1Password

Affected: Admin console

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-10-16 23:45 UTC

   We are currently investigating this issue.

2. investigating 2026-10-17 00:34 UTC

   We are seeing some improvements to affected services but are continuing to investigate the issue.

3. monitoring 2026-10-17 03:13 UTC

   A fix has been deployed and we are monitoring the results.

4. monitoring 2026-10-19 20:12 UTC

   The deployed fix mitigated the issue causing increased error rates for users. We continue to monitor our services while we implement a permanent fix.

5. resolved 2026-10-20 19:48 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Admin console, Admin console, Admin console, Admin console

Failure mode: A code release introduced the failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2026-10-16 17:31 UTC

   When choosing to view a vault profile using the web interface, a blank page is displayed instead. Our engineering team has found the root cause and are working towards deploying a fix.

2. resolved 2026-10-16 17:42 UTC

   A fix has been deployed and this issue is now resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Device Trust Authentication Service

Failure mode: A configuration change caused the failure. Root cause: A configuration change. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-09-09 20:43 UTC

   We are currently investigating reports of an incident affecting Device Trust. Some customers may experience delays in device posture checks or authentication failures. We will provide an update as soon as we have more information.

2. monitoring 2026-09-09 20:53 UTC

   We have identified the triggering change and have rolled it back. We are monitoring to confirm that this has completely resolved the issue.

3. resolved 2026-09-09 21:11 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: SaaS Manager

Failure mode: Orchestration, control plane, service discovery or load balancing failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-07-22 17:55 UTC

   SaaS Manager is currently unable to communicate with Managed Credentials. As a result, customers using Better Together features may be unable to make changes to credential ownership. We are actively investigating the issue and will provide updates as more information becomes...

2. resolved 2026-07-22 19:20 UTC

   A fix has been deployed and this issue is now resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: SaaS Manager, SaaS Manager

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. monitoring 2026-07-17 18:52 UTC

   SaaS Manager customers with active workflows may have experienced a service degradation that prevented some workflows from running as scheduled. Our teams quickly identified the issue and implemented a fix. We are now monitoring the recovery to ensure services continue to return...

2. resolved 2026-07-17 18:57 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Service Accounts, Service Accounts, Service Accounts, Service Accounts, User & Group Provisioning, User & Group Provisioning, User & Group Provisioning, User & Group Provisioning

Failure mode: A code release introduced the failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-07-13 18:59 UTC

   Our engineering team is investigating an issue causing degraded user-related operations for individual and family accounts. Users are unable to confirm or delete users or create and delete service accounts. Users are also unable to load the Integrations page.

2. identified 2026-07-13 19:37 UTC

   The issue has been identified and our Engineering team are working towards deploying a fix.

3. resolved 2026-07-13 19:57 UTC

   A fix has been deployed and this issue is now resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

Names an upstream provider: GitHub.

1. resolved 2026-07-13 14:30 UTC

   A fix for this issue has been implemented, and our teams are monitoring. During the outage, GitHub Actions might have failed to pull the latest CLI version, causing the pipeline to fail.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Device Trust Authentication Service, Device Trust Authentication Service, Device Trust Checks Server, Device Trust Checks Server, Device Trust Portal, Device Trust Portal, Device Trust API, Device Trust API

Failure mode: A configuration change caused the failure. Root cause: A configuration change. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2026-07-02 19:44 UTC

   We are aware of an outage of Device Trust and are investigating the issue.

2. investigating 2026-07-02 20:05 UTC

   We are continuing to investigate the issue.

3. identified 2026-07-02 20:12 UTC

   The issue has been identified and a fix is being implemented.

4. resolved 2026-07-02 20:30 UTC

   A fix has been deployed and all services are operational.

5. postmortem 2026-07-11 01:05 UTC

   # Incident Postmortem - Device Trust Authentication Outage **Date of Incident:** 2026-07-02 **Time of Incident \(UTC\):** 19:28 - 20:28 **Service\(s\) Affected:** This incident affected: USA/Global \(Device Trust Authentication Service, Device Trust Checks Server, Device Trust...

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: User & Group Provisioning, User & Group Provisioning, User & Group Provisioning, User & Group Provisioning

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-06-29 22:08 UTC

   Users who are attempting to accept their invite with SSO enforcement are unable to accept the invite and receive a 403 error. Our engineering team is actively investigating the issue.

2. identified 2026-06-29 22:55 UTC

   The issue has been identified and our engineering team is working towards deploying a fix.

3. identified 2026-06-29 23:40 UTC

   Our engineering team is continuing to work on deploying a fix for this issue. In the meantime, a workaround has been identified. Please contact our support team directly at support@1password.com and they will support you through the workaround steps.

4. resolved 2026-06-30 14:09 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Sign in, Sign in, Sign in, Sign in

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-06-24 17:15 UTC

   Some users who are locked out of their 1Password account are encountering a “Something went wrong” error when attempting to restore access using a recovery code. Our development team is aware of the issue and is actively investigating the cause. We will provide updates as more...

2. investigating 2026-06-24 17:30 UTC

   Our teams continue to investigate this issue. We are actively working to determine the cause and will share additional updates as they become available.

3. investigating 2026-06-24 17:50 UTC

   The issue is still under investigation. We will continue to share updates as they become available.

4. investigating 2026-06-24 18:32 UTC

   The investigation is ongoing. Our teams are actively working to determine the cause and will share updates as they become available.

5. identified 2026-06-24 18:35 UTC

   The issue has been identified and a fix is being implemented.

6. monitoring 2026-06-24 18:51 UTC

   A fix has been implemented and we are monitoring the results.

7. resolved 2026-06-24 19:01 UTC

   The issue is now resolved, and access to 1Password services should be fully restored.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Syncing items between your devices, Syncing items between your devices, Syncing items between your devices, Syncing items between your devices

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2026-06-18 17:54 UTC

   We have identified the cause of the synchronization issues affecting legacy 1Password 7 clients (OPI7 and OPM7) with 1Password and are deploying a fix. Affected customers may experience item creations or updates not synchronizing to 1Password, in some cases without a visible...

2. resolved 2026-06-18 18:50 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Events API and Reporting, Events API and Reporting, Events API and Reporting, Events API and Reporting, User & Group Provisioning, User & Group Provisioning, User & Group Provisioning, User & Group Provisioning

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2026-06-16 16:24 UTC

   Sign in attempt audit events are currently delayed and admins are unable to migrate to hosted provisioning. Our engineering team has identified the issue and are actively working on a fix.

2. monitoring 2026-06-16 16:58 UTC

   A fix has been deployed and we are now monitoring the results.

3. monitoring 2026-06-16 21:11 UTC

   We are still monitoring the results of the deployed fix. Hosted provisioning issues are resolved. Audit events in some regions are caught up while others are still in progress.

4. resolved 2026-06-17 16:00 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Device Trust Authentication Service

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-06-11 21:49 UTC

   We are currently investigating an issue affecting the Device Trust Authentication Service. Customers may experience timeouts or receive 503 responses when attempting to authenticate with Device Trust. Our team is actively working to identify the cause and restore normal service...

2. investigating 2026-06-11 22:02 UTC

   Our teams continue to investigate the cause of timeout errors affecting the Device Trust Authentication Service.

3. investigating 2026-06-11 22:17 UTC

   Our teams continue to investigate the cause of timeout errors affecting the Device Trust Authentication Service. Customers may experience authentication failures, timeouts, or 503 errors when attempting to authenticate with Device Trust. At this time, there is no significant...

4. investigating 2026-06-11 22:32 UTC

   Authentication services have recovered, and our teams continue to investigate the cause of timeout errors affecting the Device Trust Authentication Service. Investigation and mitigation efforts remain ongoing, and we will provide another update as soon as additional information...

5. monitoring 2026-06-11 22:47 UTC

   Our teams have identified a cause of the issues affecting the Device Trust Authentication Service and have taken steps to provide relief. We are seeing improved service performance and are continuing to monitor the situation closely to ensure stability. We will provide further...

6. resolved 2026-06-12 23:18 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-05-16 15:51 UTC

   Files can not be uploaded or downloaded, and images may not be loading properly. Pages within the application may not be loading. Some integrations and workflows may have experienced errors. This issue affects the US and EU regions. Our engineering team is currently...

2. identified 2026-05-16 17:33 UTC

   The issue has been identified, and our engineers are working on a fix.

3. monitoring 2026-05-16 17:46 UTC

   Issues with file uploads and downloads, pages not loading, and errors affecting some integrations and workflows are now resolved. Customers may still experience issues with images loading properly, and our engineering team is actively working to resolve them. We expect further...

4. resolved 2026-05-16 20:36 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Partnership API, Partnership API, Partnership API

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2026-05-04 17:59 UTC

   Workflows and integrations have not run as of approximately 12:30pm ET today, this means that automatic onboarding and off-boarding are currently not occurring. In addition, the Workflows and Integrations pages are failing to load. Our Engineering team has identified the issue...

2. monitoring 2026-05-04 18:27 UTC

   A fix has been implemented and we are now monitoring the results. Failed workflows will need to be manually re-run, failed integrations will re-run automatically within 24 hours but likely sooner.

3. resolved 2026-05-04 18:34 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: 1Password.com website, Sign in, Sign up, Syncing items between your devices, Saving password and other items, Access to passwords and other items, Billing, Admin console, SSO (Single Sign On), Multi-factor Authentication (MFA), Command Line Interface (CLI), 1Password Connect, Service Accounts, Partnership API, Events API and Reporting, Item Sharing, User & Group Provisioning

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2026-04-27 14:54 UTC

   We are currently investigating an issue causing errors and increased latency across our services. Customers may experience failures or delays when logging in and syncing, including via CLI.

2. investigating 2026-04-27 15:08 UTC

   Our teams continue to investigate an issue causing errors and increased latency across our services. Customers may experience failures or delays when logging in and syncing, including via CLI. We are actively working to identify the root cause and will provide further updates as...

3. identified 2026-04-27 15:22 UTC

   We are seeing signs of recovery for the issue causing errors and increased latency across our services. Some customers may still experience intermittent failures or delays when logging in and syncing, including via CLI. Our teams continue to monitor the situation closely.

4. monitoring 2026-04-27 15:41 UTC

   Service has largely recovered, and we are continuing to monitor the situation closely. Some customers may still experience intermittent issues with login and syncing, including via CLI.

5. monitoring 2026-04-27 17:09 UTC

   Traffic levels have returned to normal and service performance has stabilized. We are continuing to monitor to ensure full recovery.

6. resolved 2026-04-28 18:00 UTC

   This incident has been resolved.

7. postmortem 2026-05-12 15:38 UTC

   # Incident Postmortem - Login and Sync Issues **Date of Incident:** 2026-04-27 **Time of Incident \(UTC\):** 14:15 - 15:41 **Service\(s\) Affected:** All web APIs **Impact Duration:** Approximately 86 minutes ## Summary On April 27, 2026, [1Password.com](http://1password.com/)...

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Sign in

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-04-22 15:18 UTC

   We’re aware of an issue affecting sign-in to 1Password SaaS Manager. Our teams are actively investigating and working to resolve this as quickly as possible.

2. monitoring 2026-04-22 15:27 UTC

   The issue affecting sign-in to 1Password SaaS Manager has been mitigated. Our teams are continuing to monitor the situation to ensure stability.

3. resolved 2026-04-22 16:06 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Sign in, Sign up, Syncing items between your devices, Saving password and other items, Billing, Admin console, SSO (Single Sign On), Multi-factor Authentication (MFA), Command Line Interface (CLI), 1Password Connect, Service Accounts, Partnership API, Item Sharing, User & Group Provisioning

Failure mode: Traffic surge or denial-of-service attack. Root cause: Not enough capacity for the load. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2026-04-14 17:25 UTC

   The 1Password Hosted Service in the US is experiencing high latency and errors. The response team is currently investigating.

2. investigating 2026-04-14 17:46 UTC

   The 1Password engineering team is investigating an issue where customers may be unable to sign in to 1Password. This issue may also prevent changes from syncing between 1Password clients. This issue impacts the 1Password.com (US) service.

3. monitoring 2026-04-14 18:00 UTC

   A fix has been implemented and we are monitoring the results.

4. resolved 2026-04-15 01:54 UTC

   This incident has been resolved. We will publish a postmortem as soon as one is completed.

5. postmortem 2026-05-06 15:31 UTC

   # 2026-04-14 SEV1 Incident Postmortem - Hosted Service in the US experiencing high latency and errors # Incident Postmortem - Elevated Application Error **Date of Incident:** 2026-04-14 **Time of Incident \(UTC\):** 17:25 - 18:00 **Service\(s\) Affected:** Sign in, Admin console...

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: SSO (Single Sign On), SSO (Single Sign On), SSO (Single Sign On), SSO (Single Sign On)

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. monitoring 2026-04-13 17:24 UTC

   SSO is experiencing degraded functionality because of an upstream provider. We are monitoring, and users may need to retry when authenticating with their IdP.

2. monitoring 2026-04-15 15:49 UTC

   We are continuing to monitor for any further issues.

3. monitoring 2026-04-17 15:07 UTC

   We are continuing to monitor for any further issues.

4. resolved 2026-04-22 15:17 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Access to passwords and other items, Access to passwords and other items, Access to passwords and other items, Command Line Interface (CLI), Command Line Interface (CLI), Command Line Interface (CLI)

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. identified 2026-04-01 14:13 UTC

   Teams accounts are currently unable to access their Environments. Our engineering team has identified the issue and are working towards deploying a fix.

2. monitoring 2026-04-01 17:52 UTC

   Our engineering team has deployed a fix and we are monitoring the results.

3. resolved 2026-04-02 14:23 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Access to passwords and other items, Access to passwords and other items, Access to passwords and other items, Command Line Interface (CLI), Command Line Interface (CLI), Command Line Interface (CLI)

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-03-31 21:28 UTC

   Users with Individual and Family accounts are currently unable to access their Environments. The impact is scoped to individual account holders and family account users. Our engineering team is actively investigating.

2. identified 2026-03-31 22:01 UTC

   The issue has been identified and our engineering team are working towards deploying a fix.

3. resolved 2026-04-01 00:43 UTC

   A fix has been deployed and this issue is now resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Failure mode: A configuration change caused the failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-03-16 17:11 UTC

   Our team is investigating an issue where features have been turned off for some customers.

2. monitoring 2026-03-16 17:26 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2026-03-16 17:43 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. resolved 2026-03-12 15:00 UTC

   Users were unable to retrieve documents across multiple platforms. This included degraded performance or failures when attempting to access documents via the CLI as well as through other interfaces.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Support Portal, Support Portal, Support Portal, Support Portal

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. identified 2026-03-10 20:35 UTC

   Our Support team is performing scheduled maintenance. During this time, you may experience delays when receiving responses. We’ll remove this notice once maintenance is complete and normal operations resume.

2. resolved 2026-03-11 07:39 UTC

   The scheduled maintenance is now complete

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Sign in, Admin console, Command Line Interface (CLI), Service Accounts

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2026-01-30 15:35 UTC

   Some users are experiencing slow performance or time outs when trying to use 1Password.com or through our developer tools.

2. identified 2026-01-30 15:43 UTC

   We identified the cause of the intermittent performance issues and took action to mitigate it by restarting affected application servers. The service is currently stable, and we’re continuing to monitor closely.

3. monitoring 2026-01-30 16:09 UTC

   The service has remained stable following the actions we took to mitigate the issue. We’re continuing to monitor closely.

4. resolved 2026-01-30 18:09 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Sign in, Sign in, Sign in, Sign in

Failure mode: Login, tokens, certificates or credentials failed. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2026-01-23 20:33 UTC

   Our team has identified an issue and are actively investigating where when a password is changed and an account has 2FA enabled, the 2FA prompt does not appear upon attempting to sign-in.

2. identified 2026-01-23 23:10 UTC

   Our team has identified an issue where when a password is changed and an account has 2FA enabled or when the Restricted Failed Login Attempts policy is enabled with 2FA enforced, the 2FA prompt does not appear upon attempting to sign-in. We are actively working on a fix and that...

3. monitoring 2026-01-26 21:30 UTC

   To mitigate this issue, we've had to temporarily disable the Sign-In Attempts policy and are actively working on a permanent fix to resolve the issue and re-enable use of this policy. This policy will not be in effect for those with it turned on until we resolve this issue.

4. monitoring 2026-01-29 20:02 UTC

   To mitigate this issue, we temporarily disabled the Sign-In Attempts policy — this policy will not be in effect for those with it turned on until we resolve this issue. We are actively working on a permanent fix to resolve the issue and re-enable use of this policy. We will...

5. monitoring 2026-01-30 16:55 UTC

   To mitigate this issue, we temporarily disabled the Sign-In Attempts policy — this policy will not be in effect for those with it turned on until we resolve this issue. We are actively working on a permanent fix to resolve the issue and re-enable use of this policy. We will...

6. monitoring 2026-02-02 19:21 UTC

   To mitigate this issue, we temporarily disabled the Sign-In Attempts policy — this policy will not be in effect for those with it turned on until we resolve this issue. Our team continues to work on a permanent fix to resolve the issue and re-enable use of this policy. We will...

7. monitoring 2026-02-11 19:57 UTC

   Our engineering team are in the process of merging the fix for this issue and we'll be able to provide a date for when the fix will be deployed, by the end of this week. In the meantime, the Sign-In attempts policy will remain disabled until we determine all areas where it is...

8. monitoring 2026-02-18 22:42 UTC

   The fix for the identified 2FA issue is currently available in our Beta release, and planned to be deployed in our next Production release (8.12.4). In the meantime, the Sign-In attempts policy will remain disabled until we determine all areas where it is conflicting with 2FA.

9. resolved 2026-03-03 15:52 UTC

   The fix for the identified 2FA issue has been resolved as of version 8.12.4. The Sign-In attempts policy will become available in the coming weeks.

Excerpts are shortened. Read the full incident on 1Password's status page.

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. resolved 2026-01-23 20:04 UTC

   The 1Password browser extension, which works by injecting code into web pages, inadvertently included code from PrismJS, a third party dependency, breaking syntax highlighting on some websites that display code blocks.

2. postmortem 2026-01-23 20:05 UTC

   # Incident Postmortem - 1Password Browser Extension Code Syntax Rendering Issue **Customer impact began \(stable rollout start\):** 2025-12-09 **Investigation Started:** 2025-12-17 **Incident Declared \(UTC\):** 2025-12-30 13:13 **Fixed Release First Available:** 2026-01-01...

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: 1Password.com website, 1Password.com website, 1Password.com website, 1Password.com website

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2026-01-12 17:24 UTC

   We are currently experiencing intermittent issues with some forms on 1password.com and are investigating. Our team has identified an issue with one of our vendors and is working with them to restore service as quickly as possible. We’ll share updates here as we learn more.

2. monitoring 2026-01-12 19:01 UTC

   The vendor-related form issues have been addressed with fixes in place and no issues are currently being reported. Our vendor continues to investigate root case and we are continuing to monitor closely until we are able to confirm a full resolution.

3. resolved 2026-01-12 22:58 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: 1Password.com website, Sign in

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. monitoring 2025-12-17 14:35 UTC

   A fix has been implemented and we are monitoring the results.

2. resolved 2025-12-17 15:08 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: 1Password.com website

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. identified 2025-11-30 20:35 UTC

   We’re aware that 1Password.com isn't loading for some customers. Our team has identified an issue with one of our upstream vendors and is working with them to restore service as quickly as possible. We’ll share updates here as we learn more.

2. resolved 2025-11-30 21:52 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Sign in, Sign up, Syncing items between your devices, Saving password and other items, Access to passwords and other items, Billing, Admin console, SSO (Single Sign On), Multi-factor Authentication (MFA), Command Line Interface (CLI), 1Password Connect, Service Accounts

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-11-18 17:22 UTC

   We are actively investigating an issue causing significant service degradation across 1Password impacting sign in, SSO, MFA, and accessing items.

2. investigating 2025-11-18 17:27 UTC

   We are continuing to investigate this issue.

3. investigating 2025-11-18 17:51 UTC

   We are continuing to investigate this issue.

4. investigating 2025-11-18 17:59 UTC

   We are continuing to investigate this issue.

5. identified 2025-11-18 18:04 UTC

   We identified the issue, the engineering team is working on a mitigation and we're starting to see recovery.

6. monitoring 2025-11-18 18:22 UTC

   We implemented a mitigation and service is restored. We will continue to closely monitor performance to ensure the issue is fully resolved.

7. resolved 2025-11-18 19:15 UTC

   This incident has been resolved.

8. postmortem 2025-11-21 19:05 UTC

   # Incident Postmortem - Cloud Services Degraded **Date of Incident:** 2025-11-18 **Time of Incident \(UTC\):** 5:03pm UTC - 6:05pm UTC **Service\(s\) Affected:** SSO, sign in, sign up, CLI, web interface, access to vault content and other items, admin console, MFA **Impact...

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: 1Password.com website, 1Password.com website, 1Password.com website, 1Password.com website

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-11-18 12:06 UTC

   We’re aware that 1password.com is currently not loading for some customers. Our team has identified an issue with one of our upstream vendors and is working with them to restore service as quickly as possible. We’ll share updates here as we learn more.

2. investigating 2025-11-18 12:09 UTC

   We’re continuing to work with our vendor to resolve the issue affecting the 1password.com marketing site. The 1Password app and password manager remain fully operational.

3. monitoring 2025-11-18 14:41 UTC

   Our upstream vendor has implemented a fix, and our teams are monitoring to ensure full recovery.

4. resolved 2025-11-18 15:47 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Admin console, Admin console, Admin console, Admin console, Events API and Reporting, Events API and Reporting, Events API and Reporting, Events API and Reporting

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-11-13 15:57 UTC

   Some users may notice that the Item Usage information shown in dashboards and reports isn’t updating right away. The data is still accurate, but may take longer than usual to refresh. Our team is working to restore real-time updates.

2. investigating 2025-11-13 16:58 UTC

   We are continuing to investigate this issue.

3. investigating 2025-11-13 18:19 UTC

   Our teams continue to actively investigate this issue.

4. investigating 2025-11-13 21:50 UTC

   We are continuing to investigate this issue. We identified a potential root cause and work is in progress to confirm. We will share another update when that work is complete.

5. identified 2025-11-13 23:55 UTC

   We've identified the issue and our team is taking steps towards mitigating.

6. identified 2025-11-14 21:49 UTC

   We've observed signs of improvement from steps we've taken so far, and we are continuing work to mitigate the issue. We will share another update when that work is complete.

7. identified 2025-11-15 01:15 UTC

   We've completed mitigation work and are monitoring results.

8. monitoring 2025-11-15 01:16 UTC

   We've completed mitigation work and item usage metrics appear to be updating in real time. We will continue to closely monitor performance to ensure the issue is fully resolved.

9. resolved 2025-11-18 15:37 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Sign in, SSO (Single Sign On)

Failure mode: Login, tokens, certificates or credentials failed. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-11-06 20:16 UTC

   We are investigating an issue causing elevated errors and increased latency on some backend endpoints. As a result, some users may experience slow loading times or error messages when attempting to sign in or authenticate. Retrying may allow access in some cases.

2. monitoring 2025-11-06 20:55 UTC

   We identified an issue and implemented mitigations. Latency and error rates have returned to normal levels. We will continue to closely monitor performance to ensure the issue is fully resolved.

3. monitoring 2025-11-06 21:29 UTC

   We are continuing to closely monitor performance to ensure the issue is fully resolved.

4. resolved 2025-11-06 22:04 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Partnership API

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. identified 2025-10-29 18:20 UTC

   Due to an issue with an upstream provider, some Trelica users are experiencing errors. Various pages will fail to load or load with errors. Files will not be able to be uploaded or downloaded, and images may not load. Some integrations may fail. Workflows will not run; admins...

2. identified 2025-10-29 18:40 UTC

   The upstream provider identified the issue and initiated the deployment to mitigate. We will provide more updates as they become available.

3. identified 2025-10-29 19:11 UTC

   The upstream provider is deploying the mitigation. We will provide more updates as they become available.

4. monitoring 2025-10-29 19:47 UTC

   The upstream provider deployed the mitigation and we also implemented mitigation steps. Admins should see workflows run again and file uploads/downloads should work as expected. Images still may not appear. We are monitoring for any issues. Our upstream provider expects full...

5. resolved 2025-10-30 14:11 UTC

   The upstream provider has reported full service recovery and Trelica is fully operational. This incident has been resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Admin console

Failure mode: A code release introduced the failure. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-10-28 20:41 UTC

   We are actively investigating an issue where MSP users may experience a continuous loading screen when trying to access Managed Companies.

2. identified 2025-10-28 20:58 UTC

   We identified the issue and the engineering team is working on a mitigation.

3. identified 2025-10-28 21:22 UTC

   The engineering team is continuing to work on a mitigation.

4. identified 2025-10-28 21:50 UTC

   The engineering team is preparing to deploy a mitigation.

5. identified 2025-10-28 22:27 UTC

   The engineering team is deploying a mitigation.

6. identified 2025-10-28 22:52 UTC

   The engineering team tested the mitigation and is in the process of releasing to production. We will provide our next update by 20:00 EDT.

7. identified 2025-10-28 23:59 UTC

   The engineering team is in the final stages of releasing the mitigation to production.

8. monitoring 2025-10-29 01:06 UTC

   The engineering team released a mitigation to production and MSP users should be able to access Managed Companies successfully. We will continue to monitor performance.

9. resolved 2025-10-29 01:37 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Access to passwords and other items

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-10-24 17:04 UTC

   We are actively investigating an issue where customers may experience errors or degraded performance when attempting to share items.

2. identified 2025-10-24 17:17 UTC

   We identified the issue and the engineering team is deploying a mitigation.

3. monitoring 2025-10-24 17:31 UTC

   The engineering team deployed a mitigation and item sharing now appears operational. We will continue to monitor performance.

4. resolved 2025-10-24 18:08 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: 1Password.com website, Sign in, Access to passwords and other items

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

Names an upstream provider: AWS.

1. investigating 2025-10-20 09:05 UTC

   We are currently investigating this issue.

2. identified 2025-10-20 10:08 UTC

   Customers might encounter intermittent errors when performing various actions on 1Password.com. Retrying these actions may be successful as the service recovers.

3. identified 2025-10-20 17:05 UTC

   Due to an upstream provider outage impacting 1Password, customers might encounter intermittent errors when performing various actions on 1Password.com. Retrying these actions may be successful as the service recovers. For updates on the upstream provider outage, follow here:...

4. identified 2025-10-20 17:44 UTC

   We are continuing to work on a fix for this issue.

5. identified 2025-10-20 17:53 UTC

   Due to an upstream provider outage impacting 1Password, customers might encounter intermittent errors when performing various actions on 1Password.com. Retrying these actions may be successful as the service recovers. For updates on the upstream provider outage, follow here:...

6. identified 2025-10-20 19:21 UTC

   Due to a widespread outage affecting Amazon Web Services (AWS), customers might encounter intermittent errors when performing various actions on 1Password.com. Retrying these actions may be successful as the service recovers. Components that were previously affected appear to be...

7. monitoring 2025-10-20 20:18 UTC

   Amazon Web Services (AWS) continues to observe improved service recovery, and 1Password components that were previously affected appear to be operational. We will continue to monitor performance.

8. monitoring 2025-10-20 21:41 UTC

   Amazon Web Services (AWS) continues to observe improved service recovery, and 1Password components that were previously affected are operational. We will continue to monitor performance and provide another update by 9am EDT tomorrow, October 21st.

9. resolved 2025-10-21 13:51 UTC

   Amazon Web Services (AWS) reported all services returned to normal operations. This incident has been resolved. We will publish a post-mortem as soon as we complete it.

10. postmortem 2025-10-27 22:06 UTC

    # Incident Postmortem - 1Password Cloud Services Degraded * **Date of Incident:** 2025-10-20 * **Time of Incident \(UTC\):** 07:26:00 - 20:55:00 * **Service\(s\) Affected:** [1Password.com](http://1password.com/) website, Sign in, Access to passwords and other items * **Impact...

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Sign in, Sign up, Syncing items between your devices, Billing, Admin console, SSO (Single Sign On), Multi-factor Authentication (MFA), Command Line Interface (CLI), 1Password Connect

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: Not enough capacity for the load. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-09-26 16:51 UTC

   We are actively investigating an issue where customers may be experiencing degraded performance and slowdowns when accessing 1Password.

2. investigating 2025-09-26 17:06 UTC

   The engineering team is restarting key systems in an attempt to alleviate slowdowns.

3. investigating 2025-09-26 17:25 UTC

   Overall service is still degraded, but experiencing periods of improvement.

4. investigating 2025-09-26 17:41 UTC

   The engineering team is continuing to investigate and actively managing service degradation. Customers may still experience periods of slowdowns when accessing the 1Password service.

5. investigating 2025-09-26 17:57 UTC

   The engineering team is actively managing degraded performance and simultaneously attempting to identify root cause. Customers may still experience some slowdowns when accessing 1Password online.

6. investigating 2025-09-26 18:11 UTC

   The engineering team is actively managing degraded performance and continuing attempts to identify root cause. Customers may still experience some slowdowns when accessing 1Password online.

7. investigating 2025-09-26 18:32 UTC

   Engineering teams have identified a potential cause and are actively managing customer impact. Customers may see some slowdowns, but due to the active management those slowdowns are unlikely.

8. investigating 2025-09-26 18:44 UTC

   Engineering teams are testing a mitigation in our non-production environments to verify before rolling it out to our production environments. Customer impact is being actively managed and slowdowns should be rare if they occur at all.

9. identified 2025-09-26 18:57 UTC

   The engineering team has identified the issue and we are continuing to test a mitigation in our test environment before rolling it out to production. Customer impact is being actively managed and slowdowns should be increasingly rare.

10. identified 2025-09-26 19:13 UTC

    The engineering team is continuing to test a mitigation in our test environment before deploying it to production. Customer impact is being actively managed and instances of slowdowns should continue to decrease.

11. identified 2025-09-26 19:28 UTC

    The engineering team is rolling out a mitigation in our production environment.

12. monitoring 2025-09-26 19:53 UTC

    The engineering team deployed a mitigation, which has addressed the issue. We will continue to monitor performance.

13. resolved 2025-09-26 20:24 UTC

    This incident has been resolved. We will publish a post-mortem as soon as we complete it.

14. postmortem 2025-10-03 19:24 UTC

    # Incident Postmortem - Degraded performance when accessing 1Password **Date of Incident:** 2025-09-26 **Time of Incident:** 4:20pm UTC - 5:39pm UTC **Service\(s\) Affected:** SSO, Web Sign In, Sign Up, Web Interface, CLI **Impact Duration:** ~60 minutes ## Summary On September...

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Sign in, Sign in, Sign in, Sign in, Admin console, Admin console, Admin console, Admin console

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-09-25 15:43 UTC

   We are actively investigating an issue where some users are encountering errors when interacting with the admin console, which leads to errors during sign-in.

2. monitoring 2025-09-25 16:33 UTC

   Our engineering team has rolled out mitigation to remedy affected users. We are monitoring the results.

3. resolved 2025-09-25 17:22 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Sign in, Sign in, Sign in, Sign in, Admin console, Admin console, Admin console, Admin console

Failure mode: A configuration change caused the failure. Root cause: A configuration change. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-09-24 03:00 UTC

   We are actively investigating an issue where some users are encountering errors when interacting with the admin console, which leads to errors during sign-in.

2. investigating 2025-09-24 03:36 UTC

   We are continuing to investigate the issue.

3. identified 2025-09-24 03:44 UTC

   Our engineering team has identified the issue and are working towards mitigating.

4. monitoring 2025-09-24 03:57 UTC

   Our engineering team has rolled out mitigation to remedy affected users. We are monitoring the results.

5. resolved 2025-09-24 04:10 UTC

   This incident has been resolved.

6. postmortem 2025-10-08 20:45 UTC

   # Incident Postmortem - Some customers are unable to interact with the admin console **Date of Incident:** 2025-09-24 **Time of Incident \(UTC\):** 02:27 - 17:16 **Service\(s\) Affected:** Admin console, Sign in **Impact Duration:** 36:49 ## Summary Some customers with certain...

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Sign up, Sign up, Sign up, Sign up

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-09-23 21:24 UTC

   Invite links are currently returning an error when attempting to accept an invite from provisioning. Our engineering team is actively investigating.

2. identified 2025-09-23 22:10 UTC

   Our engineering team has identified the issue and are currently working on deploying a fix.

3. monitoring 2025-09-24 00:51 UTC

   A fix has been deployed and we are now monitoring the results.

4. resolved 2025-09-24 02:07 UTC

   This incident has been resolved.

5. postmortem 2025-09-26 16:39 UTC

   # **Provisioning Invites could not be accepted** **Date of Incident:** 2025-09-23 **Time of Incident \(UTC\):** 17:18 - 00:46 **Service\(s\) Affected:** Sign Up **Impact Duration:** 7h 28m ## **Summary** For 7 hours and 28 minutes, 1Password Provisioning invites could not be...

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Admin console, Admin console, Admin console, Admin console

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-09-18 20:19 UTC

   We are having some issues sending email invites to users for some customers. We are investigating the issue and will update this space when we have more information.

2. monitoring 2025-09-18 21:59 UTC

   We have made some changes to mitigate the issue and are seeing positive results. We will continue to monitor through tomorrow to confirm the issue is resolved.

3. resolved 2025-09-19 18:17 UTC

   We have confirmed resolution of this issue and this incident is now resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: 1Password.com website, 1Password.com website, 1Password.com website, 1Password.com website

Failure mode: A provider or third-party service this vendor depends on failed. Root cause: A failure at a provider or vendor they depend on. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-09-18 14:48 UTC

   We are currently experiencing issues on the forms on 1Password.com (Contact Us, Webinars, Resources, Contact Sales, Contact Sales XAM). Customers filling out forms may experience timeouts or receive an error message "Something went wrong. Please try again or contact...

2. identified 2025-09-18 16:01 UTC

   We have identified an issue with one of our providers. We are monitoring their progress and will update as we get more information.

3. resolved 2025-09-18 17:08 UTC

   Our provider has deployed a fix. Error rates have returned to normal. This incident is now resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Failure mode: Exhausted memory, disk, CPU, queues, connection pools or quotas. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. resolved 2025-09-03 11:00 UTC

   This incident has been resolved.

2. postmortem 2025-09-10 21:59 UTC

   # Performance Degradation **Date of Incident:** 2025-09-03 **Time of Incident \(UTC\):** 11:06 - 12:07 **Service\(s\) Affected:** All APIs **Impact Duration:** 61 minutes ## Summary For 61 minutes on the morning of September 3rd, 2025, all 1Password APIs in the US/Global...

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Events API and Reporting

Failure mode: A zone, region or data center became unavailable. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. identified 2025-08-18 21:36 UTC

   We have identified an issue causing requests to the Events API to fail for customers in the EU. Our team is in the process of deploying a fix.

2. monitoring 2025-08-18 22:35 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved 2025-08-18 22:53 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Sign in

Failure mode: A configuration change caused the failure. Root cause: A configuration change. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. investigating 2025-08-05 20:46 UTC

   We are investigating issues affecting sign-ins. Users may see errors such as "Can’t sign in. The request took too long." Our team is working to resolve this as quickly as possible.

2. identified 2025-08-05 21:22 UTC

   The issue has been identified and we are working to resolve the issue. In the meantime, if you already have the 1Password app installed on your device, you can still access your saved items in offline mode in the app, if your admin hasn't disabled this feature. Please note that...

3. monitoring 2025-08-05 21:30 UTC

   We've rolled out changes to mitigate this issue. We're seeing recovery and will continue to monitor the situation.

4. resolved 2025-08-05 21:59 UTC

   This incident has been resolved.

5. postmortem 2025-08-11 17:37 UTC

   ## **Incident Postmortem - Sign-in Service Degradation** * **Date of Incident:** 2025-08-05 * **Time of Incident \(UTC\):** 20:20 - 21:20 * **Service\(s\) Affected:** Sign-in, Web Application, Command Line Interface \(CLI\), Single Sign On \(SSO\), API’s * **Impact Duration:** 1...

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Access to passwords and other items, Access to passwords and other items

Failure mode: The text does not say enough to tell. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with low confidence (taxonomy v0.2).

1. investigating 2025-07-29 19:51 UTC

   Some users have experienced an inability to upload and download files. This issue is intermittent and our engineering team is currently investigating.

2. resolved 2025-07-29 21:03 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Events API and Reporting

Failure mode: A code release introduced the failure. Root cause: A bug in the vendor's own code. Tagged by claude-haiku-5-5 with high confidence (taxonomy v0.2).

1. identified 2025-07-22 23:21 UTC

   There is an issue affecting the Activity Log, which may fail to load or return errors for some users. Our team is actively working to restore full functionality as soon as possible.

2. identified 2025-07-22 23:22 UTC

   We are continuing to work on a fix for this issue.

3. resolved 2025-07-23 19:00 UTC

   This incident has been resolved.

4. postmortem 2025-07-25 16:04 UTC

   **Date of Incident:** 2025-07-22 **Time of Incident \(UTC\):** 10:40 - 06:30 **Services Affected: Admin Console Activity log and User Details page** **Impact Duration:** 43 hrs ## Summary A change to our internal data model that removed an unused type definition led to multiple...

Excerpts are shortened. Read the full incident on 1Password's status page.

Affected: Events API and Reporting

Failure mode: Data delayed, stale, lost or corrupted, or needing replay after recovery. Root cause: The vendor does not say why it happened. Tagged by claude-haiku-5-5 with medium confidence (taxonomy v0.2).

1. investigating 2025-07-21 14:57 UTC

   Our engineering and product teams are aware of reporting delays regarding the Events API. The data is still being collected but is not currently being reported on.

2. investigating 2025-07-21 15:26 UTC

   Our teams are continuing to investigate this issue.

3. identified 2025-07-21 16:42 UTC

   Our engineering team has identified the root cause and is actively working on a resolution. In the meantime, customers may continue to experience delays in event delivery.

4. identified 2025-07-21 18:04 UTC

   We are continuing to work on a fix for this issue.

5. monitoring 2025-07-21 19:29 UTC

   Our engineering team has mitigated the issue, and all events should now be returned properly.

6. monitoring 2025-07-23 02:17 UTC

   The original issue remains mitigated. Our engineering team is continuing to address the root cause.

7. resolved 2025-07-24 17:23 UTC

   This incident has been resolved.

Excerpts are shortened. Read the full incident on 1Password's status page.