-43760, has been announced. To protect your machines, we’ve disabled internet-facing access to VNC. SSH is unaffected and remains fully available. We have no evidence that any customer machine was accessed as a result of this...

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Elevated error rates on Bitrise Website minor 2026-07-16 23:04 UTC 1h 9m

Affected: GitHub API Requests

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

Names an upstream provider: GitHub.

  1. investigating

    We are currently investigating reports of an elevated error rate on the Bitrise website. We will provide a further update as soon as more information is available.

  2. identified

    We're experiencing elevated error rates across the Bitrise website. This is caused by an ongoing GitHub incident that is disrupting a critical part of our platform: https://www.githubstatus.com/incidents/gxycch3076xk We're actively working to restore service stability.

  3. monitoring

    Error rates are decreasing. We're continuing to monitor closely to confirm full recovery before resolving this incident.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Website high error rate due to database migration issue minor 2026-07-16 14:51 UTC 0m

Failure mode: A schema or data migration caused the failure. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. resolved

    We experienced a brief period of high error rates on our website. The issue was resolved after a rollback.

Excerpts are shortened. Read the full incident on Bitrise's status page.

ORD data center network outage major 2026-07-14 16:40 UTC 25h 34m

Affected: ⚙️ Builds (CI)

Failure mode: Network, DNS, routing or connectivity failure. Root cause: A configuration change. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating a network outage affecting our ORD data center. Builds running in this data center may have failed or been delayed during the outage. Our team identified an issue with Proxmox storage in the affected data center and is working on a fix. We will...

  2. monitoring

    The network outage affecting our ORD data center has been mitigated. Builds running in this data center may have failed or been delayed during the outage window. Our team identified and addressed an issue with Proxmox storage in the affected data center, and job scheduling has...

  3. resolved

    This incident has been resolved. We experienced a network outage in our ORD data center caused by dropped packets between nodes, which led to failed health checks and a cluster-wide disruption. The outage was mitigated on July 14, and we've since applied network configuration...

Excerpts are shortened. Read the full incident on Bitrise's status page.

Slow or hanging builds during clone and dependency resolution minor 2026-07-14 15:35 UTC 26h 35m

Affected: ⚙️ Builds (CI), GitHub Git Operations

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

Names an upstream provider: GitHub.

  1. investigating

    We are currently investigating reports of slow or hanging builds. Affected builds may stall or take significantly longer than usual during early phases such as cloning repositories or resolving Swift Package Manager dependencies. We will provide a further update as soon as more...

  2. investigating

    We are continuing to investigate this issue.

  3. investigating

    We are continuing to investigate this issue.

  4. resolved

    This incident has been resolved. Some builds may still experience slower clone operations from GitHub due to performance degradation affecting Git operations in some of our datacenters. As a workaround, use Bitrise key-based caching for SPM dependencies so builds do not...

Excerpts are shortened. Read the full incident on Bitrise's status page.

Degraded Build Cache in IAD datacenter minor 2026-07-13 09:08 UTC 1h 42m

Affected: Build Cache

Failure mode: A zone, region or data center became unavailable. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are investigating degraded performance affecting Build Cache in our IAD datacenter. Builds relying on cache may experience slower performance or cache misses.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Elevated error rates for the Bitrise Workflow Editor major 2026-07-10 17:49 UTC 2h 1m

Affected: ⚙️ Builds (CI)

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating elevated errors observed for the Bitrise Workflow Editor. Users may experience increased HTTP errors, intermittent page load failures, or timeouts when accessing the site. Services impacted: The Workflow Editor may return errors or fail to load....

  2. monitoring

    The issue has been identified. We've deployed a workaround, and the Workflow Editor is now loading normally for all customers. This issue was caused by the ongoing LaunchDarkly incident affecting flag delivery evaluations. We're continuing to monitor and will provide updates as...

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Elevated errors with Bitrise Build Pipeline minor 2026-07-09 09:05 UTC 3h 7m

Affected: ⚙️ Builds (CI)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an incident causing elevated errors in Pipelines Services: Build Pipelines Scope: [All users] Severity: [SEV-1] What we’re doing? Our Engineering teams are actively investigating this issue. We’re checking recent deploys, logs, CDN, DNS health, and...

  2. monitoring

    We mitigated this incident and are currently monitoring our systems. Services: Build Pipelines Scope: [All users] Severity: [SEV-1] What we’re doing Our Engineering teams released a fix to mitigate this incident and are now actively monitoring our systems. When will the next...

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Intermittent DNS failures major 2026-07-08 20:19 UTC 1h 11m

Affected: ⚙️ Builds (CI)

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    A subset of Bitrise builds are experiencing intermittent DNS failures. Scope: [A subset of users] Severity: [SEV-1] What we’re doing? Our Engineering teams are actively investigating this incident to identify the root cause. We’re checking recent deploys, logs, CDN, DNS health,...

  2. investigating

    We are continuing to investigate this issue.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Linux machines on hold major 2026-07-08 13:54 UTC 18h 2m

Affected: ⚙️ Builds (CI)

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are experiencing a delay in starting builds on Linux machines, we are investigating the issue.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Experiencing networking connectivity issues in our IAD datacenter minor 2026-07-07 15:06 UTC 4m

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    In our IAD datacenter, we are experiencing networking connectivity issues. Services: [IAD datacenter] Scope: [some users] Severity: [SEV-2] What we’re doing? Our Engineering teams are working on immediate actions to remediate this issue. We will perform validated mitigations as...

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Potential issues withGradle init script compile none 2026-06-26 19:40 UTC 12h 44m

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    The issue has been identified, and we are working on a fix. In the meantime, adding a previous version of bitrise-step-activate-gradle-remote-cache pinned to version 2.20.13 functions as a workaround.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

503 error in Firebase Virtual Device Testing for Android step minor 2026-06-25 10:28 UTC 19h 46m

Affected: ⚙️ Builds (CI)

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

Names an upstream provider: Google Cloud.

  1. investigating

    We are seeing elevated error rates in Virtual Device Testing steps, resulting from the Google Cloud Tool Results API being intermittently unavailable. We are monitoring the situation.

  2. resolved

    We improved the handling of transient Firebase errors, Virtual Device Steps are back to normal.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Build logs containing malformed sections instead of the usual structured data none 2026-06-23 09:00 UTC 0m

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. resolved

    We have observed some malformed data appearing in build logs, we have quickly issues a fix and this has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Long waiting times on M4 Pro Machines minor 2026-06-17 15:34 UTC 55m

Affected: ⚙️ Builds (CI)

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating elevated build queues on Bitrise. Some users may experience longer-than-usual wait times for builds to start, as queued jobs take longer to be picked up. Services: Build start times and queue wait times; build execution itself remains normal once a...

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Builds Failing minor 2026-06-11 20:26 UTC 12m

Affected: ⚙️ Builds (CI)

Failure mode: A zone, region or data center became unavailable. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    Gradle builds in the ORD data center are experiencing failures with dependency resolution. Some users may experience build failures Services: Gradle Repository Manager Scope: All builds in the ORD data center Severity: SEV-2 What we’re doing? Our Engineering teams are actively...

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Issues with Data Center Connectivity minor 2026-06-11 16:50 UTC 1h 56m

Affected: ⚙️ Builds (CI)

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an incident causing to be unavailable. Services: Data Center Connectivity Severity: SEV-1 What we’re doing? Our Engineering teams are actively investigating this issue. We’re checking recent deploys, logs, CDN, DNS health, and server availability....

  2. monitoring

    A fix has been implemented and we are monitoring the results.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Artifact upload failures in Store Releases minor 2026-05-28 15:00 UTC 5d 17h

Affected: 📦 Release Management

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an issue affecting artifact uploads in Release Management Store Releases. Most uploads are failing because valid requests to the Google Play AndroidPublisher API are incorrectly being marked as expired.

  2. investigating

    We are continuing to investigate this issue.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Elevated error rate with Android builds minor 2026-04-30 11:34 UTC 34h 16m

Affected: ⚙️ Builds (CI)

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We are tackling edge cases where the Maven Central mirror cannot be applied. We are working on a fix to make the Maven Central mirror compatible with dependency verification. We have released new versions of the affected steps (Install Android SDK components and Activate Gradle...

  2. identified

    We are seeing some timeouts when connecting to the Maven Central proxy in one of our datacenters and are investigating. Dependency verification support is still in progress. We are exploring options to auto-enable the Gradle mirrors for our Bitrise customers. When will the next...

  3. identified

    For customers having dependency verification enabled for their Android builds, you will need to update your configuration based on our updated guide . We have identified cases where customers have cached the init scripts performing the mirror redirection. This can break the...

  4. identified

    What we’re doing? We have rolled out a change so that all builds have the redirection enabled by default; there is no need to add the specific steps for this, except for dependency verification (which requires a specific step version pin). We identified upstream 401 errors and...

  5. identified

    We are continuing to fine-tune our mirror for reduced latency. Customers using our mirror are no longer experiencing rate limiting. We are continuing to monitor for edge cases and help customers migrate to using the mirror by using the following guide . When will the next update...

  6. resolved

    This incident is now resolved, and impacted services are now operating. Our teams identified the root cause, released a fix, and were monitoring our systems continuously to ensure the mitigation is safe. We'll conduct an internal post-mortem to understand what happened and learn...

Excerpts are shortened. Read the full incident on Bitrise's status page.

Elevated error rates for Android builds minor 2026-04-29 10:36 UTC 9h 48m

Affected: ⚙️ Builds (CI)

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. identified

    We are still seeing some Android build failures. We are creating a dedicated step just for enabling the proxy, so customers won't need to add the "install missing Android SDK components" step Services impacted: Android builds Scope: A subset of users Severity: SEV-2 What we’re...

  2. monitoring

    We have released the step "activate-gradle-mirrors" so that our customers can enable the proxy without having to add the "install Android missing SDK components" step to their workflows. Please reach out to the Bitrise support team if you have any questions Services: Android...

  3. monitoring

    We have taken additional measures and are observing decreasing instances of rate limiting Services: Android Builds Scope: A subset of users Severity: SEV-2 What we’re doing: Our Engineering teams released a fix to mitigate this incident and are actively monitoring our systems....

  4. monitoring

    We are still taking additional measures and are observing decreasing instances of rate limiting Services: Android Builds Scope: A subset of users Severity: SEV-2 What we’re doing: Our Engineering teams released an update to mitigate this incident and are actively monitoring our...

  5. resolved

    On April 28, 2026, rate limiting by Maven Central began causing 429 errors for Bitrise-hosted CI jobs attempting to download dependencies. We responded by enabling a proxy layer to mirror Maven packages within Bitrise in order to reduce load on Maven Central. The proxy service...

Excerpts are shortened. Read the full incident on Bitrise's status page.

Elevated error rates for Android builds minor 2026-04-28 13:38 UTC 8h 36m

Affected: ⚙️ Builds (CI)

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating elevated errors for Android builds. Services impacted: Android builds are failing due to MavenCentral request throttling Scope: A subset of users Severity: SEV-2 What we’re doing? Our Engineering teams are actively investigating this incident,...

  2. identified

    We are working on redirections to mitigate the current issue. Services: Android Builds Scope: A subset of users Severity: SEV-2 What we’re doing? Our Engineering teams identified the root cause and are now actively working on mitigations to restore stability across all affected...

  3. monitoring

    We mitigated this incident and are currently monitoring our systems to resolve Services: Android Builds Scope: A subset of users Severity: SEV-1 What we’re doing Our Engineering teams released a fix to mitigate this incident. We expect new builds to start, and we continue to...

  4. monitoring

    We're seeing build failures for customers who do not have the "Install missing Android SDK components" step added. We strongly suggest adding this step for mitigation to your workflow. https://bitrise.io/integrations/steps/install-missing-android-tools Services: Builds Scope: A...

  5. monitoring

    We have identified an issue with plugins on the Gradle plugin portal not being found in the Install missing Android SDK components step. We're releasing a fix

  6. monitoring

    we have released a fix for the Gradle plugin portal not being found in the "Install missing Android SDK components" step, and will continue monitoring Services: Android builds Scope: A subset of users Severity: SEV-2 What we’re doing We are actively monitoring our systems. When...

  7. resolved

    This incident is now resolved and impacted services are now operating without issues. Our teams identified the root cause, released a fix and were monitoring our systems continuously to ensure the mitigation is safe. We'll conduct an internal post-mortem to understand what...

Excerpts are shortened. Read the full incident on Bitrise's status page.

Elevated error rates on build details page minor 2026-04-28 12:29 UTC 4h 59m

Affected: ⚙️ Builds (CI)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. monitoring

    We mitigated this incident and are currently monitoring our systems to resolve HTTP errors, intermittent page load failures, or timeouts when accessing the site. Services: Build details pages on app.bitrise.io are failing to load. Scope: Subset of users Severity: SEV-1 What...

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Experiencing issues with billing cycle refreshing credits/builds for certain Bitrise plans minor 2026-04-20 16:37 UTC 3h 8m

Affected: 👥 Account Management

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating a service disruption affecting account, team, and billing features on the Bitrise website. Users may observe their credits/build not being refreshed at the start of their billing cycle. Services: Features related to managing account details, teams...

  2. identified

    The issue has been identified and a fix is being implemented.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Elevated Queue Times on Linux Machines minor 2026-04-15 20:23 UTC 31m

Affected: ⚙️ Builds (CI)

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating elevated build queues on Bitrise. Some users may experience longer-than-usual wait times for builds to start, as queued jobs take longer to be picked up. Services: Build start times and queue wait times; build execution itself remains normal once a...

  2. identified

    We identified the root cause of elevated build queues on Bitrise. Some users may experience longer-than-usual wait times for builds to start, as queued jobs take longer to be picked up. Services: Build start times and queue wait times; build execution itself remains normal once...

  3. resolved

    This incident is now resolved, and impacted services are now operating without issues. Our teams identified the root cause, released a fix, and were monitoring our systems continuously to ensure the mitigation is safe. We'll conduct an internal post-mortem to understand what...

Excerpts are shortened. Read the full incident on Bitrise's status page.

Elevated Queue Times on Linux Machines minor 2026-03-19 16:52 UTC 5h 51m

Affected: ⚙️ Builds (CI)

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Build Issues minor 2026-03-09 12:21 UTC 3h 20m

Affected: ⚙️ Builds (CI)

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    We have noticed build related issues with our web UI, starting new builds, incoming webhooks, and accessing build artifacts of running builds. We are currently investigating.

  2. identified

    We managed to attribute the high error rate to an incident affecting Google Kubernetes Engine.

  3. monitoring

    Google has applied a workaround, and error rates are decreasing. Operations are returning to normal.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Deploy to Bitrise step failing due to network issues minor 2026-03-05 11:43 UTC 31m

Affected: ⚙️ Builds (CI)

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating this issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Increase build queues on all Stacks minor 2026-03-02 15:59 UTC 1h 33m

Affected: ⚙️ Builds (CI)

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: Not enough capacity for the load. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. monitoring

    A fix has been implemented and we are monitoring the results.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Increase build queues on all Stacks minor 2026-03-02 13:27 UTC 2h 30m

Affected: ⚙️ Builds (CI)

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We have noticed increased build queues on all stacks, both on Linux and macOS. We are investigating the issue.

  2. identified

    The issue has been identified and a fix is being implemented.

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Increased error rates in build triggering. minor 2026-03-02 11:37 UTC 9m

Affected: ⚙️ Builds (CI)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We have noticed an increased error rate when triggering builds, we are investigating the issue.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Issues with Pipelines API Endpoint minor 2026-02-11 14:59 UTC 2h 49m

Affected: ⚙️ Builds (CI)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an incident causing the Pipelines API endpoint to be unavailable Services: Bitrise API Scope: some users Severity: SEV-2 What we’re doing? Our Engineering teams are actively investigating this issue. We’re checking recent deploys, logs, CDN, DNS...

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

www.bitrise.io down none 2025-12-05 09:00 UTC 0m

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

Names an upstream provider: Cloudflare.

  1. resolved

    We observed high error rates affecting our static site (bitrise.io) due to Cloudflare’s incident between 8:56 - 9:12 UTC app.bitrise.io was unaffected

Excerpts are shortened. Read the full incident on Bitrise's status page.

Issues with passing values to environment variables minor 2025-12-03 10:18 UTC 41m

Affected: ⚙️ Builds (CI)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. identified

    We are currently investigating an incident that is causing issues with passing values to environment variables. The team is working on a fix. Services: Environment Variables Scope: All users Severity: SEV-2 What we’re doing? Our Engineering teams are actively investigating this...

  2. resolved

    This incident is now resolved and impacted services are now operating without issues. Our teams identified the root cause, released a fix and were monitoring our systems continuously to ensure the mitigation is safe. We'll conduct an internal post-mortem to understand what...

Excerpts are shortened. Read the full incident on Bitrise's status page.

Users might experience issues with Android builds hanging minor 2025-11-26 16:09 UTC 22h 19m

Affected: ⚙️ Builds (CI)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating an incident causing Android builds to hang/fail. Services: Android builds seem to be affected on macOS only. Scope: Some users might experience issues. Severity: SEV-1 What we’re doing? Our Engineering teams are actively investigating this issue....

  2. identified

    The issue has been identified and a fix is being implemented.

  3. monitoring

    A fix has been implemented and we are monitoring the results.

  4. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Slower response times on Bitrise web app and REST API minor 2025-11-25 16:55 UTC 25m

Affected: ⚙️ Builds (CI)

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. identified

    We are currently investigating slower response times on the Bitrise website at app.bitrise.io. Users may experience increased HTTP errors, intermittent page load failures, or timeouts when accessing the site. Services impacted: Website pages on app.bitrise.io, including sign-up...

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Long waiting times on M4 Pro machine (queue) builds major 2025-11-18 17:20 UTC 3h 18m

Affected: ⚙️ Builds (CI)

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

Names an upstream provider: Cloudflare.

  1. identified

    We identified the root cause of elevated build queues on M4 Pro. Some users may experience longer-than-usual wait times for builds to start, as queued jobs take longer to be picked up due to the Cloudflare outage experienced earlier today, which has resulted in a larger number...

  2. identified

    We’re continuing to address the elevated build queue times, but wait times have now dropped to approximately 6-7 minutes across most queues. Our engineering team is monitoring the queues closely and is working on full remediation. We’ll keep you posted with further updates....

  3. resolved

    Wait times have now dropped to approximately 30 seconds across most queues. This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Bitrise web application (app.bitrise.io) unavailable major 2025-11-18 11:53 UTC 8h 43m

Affected: ⚙️ Builds (CI)

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

Names an upstream provider: Cloudflare.

  1. investigating

    We are currently investigating the web application being unavailable

  2. identified

    We are aware that the web app error is due to a current Cloudflare Global Network outage

  3. monitoring

    We have stopped routing traffic through Cloudflare, and most of our services are now functioning normally. Our team is monitoring performance and completing final checks.

  4. monitoring

    We are no longer observing errors in increased latency related to the Cloudflare outage. We have re-enabled our Cloudflare services that were temporarily disabled.

  5. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Long waiting times on Mac stacks due to degraded VM startup major 2025-11-10 11:10 UTC 3m

Affected: ⚙️ Builds (CI)

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. monitoring

    We mitigated this incident and are currently monitoring our systems to resolve the elevated build queue times on Mac stacks. Services: Build start times and Mac stack queue wait times Scope: Builds on Mac stacks Severity: SEV-1 What we’re doing Our Engineering teams released a...

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Queues on M4 Pro major 2025-10-30 16:18 UTC 1h 37m

Affected: ⚙️ Builds (CI)

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

  1. investigating

    We are currently investigating elevated build queues on Bitrise. Some users may experience longer-than-usual wait times for builds to start, as queued jobs take longer to be picked up. What’s happening? Services: Build start times and queue wait times; build execution itself...

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Queues on m4 Pro major 2025-10-28 16:21 UTC 2h 43m

Affected: ⚙️ Builds (CI)

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: Not enough capacity for the load. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    We are currently experiencing capacity issues on M4 Pro machines. Launching builds might be delayed.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Git operations over ssh seeing increased latency on github.com minor 2025-10-24 09:48 UTC 2h 35m

Affected: GitHub Git Operations

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

  1. investigating

    Github is currently experiencing issues, which could also affect Bitrise builds using Github ssh: https://www.githubstatus.com/incidents/n7hf73qtpz2l

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Customers May Experience Issues Reaching Support via Intercom due to AWS outage minor 2025-10-20 16:27 UTC 7h 10m

Affected: Bitrise Support Center

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

Names an upstream provider: AWS.

  1. identified

    Our customer communication platform, Intercom, is currently experiencing disruptions due to a widespread AWS outage affecting multiple services globally. As a result, some users may encounter issues reaching our Support team through the in-app chat (Messenger). We are closely...

  2. identified

    While Intercom is unavailable, if you have a pressing or time-sensitive issue, please reach out to us at support@bitrise.io so we can assist you as quickly as possible. For non-urgent inquiries, we kindly ask that you wait until Intercom services are restored and contact us via...

  3. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

AWS outage major 2025-10-20 10:10 UTC 4h 14m

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

Names an upstream provider: AWS.

  1. investigating

    Due to an AWS outage, our 4rd party billing service provider is down. Biling and subscription management is not available. Builds are running without issues.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Users might experience issues with the Workflow Editor minor 2025-10-14 16:52 UTC 24m

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. monitoring

    A fix has been implemented and we are monitoring the results.

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.

Build Cache invocations webpage loading issues minor 2025-10-02 12:31 UTC 12m

Affected: Build Cache

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

  1. investigating

    Bitrise users may experience a loading issue with the Build Cache webpage. We are investigating the cause of the issue. The Build Cache functionality itself is not affected

  2. resolved

    This incident has been resolved.

Excerpts are shortened. Read the full incident on Bitrise's status page.