Anaconda

Affected: AI Platform Application - anaconda.com/app, AI Platform API - anaconda.com/api, Auth - auth.anaconda.com

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2026-10-19 20:08 UTC

   Anaconda.com/app it's down. We are investigating the issue; we're working on the fix

2. monitoring 2026-10-19 20:34 UTC

   A fix has been implemented and we're monitoring the results.

3. resolved 2026-10-19 20:52 UTC

   This incident has been resolved. !

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: CVE Data - api.anaconda.cloud

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2026-10-06 09:31 UTC

   We are performing maintenance work on the infrastructure powering api.anaconda.cloud and license.anaconda.cloud which resulted in an unexpected downtime. We apologize for any inconvenience and will post updates as soon as possible.

2. resolved 2026-10-06 09:46 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Front End Web Service - anaconda.org, Repository Service - conda.anaconda.org

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-09-01 17:46 UTC

   We have noticed an elevated number of 503 status codes to anaconda.org and are investigating.

2. investigating 2026-09-01 18:18 UTC

   We are continuing to investigate this issue.

3. monitoring 2026-09-01 18:53 UTC

   We have identified the issue and rolled out a fix. We will continue to monitor the system.

4. resolved 2026-09-01 19:05 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Front End Web Service - anaconda.org, EduBlocks Website, Pyscript.com, AI Platform Application - anaconda.com/app, EduBlocks App, Pyscript.net, AI Platform API - anaconda.com/api, Repository Service - conda.anaconda.org, EduBlocks Link Download, CVE Data - api.anaconda.cloud, Auth - auth.anaconda.com, Public Repository Service - repo.anaconda.com/pkgs, Premium Package Repository - repo.anaconda.com/repo

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2026-08-25 17:11 UTC

   An issue involving an inability to spawn new compute nodes is impacting many of Anaconda's backend services starting at 15:45 UTC. The root cause has been identified and we are working on a fix.

2. monitoring 2026-08-25 17:47 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2026-08-25 18:52 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Front End Web Service - anaconda.org, AI Platform Application - anaconda.com/app, AI Platform API - anaconda.com/api, Auth - auth.anaconda.com

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. monitoring 2026-07-16 08:30 UTC

   There is an active incident with the authentication platform used for anaconda.com/app and anaconda.org, which is already being worked on. Login, signup, and password resets might fail. We will update you once we have new information.

2. monitoring 2026-07-16 10:02 UTC

   We are continuing to monitor this incident.

3. resolved 2026-07-16 10:52 UTC

   The incident with the authentication platform has been resolved.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Front End Web Service - anaconda.org

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-03-02 15:46 UTC

   We are observing an increased error rate for anaconda.org. We are investigating the issue and will update the incident status as soon as we have additional information. We apologize for the disruption.

2. monitoring 2026-03-02 16:18 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2026-03-02 16:28 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Front End Web Service - anaconda.org, Database, Repository Service - conda.anaconda.org

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-02-03 13:45 UTC

   We are seeing impacted performance for anaconda.org. We are investigating.

2. monitoring 2026-02-03 14:40 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2026-02-03 15:05 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Front End Web Service - anaconda.org, Home Page - anaconda.com, Pyscript.com, AI Platform Application - anaconda.com/app, Database, Pyscript.net, AI Platform API - anaconda.com/api, Repository Service - conda.anaconda.org, CVE Data - api.anaconda.cloud, Auth - auth.anaconda.com, Notebook Service - nb.anaconda.com, Public Repository Service - repo.anaconda.com/pkgs, Premium Package Repository - repo.anaconda.com/repo, Cloudflare CDN/Cache, Cloudflare CDN Cache Purge, Cloudflare Workers, Cloudflare Workers KV, Cloudflare Ashburn, VA, United States - (IAD)

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-12-05 09:11 UTC

   We see an elevated high error rate for multiple regions. Our CDN provider has issued an incident, see https://www.cloudflarestatus.com/

2. monitoring 2025-12-05 09:19 UTC

   The CDN provider implemented a fix and we are seeing better connectivity again.

3. resolved 2025-12-05 09:29 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Failure mode: A zone, region or data center became unavailable. Root cause: Not enough capacity for the load. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. resolved 2025-12-01 21:58 UTC

   Between 2025-12-01 21:58 UTC and 2025-12-02 03:35 UTC, users running conda commands from servers located near San Jose, California (such as Github Actions runners) would see the message "CondaHTTPError: HTTP 000 CONNECTION FAILED for url " or 503 errors. The issue was caused by...

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Pyscript.com

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-10-30 13:46 UTC

   We are currently investigating this issue.

2. resolved 2025-10-30 18:07 UTC

   We have performed a temporary mitigation that has reduced the rate of errors and timeouts. We are continuing to work on more permanent fixes as we continue to work with our cloud provider contacts.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Repository Service - conda.anaconda.org

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2025-10-29 21:42 UTC

   The issue has been identified and a fix is being implemented.

2. identified 2025-10-29 21:49 UTC

   The issue has been traced to errors and network timeouts from a vendor. We are engaging our contacts with that vendor to resolve the issue.

3. resolved 2025-10-30 08:59 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Pyscript.com

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-10-29 20:41 UTC

   We are currently investigating this issue.

2. investigating 2025-10-29 20:41 UTC

   We are continuing to investigate this issue.

3. identified 2025-10-29 21:52 UTC

   The issue has been traced to errors and network timeouts from a vendor. We are engaging our contacts with that vendor to resolve the issue.

4. resolved 2025-10-30 08:59 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Repository Service - conda.anaconda.org

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-10-29 16:37 UTC

   CDN cloning for the conda-forge packages has been delayed since 09:34 UTC. We are investigating the issue.

2. monitoring 2025-10-29 17:23 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2025-10-29 18:03 UTC

   This incident has been resolved. A recent increase in the duration of the channel cloning job resulted in it being terminated prematurely. The fix was to increase the time limit.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Front End Web Service - anaconda.org, Home Page - anaconda.com, EduBlocks Website, Pyscript.com, AI Platform Application - anaconda.com/app, Database, EduBlocks App, Pyscript.net, AI Platform API - anaconda.com/api, Repository Service - conda.anaconda.org, EduBlocks Link Download, CVE Data - api.anaconda.cloud, Auth - auth.anaconda.com, Notebook Service - nb.anaconda.com, Public Repository Service - repo.anaconda.com/pkgs, Premium Package Repository - repo.anaconda.com/repo

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

Names an upstream provider: AWS.

1. monitoring 2025-10-20 10:05 UTC

   We are investigating an outage affecting our services due to an ongoing issue with AWS. Users may experience degraded performance or unavailability. See https://health.aws.amazon.com/health/status for more details.

2. monitoring 2025-10-20 11:59 UTC

   We are continuing to monitor for any further issues.

3. monitoring 2025-10-20 14:16 UTC

   Anaconda's services are now operational. We are continuing to monitor the situation.

4. resolved 2025-10-21 07:24 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: AI Platform Application - anaconda.com/app, Premium Package Repository - repo.anaconda.com/repo

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-09-15 17:21 UTC

   We are currently investigating this issue.

2. investigating 2025-09-15 17:26 UTC

   We are continuing to investigate this issue.

3. identified 2025-09-15 19:00 UTC

   The issue has been identified and a fix is being implemented.

4. monitoring 2025-09-15 19:42 UTC

   A fix has been implemented and we are monitoring the results.

5. resolved 2025-09-15 20:25 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Notebook Service - nb.anaconda.com

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: Not enough capacity for the load. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-09-08 16:18 UTC

   We are currently investigating this issue.

2. monitoring 2025-09-08 16:32 UTC

   A spike in usage overloaded the web server that handles auth and user creation for the notebooks service. We've increased those resources and are continuing to monitor.

3. resolved 2025-09-08 16:37 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Front End Web Service - anaconda.org, Home Page - anaconda.com, EduBlocks Website, Pyscript.com, AI Platform Application - anaconda.com/app, Database, EduBlocks App, Pyscript.net, AI Platform API - anaconda.com/api, Repository Service - conda.anaconda.org, EduBlocks Link Download, Auth - auth.anaconda.com, Notebook Service - nb.anaconda.com, Public Repository Service - repo.anaconda.com/pkgs, Premium Package Repository - repo.anaconda.com/repo

Failure mode: Network, DNS, routing or connectivity failure. Root cause: Network or DNS. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2025-08-21 18:00 UTC

   Due to a networking performance issue affecting data centers in Ashburn, Virginia, users accessing Anaconda services may experience slowness or timeouts. We're working with our support contacts and will provide updates as we receive them.

2. monitoring 2025-08-21 19:00 UTC

   A fix has been implemented and we are monitoring the results.

3. monitoring 2025-08-21 19:15 UTC

   Our CDN provider has rerouted traffic at 19:07 UTC and marked the incident as resolved. We are continuing to monitor to ensure full resolution.

4. resolved 2025-08-21 20:22 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Public Repository Service - repo.anaconda.com/pkgs

Failure mode: A configuration change caused the failure. Root cause: A configuration change. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. identified 2025-07-23 10:30 UTC

   The public repository at repo.anaconda.com/pkgs is returning errors, preventing installing packages. We have identified the issue and are working on resolution. We apologize for the disruption.

2. identified 2025-07-23 15:00 UTC

   We are continuing to work on a fix for this issue.

3. monitoring 2025-07-23 15:00 UTC

   A fix has been implemented and we are monitoring the results.

4. resolved 2025-07-23 15:00 UTC

   Access to repo.anaconda.com/pkgs has now been restored. The incident was caused by a recent configuration change at 10:36 UTC which we reverted. We will continue to monitor and perform an analysis of this incident. We apologize for the disruption.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Public Repository Service - repo.anaconda.com/pkgs

Failure mode: A configuration change caused the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2025-07-17 14:39 UTC

   We are aware of an issue with the Anaconda Terms of Service acceptance being prompted for in some continuous integration (CI) environments. This behavior is not intended. We are sorry for the issues this is causing in the affected environments, and are actively working on a...

2. identified 2025-07-17 14:41 UTC

   We are continuing to work on a fix for this issue.

3. identified 2025-07-17 17:49 UTC

   We are implementing a fix to expand the types of CI environments detected. We will update the status when the fix is available. For Docker or OCI containers in CI/CD environments, please refer to the documentation in...

4. identified 2025-07-18 19:33 UTC

   We have implemented a fix to expand the types of CI environments detected by the plugin. This fix is included in conda-anaconda-tos 0.2.1 which has been included in Anaconda Distribution 2025.06-1 and Miniconda 25.5.1-1 For Docker or OCI containers in CI/CD environments, please...

5. resolved 2025-07-18 20:57 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Home Page - anaconda.com, AI Platform Application - anaconda.com/app, Notebook Service - nb.anaconda.com

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-07-01 10:54 UTC

   We are seeing an elevated error rate for anaconda.com.

2. investigating 2025-07-01 12:25 UTC

   We are continuing to investigate this issue.

3. investigating 2025-07-01 15:51 UTC

   We've rolled out a fix for the errors on nb.anaconda.com and are monitoring the rollout.

4. investigating 2025-07-01 17:32 UTC

   The error rates on nb.anaconda.com are still elevated. We are continuing to investigate.

5. resolved 2025-07-01 18:28 UTC

   The error rates on nb.anaconda.com appear to be caused by people with inactive browser tabs, due to a recent update to the Notebooks service. Reloading the tab or clicking on the "Restart server" button should fix any remaining errors.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: CVE Data - api.anaconda.cloud, Premium Package Repository - repo.anaconda.com/repo

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

Names an upstream provider: Cloudflare.

1. investigating 2025-06-12 18:40 UTC

   A Cloudflare outage is causing increased error rates for some Anaconda services. We're monitoring for updates. https://www.cloudflarestatus.com/incidents/25r9t0vz99rp

2. investigating 2025-06-12 18:56 UTC

   We are continuing to investigate this issue.

3. monitoring 2025-06-12 20:22 UTC

   We have identified that the outage affected SSO authentication to all services, as well as repo.anaconda.cloud. The services are beginning to recover now. We will continue to monitor.

4. monitoring 2025-06-12 20:32 UTC

   We are continuing to monitor for any further issues.

5. resolved 2025-06-12 20:57 UTC

   This incident has been resolved. We apologize to all who are affected by the disruption.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Failure mode: Login, tokens, certificates or credentials failed. Root cause: A configuration change. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. resolved 2025-05-29 07:00 UTC

   Since 7AM UTC, users attempting to publish panel apps from the Notebooks service would have seen 526 errors when trying to access the panel app. This was due to a certificate misconfiguration that has now been fixed as of 1:46PM UTC.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Failure mode: A configuration change caused the failure. Root cause: A configuration change. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. resolved 2025-05-29 07:00 UTC

   After the migration of nb.anaconda.cloud to nb.anaconda.com at 7AM UTC, users may have seen 403 errors when saving files in their jupyter notebooks. This was due to a misconfiguration of our web application firewall on the new domain. This issue has now been resolved. If you...

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Front End Web Service - anaconda.org, Database, Repository Service - conda.anaconda.org

Failure mode: CDN or edge layer failed or served bad content. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-03-28 21:12 UTC

   We have noticed that downloads from conda-forge are experiencing a major disruption and are investigating the issue.

2. identified 2025-03-29 02:44 UTC

   A subset of conda-forge packages built within the last few days are not being copied to the CDN. Anaconda is still working on fixing that but rest assured the packages do exist in our backend. In the meantime, please bump build numbers and/or versions for any packages you...

3. resolved 2025-03-31 20:51 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: AI Platform API - anaconda.com/api

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-03-22 15:28 UTC

   Updates to subscriptions on anaconda.cloud are currently processed with a delay. If you have updated your subscription and this is not reflected yet, please follow this status entry. We will keep you up to date with our investigation and resolution of the issue here.

2. monitoring 2025-03-23 04:06 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2025-03-23 13:27 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. resolved 2025-03-11 23:00 UTC

   A breaking change was introduced and subsequently deployed to production. Shortly after deployment, it was reported that users were experiencing a blank page when accessing anaconda.cloud. This issue was identified as a critical UI failure impacting production. Immediate...

Excerpts are shortened. Read the full incident on Anaconda's status page.

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. resolved 2025-01-27 16:00 UTC

   Maintenance on our load balancers resulted in an increase of "403 Forbidden" errors on repo.anaconda.cloud from 16:04-16:24 UTC. The change has been reverted and the site is operating normally now.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Front End Web Service - anaconda.org, Repository Service - conda.anaconda.org

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-01-15 13:08 UTC

   We are aware of elevated error rates for anaconda.org and are investigating the issue.

2. monitoring 2025-01-15 14:05 UTC

   We have identified the issue and implemented a fix for it.

3. resolved 2025-01-15 14:35 UTC

   Monitoring anaconda.org shows that the issue has been fixed successfully.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Failure mode: A configuration change caused the failure. Root cause: A configuration change. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. resolved 2025-01-03 16:00 UTC

   A bad configuration change caused users accessing sites on anaconda.cloud, anaconda.org, and anaconda.com between 15:50 and 15:55 UTC to receive 403 errors. The configuration change has been reverted.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Front End Web Service - anaconda.org, Database, Repository Service - conda.anaconda.org

Failure mode: Traffic surge or denial-of-service attack. Root cause: An external attack. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2024-12-18 20:50 UTC

   We are investigating an increase in timeouts affecting anaconda.org.

2. investigating 2024-12-18 21:09 UTC

   We are continuing to investigate this issue.

3. monitoring 2024-12-18 22:08 UTC

   A fix has been implemented and we are monitoring the results.

4. resolved 2024-12-18 23:00 UTC

   This incident has been resolved. We will continue to monitor.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Pyscript.com

Failure mode: Login, tokens, certificates or credentials failed. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2024-12-09 18:05 UTC

   Login attempts on pyscript.com may return an error saying "profile - username - Input should be a valid string."

2. identified 2024-12-09 19:36 UTC

   The issue has been identified and a fix is being implemented.

3. monitoring 2024-12-09 20:04 UTC

   A fix has been implemented and we are monitoring the results.

4. resolved 2024-12-09 21:06 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Public Repository Service - repo.anaconda.com/pkgs

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2024-12-05 08:34 UTC

   We are seeing an elevated error rate on some paths for repo.anaconda.com starting at 2024-12-04 16:05 UTC. We have been investigating this since then and will provide updates as the investigation progresses.

2. investigating 2024-12-05 10:48 UTC

   We are continuing to investigate this issue together with our infrastructure providers.

3. monitoring 2024-12-05 13:37 UTC

   Our infrastructure provider identified an issue and is deploying a fix to their systems. We are seeing improvements in our metrics and continue to monitor the situation.

4. monitoring 2024-12-05 14:01 UTC

   We are continuing to monitor for any further issues.

5. resolved 2024-12-05 14:19 UTC

   The metrics show that repo.anaconda.com is fully functional again since 2024-12-05 13:50 UTC.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: AI Platform Application - anaconda.com/app

Failure mode: A code release introduced the failure. Root cause: A configuration change. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2024-11-01 16:21 UTC

   We are investigating this issue that we believe is related to a recent change.

2. monitoring 2024-11-01 16:43 UTC

   The issue has been remediated and we are monitoring

3. monitoring 2024-11-01 16:44 UTC

   We are continuing to monitor for any further issues.

4. resolved 2024-11-01 20:07 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Front End Web Service - anaconda.org

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2024-09-24 16:09 UTC

   Investigating an issue related to authentication on the UI which throws an error and makes the UI unusable

2. investigating 2024-09-24 16:11 UTC

   We are continuing to investigate this issue.

3. resolved 2024-09-24 16:49 UTC

   Identified the root cause of the authentication issue on the backend and anaconda.org is functioning correctly again.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Repository Service - conda.anaconda.org

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2024-09-08 18:25 UTC

   The CDN sync for popular channels on anaconda.org is delayed. We are investigating.

2. monitoring 2024-09-08 19:05 UTC

   We've restarted some processes which perform the channel synchronization. The errored state is clearing. There appear to have been two issues with two different processes. In one process, this is an occurrence of a known issue, with a fix in active development. In the other...

3. resolved 2024-09-08 19:23 UTC

   This incident has been resolved, we are continuing to monitor. The affected cloning processes are running stable again. We will continue to analyze the root cause for the incident and improve our monitoring for this kind of error

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: AI Platform Application - anaconda.com/app

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2024-08-30 14:32 UTC

   We are investigating an issue with HTTP 503 errors when trying to sign in to anaconda.cloud

2. resolved 2024-08-30 15:56 UTC

   The root caused has been identified and the fix has been deployed.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Notebook Service - nb.anaconda.com

Failure mode: CDN or edge layer failed or served bad content. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2024-07-27 01:26 UTC

   Notebook redirect issue for Firefox users. Please clear your cache or go to https://nb.anaconda.cloud directly.

2. resolved 2024-08-05 19:51 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Notebook Service - nb.anaconda.com

Failure mode: Network, DNS, routing or connectivity failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. monitoring 2024-07-26 21:26 UTC

   Notebook redirect issue for Firefox. Please clear your cache or go to https://nb.anaconda.cloud directly.

2. monitoring 2024-07-26 21:27 UTC

   We are continuing to monitor for any further issues.

3. monitoring 2024-07-27 01:24 UTC

   We are continuing to monitor for any further issues.

4. resolved 2024-07-27 01:25 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: AI Platform Application - anaconda.com/app

Failure mode: CDN or edge layer failed or served bad content. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2024-07-03 13:15 UTC

   We are observing issues that some users are seeing a blank page when rejecting cookies. We are looking into the issue and will update this incident accordingly.

2. resolved 2024-07-03 14:29 UTC

   This incident is resolved and we will continue to monitor the issue.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Public Repository Service - repo.anaconda.com/pkgs

Failure mode: A configuration change caused the failure. Root cause: A configuration change. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. monitoring 2024-06-28 12:59 UTC

   We use a web application firewall to apply rate limits to requests to our software repository service hosted at repo.anaconda.com. Due to a misconfiguration, these rate limits were being applied at too low of a level, which interrupted access to the software repository...

2. resolved 2024-06-28 21:11 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Front End Web Service - anaconda.org, Repository Service - conda.anaconda.org

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2024-05-31 14:15 UTC

   We are investigating an issue with account recovery emails not sending properly.

2. resolved 2024-05-31 15:11 UTC

   This has been identified and resolved.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Repository Service - conda.anaconda.org

Failure mode: CDN or edge layer failed or served bad content. Root cause: A human mistake during operations. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2024-04-22 09:17 UTC

   Our monitoring alerted us to the CDN sync for popular channels on anaconda.org being delayed. We are investigating.

2. monitoring 2024-04-22 09:19 UTC

   We have identified the root cause for the issue and have resolved it. We are monitoring the situation, all channel CDNs are expected to be in sync by 9:40 UTC.

3. resolved 2024-04-22 09:42 UTC

   The CDN sync for all channels is fully operational again. The root cause for this delay was a maintenance operation on the CDN sync that we had wrongfully identified as not impacting the operation of the CDN sync. We have already prevented this error from occurring again by...

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Front End Web Service - anaconda.org, Repository Service - conda.anaconda.org

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2024-03-27 20:45 UTC

   Anaconda.org continues to suffer from slowness. We are investigating.

2. resolved 2024-03-28 11:29 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Database, Repository Service - conda.anaconda.org

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2024-03-27 17:35 UTC

   We are currently investigating this issue.

2. resolved 2024-03-27 18:41 UTC

   Dot Org is now stable and will continue monitoring

Excerpts are shortened. Read the full incident on Anaconda's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2024-01-31 17:13 UTC

   We are investigating the failure and engaging with the vendor

2. resolved 2024-01-31 20:49 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: AI Platform Application - anaconda.com/app

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2024-01-25 18:18 UTC

   We are investigating reports of some users being unable to login visiting anaconda.cloud. We are working on a resolution and will update this incident when new information is available.

2. investigating 2024-01-25 19:27 UTC

   We are continuing to investigate the cause of the login issues.

3. identified 2024-01-25 21:08 UTC

   We have identified the issue, and are working on deploying a fix.

4. monitoring 2024-01-25 21:15 UTC

   A fix has been completed and we are monitoring to make sure there are no further issues.

5. resolved 2024-01-25 21:44 UTC

   The incident has been resolved, all users should now be able to log in to anaconda.cloud

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: AI Platform Application - anaconda.com/app

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2023-12-05 14:43 UTC

   We are investigating reports of some users seeing a blank page when visiting anaconda.cloud. We are working on a resolution and will update this incident when new information is available.

2. identified 2023-12-05 14:59 UTC

   We have identified the cause of the issue and are working on a fix. Updated to follow shortly.

3. identified 2023-12-05 15:21 UTC

   A fix has been deployed and users should expect to see restored services. In the meantime we will be monitoring.

4. monitoring 2023-12-05 15:21 UTC

   A fix has been implemented and we are monitoring the results.

5. resolved 2023-12-06 14:47 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: AI Platform Application - anaconda.com/app

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2023-11-03 19:16 UTC

   We're investigating an ongoing issue with slow UI performance. For some users, in some cases, user interface elements are loading very slowly, causing timeout errors.

2. monitoring 2023-11-03 21:16 UTC

   We're still seeing some cases of slow ui performance, but the issue is intermittent and isolated. We continue to monitor the situation.

3. monitoring 2023-11-04 06:12 UTC

   Just to provide an update, we are still seeing this slow UI performance issue in a few cases, we are still working to resolve the issue fully.

4. resolved 2023-11-04 12:43 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: AI Platform Application - anaconda.com/app

Failure mode: A code release introduced the failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2023-11-02 21:02 UTC

   We've identified an issue where the site may fail to load, rendering a blank page. This is occurring intermittently and impacting some users. We've isolated the cause and are rolling out a fix.

2. monitoring 2023-11-02 21:05 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2023-11-02 21:18 UTC

   This incident has been resolved. We're monitoring closely at the moment.

Excerpts are shortened. Read the full incident on Anaconda's status page.

Affected: Pyscript.com, AI Platform Application - anaconda.com/app, Pyscript.net, AI Platform API - anaconda.com/api, CVE Data - api.anaconda.cloud, Notebook Service - nb.anaconda.com, Premium Package Repository - repo.anaconda.com/repo

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2023-10-30 15:26 UTC

   We are currently investigating issues with user authentication. We have tracked down the root cause to one of our partners, who have confirmed that they are actively working on the incident.

2. monitoring 2023-10-30 15:34 UTC

   Our partner is actively mitigating the issue and we are seeing an improvement of the situation. We are monitoring the situation and will post updates as soon as the status changes.

3. resolved 2023-10-30 16:28 UTC

   Our partner has confirmed the resolution of the issue, and we can also confirm that user authentication on all our platforms is working again. If you notice any further issues, please don't hesitate to reach out to our support.

Excerpts are shortened. Read the full incident on Anaconda's status page.